Started out a decent experience, but the salesman became too concerned with trying to make a sale than listening to the customer. Came in looking for a Kia Soul specifically and said we were looking for a certain payment range. While I’m 100% understanding that it’s not always possible to get the desired payment range, we were assured we could get close. Ended up being substantially more. When we politely declined, the salesman got up and went back to financing. He came back with an offer for a Kia Rio that we didn’t ask for and we instantly declined. When we declined, the salesman acted offended, “But why, it’s a new car?”I get that you work to make a sale at a dealership, however at no point do you need to so rudely question a customer at your establishment, especially when we came in and advised we were looking for something specific from the beginning. They attempted to bait and switch with something entirely different from what we were looking for. That’s not how you make a sale. We didn’t fuss, we just left. Please respect your potential customers in the future.I had a similar experience with this location some years ago. Ended up buying from Southern Kia in greenbrier, which was a PERFECT experience. Won’t be coming back here for any of my car buying needs again.

Please stay away. Kia - Lynnhaven held my vehicle for almost 6 months on a simple overheat issue that shouldve taken less than a couple days to fix. They were rude, blatant liars, unhelpful, unapologetic, and non-empathetic. They then returned it to me filthy and physically damaged; with no talks about making it right in any way.Theres too much that happened in the last 6 months to write on here, but here are the highlights - Kia told me the parts were on back order, then I found the parts myself weeks later and had to provide Kia with the ordering information (youd think theyd be able to find the information themselves). Then they destroyed my engine with their poor work practices, and the cycle repeated itself. I had to find the ordering information myself after months of being told it was unavailable. Turns out it was available the whole time. They just didnt have the correct part number.Again, they kept my vehicle for about 6 months. Much of this time was spent in a rental vehicle and hotel (since I was originally visiting for 3 months) which I paid out of pocket with no offers to reimburse me from Kia while my vehicle sits idly by. Kia did nothing to expedite the process.Please see the pictures of the condition Kia returned my vehicle in. Greasy hand prints everywhere, including the back seat (which they had no business being in) and a footprint on the back door panel (as if they were laying down or napping in my vehicle). Disgusting. Not to mention the physical damage and stolen parts. The radiator cap that was returned to me was not the pressure bleeding radiator cap I had originally, and my two front floor mats are missing. The front and rear bumper suffered from tooling damage and somehow the rear bumper now has a sizeable dent. Same with the front left wheel. Looks like tooling damage.Sorry for the lengthy review. Please stay away from Kia. At the very least, stay away from Kia Lynnhaven. Ive spoken to friends and read many forums after my experience. Turns out this is not an uncommon theme. Stick to a more dependable brand.**Update** About 2 weeks has passed and Ive been getting an intermittent check engine light. I finally got the opportunity to pull the code, and its throttle related. Likely a faulty installation. More money out of my pocket... Theres no chance of me going back to the dealership to have them potentially break, steal, or lose something else.If anyone reading this knows of an attorney who specializes in these cases, Im looking and interested. Please leave the info on this post. Itll probably help some others who have had issues with this dealership as well. Thanks in advance.

Will always go to my man Fred Patterson to help me when I need a new truck! Bought several from him and Im always impressed with his new product knowledge. Hes ready and willing to spend time with us when we stop by, and hes definitely like family now. See you soon Fred, looking for an HD next!

Took my car in for an oil change. Sonny was my Customer Service Rep. He was so nice, professional and personable. I know very little about cars and he took the time to explain my issue they identified. Definitely would go back again!

Ive changed my 4 star review to 5!Wow wow wow! RT Ives is AMAZING! Hes been my point person a couple of times now and its always been a great experience. If youre like me and dont particularly enjoy taking your car in-- only to wonder the entire time what news lies ahead (anxiety much?)-- RT does a good job of taking the sting out of the dreaded mechanic experience. He does a great job of liaising between me (the customer) and mechanics. His communication and knowledge always puts me at ease and this is HUGE as this is the foundation of building trust.There are a lot of options out there for consumers. KIAs service department alone has won me over as a repeat customer. I know when I drop my car off I am in good hands and this is how I like to do business.Ive been with them for 8 years and when it comes time to upgrade, this is where Ill make my purchase. Well done!

Mr.C Scott, was the best Sales Consultant I had with buying a Car so S/O to him.

