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Caliber Collision
1232 E Mineral King Ave, Visalia, CA 93292, United States
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Caliber Collision
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Ms
Review №1

My technician Nick was amazing! Made me feel safe to drive my car again. Will definitely be coming back in the future!

St
Review №2

I was beyond excited when I took a look at my car. It was flawless!! I couldnt be more happy with the outcome. And everyone was so nice. I dont know all of the names of people that worked on my car,, but Henry was amazing. Also the smile the receptionist has is the first thing you notice when walking in. I think her name is Gabby. So super friendly. From beginning to end, it was perfect!!

杏子
Review №3

I am very happy and satisfied with Caliber Collisions services and repair work! They have repaired my truck that was damaged due to a hit and run. I also wanted to point out how great they are as a company and as a team. Initially, I had to take back my truck before the repair services were scheduled because I was not able to come up with the deductible at that time. Glenn, the Manager, was very understanding with my situation and reassured me that I was welcome back any time. When I was able to get the deductible together, I brought back my truck and Henry, my repair representative, took care of the paper work without any hesitation. The repair was excellent and completed in record time! Highly recommend this company!

Ma
Review №4

The staff were friendly, helpful, and professional. All was explained to me before work was started. Nothing was done until I gave my OK the shop kept me well informed as the work was being done. The work was.completed on the date promised.

M
Review №5

My car was hit and This repair shop is where (insurance) towed my car. They are so great! I’m very glad they chose this place. They are all super friendly, very professional and their work is fantastic! I would definitely recommend this place to anyone! :) they messaged me a few times to let me know the status of repair and even finished earlier than promised and still did an awesome job. God forbid I ever have to get work done on my car but if ever this is definitely the place I’d come to. Thankyou caliber collision on Mineral King ave, you guys are awesome.

Ar
Review №6

Professional and knowledgeable. Had a great experience working with them and will recommend them to my family and friends!

He
Review №7

I have used Caliber Collision on a few occasions (new driver in the home) and have not been disappointed. Their customer service is top-notch and I feel they went above and beyond with communication not to mention the end result - getting my vehicles back to looking like new.

Dr
Review №8

Great company to work for! Switched from Insurance to Caliber and do not regret it!

Ni
Review №9

Ryan Boggs and Gabby in the office were helpful and friendly when I need body work done from a minor accident. Communication ahead of time, and during the repair time was excellent. They set the bar extremely high and Id confidently recommend their work and customer service to anyone. It was a fantastic experience--5/5!

V
Review №10

Quick service and very happy with how professional and nice everyone was!

Ro
Review №11

Monday morning blues seemed to be the norm when I brought in my car. After they had their morning coffee things got better. Overall I was happy with the service except for the fact that my car had only 20 miles of gasoline when I picked it up. I know I didnt leave my car bone empty. My grade is A-.

De
Review №12

They were very easy to work with made the process go so smooth.

te
Review №13

Caliber Collision did an excellent job on my car it looks brand new. I thank all the Personnel of Caliber Collision very professional and I would like to thank Tony for keeping me up to date whatever was going on with the repairs to my car. They did an amazing job on my car I would definitely recommend anybody that needs body work on their cars.

Sa
Review №14

Caliber collision fixed my car and did an amazing job!! I was in touch with Ryan and he kept me informed on the status of my vehicle,etc. He and the caliber team did and awesome job!

So
Review №15

Ryan stayed connected every step of the way. Gabby made check in effortless because she already had all my information once I arrived. She called Enterprise for me as well. I cant remember the last gentleman (Ray?) I spoke to, the day my car was ready. I was running late getting there so I called him...he assured me they would wait for me and they all did!

Av
Review №16

They Provided excellent customer service, everything went smooth. Glen helped me out . We started with rough start due to confusion but Glen managed it very professionally . I would highly recommend them.

