Friendly staff. Hot coffee. Freshly Made!I frequent Black Rock because of loyalty program, products, and friendly service. None of other 2 major coffee house offer you anything.
I love this location. I try not to go anywhere else. The staff are amazing and are always sweet with amazing positive energy.
Placed my order, they asked if I wanted to tip and I said to add $1.00. She took it upon heself to tip more than I was providing and straight up stole money from me! Makes me wonder how many times she has done this and with how many customers??! Keep your eye on your bank account! Cant be trustedcoffee tasted burnt and overly sweet. This location has always been the worst... try Salmon Creek or The BR on Andresen by Home Depot.
I love this place❣️Wonderful service and love the coffee ❣️
Great coffee,,, but wish they carried kona or big train mix... Its GREAT AS A HOT COFFEE MIX...
Just stopped here tonight. Great coffee and amazing customer service. Thank you for making a study night a bit easier.
I love Black Rock coffee and prefer it over any other coffee shop! That being said, I found two of their autumn seasonal drinks this year (2020) to not be good at all.I know this is personal preference, but The Toffee Nut Latte and Maple Bar Chiller both taste very artificial and I couldnt finish either one. Id love to try a pumpkin based drink but I always go back to my old faithful: iced Irish CoffeeAbout this location, they are always very fast and friendly and the disappointing drinks will not keep me from trying new ones in the future 😊
This location has gone downhill in the past couple months. About 1/3rd of the drinks I buy are incorrect/made wrong. I used to love this drivethrough but I will not be returning.
Great place. Super nice staff and great tasting coffee and treats.
Coffee is always good but they are very slow here even when there’s no line.
Hot Horchata!!!I usually go standard mocha.Can you make this for a vegan?
This location always has consistently good drinks!
Vvcoffee is. Bad, unlike other B. R. Mgr 8sv foull mouth, worse than. Sailors
All black rock coffee rocks
I love the new Horchata drink!
Fantastic service, fantastic people. I stop here 2-3 times a week on my way to work. Employees are super friendly, quick, and put a positive spin on my morning. Im not even a big coffee drinker, but its become part of my regular routine.
Great coffee, delightful crew. Favorite coffee STOP in Vancouver!
They always have great coffee and excellent service. Love the way it tastes, dosent matter what state or time. Always the best.
One of my favorite coffee shops. Friendly baristas great customer service. always a good experience!
Im a regular fantastic coffee
Great customer service and delicious coffee! Also vegan milk options like soy, almond, etc
Stopped by around 4:15pm and two young girls were working. No cars were around as I pulled up and they were in the back of the shack chatting and I waited probably 30 seconds for her to open the window and got a what do you want with a blank fish stare. I asked her what holiday specials they have and she pointed at a sign outside and started talking to her friend again. I asked her to describe what options I had with the drinks and she told me small medium and large obnoxiously so I drove away. Hopefully this employee does not stay there long term or I wont be coming back.
No small talk here. Always genuine conversations with the team at this location! They take the time to not just get to know your drink but also getting to know you. Look forward every morning to swinging by.
The coffee is great, but it’s the staff that makes this place shine so bright. Big thank you to Sarah, Cynthia, Bethany, Nathan, Katy and all those I’ve forgotten to name. You’re all awesome!
Excellent fuel drinks how YOU like them
They are always so kind and patient.
Super disappointed with the service today. I asked for a half temp coffee because my mouth was burned. The lady working there just made a regular coffee and dumped ice cubes in it. So the top of the coffee was cold and bottom scalding hot. I brought it back and she didnt apologize or offer to make a fresh one correctly. She just asked if I wanted her to warm the half cold, half scalding coffee back up. I wound up leaving it with her, no credit offered or anything and went to Ditch Brothers, they made it correctly for me.
Visited here for the first time yesterday morning, and loved it! Its right next to where I get off to go to work, so the location is super convenient for me. There was only one person in front of me, and when I walked up the the window, the young lady who took my order was super sweet. Ended up getting a Caramel Blondie, and was definitely impressed by how fabulous the coffee was - especially from a coffee chain! Definitely will be returning soon.
By far the Best Customer Service and Coffee in the Couve! Keep up the Hard Work Love Hudson 🐕
I went to this black rock hoping I was getting to try some new coffee, as I was visiting from out of state. Unfortunately the management seemed very unprofessional and rude. I was not impressed. Wouldn’t be going back unless it was for the lovely ladies working there with their great attitudes and service....
