Such good service definetly recommend! My laptop took a big fall and the touchscreen shattered and he took it in the morning (I kinda thought it was kaput) and it was back by that afternoon! Hes very good at explaining whats going on to someone who has no idea whats happening. The price was super reasonable and he threw in a free tune up so TL;DR very good service.
I cant recommend this place enough. Ive brought 2 different laptops in and each time they were able to get me completely fixed up. Theyre so fast and have really reasonable prices. I always leave feeling completely taken care of.
I had troubles with my laptop earlier in the year and I finally got up and took it on for service.Despite being booked with several other ongoing jobs and having every right to wait until later in the weekend to look at it, the staff immediately went to work on diagnosing the problem and within an hour, my laptop was running without any issues.Service was attentive and pricing was fair. I would recommend anyone to use this shop when you are stumped.
Outstanding service! I have some experience with computers but sometimes I get a problem that requires a true expert. Brought in my broken PC and they swapped parts around to find the issue while I was in the shop with them. Took about 30 minutes, let me know which parts werent working, and since I wanted to do the rest of the part replacement myself they gave it back. Free of charge for the check up, they were fast, good and nice. They definitely have my business on any future computer issues.
Darren at I5 is a true G. Absolutely splendid buying experience. Knows what hes talking about and will get you a good deal for your best use case. Also has an excellent selection of serious graphics cards on hand for mining or gaming. Hit him up, hell take care of you.
I-5 Computers is the only place I will go for computer repairs now! I called to get an estimate on a battery replacement - they were great on the phone, gave a very affordable estimate and great turn around time. When we brought the laptop in to be looked at and Darren saw how swollen the battery was, he stopped everything and fixed it right then and there! He was super professional, quick, kind, and awesome to work with. One of the best tech experiences Ive ever had! Thanks Darren and I-5 Computers!
Really friendly guys here, and they know their stuff. This is the only place I trust to not price gouge for their work. Paying someone to work on your computer can be like going to a mechanic, where you never know if they are gonna come back with a surprise $900 bill. Here you can be sure to get a fair price every time. They helped me with a fan for my computer and even helped me modify to fit my case for under $10.
I just cant think of the words to say how amazing my experience just was with this company. I have been struggling with not being able to print for a month. Not able to find a phone number even for HP support. Apple care could not help. I called i-5 computers and the gentleman that answered the phone, spent a half hour on the phone with me, when he was in the middle of helping someone else, fixed the problem and would not let me pay him! I cant think of another time I experienced this level of good service!!!
Found Darren after seeing couple not so good Google reviews of a major chains’s tech team that I intended to use. After their bad experience they highly recommended I-5 Computers. Have to say they were right. Took laptop in for system error and Darren diagnosed issue while I was there. Recommend fix and cost was very reasonable.
I-5 Computer Is The Best, Helpful, Fantastic Work! ☺️☺️There Honest And They do Everything to Get Your Computer Running Great!!! Great Customer Service☺️☺️ Thank You For fixing My Computer ☺️I will be Telling Friends& Family about You! You Want Honest Service Go To i-5 Computers
Recently my friend asked me to look at a PC her mother had left behind after passing. My friend was having login issues. I told her Id look into it but got way in over my head. I called i-5 Computers not expecting to be seen same day, as it was getting close to closing. They told me to stop by if I had the time and had me in and out within 30 minutes. They were extreamly professional and understanding. Im not very good in social situations but felt very comfortable in their shop.I had visited them a few years back when I was shopping for a new graphics card. They had been great then as well. Fair pricing and honest with what to expect from different models. It was that experience that got me to return today and I have to say, a company that can stay this consistent with their customer service is beyond impressive.If you are looking for a computer repair shop with integrity I highly recommend i-5 Computers Inc.
Professional, friendly shop with knowledgeable techs. Repaired my Dell after I tried. lol. I am happy with the work they did and the cost. I will definitely reccomend them.
The owner of this business is a very nice guy,he fixed my computers.
I was very impressed with the services I received, which were affordable and timely. I will happily send customers their way.
