RE
REI Bike Shop
350 Independence Blvd, Virginia Beach, VA 23462, United States
Comments
Cr
Review №1

This store has been on my bucket list for a long time, I had very high expectations when I went in and was definitely not disappointed when I left. Three different employees went out of there way to make sure I got what I wanted and needed. Only caught one name, Ike was very patient with me and helpful when I didn’t know what I was doing.

Ke
Review №2

We’ve been REI members for over 25 years. It’s great having a brick and mortar right here in VB. The best place to buy a bike and have it serviced. Nice folks work here.

Sc
Review №3

One of the best shopping experiences Ive had in a long time. Great store atmosphere, friendly helpful staff but not in your way. Staff went with me through several pairs of shoes until I was happy. Ended up with 2 pairs. An employee named Geno was great. Thanks REI.

Ke
Review №4

Went in to get a tire replaced at the beginning of this year, and something has gone wrong with my bike EVERY MONTH since they had their greedy paws on it. Had me replace almost every part on a bike that had barely ever been rode. Put different parts on the bike I didnt ask for, and now magically my spokes are falling off everywhere. Couldnt recommend their bike shop less. Literal robbery.

Er
Review №5

The help was exceptional and honest. They helped me find exactly what I needed. Ike.. I think was the guys name, explained how the co-op membership was worth it to me and my family. The older I get the more I enjoy the outdoors and its great to have a place locally I can turn to for quality advice and gear. On a subsequent visit I had an issue and the guy at the counter quickly realized the issue needed a manager and boom. Problem solved and I was on my way quickly.

Co
Review №6

Excellent shopping experience! The store is always clean, the bathrooms are clean, the service is excellent (thanks Charlotte!), and the prices are good/consistent with the market. At a seemingly big box store you might expect to pay a ridiculous mark-up but here its not that way and its truly appreciated! I will make sure to continue to shop at REI.

Ch
Review №7

I took a friend in to our store to find some shoes for walking. The shoe lady, Daisy, was excellent! She made recommendations that were very helpful & was great at considering my friends budget. My friend was really pleased with her purchase!

Ve
Review №8

Fantastic, I was only in there for about a minute to get my dog Phil a collapsible water dish, staff was very helpful, and friendly to both me and Phil. A lot of the stuff in there is a little pricey for what it is, but what camping store isnt like that? Overall good experience with them, and Phil loves his new travel bowl.

Sa
Review №9

Went in to look at possible new bikes and kayaks and not one person addressed me and my husband (were a mixed race couple) but kept coming up to talk to the younger / college aged Caucasians coming in after us, which while we were walking around, left without buying anything. We planned to spend some money here but after walking the entire store, we were only followed never actually addressed by any staff. Pretty disappointed.

Ma
Review №10

So first time coming into the store sadly we didn’t know the store closed at 8:00 an associate walks up to us and says something I can help you before we close in 15 minutes ok that’s fine and all but. He could have said welcome to the store I want to let you know we do close in fifteen minutes let me know if there is anything I can help you with and left it at that… but for us being a first customer that left me with a sour taste in my mouth and my husband and I wanted to check things out find me some hiking boots and other things. Don’t think we will be back

JB
Review №11

I searched Google for a Bike shop that can repair my daughter’s bike and I came across REI. I called and spoke to Jason. At my arrival to the store the whole staff were very friendly and welcoming. Cassie helped me and she was amazing. I can’t recalled of the last time I was in a store and the workers asked if I needed help with anything. I will continue to shop there for all my Bikes need. Thank you for the superb service.

Jo
Review №12

I dress comfortable, and today alone.Kept being followed, and asked if I was doing ok?!I have done retail, and that being asked more than couple of times, meant they suspect you, to steal.Also the store us trying to get you to leave.So I felt looking there was not going to be comfortable, under watch, entire 30 minutes.

Os
Review №13

Great place to shop for specialty items that is for outdoor purposes and activities, they sell a product that is called the solo fire pit, & it is almost smoke free, wood burning only. If you are in va, beach at town center then just go look to see what Im talking about, you can window shop, & possibly find something that you can work a little harder for to buy something that you want. Im going back soon, I saw something that I want so its time to start saving for when I go back I can buy it. YEAH!!!!!!!!!!

We
Review №14

Took bikes in for service and Michael was very helpful, and estimated a quick turn around time.

