Worst service I’ve been to. The service tech John argues about everything, with the little knowledge that he has. Drove to my appointment to just hear that it would take 4-5 hours to adjust my rear seat. He kept arguing about its mechanism, realized he was wrong and didn’t admit it. Left with nothing, never coming here again.

I had my 2019 Prius, that I recently purchased elsewhere, in for a small repair under warranty. Aaron, my service advisor, was very professional and offered complimentary warranty service I was unaware I was allowed. Though I was reluctant to utilize the shuttle service due to COVID, shuttle driver Michael was very friendly and a pleasure to ride with. When requesting my return shuttle to the dealer, Michael was later than expected but he explained the reason being, he had anther passenger and felt I would not be comfortable with more passengers in the shuttle....he was right! Excellent service, great experience with the staff AND, issue fixed with a complimentary oil change and tire rotation I was not expecting!

Fast and efficient!

Friendly service