Mackenzie gave us excellent service. The best phone and Mackenzie knew it by heart.

Mackenzie she did great job .very helpfully.Loved her helping me. She’s a keeper.

Very helpful & had a sweet Verizon rep help us out!

Great experience getting upgrades this week. They have an amazing deal that Ashley helped me and my daughter out with! She was friendly, kind, and so patient with all my questions. Also had a great experience picking up our new phones with the help of Mackenzie! She was very helpful and also so patient with us.

Mackenzie immediately greeted me when I walked in and addressed my needs. I was in and out in no time. Great service!

Very helpful and nice customer service. Recommend going here for your next phone purchase.

I honestly could not believe how satisfied I was upon leaving this store! I have dealt with my fair share of cellphone providers as well as retail employees that have put a bad taste in my mouth. This store, more importantly Madison was by far the best experience I ever had. She answered all my questions, forewarned of any unexpected details or charges and got me the beat deals possible. The transaction was seamless and speedy (which never happens). Thank you Madison at TCC Verizon of Vincennes you made one happy customer!

Im a dinosaur and Mackenzie was the biggest help. Will be returning to his store for her excellent help in the future

Mackenzie was the best help! She was very friendly and made my Verizon experience great!

Excellent customer service. They answered all my questions (even the dumb ones), and made sure I fully understood everything with our new phones. Highly recommend!

I am a senior citizen and had lots of questions regarding a new phone. Mackenzie helped me with everything! She explained the plans, the options, the accessories and the promotions all very well for my understanding. Also, there no pressure put on me regarding any purchase. I highly recommend her if you need any kind of a device or service from Verizon. Two thumbs up! 👍🏻👍🏻

Madison and Damien have been wonderful to work with! Had many transfers and it was seemless. Great customer service

Mackenzie was great in helping with my transaction! will come back to this store

I came into Verizon to have my phone check . I decided to buy a new one .The person or say MacKenzie was a big big help. I appreciated her help. Will come again to Verizon

Mackenzie helped me upgrade to a new iPhone recently, and she did a great job! She even showed me how I could take advantage of a couple of different offers from Verizon, and that was really helpful.

MacKenzie was very helpful in helping me with my phone upgrade....super nice! Thank you!

Very helpful and had everything wanted.

Ashley was extremely knowledgeable, very helpful, and amazing!!! I would most definitely recommend her to anyone!! 5 star!!!!

I had wonderful service from Nikki!

Took forever to return my charger which didnt work with my phone, which they shouldnt have sold me to begin with

Always nice and helpful and knowledgeable of their devices and service plans.

Anna, and Madison had superb service! I was treated with great service, and help me with complications I had on my phone!

Mackenzie was very helpful! She explained all the promotions and all options we could choose from. She helped us get all the accessories we needed to protect our phones and help them to work properly.

A Really nice store, Their very nice and helpful

Niki was a great lady. She is the only one I trust to help my account, or me with anything at that. Due to everyone else that has messed my account. I would highly recommend this store and have her help you. She is the devil’s advocate when needed. She will give her own opinion and then leave it up to me to make my decision. She has the customer in heart. Not anyone else. She will take care of anyone. If I had more than 5 stars it would be

Ashley was very helpful!!

Had a problem with a hacker and Nikki spent about an hour and helped me get everything done. I dont know much about all the wYs. They were great!

Madison was very patient and very helpful! She made switching to a new phone easy.

Long wait times, typically always stuck for an hour in store

Anna was a great help. Great phone. Very happy with her patience & service

Very helpful! And patient. So nice! Anna

Great ppl, great service

Anna helped me set my phone up and was very professional. Highly recommend!

Mackenzie is very helpful!

Ashley was very helpful & patient with me. She was so friendly! Youre lucky to have her!!

Madison did a great job. Setup phone, answered all questions, very knowledgeable.

Great environment, great people!

Madison did a great job helping me with my daughters new phone very helpful

The service was great

Friendly and fast service, knowledgeable staff

Great place. Found great options for us. They let us schedule an appointment when it was busy

Very helpful staff. I called in to get some information and Anna was very knowledgeable, able to answer all my questions and tell me what promos were available.

Anna did a great job setting me up with a new phone! Great service!

Excellent customer service from Anna

Excellent service! Anna was awesome and very knowledgeable.

Our service was excellent with Ashley. She was soooo patient with us.

Nikki did a great job and so helpful! Very happy with my experience.

Madison was very nice and friendly and informative! Thank you!

The girls in there are so great. They helped me with everything I needed.

I needed to get a new phone and Nikki helped me. It was quick and easy. She was very professional and answered all of our questions. I highly recommend this store!

We love AnnaGreat gal to work withThanks a lot

Anna was a big help!

They made a mistake on the trade in on my sons phone. They took the time to res3ea4ch the problem and said they will take care of it right away. They were very nice about it.

Excellent, friendly, helpful service by Damion. Very pleased with the service!!

Anna and Ashley were so great!!! Super helpful!!

Very friendly and helpful!!

I went in and had great service thanks Arianna

Very good

Great service. Explained everything with great detail. Was in and out in a reasonable time.

Awesome gob. Life saver.

I had a wonderful experience and saved roughly $130 on my monthly phone bill with the help of Madison!

Nikki was very knowledgeable about everything I asked.Great sales person

Ashley was great and she flawlessly installed my screen protector!

Great folks. Fast friendly service

Anna was fantastic! Everything was quick, east and painless!

Nikki helped me when I got my new iPhone,and she was amazing! For sure recommend her to help you out!

