Awesome selection the staff is highly knowledgeable in alot of areas in regards to the products they sell iam very glad to have them in town
Wow, I must be a ghost or something.. None of the staff acknowledge me being there. Ended up walking out after I had what I needed and the guy at the counter continued to stare at me and then back at the computer screen. Very akward.. Went in today to get a 3.7v battery and charger. They want way too much for a battery I can get x10 of for the same price elsewhere. They dont even have a charger for the product they are selling. Its a shame because Id prefer to support local business, but looks like Ill just keep ordering my gear online. You guys need to focus on providing in-store customer service, not just talking with you regulars the whole time while others wait on you to finish. Very sad scene over there..
I have about 20 rcsI brought my last RC from Visalia Hobbies, and i got a real good deal.I buy a lot of parts, and RCs on lineBut when I need a part for one of my RCs, and dont want to wait to have it shipped to meI give the local guys ;(Visalia Hobbies) my business.They have the part / parts I need and I get good serviceAlso, the guys at Visalia Hobbies will give you RC information, and answer questionsKeep up the friendly service
What a joke been here multiple times walked around for 15 min as owner and employees walk by like your not even there not once asked if I needed help... this place takes the fun out of hobbies best thing is just come here see what you want or need and order online!! nothing like it used like it used to be when it was a REAL hobby store around the corner.. if you hate your job and business that much sell it and move on bud! 🤬
Great place to go for rc car needs. Great service and a huge selection of cars, trucks, boats and parts.
Great inventory selection!!! 100% worth the visit!
It was fun seeing everything cool and they didnt have the traxxas ford raptor. They said they could order it online for me and give it to me and Tuesday and guess what... They didnt call me yet.
This place is awesome, the employees are very helpful and friendly, all they want to do is help you out and get you interested in a new hobby. They can be slow sometimes but I have been coming to this shop for almost 6 years now and they never fail to get my rc trucks running. They do a great job with anything you need.
I could not be happier with there help in finding the perfect fit for me. I’m so grateful with the customer service coupled with all the information I needed to understand the RC car I bought. (The E REVO 2.0) I must note that even during these hard times and corona virus pandemic They provided exceptional service. Even short handed I can see they are trying there best to provide the best service possible. Thank you guys again for the amazing good price and exceptional service given to me. I’m a Very happy customer!
Ordered an RC part via their website. Didn’t receive a shipping notification so after two weeks I tried emailing and messaging Visalia Hobbies and was ignored. When I called, I was put on hold and hung up on THREE times. On the fourth call the associate told me the line was breaking up and hung up again. Disputed the charge via PayPal and Visalia Hobbies didn’t fight it or acknowledge it so I got my refund. Can’t speak to their in person store but their online store is 100% a scam.
Good place for all kinds of hobbies. Rc cars, Rockets, Airplanes and Helicopters. The Help is always polite, knowledgeable and very helpful. Ask for John
Great location alot in stock..
Its my fiances favorite rc hobby shop
So, I walked into Visalia Hobbies an hour ago with $900 in my wallet and the intent to spend every last bit of it on RC gear. Specifically, I wanted a Spectrum radio, a Blade 230s heli, an E-Flite Turbo Timber and associated accessories. All were in stock and ready to go. And yet, here I sit with $900 still in my wallet. I could have easily, and efficiently, ordered this stuff off the internet. But where and when I can I support local business. However, the customer service was so appallingly bad I ended up just walking out. I will now order this gear from Horizon Hobby and will never set foot in there again. Which is a real shame because that used to be a good hobby shop.
Great service every time! If they dont have what you need, they can order it in about 2 minutes. I needed a charger for a Hoverboard and they dont stock them but can get it to you in 3 days.
We are a local drag racing rc crew from Visalia looking to get a sponsorship from a rc local business not sure how to go about it but hopefully ur team might be able to help. Thank you for the consideration.
Been to most the other hobby stores around our valley and visalia hobby is by far the place Ill go back to.. as a newcomer to the rc world, Ive got many questions,, and they took time to answer all I had..
Courteous, knowledgeable and swift service. Highly recommend.
Amazing store they have a lot of stock and could not find a better store other then here! 10/10
Love this place good selection always have what I need and another more lol
Dirty, disorganized, not helpful. Only customer in store and both employees kept talking to each other even when Im standing in front of them. Off to utube and hobby lobby since they cant be bothered.
This place was awesome!! Super friendly!! Definitely worth the drive coming from Bakersfield.
Has everything you need. If you find the main guy. If not its like dealing with lost puppies in this place
BUYER BEWARD!!I Placed an Order here from this so called: VISALIA HOBBIES WEBSITE. It appears to be a bogus one. I could not get any shipping or tracking information from this site and I did not receive the product I ordered.