I love this place everyone is very nice.The drinks are delicious and the friendly staff can make your day a better day.Very very fast service too.
The nicest service & the coffee is great -never burnt like they do at starbluuckz & smoothies are truly amazingly de-lish....
This is my favorite place for my Latte Addiction, love my BR Crew @ 139th Black Rock they are the best black rock in town! So much more than just a coffee stop!
The employees are friendly and care very much about the product they serve. The quality of my drink is consistently good. I would give 5 stars but whomever manages this stand made a poor decision to cut the staffing back at one of the busiest times of the afternoon so sometimes there are long waits.
I LOVE this location, super friendly staff who take care of their customers with a smile. Thank you all for my amazing start to each day!
Always love the service here! Super quick and friendly staff! My favorite is the Blended Irish Cream with Caramel and Whip on top (caramel drizzled in the cup too)
Bethany was very helpful and super polite and rely made my day i wish every black rock had more employees like her
Barista was sitting in windowsill talking to friend in truck when we pulled up. Didnt stop talking for another minute, then friend decided to get coffee so they talked more and more after she handed him coffee. Professionalism anyone?
Great customer service.
Im no coffee connoisseur but this place knocked me on my butt! I am wide awake and loving it! For a coffee stand, it was ridiculously good & was definitely worth my normal bucks that I spend at that other place! Sorry other place, I cheated on you with a Caramel Blondie and it is awesome! Service here was fast and friendly and definitely worth the short morning detour.
Excellent service at this location. Coffee is good. Good sugar free options.
LoveUpdate: Still coming here and I absolutely love these kids. Great coffee and great people. ❤️
The young ladies who work here are so sweet!My Mexican Mocha is always perfect 👌🏻
This is my favorite coffee place in Vancouver, and in Portland. The coffee is always amazing. Its strong, but not too strong, its sweet but not too sweet, it is just amazing. I love the amazing, cheerful, and patient baristas. The service is just as good as the coffee they make, amazing. I would go here any day. I recommend the Caramel Blondie, the Irish Coffee, and the Blackout. I still have more drinks to try but I have loved each and every one.
The service is good at all locations I have been to. The Mexican Mocha is better. I just switched to almond milk and stevia. Still the best choice on the menu.
Super fast service with smile!
Love my morning Americano here! Very kind folks! 😊
Always appreciate the friendly staff there and the quick service. I go there so often that sometimes my drink is ready before I am done paying.
Love this stand. The people are always friendly. Its a pleasure to get my coffee here. Thank you guys.
Great place good coffee employees very good.
Great coffee, dont buy a donut there though, not good.
Coming here is the highlight of my day.
I love the staff, they’re very friendly! If you need a caffeine break, Black Rock at this location is the place to go!
I go here nearly every single day and Ive never been disappointed. I always bring my dog and the staff treats him so well, he loves going there to get his whip cream cup and milk bone!
My favorite Black Rock. I wont go anywhere else!
Continuously getting my order wrong, even after lots of emphasis. I am diabetic and ask for no sugar. Its not a complex request. Its a safety concern. I wont be going back
I’ve always had great coffee from here and exceptional service. I always get a Mexican Mocha vegan and it’s amazing. I hate tipping when coffee is so expensive but these people have always earned it.
Good coffee on way to get grandson its my fast picker up when out and about to get a good hot drink
The quality is hit and miss. One time great the other time not so much. Suggest more barista training to make drink quality consistent.
New employees should be taught that it’s not fair for the customer to wait a long period of time while the employee is socializing with friends. And with a time crunch to get to work, the employee still got bothered because we honked and proceeded to apologize, but that it was an old friend they had not seen in a long time. I mean are you coming to work or to socialize? It was very disappointing because I am a customer that comes here daily and had not experienced this unprofessionalism.
My family spends about 300 dollars a month, very sad I know, at your place. We are very much regular customers. I think that is sucks that I can hardly ever drink my coffee anymore. People are not paying attention to the recipies or there is not a distinct enough process to produce good coffee all the time. I have drank Irish coffee for years I know what it tastes like. I have had anything from something that resembles a whiskey shot to warmed milk from the store near me, which neither resemble Irish coffee. I went to another coffee shop and they use measuring glasses for their syrups and milk and their coffee is very consistent. I have gone in and complained my coffee does not taste good at black rock and they tell me they dont know why because they followed the recipe they make me a new one and it is a different kind of wrong. I usually go to the one on Andreason and fourth plain they get it 95% of the time. Orchards is just doing as they wish I guess.