Absolutely garbage service, and gave me a DANGEROUS vehicle back that my kids ride in 😡It took 5 days and four different people before somebody took the time to research the part needed to repair a fuel leak AFTER I left the vehicle with them.THEN, the technician who serviced my brakes while it was in the shop didn’t take the time to torque the lug nuts. Several days later the car starts shaking and wobbling WITH MY KIDS IN THE CAR. After jacking it, we discovered the nuts had backed off so much that the tires could be moved in any direction by hand. If you want an easy lawsuit, this is the place for you. If you want any kind of quality service, GO ANYWHERE ELSE. What a sham.

My salesman Cornelius displayed perfectionism and tried to see that everything that I requested was granted. The only request that was not seen to was the color of my vehicle and that was not in his control. I will recommend him to all my friends and family members. Thank you for everything.

I LOOKED AT A 2019 KIA SPORTAGE, BUT THE ONE I FOUND WAS AT THE SOUTHERN KIA IN CHESAPEAKE! LOVE MY SUV!

My experience here was great. The whole process went smoothly. Cornelius was very knowledgeable. You can tell he knows what he’s talking about. I’ll definitely recommend him for too salesman of the month.

Recently bought a Kia Optima EX from here and great customer service from our salesman Cornelious! Also, Marc is the finance guy you want to deal with. Great team with great service! I’ll be going here for my next few cars!

The service department is the slowest place I have ever been. A simple oil change took them 8 hours to complete even with a scheduled an appointment. Good thing I don’t need a new car, at that rate it would take them years to sell it to me.

RT Ives in the service department was a huge help for us today. I called to explain that I have to go.out of town for work next week and that our car is less than 500 miles from the do date for an oil change. Since I am taking the car it would have been well over the recommended mileage by the time I got back. He was very understanding and was able to fit us into the already full schedule before I have to leave. Thanks RT!!

I dropped my car off on August 18th for a diagnostic on a sound my car was making as well as work related to a recall on my 2018 Kia stinger. The diagnostic revealed an issue with my steering that required parts to be ordered and a claim to my insurance. The claim was approved in a VERY timely manner, despite the service desk having contact with the claims agent without keeping me in the loop (even though I asked to be included in all emails and correspondence). I was assured that once the claim was completed that fixing the car would not be a problem but the overall process has thus far been a nightmare.As soon as the claim was PAID it seemed as if all contact became non existent, I had to call and show up to the dealership on multiple occasions, to get any information on where the part was, and when my car was going to be fixed. The service desk gave me multiple estimated dates for the part to be delivered, which all came and went with no contact, unless I initiated it. Not to mention the phone tag I had to play between service and parts as if they couldn’t speak to each other or my service rep and contact me with information. I was met with nonchalant guesses about the part for several weeks, and was just informed (after showing up to the dealership again), it has just arrived this morning October 7th, nearly 2 months after I dropped the car off. The reason for the delay was that Kia the manufacturer of my vehicle, lost the part that was ordered, they admitted they lost the part last week even though the original projected date for it to arrive was in September.I implored the dealership to offer service to me in the way of a loner vehicle and was told to handle it with my insurance, even after they lost my part, had piss poor contact with me and have offered nothing but apologies and reassurance, words that have little value in comparison to how I’ve been treated. I’ve not been offered anything that shows that they care, no services or discounts, after weeks of shrugged shoulders, unanswered questions, and overall frustration. I spoke to the director of the dealership today and she assured me that Kia has never lost a part and that they pride themselves on good customer service, but my overall experience has been horrible. The parts manager Brian was the bright spot throughout all of this ordeal as I genuinely felt he was doing all that he could do, I only wish that he could have done things earlier. I will not come here to have my vehicle serviced ever again and I am seriously considering getting another vehicle since the KIA manufacturer cares so little about the clients who purchase their products.

Car shopping lately has not been fun and other dealerships customer service skills were lacking. I came here today because they seemed to have the most inventory in the area. I’m so glad I did ! Brad was so nice and went ABOVE & BEYOND today for me. The sales manager whom I forgot his name, I’m sorry. He came up introduced himself and he was so nice and polite and was able to get me where I needed to be ! They were polite, kind and very fast! I am so glad I came here ! Thank y’all again !!!

Cornelius my salesman was so professional. He helped me find the perfect vehicle for me! Thank you so much Cornelius . Go check him out.