It is the best to get all of your parts
Bought a slash vxl and batteries here for a gift, and the prices were great. Theyre already helping me out with upgrade parts for it, their parts wall has so many things, and all of the staff is knowledgeable and helpful
Both times Ive been in there seems like everyone is to busy to help with anything but I guess u have to be a regular to get help in there gonna stick to buying rockets supplies from apogee
Well I went there for my drone to see if I can get a battery I think its more less for RC trucks and cars that much do with their drones which had a few couple in there for sale but theyre more into the trucks RC trucks and boats and stuff like that but had a good time talking to them theyre respectful and polite
Unorganized. Very little inventory in plastic models, and terrible inventory of paint. This place wont last long, unless it becomes an RC only shop.
Great attitude, and professional service and informative Aon the products be they specialize in.
Very nice and helpful with high quality rc toys parts and more great store.
Ordered 3 parts from their website. Got an order confirmation but nothing else. After a few days I gave them a call to make sure there were no issues and got told that one of the parts was out of stock but he rest would ship. Another week goes by and I hear nothing so I call again. Now I find out that 2 of the parts are out of stock and discontinued but that they had the 3rd one and old be shipping and refunding the rest. I got the part but no refund. It has been over a month since I originally ordered and I am still waiting.
Guys could get lost there third only to auto showroom & autoshop, models of cars, planes, and trains, went there to Pick-up elec part for modifying motorcycle to electric..WISH ITEMS can be picked up here so savings increased, above all found i can purchase gas setups for bicycles and scooters, my hobby and p/t income as wellvas surveys...
Wait too long in line. But the service is good and employees are nice
Great customer service. The employee was very helpful.
The staff was not very knowledgeable with what I needed. One worker just sat behind the computer the whole time I was there. Terrible service. Felt like I was at someones house, and not in a public business.
Very helpful and knowledgeable staff.
We use as a WISH hubGuys are super nice there.
Great place for rc crowd
Couldnt get anyone to help me but still a rad store.with a ton of products in stock, Il come back when they arent so busy to buy a traxxus
They are very busy. Very helpful
Helpfull guy had to business out side but got me what I needed
Great guys 👍 I bought a traxxs gas powered truck they were honest and gave me a extra ack of batteries for my remote. Thank God for people like this who go the extra to make my day just that much more easier. God is great.
Always friendly, quick service and with a smile .... Great service
Friendly environment.Clean.Large selection of RC vehicles and all the parts to get your RC buggy going.
Great place I loved it everyone is super nice and got what I wanted.
Very good, great customer service.
Fantastic...lots of great stuff... Lots of great stuff to put on your wish list.... Also they have an online store that is really good.. just on case you cant make it to the store
These guys have got me through covid . Go see Adam the guy is one solid guy RC FOR LIFE
Super chill employees was a very pleasant experience
Placed an order online for two rc batteries, no item sent, no email response, no refund. Seems like they dont honor online purchases, will be contacting to try to resolve and will update if they respond!
Cluttered and low inventory of supplies
Great selection
Havent been to the store in a while, had everything I needed
The employees and prices are why I continue to support the store. No matter what Im looking for or have broken and need to replace they have it. Ive even had them price match online competition. They carry a great selection of new and used RC cars and planes as well motors and everything in between. If you lack tools or ability they fix any problem at great rates.
Wasnt there vary long., but I shall return.
Placed an order on may 23rd 2020, they sent me a confirmation and took the money but I never received anything else, no shipping confirmation and no parts ordered. I tryed contacting them via their web site and sent emails but nothing no answer no reply.
Excellent customer service super fast shipping arrived 4 days earlier than expected. Highly recommended.
Great place for All your RC need make sure you ask for Adam real honest a legit dude
Great Hobby Store. 9 years ago I got into RC aircraft and Visalia Hobbies has always been there to help me with any Planes, Parts and support with there expertise. There prices are always more than competitive and are always eager to help. If they dont have what Im looking for they always find it and get it in a timely manor without any shipping charges. (good luck trying to get a online company to help with a problem.)
Great staff! Good selection of the top products out. Stocked with replacement parts for a lot of vehicles. Majority of prices are the same as towerhobbies which i used to do all my business with. Glad to have such a great place locally. Thanks for the great service!
Way,Way over priced.The main guy acts like he has a stick up his,(imagination).The other guys seem to be very afraid of the main guy?They are very scared to make a decision on anything?It didnt feel welcoming when i walked in.I felt like i was the wrong color or something?I couldnt believe they acted like i was bothering them but i just spent 50 dollars.There is a very arrogant feel in this store,almost racist feel.I wish when i walked in with a smile and happy to talk to them they would smile back at least,and seem to be happy for my business.Oh and another thing is they follow you around the store??I have never felt so uncomfortable shopping.walking in this store is like walking in a store from segregation times.I noticed all the white folk that walked in werent followed around but when the Mexican American walks in,oh boy you betcha they follow you around.I also forgot to mention that several workers in the shop are polite.For this reason i will give three stars.I am happy to see my response,out of the several others,responded too.So moving forward i hope we can have a good ol mom and pops shop atmosphere,Lord knows we need it.