Great place lots of farts recommend anybody that needs bits and pieces to go see him
Awesome, compassionate and repaired our company computer immediately. Great experience
Great for the geeks in need of a part in a pinch. Staff is great to talk with, the owner has been in the business since nearly the beginning of personal computing and has great atories
Its rare to come across a computer repair place that has competitive pricing and isnt condescending.The guys at i-5 were knowledgeable, helpful, patient, and friendly.For sure will be back
I was nervous to go here because I felt like I could probably fix my computer myself for much cheaper. The truth is, these guys know what theyre doing. Darren is a hardworking master in his craft and is an absolute pleasure to his customers. Great prices, a surplus of talent, and rapid repairs. These guys rock!
I purchased a video card on OfferUp, the guy selling it is the owner of the shop. I thought it was strange that he was selling the card on OfferUp, since he had a shop & strange that he didnt want to meet at the shop. But I brought a 1080ti @ $700, took it home, turned it on & it fires up. I shut it down & turned it on the next day, it works, I got to update the driver & it crashes, with black screen. I try to get ahold of him on the app, he wont answer. He ignored me for 10 days, then finally answers & tells me to bring it by his shop. The he said he cant get it to show a picture, I told he that this was the problem. He offered me to fix it. I was like, how is that fair, so he offers to fix it for me, for free, 3-5weeks & gave me a receipt Its now been 8-9weeks, while I called every week or so, far an update. Was told it was done on the 5th week, but no pickup date available, kept calling. Today he answered, said he lost my number, lost his copy of the receipt. Even thought he has my contact info from OfferUp, text, calls & receipt. But no contact, now the card is defective, he is accusing me of tampering with it, & refuses any compensation for the fraudulent product. I still have my copy of receipt. He was quick to point blame at me & even quicker to deny responsibility for it. He gets $700 for a brick he sold me. If you look through the bad reviews of the company, the owner replies with Grammer & responses of a high school drama queen. Very childish for a grown man. This is the worst experience, the only thing the can fix is basic repairs, as they had me wait for hours to be seen, & I watch the repair service they offer. I wish I could give 0 stars. !!!DO NOT COME TO THE RIP OFF ARTIST/SCALPER!!!Im sure he will reply with blaming me. Like he does with every bad review. Its funny how a repair shop can conduct business outside of his shop, then deny responsibility for it. & During the pandemic. May god have mercy on your soul.Update: You were the one talking about crypto mining. I told you that I was buying it for my gaming concole, VR side load. It worked for a day. You sold me a bad card & now taking no responsibility for it. I did no tampering, you sold it to me like that. & From the 2 day you avoided me. I sent multiple messages through OfferUp, you claim you didnt see them, but the app tells me when the other party has read them. Then you lost my contact info, even though you had it on the receipt you gave me, had text from me & calls from me every week. Youve been avoiding me since you sold the card, showing me that you knew there was a problem. Show the video of the fur mark if you tested it. You dont have one. You are a scammer. Blaming your customers for your faulty products. You are a theif for selling a $700 product that works for a day.
Very good. Id give them 12 stars
Weve been clients of I-5 Computers for years for a reason: they are responsive, skilled, affordable, and convenient. There hasnt been a computer problem I brought them that they havent been able to solve. For example, when my older desktop suddenly stopped loading certain websites yesterday and my attempts to correct the issue failed, I brought it in and they worked on it on-the-spot while I waited. When they needed more time, I left it overnight with the confidence that I would likely be able to retrieve it the next day. I am so grateful for their easy-to-access expertise and very reasonable prices.
Man! Swift fast prestigious service! New to the point building process but they hooked me up and got me dialed in! Very satisfied!
Really professional! They were able to fix a minor issue with my laptop for no charge. Will definitely come again!
Took my laptop in for cleaning and running slow. My hard drive was burnt almost literally. But for under $300 I got a new hard drive and transfer, software upgrade, cleaning, 4gb upgraded to 8gb, AND a new battery. As a quasi-tech myself I realize this was a REALLY good deal, thanks guys! Also new hard drive has lifetime warranty, and took less than 48hrs.
Great service, super knowledgeable employees
I was in an utter bind the other day, and REALLY anxious about it. I called up and Darren had me come down, he fixed my problem in like 10 mins, and chatted with me another 10, just to put me at ease. Highly recommended!