I have nothing bad to say regarding the service that I received this past weekend or any other time that Ive had my car at Lynnhaven Southern Kia. Wes (Service Specialist) and friends :) are helpful, polite, and honest. Its always or at least it can be tricky as a woman when having your car serviced, but Wes has never made me feel that I was being taken advantage of. I was also very happy that they valued my time. I was in and out in 1.5 hours.

This was an awesome experience! Sharon Tull has great customer service. I want to specifically work with her in the future. The process was very simple! She needs a raise! Ill definitely recommend her to anyone in need of buying a vehicle.

My salesperson Cornelius was so great! He helped me find the exact car I wanted. Thank you so much Cornelius !

Cornelius Scott was my salesperson and he helped me pick out my vehicle 2021 Kia Soul and got everything together for me in a professional manner I’m gonna send him some more customers in the future and let them go Mr.Scott is on top of his car game and he will get you riding today!

R. T. Ives was my service coordinator and I received excellent help from him. My service was completed in a timely manner and everything was done with no issues. We have bought two Buick’s and leased a KIA from Southern and have been completely satisfied with the people we’ve dealt with and the service we’ve received.

If I remember correctly I think her name was Essence she was the one that was helping me either way she had great customer service and was very friendly. I ended up not getting a car but I will definitely be going back once My boyfriend and I have saved enough. 10/10 customer service, will definitely be recommending it to my friends.

Brad White hooked me up! We got a Kia Sorento and made the process as easy as could be. There were moments that we had to wait, but in the meantime he met us on our level and we talked about skiing and food (things we love) that made the time go by very quickly. Between Cornelius who got us started and took us on the test drive, to Carl making sure everything was carried through smoothly, the team is overall great. Highly recommend Southern, and we’ll be back in the future!

I bought my car here new and have been bringing back for service ever since. They are always courteous, professional and go above and beyond. R.T. was able to accommodate my last minute requests and did it with a smile.

I like to thank all the team members who made my car buying experience painless. Sharon Tull who got my process started and Mr. David White who was great finishing the deal. Davis was a great help.. The young lady in Financing was very help full also..Great team all around..

This was the easiest dealership I have worked with. I was in and out in 2 hours. Sharon Tull was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Sharon Tull

Davion Thompson was excellent. His interpersonal abilities in showing me undivided interest about the car I wanted made me less nervous about buying. I am completely satisfied with my purchase. He didnt fast talk me into something just to make a bigger sale but he actually helped me get something that I needed.Thank you so much Davion

I was struggling to find a car that fit my family’s needs and Mr.Davion Thompson fully assisted me giving me multiple options that’s would work for us while making sure to give me all the tiny details each vehicle had. He made the process very easy and enjoyable 1000/10

Riding by... saw this truck... inquired about it.... was adimate about no one callin pressuring me..had everything I wanted, besides the color... Austin Bosley, gave me just that... made me see that if that truck had everything besides the color... then whats the problem... he went got a tag,we test drove it, and I was more in love than I was at first,besides the color... needless to say we kept talking No pressure, and I ended up buying that truck, that night... they worked to not let me leave there without that truck... thanks so much to Austin for doing such a good job,and he followed my wishes to the letter....

Always enjoy dropping my vehicle at Southern Group! Very clean environment and excellent customer service. They offer a variety of things to pass time during servicing and they offer childrens entertainment too! Love Southern Auto Group!

The sales lady Kayla was excellent!!! Even tho I didn’t know what kind of car I was looking for and wasn’t ready to buy now. She was still eager to show me different cars and even test drive some. And she told me all the perps they have when you buy with them, I was shocked. They really have some great deals! Definitely going back there to purchase my car👌🏾

I bought my 2024 Kia Sorento at Southern Kia Lynnhaven. The car and the Service has been great. R.T Ives represents Southern Kia well. Being a Senior Citizen I need a reliable car and spend money where and when I need to achieve this goal. R.T. Ives takes time to explain to me what is being recommended.

Today I went to go check out a car and L’essence made the experience so smooth. Not only was she very nice and friendly but was very knowledgeable of the vehicle as well as she could explain it in simple mans terms. Thank you for the customer service

I brought my son to buy his first car and our sales representative, Kayla Brooks was so helpful and knowledgeable. She made the experience so much easier than we thought and I have referred others to this location and to ask for her, she was amazing @

My guy Cornelius helped me out tons with getting me a new vehicle. He is the truth! Not a pushy salesperson and is extremely helpful.

