Joann Fabric and crafts needs to expand there collection of higher quality flannel and cottons. For example theyre batik fabric is fantastic in quality. They need to expand there choices in 108 inch backing fabric as well. If they narrowed down and concentrated their product selections to only certain hobby lines they could have more choices. An example would be get rid of art supplies and frames which are very limited. Also curios and home decoration is to small a selection for there space limitations. Expand your sewing machines, cricut, baking supplies and decorating notions etc.
JOANN Fabric & Crafts, me & my daughter & granddaughter had came here today because of the big 50% off sale! We really did enjoyed the store with so much to look at & to see 👀 my daughter had came for some beads & left with so much more! & thanks to the help of the cashier for price checking on some of the items on sale & for the discounts she really made our day! 💯%+
Waited in the parking lot while my better half shopped.
The clearance deals are awesome but the regular priced merchandise is beyond expensive! While some staff is knowledgeable others not so much, Ive even heard them give misinformation where Ive corrected the customer after employee has walked away. Store is always clean & they do have the best selection on fabric & related material.
Although Im not much of a seamstress. I would say that this is probably one of the best stores Ive been in for Fabrics. They have a lot to choose from. I went their one time and bought a magnifying glass, still have it. Its a great store. kind of locall. A bit southwest. Depending. But convenient to get to for all the local townships. ALL IN ALL . . . A GOOD PLACE.
This is one of my favorite places in Visalia. The fabric selection is absolutely fantastic. I never leave this store without at least purchasing one item but its usually a lot more than one
Love Joann Fabric! They always have great sales and cute stuff for the crafty person
Really clean and very helpful employees.
I found the page magnifier I needed. Cashier was very helpful even though it was near closing time. Would try to go earlier to check out all the discounts posted.
Found what we needed with great Customer service from the Gril in fabric. So sorry I didnt get her name. She was awesome.
Everything you may need for arts and crafts. Clean and organized. Friendly staff.
If youre a Crafter or one that likes to sew you would love to store its very open and clean and the staff is very friendly its good place to go if youre looking for some home decor pictures whatever it is but you would like to put together yourself its here.
Perfect, has everything you need, friendly staff
Always love Joanns!! Fabrics, craft items a bit of everything.
Took me a bit, but I found what I needed. Cashier was sweet.
Great for fabrics. Minuim on crafts supplies
Big selection of fabrics, clean and well stocked.
I am so happy that we have access to fabric and arts and crafts.
Great place to find your craft needs🥰
Nice place to find some craft needs some items are over priced though.
I miss the big store. But picked up what we needed.
Very helpful staff!
Greeted when I walked through the door by a very nice young man! Wasn’t asked if I needed help throughout the store by the other employees there.. Other than that, the options for what I was looking for there wasn’t much a variety of. The same young man which I wish I knew his name was so helpful & kind at the register. Was able to answer any questions I had about product & returns.
People are nice, but the choices of type of materials isnt great, lots of patterns and colors for each type though
Fast and friendly staff
Angela, Chelsea and the other senior staff are really fantastic. (Not wrong with the new guys) But its really nice dealing with familiar faces and crafty know-how.
Good people good atmosphere I love that store
Good selection of fabric. Store is always clean and tidy.
Got some Christmas stockings and some accessories while they were on sale. Great deals. Friendly associates.
Very nice place they have a lot of good stuff
The young lady working in fabric was very nice and helpful. I told her about my craft project and she suggested a few items that was very helpful.
Helpful staff assisted us answering all our questions about sewing machines.
Only had half of what I needed out of the other
Public bathroom. Awesome
Havent really shopped in this store ..need to get acquainted ..But nice indoors..