These guys are great! I cracked my MacBook Pro on a Saturday night in the midst of my essay filled week. Thankfully they had a screen for my specific laptop and they were able to fix it the same day, let alone on a Sunday! Reasonable prices considering the work they do, would definitely recommend!
I’m so grateful for I-5 computers. I would recommend them to anyone!! I thought I had a virus on my laptop. My first thought was to go have Geek Squad look at it, but instantly regretted that decision after them trying to charge me $150 to even look at it, AND they wanted to keep my laptop for a week. I-5 computers was recommended to me, so I went in they fixed my laptop within 10 minutes with no charge at all!! Nothing but good things to say about this business. 10/10
I couldnt be happier as a customer. Thank you Darren for your excellence and going beyond expectation. Especially in a trying time in the tech industry.
Went above and beyond to get the job done when my gaming rig went down he had everything I needed in stock and was fixed same day. Will be coming back here 100% the next time I have an issue Thanks again!!!
Incredibly nice and informed individuals that work here. They tested a graphics card for me free of charge and were easy to talk to about my pc problems. Would highly recommend if youre having any computer troubles.
My daughter took her computer here. They took it apart and returned it in pieces. Only charged her $50 but a simple issue has resulted in having to buy an entirely new computer.So, if you want to pay for your computer to be returned in a box full of pieces..... Thats what we got.EDIT: We actually were charged $50. My daughter and I stood there for a while, after you loaded it into my car and said you didnt want to mess with it. We went back in to ask what we would do, and though you saw us standing there, you wouldnt come out.It just had an issue with the power supply, but worked before she brought it in.
Had a great experience. Pretty knowledgeable guys. Went to have my bios updated for the new amd chips, went smoothly and was quick, got a tip to fix a messup I made on installation for another component too which was nice. Recommended local real computer service.
My laptop was broken and the owner helped me, he was very up front with options of what he could do so I could save money. He was very patient and didnt talk down to because I dont speak tech and he didnt use that to take advantage of me. I see why they have been open for almost two years.
Great people. Super knowledgeable. Im grateful they were open on Christmas Eve.
Would highly recommend going here. I had windows error 0x000000e and they were able to fix same day. They also helped update my gpu drivers. Good pricing and I was able to get an estimate over the phone.
Knowledgeable, fair pricing and nice staff. Had a corrupt hard drive replacement dine in the same day I dropped it off. Wow. They are my computer repair shop for life!
Amazing, they have everything from 2080tis to 3090s and 6800xts. they fixed my problem asap! me and my dad went there and its fabulousEDIT: I still think this place is amazing and they do seem like they know what theyre doing. BUT, they charged an extra ~$400 for a 6800xt which I can understand but it was a little bit above what I was expecting them to profit from. GPUs are in extremely high demand right now plus theres only small businesses left with any graphic cards and theres basically no other option ; so its either give away your college tuition to a these guys or give away your retirement fund to a low life scalper./shrug
Walked in with a hardware service job. they had me out the door in 15 minutes, discount deal, great service, awesome job-- computer working like new again.this is a self-sufficient hardware/electronic repair shop in a gold-standard fashion
The service here blows all other local computer repair businesses out of the water. The owner is extremely knowledgeable and helpful. I feel like I gained an MVP member for my team instead of wondering if I became a consumer victim. I was considering installing all the parts myself so I knew the part prices already - he gave me a deal on those (hard drive and battery). His assistants are pleasant but gave me some off information. If I could suggest anything, it’s to train them. Doing so would also allow the high quality service to be shared with more clients at the same time (hard to keep that level of quality when you’re busy). Bottom line, I would recommend this place to friends and family in a heartbeat !!
Professional, courteous. Listened and was able to turn my jibberish computer speak into something usable to help me. Amazing. Great sense of humor.
Helpful guy and friendly enough but itd be cool if hed keep his mask on and wear it properly over his nose and mouth in the first place
One of the best, if not THE best computer shop I have ever had the luxury of being to. Pricing is beyond fair and the guys that work here are top notch. You can feel comfortable that you are well within good hands and the work is quality. Highly, highly, highly, recommend them!!
These guys are the best! Whether you need your computer fixed, upgraded, or additional software or security they have it all. Even laptops for sale!
