The clutch on my Honda gave out while I was on I-5 on a Friday evening. Fifth Gear Automotive was the only place that was able to take my car. Joseph was readily available by phone, and allowed me to drop off my car after hours. He kept me informed, his pricing was fair, and they got the job done two days earlier than anticipated. It’s been at least two months since, and I’m happy with the work. Joseph is available 24-7 and easy to reach by text. It made communication and asking questions very easy!
They serviced a 2008 Range Rover (new purchase for me) Joseph goes above and beyond with regards to customer service and providing a fare and honest repairs and maintenance. I had them replace the rear brakes and provide routine services. I will be a lifetime customer.
My BMW 328xi wouldnt start while I was out and about on a Saturday. AAA could not get it started and there was an over 3 hour wait for a tow. I called and Joseph went above and beyond to help me. They were not even open and he text me a tow company, I had my car towed to his shop. We spoke Sunday, he told me it was electrical and his mechanic would be in first thing Monday. Joseph text and called on Monday, it was the starter. He quoted me a reasonable price and I had the work done. Exceptional customer service, constant communication from Joseph even on a Sat./Sun. and my car is running perfectly. Thank you so much for everything.
Our headlights were out and some places wanted $140 just to look at them and the wait time was 4 days . We stopped by this place by chance and they had us bring it next day . They were quick and it cost me less then having it just looked at. They were very nice and professional .Thank you, we will be coming back here for future repairs .
I needed to have car repaired in a hurry Joseph was knowledgeable and reassured me he could get in done in time. Getting parts for a 2012 Jaguar isnt easy so i was skeptical. Sure enough he did the repair on time and i am so greatfull. I plan on using him and his crew of mechanics with future repairs. I highly recommend 5th gear to do what they say. Thanks
I had a chip malfunction that controlled my breaks. The tow guy suggested 5th gear as an alternative to the dealership. I’m glad I listened. They saved me thousands of dollars by finding a used chip (new ones run $2300 without installation or programming). They were fast and efficient and always in communication. 10/10
Given the state of my vehicle when I got it from a relative as a gift the cost of any major repairs was more than the car was worth. Joseph was very professional about it and realistic in the diagnosis even agreeing to hold on to the car for another day or so and connect my to a junkyard while I searched around for another car. As much as I would have loved to hold on to it the best option was to invest in a newer car for me. On top of it all I was not charged for anything, Joseph is more focused on being fair than taking someone for their money.
Took the vehicle I had purchased recently from MS Motors to get the inspection done and Joseph was a total sweetheart! Joseph was very honest and will come back here for all the future services!
Great price and quality work, Tell them Jason sent you!
Joseph and his crew are great! Had an issue where my car would not start after sitting for a couple of days last year. Battery was approx one year old. Had it towed to a shop I used before. They couldnt find anything wrong. And of course it happened again of not starting. So the tow truck driver recommended Fifth Gear. Had it towed thete and two days later Joseph found two wires that needed to be replaced. Starts up great! He also replaced my catalytic converter the other week. Great shop, crew and very fair!! Thank you Joseph! From Kristina aka Mustang!!
Joseph and 5th Gear were recommended to me by a friend, a mechanic, that I trust. I had gotten a quote from a big name shop in town that I didnt trust. Did the work really need to be done? And at that price? Its an old car and I dont want to keep putting huge amounts of money into it, but I want to keep driving it as long as possible while I save up for a new car. When I got there, I locked my keys in my car. Thus began our business relationship. They had to send someone out to get into my car before they could even look at it. No problem. And no charge. Just a shrug and a smile. They gave me a quote that was almost half of what Id been given previously and told me it was safe to drive, for now, go in peace, come back when you can. I did. They did the work that absolutely had to be done to make it safe, and because they had it all taken apart, they went ahead and did the rest of it for an extra $100 at cost of the parts (it should have been at least $400-500). Joseph said he didnt want me putting any more money into my old car but he wanted it to be safe to drive. Isnt that what a mechanic is supposed to want for their customers? Well, a good, honest mechanic, anyway.
Thank you Joseph & team for repairing my Audi. It runs so well now. My family is choosing to come here too. I highly recommend FifthGear Automotive. They are very professional, nice & fair. I would definitely return if needed! A far better experience than I expected. Thank you again, it is appreciated very much.Julie W.
Found myself stranded after my clutch went out on a Tuesday. Had my car towed to Fifth Gear... My VW was diagnosed the next day and the clutch was replaced by lunch on Friday! Everywhere else I tried had me weeks out....Fast, straight forward, and a great value!
Thank you Joseph & team for fixing my Audi. It runs really well after an engine overhaul. I highly recommend Fifth Gear. They are very professional, nice & fair. I will return if needed. It was a far better experience than I expected. Thank you again, I appreciate it very much!Julie W.