Very Profesional love Verizon ❤ 💕 ♥ 💖

ANNA was wonderful!! Very helpful and saved us tons!!

Sales rep Anna was very informative & helped out when I went into the store!!

I went in to the store looking for a screen protector for my Samsung Galaxy Note 10+. I have always trusted the durability of a tempered glass screen protector. The sales rep told me that they dont make screen protectors for the Note 10+ because they apparently interfere with the fingerprint scanner in the screen. According to her my ONLY option was this Puregear Liquid Glass. This stuff is $50! She said that they have a lifetime replacement and its clearly splashed all over the products box. Well since it was my ONLY option, I went for it. She wiped this liquid all over my screen and had me wait 10 minutes to let it dry. I saw NO CHANGE. For all I know she simply wiped water all over my screen. I was extremely sceptical at that point, but she explained that it was chemically changing the composition of my phones screen to make it tougher. It did NOT. I should have looked into it, as they DO make screen protectors for the Note 10+, as I learned from a trip to Best Buy. She could have referred me there when I told her I really wanted a screen protector and was very hesitant about buying this liquid glass. She clearly lied to me just to make a sale and probably some commission for the day. Now she promised that this was scratch resistant, fingerprint resistant, etc and that couldnt be further from the truth. As I am now discovering, this product is a complete scam! I had light scratches in the screen after only 3 days! This phone has never been dropped and has been well taken care of because its a $1200 phone. My suspicions were correct...it DOES NOT protect. The Puregear company also DOES NOT honor their PurePledge. I have called Puregear customer service no answer (all agents busy assisting other customers), left voicemails and no call backs, sent emails...no replies. Tried going through their site to get a replacement and they charged my card $9.95 via PayPal (have the Paypal receipt) for shipping and never sent out the replacement. So overall Im down $60 something dollars and scratches on my actual screen. If you look on Amazon you will find horrible reviews of this product on there, Puregear has an F rating from the Better Business Bureau (I filed a complaint with them), and horrible reviews on other sites as well! DO NOT let these TCC employees (the store in Owensboro, KY had the same lie) lie to you as well and talk you into buying an overpriced, sham, product! FYI...Corporate Verizon stores DO carry screen protectors for the Note 10+. So TCC probably has some sort of exclusive contract with Puregear and thats why their selling this lie and ONLY selling this sham product. I have made corporate Verizon aware and they luckily ARE looking into this matter. I just want to make all the rest of you aware BEFORE you get into the mess that TCC and Puregear have put me in.

Anna at Vincennes store was awesome in helping pick a new phone and activating.

I went in to change my new phone from another carrier to Verizon. The young lady was very knowledgeable and courteous.

Ashley was very patient and great to work with

They are the best Madson and Ashley

Ashley at the Vincennes indiana tcc store is amazing!! Super friendly and always able to fix any problem I have!

If your a Samsung person or an iPhone person they have you covered. If you carry anything else, the options are slim. I am personally a Moto Z guy. They never have mods in stock. Their cases and other things of that nature are drastically overpriced.

Always busy so a long wait but good service

Anna did a amazing job!

Madison who was our sales associate was very pleasant and helpful!

Great and friendly people very help full

Anna helped us find the right phone and answered all our questions.Thanks from a us nontechies.

Great service great people and Madison was a lot of help

Super helpful and very friendly.

Scam artists like any cell phone seller. They will take advantage of anyones low knowledge to protect their bottom line. Buyer beware

If you have to shop here make sure to keep all receipts because 6 months down the line youll need a replacement for the trash they sell.Also, you know the customer service is bad when the first words out the ladys mouth is theres nothing we can do.....

Anna was very pleasant and helpful!

Great people. Got me set up with a good phone

Easy. quick and simple.will come back again !

Excellent customer service!

Anna answered all my questions today!

Was needing a new phone and jasmine really helped me out on picking out the right phone for me

Very great service as always people are the best

Every single person in there will get the job done when youre having problems.If they dont know an answer, they will find out who does know and ask.

Worst experiences ever. Your information is not secure. Dont trust any of them.

Anna was very helpful!

Everyone that I’ve encountered has always been helpful, friendly, and knowledgeable!

Everything started out great but 2.5 hours later everything crashed with computers have to go back tomorrow to run credit card again not a great experience

Service was horrible. The agent had no idea what he was doing. I went in to activate cellular data on an iPad and he told me it was month to month with no activation charges and my next monthly bill ended up being an extra $150... he also put me in a 2 year contract without telling me.

There was a squarely kid on my 13th day of purchase. HE S SO LAZY THAT INSTEAD of at least researching the question on all of idk iPhone each he just puts me on hold at 7:45p.m. they close at 8pm. so Im on hold in Wal-Mart coming out at 7:55 he hangs up not a peep. (he has no clue how or qhatg the question means ). I get there right at 7:57pm. HES TRAINING SOME OTHERR DUDE THAT HAS KNOW CLUE RIGHT NOW WHAT TO DO, IM STANDIND OUTSIDE AS IF THE OTHER DUDE WAS DOING ANYTHING. YES FOR JESS cause HIS hide very minute of the 5min Jessdiscided to give me It was claimed a reasonable request that he had to check on for his job trainerBTW JESS, CONGRATULATIONS ON BECOMING A DADDY, YOUVE DONE IT & NOW SO WILL HE/SHE EVERY P.S. You be a great dad and teach him things when he gets older like about taxes and responsibilities.

Hate having to pay the devil to have a premium phone plan