Kr
Review №15

Did a curbside pickup order for 2 sizes of the same shoe since I didnt know which would fit. They brought them out, let me try both on to see swich ones fit, took the other pair back & only charged for the 1 pair. They came out quickly and were so helpful. Highly recommend this store!

Pa
Review №16

I was trying on sunglasses here and had my mask up. Its difficult to tell if the glasses look good or not with the mask up, so I pulled my mask down for not even one minute to quickly try on a few pairs, only to be approached by an employee telling me to put my mask up. Great products, great cashier at checkout, but employees are too concerned about customers wearing masks instead of asking if I needed assistance.

Fo
Review №17

Excellent experience as always. Had to beat back what seemed like every employee in the store checking up on me, simply because I hate help. Finally I caved and flagged somebody down, glad I did! They were very knowledgeable and socially gregarious and I can only imagine that I would have gotten the exact same experience and treatment from any one of the other REIpeeps that I had previously brushed away with a No thanks! Just browsing.. They are geuniely there to help, they are at work and earning a paycheck just like every other retail associate but it feels different because they are just as excited about climbing/camping/biking etc. as you are, maybe even more-so.If you have an REI near you and youre a human who goes outside, check it out. The store will make you want to be more active, its weird.

Le
Review №18

Very knowledgeable staff and great store with all the gear we needed for our hiking trip. The staff helped us make informed decisions about different boots, tents, and misc. backpacking items. We will be back often.

St
Review №19

The staff is so helpful and always ready to assist if you need any sort of direction. You can find everything you need for an outdoors adventure.. but even down to checking out, the staff is super friendly and always striking up conversation, love this store!

Be
Review №20

Super nice people and a super neat and friendly REI!

Am
Review №21

Very helpful staff! Love the selection of shoes and the peace of mind with their return policy.

Ma
Review №22

Everyone was so helpful. We looked at different options and were never rushed. We interacted with several floor associates and our cashier was very patient and informative about their membership program . Lots of clearance items to review!

Sa
Review №23

Very good store. Steve was very knowledgeable and helpful and everyone was friendly.

Ma
Review №24

A big selection of outdoor and fitness products. From bicycles to rock climbing they have what you need. The staff is amazingly friendly and knowledgeable. All the products are high quality from high quality names. They even have a bike shop. Great deals can be found in the garage sale area.

Ga
Review №25

I absolutely adore outdoor stores and REI certainly is an excellent store for all things outdoors! This location has particularly attentive staff, ever present to provide assistance. I was quickly directed to what I needed, but I felt that the selection of Buffs was a bit lacking today. I found a pattern I liked, but all the patterns seemed sort of similar with very close-neighbor colors. The attractiveness of the product could be greatly improved by a wider range of these attributes.

Vi
Review №26

Great quality products to give you that trust in your next adventure!

Ga
Review №27

Amazing customer service and assistance, very friendly all around, and very clean and spacious store.

Ma
Review №28

Pretty cool store for camping, hiking, and kayaking. Very friendly and helpful staff!

Cl
Review №29

Came in with a flat on my MTN bike, Zack (i think that was his name) hooked it up, new tube installed on the spot, in and out in 5 minutes

Br
Review №30

I called the store on Christmas eve about a bike chain that was messed up on my daughters Christmas gift. They told me to come in and see what they could do. Even though the bike was purchased at another store, they took the time to get the chain repaired. The associates were so friendly and caring. Definitely would recommend them for anyone in need of bicycle repairs. They are truly experts of bicycles and customer service!

Ra
Review №31

I had barely gotten any sleep the night before due to loud neighbors, and then I walked out of my job to find my bike with a flat tire. I did a quick web search and found REI listed within walking distance. Didnt even know it existed! When I called to inquire about my situation and setting an appointment, I discovered they do everything by walk-in appointment. I spoke with 2 people over the phone and both were genuinely friendly and helpful. As soon as I arrived in their store, they immediately got to work fixing my tire and were so thoughtful and accommodating by bringing me a chair to rest in (anyone who works in a kitchen KNOWS the struggle is real), without my having to ask. Everyone with whom I interacted, from the initial phone call to the door greeter to the technicians to the cashier were welcoming, kind and professional. I was able to ride home feeling like the day had been redeemed!I am grateful for REIs assistance and appreciate their affordable prices. They fixed my tire for 1/4 the cost of the other place I went to previously. You live and you learn....Now I will ONLY go to REI!