Joseph has always been up front, fair and honest. Shop does great work and fair pricing.
A mechanic you can trust is rare. This is one of the best mechanic shops Ive ever been to. 5 star customer service. 5 star labor. Honest employees. Punctual and if your car has a problem that they dont specialize in themselves then they always have th best recommendations for any car related service necessary.
Great place to work very friendly easy going atmosphere. Joseph sat down and explained everything to me and made it easy to understand. Will be taking my car here for any future repairs or check ups!
Thank you Joseph for providing maintenance and repair for all of my vehicles! I have an s550 and Cayenne... I know that the parts and labor quotes are always fair and accurate... I don’t go anywhere else... great service, clean safe lot and trustworthy people... why shop around?
Had a weird clanking noise from bottoming out on a curb, these guys looked at it & diagnosed it for free in < 20 mins. Thanks and Ill be back with any other auto concerns!
I totally recommend this place had a couple issues they fixed my problem in a efficient amount of time and now my car is awesome
Joseph is the best he fixed my Mercedes gl550 super fast and I had 20 automotive problems! She runs like a beauty now, thank you Fifth Gear Automotive!! Keep up the good work!!
I stopped by this shop after I heard a grinding noise coming from my rear drivers side wheel expecting the need to replace something for a lot of money. Joe and his technicians were able to locate a tiny rock that had become lodged in my brakes, and after a few minutes they were able to successfully remove it. Best part was they sent me on my way with no charge! Thanks Fifth Gear Automotive!
This place is great! I’m new to the area, had a freak accident and 5th Gear to care of everything on time and they were easy on the budget! Highly recommend! Brian
Fast service and updated me frequently about my Mercedes while it was in their care. I will not go to anyone else for my vehicle maintenance again.
Got a message to bring my truck down for a free diagnostic. We were not sure how we were going to pay for what they would find. When the gentleman came back in I was told that the coil pack was no good and they had a spare one and replaced it and that there was no charge and to have a good. I was so grateful and appreciative. I will bring my vehicles here when ever I have a problem. Thank you for being kind and honest people.
Joseph is the nicest mechanic dude in downtown Vancouver. Super chill and straight to the point. I work with Lyft and Uber and got my brakes and oil change and inspection. I will no longer go to anywhere else to keep my car in good shape, FITH GEAR AUTO IS THE PLACE TO GO.
Joseph takes great care of use. Bought my daughters car there and had my wifes car serviced there.
My wife got her car fixed at this location and mentioned this hard working man, she said his name was Sam, he was one of the mechanics there that day and was polite, professional, and knowledgeable and took care of the car from my understanding.Most shops treat cars like nothing but how this man presented himself as trustworthy and hardworking.The car had a few problems that got fixed in an appropriate timely manner.It is in a great condition and works wonderfully now Thanks to the team and to Sam for your hard work!Will be back another day!
By far the most reliable and value you will find anywhere. These mechanics are top notch.
Excellent service! Joseph answered my call after closing and was super helpful and friendly. Quick response back when I had questions. Car was done when promised. Definitely recommend!
Bought numerous vehicles from Joe and all have ran amazing and have been great vehicles!!! Definitely would recommend going through 5th gear if your gonna purchase a good sound vehicle!!!! THE ONE THE ONLY !!!! MICHAEL ALORRO
Bought a VW from here couple years back and Im glad I did. Theyve always given excellent service to keep my car in great condition. One time my battery died and they drove to my house to replace it. Another time they had to keep it over night, so he lent me a bmw from their lot so I could still get to work. In my experience the prices are unbeatable for the care they provide. Thank you guys for all you have and continue to do!
Our go to for all things with our cars. They charge 1/4 of what freeman does and other dealerships wanted to charge us for our Porsche and Maserrti. Always quick to get us in and quality work!❤️👏🏻
Joseph is super super nice and helped me get my jeep fixed, they ordered the part I needed super quick. I would totally recommend them
Rowetech mechanics destroyed my car to take advantage of my business. I met Joseph at fifth gear and his mechanics were able to reverse all of th damage caused by th mechanics at Rowetech and at a reasonable price and reasonable amount of time
I have used Fifth Gear Automotive for services of several of my cars over the last couple of years. Joe gives a fair price for services rendered and helps you prioritizes the work that is needed/necessary. I will continue to use this company for all of my future services!
They fixed the issues and did it quickly. Great service and value. Finding a shop you can trust is huge. Thank you Joesph.
They supposed to do oil an oil change and they didnt do nothing! the oil in my car after five months only from a supposed oil change is black and is very low I had to put four quarts of oil in my car and Im going to have to get a real oil change from jiffy lube. Dont go here. I thought I was getting a deal through bring a Lyft driver, and they didnt do nothing for me.
