Mr. Michael Sullivan was very hands on, he answered all of my many questions, he was most helpful. I was more than pleased with my service experience at Blackburn.

Michael Sullivan was a great help!! I felt like a queen.

It was a great experience. Willy and David couldnt have been more friendly and helpful while helping me choose and purchase the right vehicle.

Same day service. Please remind service workers to reset lights as owner had them. Service Supervisor was polite. No problems with work done. Was not expecting free wash and vac of car. Will return for future service.

Had another wonderful experience at Blackburn. I always feel like a VIP there. The sales rep, Charles Canda, is such a pleasure to deal with and so helpful in meeting my needs. Jeb Blackburn is so nice and friendly; I love doing business with him and the entire Blackburn team.

It was an enjoyable experience for me. It was explained to me how long the service would take and it was completed in less than the time.

Sunday afternoon I was riding in Jackson, MS and hit a pot hole that made me and my wife hit the Harlem shake. I called my insurance company and someone came and put the spare on the car. I scheduled an appointment at Gray Daniels Nissan off I55 in Jackson, MS. The service was horrible. I waited a hour for them to tell me that they could not help and told me to go to Vicksburg for further assistance. I arrived to Vicksburg to discover that they do have the rim for my car but they are already purchased by another customer and they pick up today. Im devastated at this point. Knowing that my wife sister has chemo in the morning and she has to be there in New Orleans and I have to be back in Houston for work. These guys really came up with solutions to help me get back on the road. I can not express enough how grateful I am for Glen, Henry, and Palmer. They did EVERYTHING you could ask for when it came to getting me back on the road SAFELY.

As always, the staff are friendly and helpful; our salesman, Timothy Lawrence, was EXCELLENT! Blackburn Motors is, in my humble opinion, the best place to buy and service your vehicle!Jim Miller

Bought a new truck.

Wife took her car to get oil change and tire rotation. When car was dropped of it had one tire that was low on pressure. When she picked it up the tire was still in same location. Meaning tires were not rotated. Service manager was notified of the problem and how it was obvious the tires had not been rotated. Even with the facts he defended the employee who claimed they rotated tires. Saying how he had watched said employee rotate many of tires on other vehicles. If you need service done on your vehicle I would recommend another dealership. No telling how many others have paid for services that were never performed.

Had NO intentions of car shopping. So my daughter and I ended up at Blackburn. A salesman greeted us, how could he help us. We stated that we saw a vehicle on the web. Charles Canda said let him check on it. Turns out the vehicle was still available. We test drove it. I was very pleased with Charles’ knowledge of it. We also test drove a second vehicle, but I knew he had sold me on the 2020 Nissan Rogue, plus my daughter was very pleased. Charles really took care of business for us. We really need more salesmen like him. It was truly a joy to have done business with him. The rest is history. Thanks Blackburn.

I was extremely pleased with how everything worked out in getting my trade in and new Frontier truck. The salesman Timothy Lawrence was easy to work with, as was the Manager who looked for the truck they did not have in stock. Even the finance person was easy to work with. Best experience of buying a vehicle ever. - Michael

It was a great experience my salesperson was consistent and never gave up with helping me

Brought my Armada in for an oil change and tire rotation. routine maintenance. Service was fast and friendly.

Blackburn are very good at changing my oil, rotating the tires, and telling me future service that needs to be done later but not all at once. I like the good service I get from them.

Graduation car for my sister. Employees were a delight and major help.

Very disappointed with the work that was done. The staff and crew members were very friendly but it negates the fact that I am out of 372 dollars for work that was not completed!

They were very professional also great service and great atmosphere and I really appreciated their concerns for my car I will definitely be coming back

I love working with Mr. David Gillis. He was very professional and trustworthy.

Timothy Lawrence was professional, knowledgeable, and helpful. Should the need arise, I would purchase another vehicle from him.

Our salesman, Michael Sullivan, was very helpful. He did a better job explaining the features of the vehicle than any salesman Ive ever dealt with, and at age 57 Ive bought a lot of cars. I wouldnt hesitate to recommend Michael to anyone I know whos looking to buy.