Excellent staff, always friendly and helpful. Theres a young man Mathew who always helps me figure out just what I need, hes such a pleasure to be around and so helpful. The store manager is so hard working and really keeps her staff productive. Everything is so organized and easy to find. Download the app and sign up for email. You get the best coupons and discounts. If you are looking for holiday decorations they always have great deals and adorable stuff. The fabrics selection is so amazing too, you want it they probably have it in stock and if they dont have it they will see if another store has it. I bought a pillow and they found me another one at a different location and I just came back and picked it up. Andrew made my day that day.
Clean, not completely stocked, maybe its because of Covid 🤷♀️, but went to look for some yarn... very little selection. Shelves were almost empty
Ugly little joann, poorly lit and a little awkwardly laid out. But its reasonably clean and organized, and has a good selection. Itll do.
Very seasonal items
I love Joann Fabric, they always have great prices!! Employees are always so nice and helpful.
Wasnt there because I dont like anything in the store
Service from staff is excellent.
Good to see covid precautions are in place. Great shopping for fabric & sewing needs. My roommate found grommets she needed.
Andre at the Visalia, CA store provided outstanding service to me over the phone. I was trying to help a friend who lives in Austin, TX who was searching for a particular fabric that wasnt available to her locally. So she asked her Facebook friends around the country to check with their own local stores. I called and happened to get Andre, who searched for it (with the Item # my friend provided) and found nothing immediately. But then he said, if I can put you on hold for a minute or two theres another computer I can check. When he came back on, he gave me the names, phone #s, and yardage available at five stores one each in VT, NY, GA, WI, & MN! I shared the info with my friend and shes going to pay at her local store which is where the Vermont store will be shipping the fabric. Again, kudos to Andre and to Joanns for exceptional service. (s) Alex M.
Love how welcoming the workers are..
I wanted a simple pattern which they did not have. The sign outside mentioned sales prices that didnt seem to actually exist in the store. It is very disappointing advertising practices.
I am able to find items here that I cannot find at the other two craft stores. They have a liquid hand soap at register that not only smells good but does not cause my hands to break out. Plus, only $1.00 a bottle.
Joann Fabrics had an inviting atmosphere, and their store was very well maintained. The associates were very helpful and gave good customer service.
Their thermostat is out and its like a sauna in there, its been out for 3-4 days
I like going here to this store I never want to leave I love looking at everything, the last two times I have gone there is a staff who is disrespectful I asked her about if we need a ticket still to get in line and she say “what” very rude instead of say it a nicer way! Then I went Sunday same worker was there a lady asked about the hours of getting in line for the curb pick up and she tells her “what” she needs costumer service training! All in all I love the store
Fantastic store very nice employees and very courteous.
As always it is my joy to shop at joanns.
I was happy to hear that they have in-store shopping but its busy. Plus you will find what you need.
Great store friendly staff always easy to find what I need
I love sewing have all my life. It is my time to relax when looking at all the spring materials that have come in since Christmas. I love, love this fabric store. I would not be able to work here because I would be tempted to buy more fabric, like I my stash is like what my husband told me when he was alive. The employees are very kind and helpful. Thank you
Absolutely LOVE Joann Fabrics! They have so many craft items! It would take a lifetime to do all of the fun things offered at this store! I absolutely could live here!
They are well stocked and I was able to get in and out quickly with what I needed.
The message always from this stores is why are you even here Arab. Im not even a protected class Im latino spa-ita mix. Many do bad gestures there. Outer that items there are very variate a bit expensive but good.
Great arts and crafts place
I love this place
Its okay but I couldnt find a large plastic scrapbook organizer.
I love the Fabric Store wide Selection only thing prices on the fabric have gone threw the Roof 😔 Will not be going back their Soon. I actually found another gal in Visalia with Amazing prices..😁
Recently got a new phone and havent added all my apps back yet. The lovely girl checking me out understood and patiently helped me find the web page access a coupon. I dont remember her name but like to think all the employees would have done the same. 😸😀
Great staff
Went in there to get a part for a cricket the young man help me get it down he was very helpful too bad I did not get his name
I love this store its fun to see all the variety.