My experience with Southern Kia has been really amazing. I would strongly recommend Essence Odum to be your sales representative. She knew all the the answers to my questions. She was very detailed and very helpful. She is really amazing and I’m very lucky and glad to have had her be my sales representative.

Brad is the man! I am always skeptical of dealerships but Brad is very knowledgeable and helpful without being pushy or salesy. Would not hesitate to recommend working with him. He will take great care of you and go the extra mile to make sure you are satisfied.

Bought my last 3 cars from the most respectful car salesman who asked what I wanted instead of trying to force and guilt me into a vehicle purchase. Fred Patterson is for the customer. Being prior military and understanding what we go through is a plus.

Bradley hook me up!! I got the car that I wanted and the whole process went smooth. If anybody looking for an new/used car hit up Brad. He will definitely hook you up.

R T. in the service department for Kia has been absolutely amazing during my 6 week ordeal with my Kia Optima thus far. I live about 3 hours away and my car broke down while at VA beach. He had my car towed for me, and has been extremely helpful when dealing with the warranty company. He was able to get me approved for a new engine and I couldnt be happier. Thank you R.T.!!!

R.T. Ives gave me great customer service at the Lynnhaven Kia Dealership; went the extra mile, and greatly appreciated! He was friendly, explained everything fully, and was courteous throughout my services, while waiting for my vehicle! Impeccable service; BRAVO!!!

WORST DEALERSHIP IVE EVER BEEN TO!To start off their inventory was horrible.David was the so called salesman we dealt with. He constantly lied to our faces about the dumbest things possible. Example: Kia was bought 4 months ago, so we have to charge you for certain thing. I fact checked him. Kia was bought out in 1998. Thats the petty part of this review.I was in attempting to take apart of one of Kias Lease Deals. The deal was a 2021 Kia Forte LXS lease for 36 months. 2,799 due at signing. With all that it would be $189 a month. And I am aware that doesnt include taxes and fees and such. However, they said in order to get that deal I needed to put down $6,000 for a monthly payment of $391!! The more we negotiated the more of his and the Managers incompetency came out. We ended leaving saying they are way far from realistic. We went to Southern Greenbrier Kia and had amazing service. We took the same deal to them and was out the door in a little under 4 hours at $279 a month with $2000 down. Long story short, avoid this Kia. They lie and try to steal your money.

Dont bother making a service appointment on their website. It apparently doesnt work, they know it doesnt work, and they continue to leave it up. Took time off work during a very busy week, drove all the way over here only to find out they have no record of my appointment despite me having received an emailed confirmation. I was probably a little short with the service reps, which I am sorry about. Taking time off work for no reason is a big deal though... but thats not their fault.

Davion Thompson was amazing and super helpful! He helped me purchase my first car! Searching for a car has been super stressful but I felt at ease when I told him what I was looking for.

I am not a customer here...not will I be. My mother purchased a vehicle. Between issues with the vehicle.. having to wait, for a long time, for parts to arrive... had to turn around and take it back... then had to wait for parts(different issue). But the best part of all this is the customer service in the service department. (I hope you can feel the sarcasm oooz from customer service). I dont think the man knows what polite or customer service voice is. Hes short and condescending. A true boomer who acts like it. Great way to get and keep customers. I will never buy a vehicle from here.

Wesley K. was so friendly and very helpful. I made a service appointment for my vehicle several days in advance, but when I arrived my appointment couldnt be found. Wesley took care of the problem right away, and I was able to still have my vehicle serviced as planned!

I would definitely recommend for anyone to come to this location. The employee Wes, was very helpful and he explained everything that I needed to know about my vehicle. Thank you Wes! 😊

Just sharing the experience I had working with the salesperson David White at Kia of Lynnhaven. He was very personable and informative during the whole buying process. To everyone reading this, they work with all credit types. I got a great deal on a Kia Sportage. Thanks to him, Carl and Joe.

Wes is my go to person at Kia. He is very informative from start to finish. Explains the process and has awesome customer service skills. His friendly personality, and attention to detail is an asset to the company.

Robert Ives Jr. did what he promised. Took my Sportage in for annual inspection at 7 am and asked him if anyway possible it gets done early to call me. 11:35 got a call that it was ready. This place has a superb service department and I would recommend it to anyone ! R T you are the best ! Thank you !