Re
Review №17

Caliber Collision provided great service! I am very happy with the job that was done on my vehicle. I received my car looking looking great. Unable to notice there had been any damage and repair to my car. Repair team did an awesome job! Customer service was great. I received frequent texts with updates on the status of my repairs and estimate adjustments. Ryan also provided great, verbal communication updates. I was surprised to get my car back washed and nicely cleaned! Greatly appreciated! Certainly not expected, but great extra service. It was great to get my car looking great, as it was before. Highly recommend their service! Thank you Caliber Collision Team!

Ni
Review №18

Not sure why the stars is so low.... but I received really great customer service. They were really nice and kept in contact. Never once did I feel they were being rude.

Vi
Review №19

Had a little trouble with the time it took for repairs, but received accommodations. Also found a minor damage while vehicle was there, but Ryan fixed everything without hesitations. Great Job 👍

69
Review №20

R&G was suggested to me by a friend. Both nervous and concerned about the future of my car I walked into the shop and was put at ease immediately. These guys are car guys in the business because they like what they do. Thanks R&G !!!!

sc
Review №21

My experience was great I never been in an accident before and they walk me through the whole process and made it simple and did a high-quality job

My
Review №22

They did a good job I was just unhappy with some scratched that were not on my vehicle prior to taking it to them but I did message them and they did tell me to bring the car in to see about resolving the issue when I have time. Ive just been too busy to go back to address the problem.

St
Review №23

Everyone here is super nice. Took a few tries to get my car right but they did.

Ja
Review №24

Henry provided the best customer service and his team got my car back to in perfect condition in no time at all.

Je
Review №25

This is the best Quality care in car repairs after an accident. They are caring to your needs as well as, making sure your emotionally ok as well. They go above and beyond what is needed ! Car repair, rental car drop off and transports, making sure the billing is complete and correct, notifications through the whole process, and cleaning of your vehicle so you get It done, repaired and clean when you get it back. Just over all amazingly ! Thanks CC for taking such great care of our vehicles and us !

Ca
Review №26

Everyone was very kind, definitely recommend. Fast work also my vehicle was ready 5 days in advance

Ri
Review №27

I have had my car repaired twice in the last year and Caliber does a great job on the repairs. I would recommend them to anybody who needs repairs. They are also professional and very nice people.

Ke
Review №28

They are friendly, professional and the work on my car was done in a timely manner! I was also impressed how clean my car was when I picked it up! I highly recommend Caliber Collision...they’re the BEST!👍

Ir
Review №29

Excellent customer service, Very friendly and helpful. The guy in charge of my claim was Henry Lozano.he kept me inform about my car and it was ready before the expected time.

Ja
Review №30

Gabby at the front desk was very helpful and directed me to Glenn. Glenn was an extreme professional who explained things to me in the most basic of ways. I had a complete understanding of everything throughout the process. He was also very personable and reliable which added to his leadership during this unexpected and frustrating time. I am grateful to everyone at the Caliber Collision team for helping repair my car.

Er
Review №31

Thank you Glenn and your team of repair experts. caliber collision worked with me on my schedule and I sincerely appreciate it. Highly recommend! - Eric Bates

Ch
Review №32

Amazing customer service! 10 outta 10 would recommend.

Di
Review №33

My grandpa and I went there yesterday and got there about 30 minutes before closing time. One of the workers helped us anyway, with no hesitation and was very kind to us. My driver side car door had stopped latching because a locking mechanism had loosened up and he fixed it in a matter of minutes as a courtesy. Very grateful and feel much safer knowing my car door can close properly and lock again. Thank you for your time and help. 🙏

Ro
Review №34

I scratched the entire side of my truck and tailgate and it was my daily driver so it was important to me to get it back on the road as quick as possible. They gave me a realistic time frame and quickly performed the repairs! Upon completion, the owner even came in during his off time in order to give me the keys in hand! Not only that, but they provided texts throughout the process to inform me every step of the way. Once I received the keys, I inspected the repairs and it looks like a brand new truck....and that still might do it justice because they honor a lifetime guarantee! It’s nice to see a shop that takes that much pride in their work.

Ja
Review №35

This shop is awesome! Fast and efficient. I highly recommend. Ryans customer service was out of this world. Geneva at the front desk was genuinely nice and the work done was second to none! Definitely my go-to if I ever need it again.