I would not recommend this place if you have to do business with the Service Manager, Henry. I called Blackburn a few days before I was planning on coming in to get my car serviced because I knew I needed a belt replaced and I wanted to make sure that the part was in stock before I arrived so my car would not be in the shop for several days. I asked to make an appointment but was told it was not necessary. I talked to Henry the Service Parts Manager and he informed me that the belt for my Nissan was in stock and it would be no problem to come the first of next week and they would get everything taken care of. I brought my car to the shop in the morning and in the afternoon I got a call saying the did not have a belt for my car and the part would need to be ordered. I asked what happened to the belt and Palmer (i think that was his name) said he had no idea so I asked for the manager to see if maybe he knew. The manager (Henry) told me he had no idea where the part was because he worked in service and not inventory or parts. I told the manager I called and talked to someone who said the belt was in stock and the manager asked who I talked to...it was him...Henry in the Service Department. He had absolutely no recollection of talking to me and confirming the part was in stock. He told me I dont know what happened to the part but the best we can do is order another one to come in tomorrow. I told him the whole reason I called ahead was so that my car would not have to sit in the shop and asked if he could tell me what happened to the belt that was previously in stock. He said he has to go to a managers meeting and he would ask the parts manager. The parts manager forgot he put the belt aside for my car. I also asked for a quote on my car for work documentation where the guard rail had come down on the drivers side and scratched the paint as well as leaving paint scuffs. I was not given a quote. I was told that they just buffed it out, however I was not asked before hand if that was okay. There are still scratches in my car, deeper than just paint, from the guard rail and I cannot get another quote because the damage is only partially taken off and the work was not even completely finished. I would definitely not recommend this place to get your car repaired as they do not keep an inventory of what they have and the communication between departments is non-existent according to Henry.

Immaculate customer service from start to finish. Extremely friendly staff

I love bringing my car in cause I always get great service

I was greeted with a smile and great customer service. I definitely will be back.

I didnt expect my vehicle until the next day..... got it back same day! No hassles friendly people.

Purchased a new car. Barkley was very straight forward and honest from the beginning. We didnt waste anytime going back and forth with pricing. I really appreciated that most of all.

The salesman was very helpful.Showed me around the dealership and helped me in my decision on the vehicle I purchased.

My salesman, Michael Sullivan was outstanding. It was the easiest car buy I’ve ever made. He was kind and personable and truly cared about me. The offer I received for my trade was top dollar, and the deal for my new car couldn’t have been better. I absolutely love my new Altima.

Mr. Sullivan was terrific. I told him what I was looking for and he showed me the perfect vehicle. He was very knowledgeable of the vehicle, he showed me how to work every and set up my features. I was very pleased with my shopping experience and my vehicle.

Oil and filters change, tire rotation.

They have come a long ways since my last experience with Blackburn. The wait times has improved significantly. The staff is knowledgeable and eagerly to help with issues regarding your vehicle. However I wish they wouldnt charge consumers a diagnostic fee if you dont allow them to repair your vehicle purchased from the Blackburn dealership.

Always expert care and concern to the needs of the customer. Work done in a timely manner and I was kept up to date on the work and cost as it progressed.

I appreciated the fact that the service man respected me as a woman, and did not try to pressure me into paying for services that could be performed at a later date. He advised me and allowed me to make any decision about my service.

They were great

This was the best car buying experience I have ever hadThe Sales people did what they said they would and were very knowledgeable of the car I purchased and were able to demo me everything about the car. They went above and beyond my expectations.

Best car buying experience I have ever had.

Our salesman, Charles Canda was so helpful and made the car buying experience pleasant. He was up front and honest. He did not pester us. He just gave us the information, told us how to reach him with questions and gave us time to think. That was very appreciated.

Took my truck in and handed my keys off to Daniel Awesome awesome customer service. He listened to my concerns about my truck. Did the diagnostics and then called me and discussed the service plan that I needed. EXTREMELY thorough and explains everything . I will be bringing my truck back to Daniel. He is honest and very helpful.

While I am totally in love with most of the products that Blackburn Nissan offers, my recent experience with the body shop has left me very disappointed. To this day, there are still unresolved issues with the work performed by the Blackburn Nissan body shop. The shop had my vehicle for 30 days and still did not finish the job.