Received great service from my guy Cornelius. Got me in the car i wanted

Terrible, 66 days my car has been in the shop not able to leave state to go see my wife and kid, always installing a new part or ordering a new part every time I call, gone for weeks at a time looking for some type of update or voicemail and still nothing. I don’t get an update unless I call day in day out myself I should’ve never bought a Kia

Sales Representative, Kayla Brooks, provided excellent and efficient customer service!! She was very knowledge about the products and vehicles that I was interested in! Thank you so much!

Essence was great. I came in looking to view a telluride she gave me so much information and her manager also gave me dates when the next one will arrive we will be back. This Kia dealership is full of positive energy and people.

Wesley Kavula was incredibly knowledgeable when I had questions regarding my vehicle. I’ve dealt with him on multiple occasions, and when I came in for vehicle maintenance, he was very kind and accommodating. I will always come back to SK Lynnhaven thanks to my experiences here!

Loved working with Davion. He listened to what we wanted and found the perfect vehicle for my daughter.

Kayla B. was amazing! Made me feel comfortable while in her office and was VERY helpful in getting me all the information I needed! Will definitely come to her again!! Thank you!!

Davion is very professional and personable individual. Anyone wanting to buy a car I highly recommend asking Davion he knows everything you could ever think of and I’m definitely going back just for him. Thanks Davion!

(5) ⭐️⭐️⭐️⭐️⭐️ exceptional service by skillfully certified technician Brett Webler! You can expect trustworthy feedback and unprecedented mechanical service every time. Im confident taking my 2018 Stinger in for servicing that it will be in good hands!

Davion was great help! (: He made my decision way easier

Davion was great! He helped me every step of the way, I would highly recommend anybody who comes to this dealership go straight to Davion for assistance!!

My service advisor Wes is very caring and thoughtful. He makes sure his customers are satisfied and pleased with whatever service they received at that time. Thank you Wes!

Great experience as I begin the car buying journey. Kayla Brooks took all the time in the world to help me. She answered all my many questions and was such a pleasure to speak with!July 6, 2021 OK ... I am now working with Service Advisor, R.T. Ives - who has been great! I look forward to a great relationship with Mr. Ives and the service crew as I maintain my new 2021 Kia Soul over the months and years to come at Southern Auto.One note ... IT folks, you all need to make it a lot easier to navigate so customers can post a review!!! I gave up and finally just added on to previous review.

My 20 y/o daughter called to tell me that RT(service advisor) said her transmission was bad in her 2015 Kia. I didnt believe him, and thought they were taking advantage of her. I called the shop and acted like a complete a$$. Turned out that RT and the service department replaced the transmission and fixed the car for under $100. They took care of my daughter and I was wrong about them. If every repair shop was this honest, non of us would automatically think that mechanics are trying to take advantage. I am a grown man though, and I can admit when I was wrong, and I was. RT and the service department at Southern Lynnhaven took care of my daughter. I live in Missouri and my little girl (20) is a new Sailor in the US Navy. They were honest, fair, and I completely misjudged them. Thank You to all of the Moms and Dads who work in that shop. You deserve a medal, and certainly didnt deserve what I said to you all. Sorry, and Thank You for your honesty.

Had to have inspection and oil change done. Rt was awesome, took care of my car and was very helpful. It was so easy scheduling an appointment too.

Cornelius was so helpful not a traditional pushy salesman very relaxed and easygoing guy that is going to get you the right car at the right price

Davion had great customer service and made sure I got what I wanted :)

Great working with me, helped me pick out the perfect car for my wife.

Our salesperson David White at Southern Kia Lynnhaven, made our car buying experience pleasurable.

Rt was great as always and so was the service. Scheduling appointment was easy! Thanks for taking care of my car.Just had another appt on 7/3 and Rt was very informative of what needed to be done to my vehicle. Service was great. He already scheduled my next appt for December. Thanks!

Excellent experience at Southern Kia - Lynnhaven. Would definitely recommend Brad as your salesman! He knows his stuff!!

I can truly say I have never had a bad experience at Lynnhaven Kia Mr West is always theregreeting me with the most pleasant personality its such a good feeling especially in our times today to have someone like Mr. West remembering you every time you come in for service.

I have been totally satisfied with the service I have received at Southern Kia Lynnhaven! Brett Webler has been our technician and his friendly demeanor, professional competence, and timeliness have served us extremely well. We will NOT take our vehicles to anothertechnician for any service or maintenance need.

