Frank and Orrin are great guys! I was traveling through VA on the way the Chicago when the coil pack on my car failed. Without an appointment, they helped me diagnose the problem late on a Saturday afternoon and helped me find the part as well.

Most parts are there no waiting no ordering thanks Big House

Frank is a great guy and SUPER knowledgeable.I highly recommend him!!!My 91 Vanagon struggled with cooling issues for years. I went to several mechanics and spend lots of $$$ and none got it right. Frank in minutes showed me how to fix the cooling problem. Hes taught a ton about my Van and has been a great resource for parts. So refreshing to meet a mechanic who cares, knows their stuff and trustworthy.

Unfortunately had a horrible long expensive experience here at bug house. Traveling the country in our bus and not only does the clerk show up 15 minutes late to open to the store he knocks driving the bus around. Then says the mechanic will arrive an hour after the time the business opens. The mechanic was also 20 minutes late. Not only did they not have an oil filter for our bus at VW Shop we wait nearly three hours to get the oil filter delivered. When we asked if they could check the transmission fluid it seemed to be a huge inconvenience for them. All we did was just ask to check it. All we wanted was an oil change. Got there at 10:55 am they said they would be open at 11. Helped at 11:15 my husband even helped move cars out of the garage for them. The mechanic showed up at 12:30 then we didnt leave until 1:45 on top of that we were charged 90 dollars for an oil change...dont waist your time and money here. Im sure sorry we did

They have everything you want for a VW. GREAT PEOPLE, go out of the way to help you .

Great place for vintage VW repairs and parts. Very knowledgeable. They are very helpful providing tips about your VW since most older cars are in different stages of wear and tear. Dont try to overcharge or recommend unnecessary repairs ... Mindset of if it aint broke, dont try to fix it!

We just needed some info for selling our VW Bug. The owner was very helpful and spent a lot of time with us even though we were not buying anything from him. Much appreciated.

Layed back bug service. I enjoyed talking with Frank. He wouldnt have been around this long if he had a bad reputation. I like these guys. Fair and honest. They know vintage VWs. The hours are not typical and that works to your favor. Ibwiyod say Ill be back, but hopefully not, but I gotta bug so Im sure I will. And when Im back I know they will take care of me and my 1970 convertible.

The only place to get your classic Vee Dub products or to have them diagnose, repair, and restore your beautiful classic!!

Frank with 40 years of experience with air-cooled vws knows his stuff. Just dont expect it to be a quick stop. There will be chatting.

Absolutely loved going here and dealing with Frank. I live in NYC and found a seller in Norfolk selling a Bay Window Bus, we arranged to meet at the Bughouse to have it looked over when I went down there. Frank was completely accommodating and he really knows his stuff. The storefront is stocked with tons of cool parts and accessories for aircooled VDubs, he was able to sell me a whole bunch of OE maintenance items on the spot rather than me ordering them online. Frank even helped us load the bus onto the trailer and get it all strapped down, really the nicest guy. Absolutely would recommend anyone in the area go to Frank, Ill most definitely be back whenever Im down in the area!

Frank the owner is very helpful and easygoing.

Its a good place to get hard to find classic VW parts and service.

We were visiting VA Beach on vacation.stopped to get some parts for my 74 super beetle.he had all the parts I needed on hand.the price was great and Frank was a super nice guy very helpful.

Very professional courteous knowledge unbelievable thank you Frank

Awesome service; they get the job done and dont use duct tape or zip ties ;)

They know their stuff!!! Love the bug house.

I have dealt with Frank on a few occasions with my Westy. Hes always been fair and straight up with me. He can be a bit forward and may need a teensy bit of work on customer service, but he is VERY knowledgeable on VWs despite what other have said. I have always had great service with him and will continue to go back.

Very good people so helpful

Found this place on line, had all the air cooled parts and, or advice I needed. I am from out of town, but I will be back everytime Im in Virginia Beach!!!

I have been very pleased with my service at the bug house. I have a 2004 Jetta that I keep in immaculate running condition (thanks to the bug house). Over the years they have done oil changes, fixed a fuel leak, changed a timing belt, replaced seat belts that my dog chewed, and other jobs related to deciphering what the check engine light is trying to tell me. They always tell me exactly what the problem is, and always normally gives me two options on how to deal with it. They even show me on/in the car what the problem might be. He really knows his stuff about Volkswagens. If you want to keep your car in pristine shape, get the most miles out of it, and not get robbed by a mechanic just trying to make a buck, I highly recommend the bughouse.

Extremely helpful with outstanding customer service.Wished more businesses were like them

Friendly owner, and very knowlegable

Rude man, unknowledgeable in the vw only looking to proffit off of classic vw

I was ready to give up on my VW until Frank pointed me in the right direction. There is no better VW shop around.

They fixed everything that needs to be fix and will work on the stubborn parts longer if needed and willing to help find any parts you need if he doesnt have them.

Have been going here for years, the only name in town if youve got an old school VW.

Very Very pleasant...

Always has what I need. Very friendly place.

Frank is the best

Great

Never again.