Great selection of fabrics
Hoping to see more fabric not many cool patterns to choose from
Excellent place to go for yarn all your fabric needs
Very helpful staff. They are great at asking if you need help finding anything. They also are very knowledgeable about the products they carry. They also have classes to learn many different crafts for all ages and to me that is going above and beyond compared to many other crafts stores around!
Friendly customer service. Well supplied.
Helpful people!
Because it is the closest place to where my wife and I live to get cloth for her sewing.
Awesome store! Great place for crafts and baking supplies and more. As soon as I walk in ideas start popping up in my head.
Sometimes I feel like I live here. But its so easy to go back cause everyone is do nice and helpful. Small but sweet.
They are so helpful unlike their competitors. They are more than happy to do a special order for you if its something they dont have. Bye bye Michaels.
Love this place could shop for hours
Expensive but nice friendly people and clean
Had my daughters 6th birthday party today and it was wonderful. The women leading the party were attentive to the children, very friendly and patient. They kept the party on track, and best of all the kids had a great time!
Friendly always willing to help you find what you need
Fleece was arranged with minimum organization. I couldnt find Fresno State, and the clerks said that lots of people have asked. It is an okay craft store, but I now purchase most if my fabric online. I am able to find the special fabrics I need.
A creative persons happy place.
Not very much. In the way of drawing tools. Mostly sewing items,band not much else. Prices are higher then other hobby stores.
I was greeted at the door as soon as i walked in. The employees were very helpful and very knowledgeable.
Curb side purchase and pick was done in a timely manner with great customer service!!
Always find what I need. Everyone is very nice when you walk in
Today 5/1/2020, my husband stood in line outside, social distancing from approximately 3:00 pm-3:30 pm. There were 2 employees standing outside as well. At approximately 3:30 a woman employee came out and said, “We are closed,” and turned around and went back inside. No explanation. No apology despite the website stating the Visalia store was open until 4:00. Very rude and frustrating!
I found so many materials and ideas for my New projects, but the service will be bringing me back from now on. Katelyn was so helpful and patient with me, I almost forgot what great service was 🤔. Thanks for this store !
Clean organized with efficient and knowledgeable employees.
Went to the Visalia store on 12-28-19 to buy a Happy Planner and some sticker books. The sign stated, 50% off the Happy Planner and Happy Planner accessories (there was no Doorbuster sign up). I got to the register, the Planner rung up at 50% off, but not the other Happy Planner accessories. I told the young lady what the sign states and she stated, “well, it’s not ringing up at 50% off.” She asked the other young girl at the other register about it. They both developed a little bit of an attitude after I kept questioning it. They didn’t want to go look at the posted sign nor did they want to call someone about it. I bought the items anyways because I needed them. I just won’t go back to that store again. I was very disappointed with the customer service. I will just stick with the Michael’s store, their staff is more knowledgeable, friendly, helpful, and they acknowledge you when you walk through the door. JOANN’s is definitely nowhere near being a Michael’s.
Employees can use more training in distinguishing the difference between thread and cord. After I called to ask if they sold thick industrial thread they said they do so I drove out there from Hanford. When I arrived, They kept sending me to an area in back of the store, but they were actually large enormous rolls of cord. Other than that they do have a large selection of thread but for Domestic Sewing machines only not commercial or Industrial. Oh and despite the employees lack of knowledge, they were nice and really were trying to be helpful.
Building is clean & staff are friendly. Naturally they are running low on some fabric supplies because everyone is making items for this pandemic, but still lots of cute prints to choose from.
Love Joanns but when they moved to the new Visalia location they cut out so much that I have to go to other places more now.
Great selection of fabric. This store is always neat and tidy. The employees are polite and helpful.
Very pricy but good selection
Always see associates sanitizing carts and counter plus friendly customer service
I enjoy shopping here. They are always having sales and sometimes you can get some great items in their clearance section.
Great store with a great staff!
Sign up for coupons! Great place with tons of ideas and help if you need it