Be
Review №32

Employees was very friendly and helpful they took time to explain their program and their products they treated you like you was important. I like that

Mi
Review №33

Super friendly and helpful. Went in needing some shoe advice for pretty specific needs. Wide feet, gore-tex, trail runners, etc is nearly impossible to find. When they didnt have exactly what I needed they pointed me to few local shops that could help. A brown haired young guy with a rainbow pin knew his stuff and got me sorted.Circled back after coming up totally empty everywhere else and ended up getting help from a woman with braided blonde hair. She brought me a few more options that checked some but not all options and when it was clear the combo I needed wasnt available at REI she started searching the manufacturer to see if she could help me solve the problem elsewhere.This sort of customer commitment to solve the problem is why I come to REI first. If I can get what I need there I always will. If I cant then I know Ill get good advice and ideas of where to look next. Wish I got the staffs names because they took such good care of me.

Bu
Review №34

The employee i delt with was friendly and eager to help and what she didnt know she asked another employee, and between the two all my questions were answered.

To
Review №35

Favorite store...always helpful staff and ideas for the next adventure.

Ka
Review №36

This is a great place to rent paddle equipment!!

Ra
Review №37

A little bit expensive, but heres 5 stars just for the bald guy that works there, he knows what hes doing and hes passionate about it!

Ja
Review №38

I 💕 Love REI! I bought some new sunglasses and used my rewards points! It was awesome!

Ro
Review №39

Love this outdoors store. Never been disappointed with the service and the outdoors supply and gear.

Em
Review №40

TL;DR- the best customer service you could ask for. I bought a tent as a garage sale item at the REI in Richmond. Almost 1 year later I went to use said tent for the first time- advertised as having a broken zipper on the rain fly- and discovered the frame was broken to the point it could not be assembled as-is. I walked into this REI (new-to-me) and found Kate, who honestly informed me I could not return or be refunded the tent, but then spent over an hour helping me trouble-shoot, and even enlisting her talented team to help saw and grind the broken tent pole in order to make my weekend camping trip possible. Cannot say enough good things about these employees and their ability to turn a poor experience into a great one.

Da
Review №41

REI is more than a store that has the best selection and quality gear. I just took part in this stores first campout at First Landing State Park and I had such a blast. What stood out the most was definitely the REI team. Kaitlyn, Kate, and Stephen were beyond exceptional. So friendly, welcoming, prepared, organized, and inclusive. I drove from Jacksonville, NC almost 4hrs away and I would do it again because the 3 of them worked so hard to make it such a great experience.I wasn’t sure what to expect at first because I’ve never done one of these events. They had an absolute toy store of camping gear already set up when we got there. Hammocks, games, lanterns, glow sticks, string lights, community fire, chairs and blankets, charcoal for the grill, A1 s’mores stuff, coffee and snacks for the morning, and even a gift bag with a stainless steel cup. Be prepared to get the camping gear fever seeing all the gear in action. I ended up going by the store and spending $200 on a whim (no regrets).A lot of thought and effort went into putting an event like this together and it just showed how great a job REI does of assembling their team because every employee I met from that store doesn’t seem like they are working. It seems like they’re doing what they love. I enjoyed it so much I will definitely do another on and I think I’m going to have to consider booking an REI adventure sometime.Thanks again to Kaitlyn, Kate, and Stephen for making the weekend so great. People like you help me forget work and focus back in on some of the simpler joys in life like a relaxing weekend with like minded people.

Ma
Review №42

I called ahead and asked if there was a specific item in their store. The woman on the phone was courteous and very helpful. She even put the item oh hold for 24 hrs. I went by the store later in the day and everyone was wearing their masks and keeping with social distancing guidelines. I walked to the bike shop and a gentlemen there was quick to help me. I described my issue and he was quick to offer a solution.

Ca
Review №43

Maybe not the best prices but they defitelybhave he best inventory. You can fund just about anything there.