Diagnosed and fixed the problem in under 2 hours. Would come here again, but hopefully I wont need to!
We have been there twice and highly recommend. Very knowledgeable, professional and affordable.
Darren and the gang rescued me from a spazzing out MacBook Pro. Within an afternoon they diagnosed and solved the problem. Amazing service. They explained everything well and provided insight into the characteristics and needs of my aging device. I highly recommend them to everyone in need of computer fixes.Note that they also sell refurbished laptops. Someday, when my good ol’macbook decides to bite the dust, I’ll definitely be back to shop their selection.
Definitely would not use Darren. He tried swapping out parts because he broke mine, and got confrontational when caught. Once police were threatened to be involved, he agreed to pay for replacement. Watch out...
Im fairly computer savvy and can put together computers myself so if I ever get in a pinch (like I did), I will always be going to I-5 Computers. I feel they went the extra mile in helping fix my computer.The team were great to deal with, very friendly/personable, threw in extra info about the type of computer I was building and things to look out for, seemed to have extended/flexible hours (I had forgotten a part and needed to drop it off), and the companys price structure is great.Do not consider going anywhere else.
My husband searched around for a PC shop that we would feel comfortable with and do good work. This business fits the bill. They upgraded my Dell laptop to windows 10 and now my husbands PC is in the shop for similar work. We went used to go Battleground computers but they have closed down and happy to have discovered these guys.
Excellent computer tech
The way he talked about my knowledge of computers wasnt appropriate.
Needed new motherboard and cpu darren installed it looks beautiful and works great!!
Good service, good price.
Got my computer running after I was having trouble putting it together
I was told by a computer repair shop in Vancouver that my HP computer needed a new hard drive. Though I was ready to buy a new computer tower, Ii decided to get a second opinion. Based on the reviews, I took it to I-5 Computers Inc. Their business card says it all When you need the job done right the first time!. And it is so true. Darren Moline checked the hard drive and said the hard drive is OK. He then corrected the problem charging me $48.78 for the diagnostics.The computer is up and running great. All done in the same day.
They are great people. Good pricing. Fast work. Very knowledgable too. I am highly recommending them. I will not go to anyone else.
Correction: Paid $48 (after tax not $58) for a diagnosis, they told me it was my motherboard. Cool no problem bought a new motherboard but that didnt fix the problem so I took a shot in the dark and bought a new CPU and bam problem fixed. So I paid $48 to be told something that wasnt true. Thats my experience. they seem like nice people but I wouldnt trust them to diagnose your PC.
Great service. No oversell. Gave me good advice while building my own.
My regular computer repair person was not available, So, I 5 gentleman said he would do me a favor because I had done a favor for another. So the event was not very expensive, but the aftermath was.I had to have my regular computer company come in and get my computer back to the place it was and then complete the task I 5 was supposed to do. I was not a happy camper, but since my regular repair person stepped up, I am ok.
Great experience, will definitely give them my future business!
Small shop. Top notch operation. I like to support our local small businesses. Thank you Darren! Prompt service. Fixed my laptop the same day!
These guys are great! Dropped my computer off after 5pm and got a call 2 hours later about what was wrong! Naturally, they cant be this fast all the time, it isnt possible, but I appreciate their professional approach. I wouldnt hesitate to give them my wholehearted recommendation.
These guys are the real deal! Very honest and nice! My sons computer went out and they were able to help figure out the problem and helped us with a solution. They went above and beyond. Very glad I came here. I will always go through them for any computer needs in the future! They definitely earned my business! Highly recommended! I will also refer all my friends and family to them. Thanks you guys for the help today. Much appreciated! Will be back for a new gaming computer through you guys soon.
The folks did my computers a big favor. I need to get off these old devices and port all my data to future generation tech. Im going back to I-5 for this work
Absolutely epic experience here.Stupidly dropped my computer, cracked the screen, total disaster -- oh no what to do? Etc. I see a few good reviews for this place, get a general quote, call around for some competitors prices, find out how long itll take, the whole thing. There was one place that quoted a cheaper price but they said it would take three days, whereas going here the technician took a screen out of another computer and did it right there within a few hours. Total hero.Then getting to talking to the staff they ended up giving me a few recommendations for free ad-blockers and fun websites for watching new television. Absolutely unnecessary but really kind.Affordable. Fast. Local. Kind. Went above and beyond. Couldnt recommend these guys any more highly.Thanks for your help!