Ne
Review №36

Got into a collision on the freeway and was able to get home. Caliber was the one shop that said theyd send a tow to my house and can get started on repairs on my car. Outsourced the engine and mechanical issues to Pepes. Extremely pleased with the customer service and great turn around time. Had my Subaru back up and running and looking amazing! Highly recommend.

Ma
Review №37

Caliber Collision did an awesome job on my vehicle!!! Ryan was excellent at taking care of the repairs and kept me updated on the vehicles progress consistently. I would recommend everyone to take their vehicles there because of him and the great staff they have working for them. Awesome job!!!

BR
Review №38

Excellent Service & customer service Great Team work completed in a shorter then expected Time

Ra
Review №39

Excellent service and really good work. Looks like new

Ni
Review №40

Very nice group of people.Very professional.An I would refer people to there business.

mo
Review №41

I highly recommend Caliber Collision! Within a week we had our car fixed and ready to bring home. The quality of their job is amazing and the staff is really friendly.

Ta
Review №42

Had my truck back quickly and runs great again

Sm
Review №43

My name is Allen Smith from Visalia CA. I brought my car in on Monday with a soccer ball size dent from a Hit and Run on the passenger side underneath the taillight. They had my car back to me on Tuesday the next day in the afternoon. Cleaned and detailed. This place rocks. You cant even tell what happened. I am very impressed and I will come again Hopefully, Not soon for more damage. Nicole and Trenton where very helpful. Thank you very much.

La
Review №44

Excellent customer service, my car was done in a timely manner and looks great! I would definitely go back or recommend to others!

Sh
Review №45

Effective efficient and does a great work. Thanks Theo, Get well.Gary and Fernanda your guys keep up the good work.

Ch
Review №46

Man if I could rate them 100 stars I would! They did a great job dropped my car off toady and it was ready the next day! Smooth and quick! Front desk staff was great with good welcoming service! Best shop by far.

Cy
Review №47

I took my tiny car to R&G to have the wheel covers painted flat black. I looked at other paint and body shops online and R&G had the most positive reviews. I was not disappointed. Everybody there was courteous, professional, and gave great customer service. They did a FANTASTIC job on my wheel covers - it gave my car a factory custom look. I will be sure to go back for all my automotive paint and body needs... Highly recommended! Thank you R&G!

Le
Review №48

Absolutely 100% recommended! Trust them, they are professional, courteous and get the job done right. Travis and Jennifer helped me each step of the way and took care of contacting/dealing with the insurance company and getting a rental car for me and all paperwork done without me having to worry about any of it or lifting a finger. They helped make a difficult and unexpected life situation easy, painless and quick! My vehicle looks better than I did when I bought it. If you need any type of body work done on your car, theses are the guys to call. Definitely one of the most care-free and fantastic experiences with a local business ever. Thanks, R&G!

DE
Review №49

We HIGHLY Recommend CALIBER COLLISION!I took our car in for an estimate after running over a parking lot block...ripped the undercarriage. They Quickly took the car and had it fixed in less then 30 min. They were FRIENDLY, KIND and their GENEROSITY SURPASSED Expectations! THANK YOU, Glenn, Trenton & all the staff !

De
Review №50

I am new to the Central Valley and did not know where to go for my bumper problem that TWO previous mechanics could not get right.. I picked R & G because they had the most positive reviews. They provided the quality repair I had been looking for and along with their professional and friendly technicians and staff, it was a 5 star experience!!! PLUS the place is so clean!! The reception area is comfortable with a lovely water fountain that is so relaxing (and who doesnt need to relax when you are having car issues right?) They have a coffee service and television for you too if you need to wait for your car.. Great Workmanship with relaxing surroundings and excellent customer service. They do it all!!

Br
Review №51

Front desk was very welcoming and inviting. Staff was very respectful and easy to conversate with. Amazing workers and amazing workmanship. My car has never looked better.

Je
Review №52

Caliber Collision was professional and made our smashed in bumper look brand new. It’s like nothing ever happened to our beloved CR-V.