Fo
Review №44

UPDATE: Just a reaffirmation that REI, and particularly the bike shop, is just plain awesome. Came in knowing I had a bottom bracket issue with my vintage Cannondale. All I wanted to know was what tools I would need to fix it. I quickly realized it would be cheaper for them to do it than buy the tools. They had the part in stock and since they know I live 80 miles away, they did it for me same-day, on a Saturday no less. $65 total.Great job again, folks!!I have been an REI member since 1979 when they had 1 store and did everything by mail order. I wrote my first check at age 13 for $12 for a pair of glacier glasses. I have been in several stores around the country, including the original in Washington. This is overall the best one I have been in. Are they expensive? Yes, but if you want good service and quality products, you have to pay for those things. If you are a member, you get a 10% dividend on purchases. I splurged and bought a new bike here 2 years ago. I wanted some customization done and fenders installed. The only day I could come was Veterans Day. Doug came in before the store opened to meet me and get my bike and customization parts. He worked for 3 hours to put on a different handlebar, shifters, brake levers and the fenders. It only cost $80 labor for all of that. Plus, I bought the bike during a period when they were doubling dividends on purchases, so I was able to get a nice riding jacket, pedals, and fenders with that. I attended a derailleur workshop. Sweet Tea was the instructor and did a fantastic job. I have set limit screws and indexed 2 bikes since then. I needed a new chain in October, a job I could do myself, but for $9 labor, I let them do it. They did it in no time, and the newbie tech who worked on it was so excited to ask me how I liked the Jones bar. I drive an hour and 45 minutes passing numerous bike shops to come here. It is well worth it. As for some of the comments about the masks; REI was the first store I went to that absolutely required masks. Now many others are following suit. I am glad they care about their customer and employees health.

Ma
Review №45

They have great customer service and they really care about their customers.

st
Review №46

This place is great! I paid for the membership and saved a lot on the bike repairs. Also the bikes as good as new they did an excellent job!!!!

Ka
Review №47

I lost the key to my Yakima roof racks and needed them off my car ASAP. I was able to track down the key code but wasn’t sure where I could find a replacement key on such short notice. I shuddered at the thought of what a locksmith would charge to come out to my house and make a copy. I decided to call REI first and spoke with a manager named Melinda. I asked if they had my specific key available for purchase. She said they did not have it in stock. Naturally, I was bummed because the racks needed to be removed TODAY and I’m sure Melinda sensed my despair. Melinda explained she only had a single master key of my specific key. What happened next shocked me. Melinda told me if I drove down to the store she would let me use the master key to unlock my racks so I could remove them today. I couldn’t believe it! I pulled up to front of the store 15 minutes later and she was right outside with the key. Wow! My problem was solved in less than five minutes. Melinda might think that what she today wasn’t a huge deal....but to me it spoke volumes! Her concern for my problem was genuine and is literally one of the nicest things that’s happened to me in a long time. Melinda’s helpful, “can do” attitude and sunny disposition saved me from unneeded stress, not to mention a lot of money because I didn’t have to call a locksmith. Thanks again Melinda! You’re AWESOME!

Ad
Review №48

I was able to walk in and get one bike and a bike tire repaired right away at an affordable price with very pleasant staff there to assist me. I highly recommend.

Lu
Review №49

Very clean and well organized. Has pretty much everything you need for your next camping or hiking trip.

Al
Review №50

This REI is excellent! Ive purchased two different pairs of hiking boots and shoes here as well as countless hiking and SPF items to see me through some adventures to Yosemite, Utahs mighty Five and a bunch of other Natural Park trips.Staff are always helpful - offering assistance when needed and offering their input and guidance on the items youre looking for for a particular trip or need.You can also shop online and pick it up in store as I did with some SPF dive pants before a snorkel trip to the Seychelles a few months ago. Easy as pie. I ordered and paid online and showed them my ID at the front and they had it ready and bagged up!Their REI dividends program is excellent where you actually get a portion of your previous years spend toward the next years purchases. I love this. Also, their return policy is insanely generous where you can buy something, try it and use it, and have a year to bring it back no questions asked. Even if its been used and is clearly not new! What?!?! Blows my mind they do this. They later will sell those during their annual sales at discount but its amazing. I dont often return anything but Im more willing to shop here and buy something to try it knowing theyll take it back if it doesnt work for me without making me raise hell.I love that they have monthly classes here as well. Thats a nice touch. You can sign up for their email list and will be notified of the topics and dates every month.

ja
Review №51

Awesome adult toy store

Da
Review №52

Great gear and service

Ad
Review №53

Always clean, lots of sales! Love this place

Jo
Review №54

My go to for last minute things for a last minute trip that online shopping wouldnt work. Sure may pay a premium but worth it in the end. No complaints!

Ch
Review №55

Absolutely awesome! Friendly and knowledgeable staff! It was refreshing to feel wanted and appreciated!

Ge
Review №56

After contacting several local bike shops and hearing 3+ week wait times for minor front-brake work, I contacted REI who estimated 9 days IF the walk-in assessment deemed the work was substantial enough. I brought the bike in that day, and the brake service was complete within an hour. And it was cheap! Its not like they had a staff of 20 people working in their bike shop, either; as much as Id like to support local businesses, sometimes the big corporations are just the better choice.

