The doctor here is amazing, great guy. And that one girl that works upfront is good as well. The reason for the four stars is because they messed up my glasses but they fixed the issue.

Manager, Quiana Donnelly is the backbone of this operation. She not only has great technical ability, she also possesses superior people skills.Linda and Bruce Portnoy

Horrible experience and rude staff. They will never have my business again.

Ive always gotten good service at this place from everyone here. Some people have complained about the prices. I dont buy eyeglasses here often so I cant comment on those prices. However, I wont complain about the price of contacts as I usually find best prices online and purchase there.

The manager Quiana is very helpful and knowledgeable.

I have used For Eyes both in Arlington Heights and now Vernon Hills for decades. I am always happy with my glasses both for function and looks so I encouraged with my boyfriend to get an exam and updated glasses there. The doctor was very thorough and found a potentially serious problem, which needed to be referred to an ophthalmologist. His current glasses were from before we started dating and purchased at another known chain. They were heavy, extremely expensive and made him look older. They were also the lenses that change to sunglasses but I feel do not provide enough protection from harmful rays. The person helping us worked with his insurance and several of our choices for frames to his maximum advantage. My boyfriend was able to get his desired quality light weight and flattering separate glasses with readers and sunglasses with readers for only $7 compared to being led to a single pair of glasses for about $500 at the other chain.

Very thorough exam. Friendly staff and excellent care.

The people are nice. The prices are not. The corporate policies on prescription sharing etc. are old school: lock other providers out as much as the law will permit. Classic bait and switch sales tactics. The commercial eyewear biz in the US is an Oligarchy controlled by 1 huge company, and two slightly smaller ones. The optometrists here have always been kind and thorough. The staff is professional and polite. They jacked up their prices for an eye exam recently. I liked the convenience, but that was the last straw for me.

Very happy with Dr. Oneil. He takes his time and goes over everything with you.

Summary - The service is atrocious, and the people are straight up deceiving and graceless. The following paragraphs are about to two terrible and last appointments. I will NEVER visit here again. You should feel ashamed about your staff.1st visit *that was bad* - I was in for an appointment to get reading glasses. The women at the front desk, was unprofessional greeting us. Quite childish I may add. The appointment afterwards ran smoothly. BUT, I was only suppose to wait about two weeks for my glasses to arrive. I waited much longer than that. Then, I decided to call, to check if my glasses were in. They said they had called me several days before and, had left a voicemail. I checked my voicemail and nothing from them was there. I let it go because there couldve been an error making the phone call *such as having the wrong number*.2nd visit (right after the first bad experience) *that was bad* - I was in for an appointment to re-do my reading glasses. The eye doctor had given me too strong of a prescription. The greeting once again from the same women was unprofessional and childish. The doctor was unpleased seeing us back, and was very sure that he had no mistake giving us the prescription. Quite hard headed I may add. Afterwards, I checked my account to see if the correct phone number was placed. It was my correct number. It then confused me of why I had not gotten the voicemail. I let it go, and waited to see if I get a call or at least a voicemail this time. I was suppose to wait 11 days. I waited longer than that. Then I called in, and they said they had called me days before when they had arrived. I once again checked my voicemail, and call history, and their no where to be seen. These people are phony storytellers. There is no explanation for not being able to call me, since i made sure my correct phone number was placed.3rd visit (right after the 2nd one to pick up my glasses) - I came in and was greeted by an african american lady. Her face exprrssion was ectremly exasperated. She was glaring me down. She gave me my glasses, and I was trying them on. She squinted her eyes at me. Then she said okay? and I said yes theyre fine. She then ripped the paper with my name on into tiny bits. Disgusting, and unprofessional.

Front desk fit my girlfriend in for an exam without an appointment and Dr. O’Neil was very nice and knowledgeable. Thanks!

The staff is professional, friendly and patient with the clients. Connie - the manager was very helpful.

Rude staff. Everytime I order they mess up my insurance coverage.

Helpful staff, great deals on frames