AN
Review №53

I was greeted with a smile.the young man by the name of Ryan explained everything that had to be done, why and how long it might or might not take which set me at ease. Very professional 👌👍

E
Review №54

I highly recommend caliber collision the works is really professional, brought my truck in and in couple days they had it ready and they have an amazing customers service

T.
Review №55

After being in a rear end collision and filing a claim with my insurance company they informed me that Caliber Collision was a DRP shop meaning they will provide a lifetime warranty on all repairs and parts for the lifetime ownership of the vehicle. After reviewing the reviews such as this posting, we decided to give them the opportunity to repair our vehicle. The minute we walked in the door, everyone was courteous and on point. We were updated daily on the repairs and all work was completed earlier than expected to our complete satisfaction. We have used other body shops locally and no others compare to Caliber. I would hope that nobody would have to experience a accident, but we all know that’s not realistic. But knowing a good place to repair and restore your vehicle back to its original condition is comforting. That’s why we highly recommend you give Calibier Collision Visalia the opportunity to serve you.

Je
Review №56

My poor car was hit two times in three months. I will always use R & G for my repairs and recommend them to friends and family. The office is so nice. My kids loved the pink water fountain. The staff went out of their way to make sure my rental was ready and I was happy. My new vehicle looked new again.......and again!

St
Review №57

I brought my 2005 Chevy Silverado in for repairs. For starters the shop presentation is beautiful and the staff is extremely knowledgeable and friendly through out the repairs R&G kept me informed through the whole process. They are very informative and have great customer service. The repairs on the vehicle were amazing and fast I couldnt believe how quick they completed everything, it looked better than before. I couldnt be happier or more satisfied with the shop. Thank you R&G paint and body for getting me back on the road in such a timely manner.

Gu
Review №58

Joe and his staff were awesome.They have my familys business for life.Thanks again

Jo
Review №59

My truck works better now than it did before I decided to use caliber in visalia. I am so pleased and grateful with how it turned out. The people there treated me far better than I expected, and were more helpful than I could believe. They made the process far quicker and easier than I could of imagined. Doing business with these people was a joy instead of a drudgery. I highly recommend caliber of visalia.

Ma
Review №60

Extremely friendly and went out of their way to serve us. We had a non working sun roof that was in the open position. They worked on it to get it closed and gave it A+effort and success. They were a referral from a auto repair business and they were great. Wouldnt hesitate using them for body repair. Thank you

Ye
Review №61

I needed some work done on my Kia after a fender-bender on the freeway. R and G had excellent customer service and made me feel like I had my car in the right hands. After receiving my car back it looked like new and they even washed my car. I highly recommend them.

Sh
Review №62

Did do mush here it’s a pretty big place. You will probably wait like months for them to start your car repairs. I don’t know much. But there is a lot of cars here on wait

vi
Review №63

I left my car I thought in good hands but after I graded this company a 5 its like I didnt feel they cared to fix my car.My insharace paid and i paid a 250.00 deductible I took my car there and evertime I went back for it the job wasnt done. I always found something wrong with it. I didnt want to judge them we all make mistakes I also didnt care to put this all on here as long as they got the job done.I left my car 3 times and They rented a car for four days and still didnt get the job done. I was annoyed with the fact me going up and down paying gas and getting a rental it doesnt help. My car should have been done right by now I was told to leave it yesterday at my time what fits me then another guy comes out and tells me come back tomorrow like I dont work oh no Im good Ill just talk to my insurance and let them deal with them.Make sure to also check if they connect the batterie right before u leave in your car.I had bad luck with this compuny hope noone else goes through this.

jf
Review №64

Nobody likes to have to take their car to the repair shop but you can trust me when I say that Caliber Collision is the place to take it to. I took my Acura to Caliber because of their reputation for their stout customer service and their fantastic lifetime guarantee of their work. All of my coworkers told me very great things about Caliber Collision in Visalia and mostly due to that and further research I chose them to repair my vehicle. Joseph, who is one of the head guys there insured me that the entire repair process was going to be smooth as can be and is definitely a man of his word. It’s people like Joseph that make me refer my own family and friends to Caliber Collision in Visalia if they ever need any car repairs to the exterior of their vehicles.