Da
Review №57

Scored some map and camping gear for hiking the AT. Love this place

Wa
Review №58

Lefties, wont let you in the door without a mask. You keep being sheep, Ill spend my money elsewhere!!

Ji
Review №59

Great customer service by Rich

Jo
Review №60

Super cool place the staff is very friendly and accommodating! Went in to buy a new tire and inner tube for my bike but they have everything there for the outdoor person check it out!

Cl
Review №61

A great store for your outdoor activities highly recommend this to buy whatever you need.

Ev
Review №62

Great place to work with.

ev
Review №63

I love shopping at REI! The associates are knowledgeable and friendly.

je
Review №64

They are keeping everyone safe, great sanitizing, great distancing. Great customer service I tried on several hiking shoes and they recommended a great pair.

Ju
Review №65

Similar to another review shared here.... while waiting in line with face masks on with my young adult son.... a cashier shouted across to tell him to pull his mask up over his nose. I chose to continue with my purchase, but after walking outside I decided to go back in and return our 100+ purchase. I asked for a manager and stepped back out of line to speak with her. I explained I understand the mask policy, but didn’t appreciate the cashier yelling and calling him out as he had just undergone a 6 day hospitalization and it wasn’t easy to breathe on top of the anxiety he’s handling. She “apologized” and said she would address the cashier, asked how else she could help me (as the line grew longer) so I said “you could help with my return.” The response was “sorry I can’t just open another register”.... “I can move you up in the line” (ummm awkward to cut other customers off). I opted to wait in the longer line. I watched her go whisper to the cashier I guess to “address” her (or talk about me). By the time I made it to the next in line, I was going to be that same cashier’s customer, so NOW the manager tries to pull me out to HELP me at the bike counter. I guess she was now concerned I would confront her employee. I didn’t give either of them the satisfaction and chose to go to that same cashier. Her attitude was definitely passive aggressive as she asked me if the items were “used” and I responded “no, I walked out with them and walked right back in”. The manager lingered around to listen for me to say something about the mask situation, but I refrained and got my refund and departed. I’ll support local Ballahack Outdoor and the big box Dick’s.

Re
Review №66

This store has everything you need for camping,hiking,biking and other outdoor activities.REI is a Co-Op which means they are a vital part of the community and give back to the community.You can become a member for a fee of 20.00. Once a year they have a huge garage sale for members....the next one is October 19,2019. This store is a must stop for all things outdoors. KATE IS amazing and will help you with all your outdoor needs and answer any questions you may have..Thank you Kate for helping to answer all my questions😊

On
Review №67

When there is not a law requiring face masks to shop in a retail outlet, those retailers who choose to make themselves the law will not be doing business with me. Sorry that REI lines up with the blind sheep. There are other retailers who I will be happy to do business with us and share my hard-earned money in exchange for their products. Done with REI.

Be
Review №68

Extremely helpful staff

ke
Review №69

Needed a new pair of boots. Staff very helpful. Got a very good pair.

Da
Review №70

I went into REI about an hour before closing. I thought there is no way I wax going to get my bike looked at but gave it a shot. Todd couldnt break away from the bike he was working on but he told me how to fix the problem myself and told me where I could find the tool I needed on the aisle. I purchased the tool and did what Todd said. Less than 15 minutes later success. Thank you REI and Todd.

Ja
Review №71

They replaced an almost one year old set of sunglasses with a broken frame with no question. Great service!

Ry
Review №72

Very knowledgeable staff and very helpful. Theyre polite and extra bonus points to being organized with all their restrictions with COVID-19. THANKS REI!

El
Review №73

I got my bike fixed quick, and everyone is very friendly. I also want to offset the funny 1-star review by saying thank you for keeping veryone safe. Pettiness need not apply during this crisis.

Mi
Review №74

Great gear. Prices are a little high, but products are high quality.

Do
Review №75

Very knowledgeable about repairing Bikes 👍🏼👍🏼👍🏼

Pa
Review №76

Great job of maintaining social distancing, also super helpful in finding good shoes.

Ji
Review №77

I went into the store with my two boys so we can each be fitted for backpacks for our up coming hiking trip. I have to say that the associate Kate was phenomenal. She fitted us each individually and then showed us how to pack the backpack and then had us walk around for awhile to see how we felt in them. I’m definitely glad I drive over an hour to go to this store. Definitely will be returning in the future.

