My 2019 Chevrolet Traverse was heavily damaged over most of the outside including shattering my windshield due to hail storm. The outside looks like new--amazing. The collision department kept us up to date for what was going on and when to expect completion for the heavy repairs.

Finish work was pretty good (although had a few issues that they had to fix after delivery). However, customer service was not very good. They took almost 3 months to do a repair that should have taken 4-6 weeks. They have new management and so hopefully the turn around time will get better.

Poor communication, lack of civility, timeliness, & professionalism. Cannot recommend based on my experience.

They were honest and did a great job with the body work on my vehicle

John Robbins and his team did some body and trim work/replacement on a lower right rocker panel. They were very careful to do it right. No more rattle, the panel is smooth, looks great and the finish paint work was perfect. They were very cordial and were focused on taking care of my issues with the car. I recommend them if you are considering body work.

Under new management and it shows. Great customer service and took good care of me and my car.

So I recently us AutoNation for repairs on my 2017 Mercedes E300. They replaced front bumper, windshield, among many other things. Upon pick the car up yesterday on 01/28/2021, I found that my car had been ransacked and turned upside down with ALOT of stuff missing as well including money, 2 watches, and several personal items. Someone was even petty enough to steal all my change out of the door and after notifying AutoNation of this I was pretty much told to bad so sad. This mischief was done while in possession of them so I would highly advise against using their services as your belongings and car are by no means in safe or good hands. Im still pursuing the matter and filing police report asap!!!!

I want to thank the collision department. It’s my second time that I have taken my cars there, and I have been every happy with the results! There communication is good despite them being crazy busy all the time. Thanks to John for being amazing in taking care of my vehicles in making sure of me not having to worry about anything other than paying my deductible and getting my cars back like if nothing ever happen.

Les was ok but slow techs 2an ahalf months I hate to say I wouldnt take my truck back there

The staff team was very professional fast and easy process. I enjoy John and Stacy help go and see them they do great work!

Had a spoiler start falling of on my Mercedes and brought it by to have it removed and re-installed. Was expecting it to cost a fortune, but was surprised on the quote! Extremely knowledgeable team who goes over everything prior to beginning work. Fit me in last minute and got it done next day. Very pleased! Even took the extra time to buff the paint around the spoiler, vacuumed, and washed the car! No complaints here. Thank you!

When I went there they made me feel like they cared about my situation and they made me feel like family as soon as I walked in the door! They kept their word and provided EXCELLENT customer service! If anyone is in an accident or simply needs work done on their car I DEFINITELY recommend the Chevy auto nation collision repair shop

Great customer service from all the staff. The quality of work was outstanding. Looking forward to working with them again.

They did great work repairing my Mercedes... looks better than new. Larry Hagen the service manager was very professional and contacting me often with updates on the repair process, he is a very valuable employee to you company. Thank you for all your effort.

Did my small repair in one day. The whole team was nice and very professional.

Great results.

Our car had damage to the right rear wheelwell requiring a new wheel and some bodywork

Had a good visit with a collision estimator. He was very helpful and explained what would be done to repair my car.

Given estimate with a vague time of completion, a couple weeks. Lacked rental insurance on policy, and twelve days into them having the vehicle, no work at all done on car. Upon taking the vehicle to another shop, wanted to be decent and buy the parts they had brought in for my vehicle, so not to burn them for any money. Charged me for all and shorted me one, value $150.00. Should have left them out to dry like they did me, I guess. Undoubtably they were putting the people whos insurance was covering the rental in front of me, to better appease the insurance companies. Strongly recommend going elsewhere, or at least ask around about this ones reputation.

Had a great experience! Truck looks great after the repairs and was awesome with installation of an aftermarket front bumper. Will definitely refer friends and family. Great staff and very friendly!

We had our SUV repaired at AutoNation and had a great experience. The staff was friendly and very helpful. The repairs were first class. We will be recommending them to all our friends.

Quick and polite

They always take care of my vehicles

Great sevice!

Great staff, excellent place to get your car fixed

Awesome place