They have everything a hobby shop should have. I stopped by to see if they had a part for my sons RC car. I wasent even sure what the part was bit they helped me figure it out and had lots of knowledge.
Thank you for your quick and curtious service. Love my RC FMS JU-87 Stuka kit.
Love my new Traxxas truck. I had my battery fail within 72 hours of purchase. The owner did warranty and swapped it for a new one plus I bought 2 additional for backups. Thanks again
Awesome inventory selection!!!! Top notch customer service! Thanks to them we have a good selection of family fun at our disposal.
Great advice and they had just what I needed.
Very good customer service awesome place to go was a great selection of equipment
Great place, staff just need a touch more friendliness
Visalia Hobbies is one of my favorite places if you like R/C cars, planes, boats, etc this is the place to go always friendly and helpful. Great location. Great selection.
Probably the worst hobby shop I’ve ever been in. If you like cars I guess it’s ok. I fly fpv quads. They have no current parts or anyone there that knows anything about them. What they do have is from at least a decade ago. Don’t wast your time.
Very nice and friendly.
Cool place, can get any remote control items from Lipo batteries to helicopter rotors, paint, models ect great place to get lost in
First time here. Man they pack a ton of rc stuff in here. Great service.
Very noligable about the hobbies they sell and are very friendly and helpful. Never disappointed when I visit.
If you want to enrich your kids mind shop at this place for gifts they offer lots of models and things to get the little ones off the screens and back outside
Excellent customer service. Last XMAS the wife bought me a smaller remote control car, not what I wanted. She also bought 2 drones due to the great customer service. In Jan 2017 I brought the whole unopened set up back to them and got the larger set up for about $1K, they were great about the return. I had no previous knowledge of using a remote control car so they took the time to explain.Yesterday I returned to the shop because the batterys wouldnt work, they went above & beyond helping me. Online you may find something cheaper but you wont get that one on one customer service, the experience this crew has actually using a product, and they are honest about costs etc., well worth the visit. When you more mature in life you appreciate that customer service rather than searching for something cheap just to save a buck.
Pretty good, a bit small.
One of the last awesome, mom and pop rc shops. I love these guys. John, Frank, Steven, Richard, and Brian are great
Nice to have a real store locally for mainly RC hobbies. Other models and parts available
Incompetent employees, very rude, uninformative, completely a disaster. Go to Fresno it will save you money and believe me time as well calling the Better Business Bureau today. These people dont deserve a place anywhere and definitely arent deserving of being referred to as a business.
Great place to go for RC
Ok. The door is blocked off. You ring a little door bell and a guy comes out. There is no shopping there.
Amazing really recommend it. They have about every part you could need and the employs are amazing too, will help you with anything and wont stop until they have a smile on your face.
Very friendly smallest in size store biggest inventory of any rc shop ive seen very nice.
Once somebody acknowledges you that you came into the building services okay.
Very high prices, not the greatest service. Hard to find.
Great selection. Friendly staff
Great place to find the hard to find stuff...
Very ploys and helpfull
Took my son there for his 4th birthday so I could buy him a RC car unfortunately due to lack of customer service we walked away empty handed. We were there for about a good 20 minutes, not one person acknowledged us what so ever. We ended up driving to Fresno to HobbyTown USA and purchased my son first Tamiya electric RC car.
Great service. I bought my kids Traxxas Stampede here and every time he breaks it, theyve got the parts to replace.
I purchased a model kit (Monogram Douglas SBD Dauntless) from these folks, which came with a key broken part on the inside of one of the fuselage halves, rendering the attractiveness of the model moot. When I opened the box, many of the pieces had been separated from the spru, and it appeared that some dry assembly had been undertaken. The parts were strewn around in the box (obviously removed from any original plastic wrappers). I wont be doing any more business with these folks and strongly suggest that any potential customers be wary of what theyre ordering.
Staff is rude and acts to know everything. Ive been hobbying in RCs for 35 years avidly. The guy acted if I were ignorant for asking for certain things. Was even questioning my integrity. I found the pieces I needed but didnt purchase them out of frustration with the staff. Ordered them online. I spend average of 1000 on my hobby monthly and just moved to the area and was looking to pay patronage to a local hobby shop. I wont be doing business there again.
Well went in today with my son to pick up some parts for his RC Car. I usually try to stay away from this place due to previous experience. Every-time I go to this place I am always ignored or employees seemed bothered if you ask for help. I stood around for 15 minutes with no help. Poor customer service and Im going back to ordering my parts online. Last time I shop here.