Had oil changed the wait was extremely long over an hour and half for a simple oil change. There seemed to be no one else waiting so I was very disappointed.

Excellent service as always!

The service was great, they took real good care of me. They truly helped me save my money, and helped me out of a bind.

Did a good job!

Michael is great he goes above and beyond for his customers. We only go to a Michael for our car needs.

Our expectations are for thorough and exemplary service which were met. Guess I could have checked exceeded my expectations except we expect the best and get it. Thanks.

Michael Sullivan and the Blackburn team are amazing. Thank you. 😁

The customer service was great!!!

The overall service on my vehicle met my expectations. However, I do believe it would be better practices to inform customers of the cost of the additional services and labor prior to providing those services. I came in for an oil change and an in-cabin filter for my Nissan Rogue. The service provider suggested I have my breaks flushed. I was alarmed at the cost of the labor when I returned to pick up my vehicle. In the future, please inform customers of the cost of services when additional services are suggested.

My experience was great I always go here to get my oil changed and the service is always friendly and great

Always the best customer service.

I bought a 2016 Maxima. I was in a hurry and didnt check the car. The sales agent had the car waiting for me. The finance manager was great. He didnt try to sell me products that I didnt want. I realized the next day when I looked at it the treads on the tires are low. It still had all of the original tires. I drove it to Nashville and the temperature dropped. I turned the heat on for the first time to find out the drivers side of front the unit only blew cool air. I called and reported the problem to be told by a service manager that if it is not covered by the warranty that I will be charged for the repair even though I just bought the car and turned it on for the first time. I appreciate the finance manager, but I only got rhetoric in regards to taking care of the customer after the sale.

Staff went above and beyond to meet my needs.

Prior vehicle had problems they took it back and put me in another one that I felt safer in. Very good owner and team. Will be back.

I am extremely impressed with their customer service. I had a recall on my murano and they gave me a rental car until the part comes in. It could have caught fire, so I am very grateful.

Nissan has awesome service and vehicles. The driving comfort in a Nissan is to die for. I enjoy owning my Nissan.

Oil changed was great

Always pleasant people and service. Thank you

Manager was very informative and communicated about what was done.

Very friendly and my car was fixed quicker than I expected.

This was one of the best car buying experiences of my life. All from the salesman (Mr. Jim) to the young man cleaning my new car for me.

Helpful, full service

I always get exceptional service. I feel like Im VIP!

Tim Russell went out of his way to make sure my purchase went great.

Blackburn took care of my Automotive needs,staff was very friendly and timely.

Blackburn Nissan was very helpful Michael Sullivan is beyond what words can say we were very satisfied with him.

Excellent experience even though its my fourth car

Bought my last two cars from here after searching all over MS for the best deal. They had it. Great owners who love Vicksburg

I can always depend on Blackburn Motors to provide courteous service and get the job done right for a fair price. The service writers, Henry and Palmer, really know their stuff, and care about the customers.

Went in for an Express Oil Change and they were very quick and affordable.

Good service but to high price got some good deals on Jeeps only

Excellent

They are very helpful and try to do whatever they can for you.

They was very nice and on top of everything.

Friendly, helpful, courtious employees!

Theyre always helpful and provide excellent car repair.

Worst service dept ever. How do I have a service contract and tell them what I needed looked at and they check something completely different and try to charge me for it. I will be filling a complaint with the BBB, consumer affairs and my v.a lawyer.

Henry fixed me up as always! Great service!

I thought ALL fluid levels were checked during an oil change... I’ve had to add coolant as well as washer fluid to my vehicle after the majority of changes here..

Great reliable service.

Over all good

Michael Sullivan was,awesome and very professional!!!! Thank you Michael!!!!He deserves a raise, he was able to sell to me,and that,not easy!!!!!!

Great dealership!! Fantastic people!!

Everyone told me I had to drive to Nissiuan in Jackson when I brought car here, which was disappointing, but .l call and you guys work me in next day

Great

Quick friendly service

Always a joy to visit Blackburn motors.

Everyone was extremely friendly and nice!

Everything was excellent....

The employees were friendly.

Awesome service

Great services

Very nice

Bought new truck

Good prices

Perfect

Great

Very Professional

Nothing

Thanks