Mi
Review №65

These guys are awesome, not only did they do quality work on my car, they were very helpful with the steps of dealing with insurance and all the stresses that come with wrecking your car for the first time. These guys will be my go to for anything auto body.

Ga
Review №66

I had my Dodge Charger painted by R&G. Dale and his crew did an awesome job. They are professional, courteous, and reasonable. I got another price quote for a established well-known paint and body company here in Visalia and R&G was by far a better value. I am a very proud owner of my vehicle.

Da
Review №67

R & G was great. Glad I checked out shop reviews before just going where my insurance told me to go. R & G was helpful, finished my truck quickly and back to new!!! I would give 10 stars if I could.

Lu
Review №68

My side view mirror broke off at a local car wash and I needed to get an estimate for it. After calling several body shops in town I decided to call R&G Body Shop and they gave me the best customer service and price. Most body shops I talked didnt have the level of customer service I saw from this body shop.

Ru
Review №69

I have been very satisfied with the work performed on my vehicles and will return for anymore paint & body work I may need. I just came across R&G a couple of years ago after Jones Collision closed and I’m happy I did.

A
Review №70

Not only is Caliber Collision highly recommended by my insurer (USAA), but they are also very friendliest and profesisonal service I have been to in many years.Caliber Collision returned my car looking like new (my retirement Cadillac XTS). It left me a very happy customer. It is said that the best recommendation is repeat service. When my daughters Town and Country was damaged a short time later, I knew who to call. Caliber left my daughters SUV looking like it just came off the showroom floor. Awesome! My daughter thinks Im her hero again. Thanks Caliber.I hope I have no further mishaps, however, I know that if the need arises Caliber will be there to put me back on the road.

Bl
Review №71

The other day, when I got off work I noticed that someone had keyed the right side of my vehicle. I was appalled and extremely sad, I immediately began to cry and had no idea what I was going to do. That is when I called my boyfriend for help, he suggested that we call around different body shops and see who would give us the best price. We called several places, only to be met with extreme and inconsiderate pricing; until, we finally cam across R & G Body and paint shop. They were friendly, and offered us a very flexible price that in no way had any comparison to the previous quotes that we were given. Thank you, R & G, you saved my life!

KI
Review №72

I have nothing but wonderful things to say about R&G. The have worked on two of my vehicles that were damaged from auto accidents (that were not my fault.), they are in Visalia and I drove from Fresno/Clovis to have my vehicles repaired, because of the great work they completed. When our truck was hit we had only had it 3 weeks, (brand new driven off the lot) when we picked it up you would never known there had been any damage because they did such a beautiful job with the repairs. They went above and beyond to make sure that our vehicles were taken care of as well as dealing with the other insureds insurance right down to making sure we had rental cars set up. They completed all the work in a timely manner and have great customer service. I will not allow anyone else to perform any auto body repairs on my vehicles. And my paint matches perfectly. Very professional!! I would recommend them at any time, to anyone!! Great family owned business, Great business ethics. Thanks R&G for the great work you completed on our vehicles.

Co
Review №73

Total Satisfaction with R&G Paint & Body!Fast, friendly, and incredible repairs, like brand new...I highly recommend anybody to visit them for auto paint & body repairs

Al
Review №74

Always friendly and do the best job!

bu
Review №75

Great Work. Looks like brand new again!

Mo
Review №76

This shop offers the best quality of service and i was pleased with the service and also customer service they offered.

Ka
Review №77

Awesome job, great customer services and great prices. What more can u ask for?

Ke
Review №78

Poor quality, kept my car for 3 months, not recommend

il
Review №79

Great job and great affordable prices

Fr
Review №80

They went above and beyond.

Ch
Review №81

Lefted my car brand new

To
Review №82

Friendly people

Information
13 Photos
82 Comments
4.8 Rating
  • Address:1232 E Mineral King Ave, Visalia, CA 93292, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/visalia
  • Phone:+1 559-739-7600
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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