Da
Review №78

Absolutely loved it here super-friendly super clean and had everything I needed for running and cycling!

Ha
Review №79

Service is great and they have a big labor day special going on.

Ja
Review №80

Fantastic service and great products.

Os
Review №81

Too freaking expensive

J
Review №82

Do they have all yours outdoor camping needs? Yes and much more!!! This is really a fantastic store with the customer service to back it up. I have only visited a few times as I prefer LL Bean for the types of items the carry.With Hurricane Florence bearing down on the Carolinas and Virginia there were a lot of people looking for those essentials to deal with no power. I had great interactions with floor personnel and on checkout. Unfortunately the were out of battery operated lanterns. However I did pick up a large back up multi port charger for cell phones.I would recommend checking them out in Town Center. They have all your outdoor needs under one roof. 4.5, rounding up with excellent customer service during a busy period. Move over LL Bean, Im mixing in REI now.

As
Review №83

I enjoyed the large discount on the sales rack. Got a very warm cover to walk in the cold. No more excuses... its too cold to go out for a walk. Smart wool socks on 50 percent discount. Wonderful ❣️😊

JE
Review №84

Went in today and a young punk of an employee was so nasty because I only had my mask up to my nose. He yelled from several feet away that the mask was and I quote more for his protection then mine why would someone think their life was worth more then someone else. I went to buy an entire camping set up and instead left without spend a cent and will never return. I have spent alot of money in that store and will take my business elsewhere

Wo
Review №85

Great..if you want to spend a lot of $$

Jo
Review №86

Great stuff, pretty good prices.

La
Review №87

Holy customer service! I had a phenomenal experience with the bike shop team- Todd, Mark and Rachel. They were genuinely kind, knowledgeable and quick! Highly recommend!

Jo
Review №88

This store has a little of everything....Bikes, tents, kayaks, packs, shoes, clothes etc. Staff is always knowledgeable and friendly.

Je
Review №89

Personable employees who were happy to help. Gracious and friendly!

Iv
Review №90

Horrible, prejudiced emplyees whose purpose is to make people shop elsewehere... Mission achieved!

Li
Review №91

The store closes at 6:00 pm now days, a staff member is at the door as you walk in and thanks each person for wearing a mask. I arrived at 5:40 pm right after work and was going to grab a Yeti cup (display right by front door) after the employee asking me “do you need any help finding anything within the last 5 mins we are open?” Ahhhh I have 20 mins but nope I see what I’m looking for.As I walk up to the display another employee walks towards me and says “do you need any help finding anything in the last 10 mins we are open?” No thank you. (15 mins until 6)I walk back to the shoe depot to look for ONs, no one in that dept but another employee says “can I help you find anything in the last 10 mins we are open?” I said yes a sales person for shoes.Once I received that sales person I took my sweet time and didn’t leave until I didn’t feel rushed anymore.

Ma
Review №92

Always great finds!!

Th
Review №93

Awesome place to do all you outdoors adventure shopping.

Go
Review №94

Friendly staff. They have the equipment that you need to climb a wall. Wield yourself out the middle of nowhere to spend the night.

St
Review №95

Always enjoy the shopping experience. Annie was great.

la
Review №96

Although the gear is a bit more expensive, the friendly and VERY knowledgeable staff as well as the good return policy is worth it! The company also gives a lot back to environmental causes & the community. Join the co-op for even more benefits! Its great that REI has come to Virginia Beach!

Ni
Review №97

A place full of wonder and magic!... As well as anything else youd need for the great outdoors!

Ly
Review №98

Awesome! Great staff !

Ch
Review №99

REI is awesome. The guys and gals that work there are very helpful and very knowledgeable. Everythings a bit pricey but I guess thats just everywhere when it comes to hiking equipment. Sign up for their membership....Its worth it. Thanks REI for being awesome and helping me gear up for my next hike.

Je
Review №100

Generous return policy. I purchased a Hydroflask here back in January and the recipient just now had gotten around to using it. The bottle doesnt stay cold and leaks quite a bit, so I called to see if it could be returned (with original receipt) and was told they allow exchanges up to a year.

Information
100 Comments
4.4 Rating
  • Address:350 Independence Blvd, Virginia Beach, VA 23462, United States
  • Site:https://rei.com/stores/virginia-beach/bike-shop
  • Phone:+1 757-687-1938
Categories
  • Bicycle repair shop
  • Bicycle Shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:11AM–6PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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