Fred at Kia Southern Lynnhaven was awesome! He went over and beyond to make sure that I got the right vehicle for the right price! And most importantly he made sure that I was happy with it 😊 thank you guys so much!😁

Loved the experience! And love my car!! A special thanks to Mr. Brad White!! He was very kind and was excellent at what he did!

Brett Webler was/is our technician and he always does an awesome job. He is very professional and extremely competent. Best technician in the tidewater area.

West is the best dude there not contest really looked out and made my repairs easy.

I had a great experience the sales women Lessence was great ! At first I just came in to look around and see what inventory they had but she answer all of my questions that I ask . She was also very polite sweet and professional. I will definitely be coming back to buy a car.

I visited 3 other lots this day & upon arrival I was feeling defeated. Like I was never going to find anything I liked & could easily drive off the lot with. Lessence changed all that for me. I feel like she saw the desperation on my face & immediately jumped into action. Any questions I had or could think of she had an answer for. I don’t think I would’ve found a car if it wasn’t for her!

Fred Patterson was amazing he was extremely helpful and respectful

My experience with working with Wesley Kavula was very delightful. When arriving for my service appointment, I felt in good hands. He was very polite and respectful, and importantly gave me a prompt service. Thank you Mr. Kavula

Thomas (TJ) Caforio was the salesperson that made this experience such a great one! He kept me up to date on the shipment of my Kia Telluride. He sent me a picture the day it arrived, and he also sat down with me for 30+ minutes setting up the car for me. He taught me all about the car and was very knowledgeable. He continues to be there for me when I have any questions.I would 10/10 recommend using TJ to buy your next Kia!

Wesley Kavula is top notch in customer service here. Any time I have an issue with my vehicle, he makes sure it is handled ASAP. I’ve never had an issue, and will continue going to him for all of my vehicular needs. Thanks for everything Wes Kavula!!

I had the best experience here, they made sure I knew what was going on every step of the way. Kayla is an excellent sales person, she very understanding and helpful !

I always get the best service at Southern Kia in Lynnhaven. Brett Webler is very professional, knowledgeable, and trustworthy. It’s the only place I will let service my vehicle.

Absolutely outstanding dealership to work with and service dept. is bar none the best. Brett Webler will take care of your vehicle like its his own.

This is my first time buying from Southern Kia and I have to say I was overwhelmed by the attention and service I received. I want to say thank you to Cornelius Scott. He went above and beyond what a car sales men should do. I will definitely be coming back in the future. Thank you to all that helped me get into my new car.

Davion was very polite and helpful, unfortunately we couldn’t find what we was looking for but for future preferences I would definitely be back. :)

Davion was great with helping me choose my first car!!

Met with Brad White to discuss the purchase of a new car. He was very friendly and knowledgeable, and I felt very comfortable with him. Definitely recommend that you ask for him when you are at the dealership!

They are always so friendly and professional. I really do appreciate their effort in satisfying the customers needs. Thank you.

Wes was extremely helpful walking me through the process of what needed to be done now and what could wait with my car. Highly recommend

Kayla has great product knowledge of the vehicle I was interested in also Amazing customer service had all the answers with out walking away which gave her more time to talk about the vehicle definitely would recommend Kayla brooks.

I normally don’t like dealerships but southern kia Lynnhaven has changed my mind. I would absolutely recommend this dealership and service center to any of my family and friends. Brett Webler is one of the most trustworthy and knowledgeable mechanics I’ve ever met. 10/10

I was having problems with my AC. I had a few technicians look at it. Brett Webler came and talked with me to tell me exactly what was needed to fix. He had grade A customer service and they now have a customer for life.

My sales person was lovely she helped me upgrade a new car for my girls i got the sorento hybrid and i completely love it, Kayla made the process so much more better than a regular sale experience

Worked with Brad White. Looking to get a Telluride. He was very helpful and patient with me without being pushy. Will continue working with him, looking forward to finding the exact Telluride i want.

My first experience in Kias service department was handled by R T. Ives. He quickly answered the questions that I had and sent me on my way, assured that my car would be in good hands.

Essence made my experience here great! 10/10 would recommend asking for her service when you arrive

Wes was a pleasure speaking with and gave me an insightful overview of what to expect as I wait for the evaluation of my car.