Took my laptop in for hard drive replacement and data recovery. They were fast and fixed the computer for less than they said it would be. They have my business going forward.
They are super friendly and helpful. I went in there with no idea what I was doing and they took care of me.
Great place to fix your electronics! I had some work done on my MacBook and they did a great job! Apple didn’t want to work on it due to it being an older model but I-5 tackled the job and didn’t break my bank! Check them out!
Great service!!! They were amazing and fast, they helped fix my computer and were so kind!
Came here about a month ago for a new motherboard. Retail stores didn’t have any in stock so this shop was the last resort for me. Paid for an open box motherboard however they doubled the price on it. Looked up the retail value and it was significantly lower than what I paid for. The motherboard I bought from them ended up dying recently after buying from them.Be very cautious of the prices and used/open products as you can very well be scammed.Situation still not resolved.
They were amazing when I went there to help with my computer.
Highly recommended for their more-than-fair pricing, fast service, and high quality of work. The people there are a pleasure to work with, knowledgeable, and honest.
Darren and his team do amazing work and provide excellent customer service along with superior knowledge of everything computers!!! I have been going to this same computer place for 5 years, whether it be to purchase a new or refurbished computer at an affordable price, but also to meet all of my restoration needs! They were able to completely fix my water damaged HP, and order the parts I needed within a reasonable time. Moreover, whenever I had a question this team always took extra time to explain everything to me so I understood the process.5 out of 5 rating every time!!! You rock I5!
Excellent service dropped everything and resolved an issue. Extremely helpful, provided excellent, honest advice and seems like a genuinely nice. Highly recommend
They are awesome. Very reasonably priced and really fast. I needed some deep data recovery on my mac and they went above and beyond for me and I appreciated it so much. I highly recommend going to them for any computer work. Ill be returning for any future computer needs.
Took my computer in that had been down for over a year and they fixed it the same day. They even left the shop open 2 extra hours just to make sure I got it same day, Im highly satisfied with the service and would recommend to my friends and even my dad who was an IT Manager back in the day. Again highly satisfied!
Great, he answered all my questions and got rid of the malware I accidentally download. Very patient and helpful.
Hands down the BEST!!! I use my computer for my music studio only and one day it blew. I do know a little bit about computers so I replaced the fans and CPU. Didnt work so I took it into i5 because Ive done business with them before. I found out it was the motherboard with I was hoping it wasnt. Id say in less than 24 hrs I got my computer back and 3x faster and has a sound card now....They defiantly bent over backwards to fix my computer and the price was just awesome. Almost made me happy my computer did blow in the first place. Thats how happy I am with their service. If you dont get your computer fixed by these guys your an idiot. Seriously be smart and go here. Thank you.
Price was fair and the repair speedy. Id go again.
Hello my name is Thomas, I live in Vancouver and have brought my Lap Top and PC to I-5 for over one year now and have not gone to another store. I have found the sales and service to be excellent and timely. They have an excellent selection of computers and computer accessories. The staff has been curious and competent, their passion has always been one of helpfulness and understanding. Although there is at least one computer store closer to me, the quality of the work done at I-5 is such that I would rather drive another ten minutes to there store and get my computer fixed by some one that I trust and believe in.Thomas
I was just browsing. A friend of mine owns this business.
My computer would not boot into Windows, Got the Blue Screen of Death. They fixed it but told me it will need a new hard drive soon. So, They told me about Solid State Drive and they convinced me to get one. The best part is that they did not charge me an arm and a leg to get it done. I liked how courteous they are and really listen to my needs. I am on cloud 9. Super fast. Couldnt be happier.
I5 Computers Inc. is by far the most honest computer store I have ever come across. Best Buy sis not care to want to fix my computer, they just wanted to sell me a new one. The people at I5 computers really care and want to fix your problem. I just couldnt believe how reasonable there prices are and they got the work done in 1 day. I highly recommend going to I5 computers, if you dont then shopper beware.