Favorite place to go . Right by my house, everyone there is amazing. And my drinks always taste amazing also.
No longer have redbull. When asked to sample their new energy drink I was told no I could buy it. Now I have no reason to buy a drink there.
I dont get what the rave is about. Im new to trying Black Rock and after giving it a handful of tries, I am no longer going to Black Rock. There coffee drinks are all sugar and no coffee. I get a stomach ache every time Ive tried to drink there coffee and about 7 sips in I dump it out. What a waste of money! The last few times Ive expressed to do HALF the sweetener and they still put in the full amount. If you are a new customer to Black Rock and you would like to taste your coffee instead of sugar coffee, I highly suggest you get half the sweetener.
Great coffee.
Went to the Black Rock Coffee Bar for the first time on Sunday.The coffee and service was very good. The atmosphere was somewhat cold, being that the interior was black and white.I did appreciate the barista offering me a card to come back and receive a free cup of coffee after 10 visits.I will go back to this place again, though I do wish they had a better rewards system similiar to Starbucks.
The barista was super nice and obviously we had delicious coffee:)
Dana at Millplain 👌 super nice, great customer service. Knocked it out of the park, hope shes there next time i drop by!
Always friendly staff! And free drink on your birthday!
The coffee here tastes like coffee and not a milkshake. Pretty good selection. Even if its not on the menu, someone knows how to make it
Always a warm and welcoming place to stop in the morning. And the coffee is topshelf
Love their Fuel smothies! They are the best of the best!
I love the employees and drinks here. Carmel Blondie is the best drink imo. Just dont come here when its busy, slower than molasses.
I love their coffee, but the small talk is painful lol
Love Black Rock. LoL pull up and they have your drink ready. Although I like to shake it up every now and then
Always the best here ! Always so welcoming and of course amazing coffee !!!
They were super slow! Waited 10 mins. There was only 1 car ahead of me and they only got 1 drink. Then they accuse me of ordering the wrong drink like okay? I know I what I ordered...
Love BR! However, wont be returning to this one. Somehow, they charge more for the same drinks, take minutes longer than others and give freebies like hair in the drink.
Best crew in town
Staff is always nice, coffee is good and the prices arent bad.
I love the coffee here. Its not to strong and not bitter like other chain coffee bars. The people are always friendly and I never feel rushed! Love love love it!
Best coffee in Vancouver Wa. I love the Caramel Blondie! This is my favorite Caramel coffee drink around! I have tried so many Caramel drinks at
Nicole is Amazing! She is the best the service was so great I will be back!
This place is wonderful! Great service great coffee great tea, good things for your kiddos, and if ever in a hurry no problem there is never a long wait.
I go here almost everyday and they never disappoint
Always greeted by great people and theyre all super friendly!
Great coffees and quick service
A cup of iced coffee little strong
When I order a Carmel macchiato they always make me a Carmel blonde. If I wanted a Carmel blonde I would ask for it. As a long time customer I am very disappointed. About to take my business to the competition
Always good drinks and good vibes 😁
Hello,I recently discovered Black Rock and love their coffee. It is refreshing to have a place, even a drive through, that is quick, reasonably priced, and tastes so yummy. I went there tonight; passing 3 or 4 Starbucks, because I was craving a Black Rock.I went to my usually location at 136th and Mill Plain in Vancouver Wa. There was no one there as it was 7:29 pm. There was a dark haired boy(clean cut) and a dark hair - medium hair girl working together. There was also a silver pickup in front of me. I though cool. It will be a quick line. After a about 5 mins the truck never moved, no one was making coffee and I realized they were just playing around. The girl was in and out of window and hanging on to the silver truck window. The guy inside Black Rock was laughing and having a good time with no sense of urgency for someone who seriously drove out of their way to come to your store.I have never complained before, but I was so irritated. I sat for at least 8 mins until finally I just said forget it and went around the silver truck. This did not seem to phase the employees what so ever. In fact, I went into Safeway, which is directly in front of Black Rock, shopped and came out. Guess what? The silver truck still there and the girl is still having a wonderful time with her male friend in the silver truck.Super disappointed and re-thinking my switch. Yes- I may get treated like a number and pay a little more at Starbucks. But hey- at least I get served.