Have used several independent computer repair services in this area over 20 or so years.I-5 computers by far are, I believe the most honest and fair priced of any. They will always go above and beyond to solve your problem if at all possible. I always strongly recommend them for any and all computer questions!Pleas give them a try, Im sure you will be most pleased!😁😇
Found out what the problem on my pc was immediately. Great service, would recommend.
I’m an over the road truck driver and I have an Alienware laptop which I use for business and gaming in my free time. So, when horizontal white lines appeared on my screen I was quite concerned. Two days later the entire screen goes white. My computer is a pretty big deal considering I’m always in this truck running freight back and forth across America. Well, after delivering my load in Portland I parkied my truck in the Jubitz Truck Stop and started looking for a nearby computer repair shop. I found I-5 and I can honestly say I can’t remember the last time any business ever took care of a problem for me so quickly. Turns out the screen was bad. Oh, I forgot to mention Darren drove out to me, picked up the computer, took it back to his shop, fixed it, and returned back to me here at Jubitz Truck Stop...in less than 2 hours! Also, now I have a glossy screen which looks much better than the previous screen. I don’t know what else to say except he was extremely fair with the price. If you took the time to read this long review be smart and don’t even think about using any other computer repair shop. You will be very happy you listened to me.
Literally could not be worse. I took these guys a computer and they handed me back a few pieces of plastic. Yep. Gave them a working but sputtering Fujitsu laptop and they handed me back the shell. They told me that some former employee had taken the hard drive and valuable parts because they are hard to find. No further explanations.
Stopped in to get a tablet fixed and after some research he said it would be cheaper to just buy a new one. Hard to find honesty these days! Locally owned and operated, you cant go wrong here!
Awesome friendly staff, but there was a problem where they double charged me for a video card I bought from them. The store manager insisted that they did not double charge me despite me showing I was in fact double charged on a $350 transaction. They refused to reverse it and I had to go through my bank and file a dispute on the charge. I will never return there.
Support this classy local business! I thought I needed my fan replaced in my laptop (and I needed it done fast) so I called Best Buy and they were going to ship it to Kentucky for $150 and then charge me $100/hr on top of that. So I called around, and I-5 Computers said they had the fan in stock and could replace it in less than 2 hours. Great, right? Well it gets even better, after looking at the fan they decided it only needed a cleaning and gave me their service free of charge. Computer is working great and its awesome to know there are good local businesses out there. Dont go to the big guys, support I-5 Computers--they will do you right.
The guys working here were an amazing help! I had been troubleshooting for a long time, turns out the ram wasnt in all the way. They looked at it, identified that was the problem, and my computer worked! I appreciate their help so much!
I 5 computers helped me out a lot they are very nice and kind people and they have very good prices and great customer service
I5 computer inc is a life saver. They were able to recover and transfer all of my memories on my laptop and saved my wallet as well. The staff was very friendly and approachable. I will definitely be going back for all my computer needs and definitely reccomend them!!
Amazing and fast service! Highly recommend. He updated all my Microsoft office free of charge and got me windows 10. Great customer service and was a joy to do business with them. Will never take my computer anywhere else!
I have gone here twice now and both times received excellent service. I called yesterday and spoke with Randy, he was very friendly AND informative, no sales pitch - which is huge in my book. I took my computer in shortly after, met with Darren who promptly analyzed the problem with my laptop and said hed have it fixed and ready for pick-up the following day. I no sooner got home and received a call that it was already done. These guys are honest, reasonable and professional. I have full trust in them...and Im a hard sell. Two thumbs up!!
This guy was very helpful! Definitely underrated! People should come here more often.
Fixed my problem at about half the cost I was prepared to pay. Even worked Friday night and through the weekend so my business could be up and running Monday morning. The owner, Darren, does phenomenal work. Highly recommended, will be using again for any and all computer or server related issues. Thank you!!
I went in so unhappy with the quality of service Id received at MacOnly and they listened, offered advice, and also phoned me with information. They were professional, kind, and did what they said they were going to do, I wish so much Id gone to them to begin with. Their motto is 100% guaranteed satisfaction and they treated me as though those words were a living reality in the way they do business.