Quality work and they are flexible with my schedule. Love dropping off my car after hours.
Fifth Gear Automotive has treated me good. I can always trust they theyll take good care of my vehicle. Friendly, professional, good value, and great work. Joeseph is the best!
Great people, great service! Knowledgable, quick and affordable. Honest, trustworthy mechanics!Im never disappointed with the work they do to my cars. I highly recommend this shop!
Good experience using services from this shop, highly recomended they deserve a 5+ star.👍👍👍👍👍👍
I went in for a leaky convertible top. They fixed it in 5 minutes for free. They scored a new loyal customer. Friendly folks, clean shop.
The moto side are awesome people! Will work with you and are very nice. No pressure buys and they are good to repeat buyers. Would recommend these guys if youre in the market for a dirt bike!
Joseph and his team are great to work with. Very knowledgeable, professional, and fair. I always feel like my car is in good hands and Ive received a good deal. I highly recommend Fifth Gear.
Transparency. Honesty. Quality work at correct prices. And darn nice guys, too. Highly recommended.
Joesph was great to work with!They fix my car on time on price and they even cleaned it for me !The crew at fifth gear is second to none they are the best !
Joe always takes the best care of me and my rig. Stopped in for a quick diagnosis and he had it fixed in 2.5 hrs! Done and new alternator for Cadi SRX 😊👍.
Joe and his team did a great job figuring out what was wrong and getting me back on the road. Found and put in an engine and stood by their work. When it had some issues (bough it used with 200k miles), they took it back and made sure it was running right.Solid work you can rely on. Will be back
I was with my kids, 3 hours from home when the engine light came on. I pulled off I-5 and stopped at the first place that was still open. Thank God it was 5th Gear Auto!I explained to the tech what was happening with my car and they rather quickly ran the problem down. I also told them we were on a trip and wasnt from Vancouver, he talked to the owner who said they could have is back on the road in under and hour, and that they did!The price was what they quoted before they started and everyone was very friendly and courteous, no one had attitude or talked down to me, but treated me as if they were genuinely glad I chose their shop!If you ever need work done on your vehicle, seriously consider 5th Gear Auto, you wont be disappointed.
Got me in and out in a day.Id definitely recommend
I have known Joe for several years, he has done right by me, he operates a top notch auto repair business, he is helpful and friendly, and above all Joe is fair and honest.
I had the transmission, tie rods and steering replaced here with outstanding results. It drives soo good now. Reliable, competent, timely and professional. I highly recommend their service!
Was very kind, got us right in and helped with my car. Very appreciative!! Thank you!!
The best auto shop I’ve been to- knowledgeable, good prices, and timely. I would highly recommend.
Joseph and his team are efficient, thorough with repairs, proactive and prompt with communication. He was a true bright spot in an otherwise very frustrating situation when my car broke down recently. Very glad I went with him, and will continue to do so in the future.
Fast, friendly service with a knowledgeable staff that wont try to rip you off. We are an auto wholesaler whom has to have a reliable, well-priced mechanical shop to even stay afloat. I recommend Joe and his crew to anyone looking for an honest, all around shop that specializes in maintenance and repair.
Not a great experience. Bought a car from them. The car is fine, but 5th Gear refused to deliver the car when the financing was in place like literally every other car place on the planet. They made us wait an additional 5 days till the money was literally sent over in the form of a check.Then when the day came for us to pick the car up, we discovered the owner had driven the car to go to the car auction, and had not yet put on the agreed upon new tires, even though he had 5 days to do it.My wife ended up waiting in their lobby for 3 hours while he got the tires put on and drove it back to the shop.
Really is the dealer alternative! Quoted me $3,000 less than the dealer! Best place to get your European, import, or American car worked on!
Nice,friendly and affordable. No issues when doing business with them.
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Joseph is awesome. Great service. Very reasonable prices. Good communication.
Very helpful and reasonable prices.
I dropped in around 1230 on Friday, 20 Dec 2019,with what I hoped was a five minute quick fix. I wasn’t too hopeful; most shops are full for the day by morning, and the lot looked full. I parked and explained what I needed, and Joseph assured me that unlike the place who had left this job unfinished, that Fifth Gear “Always finishes what they start.”Joseph offered me a seat, but his shop is in a great spot for quick explorations or overpriced coffee, so I said I’d be back. Within twenty minutes I’d returned, and the car was finished. I was upset (but not particularly surprised) to learn the other shop hadn’t just left that part out, they left two of my rear lights out, to which I said, “Wow, I’m lucky I haven’t been pulled over for that.” Joseph agreed, and we settled up inside. I know he could have charged me 3-4 times the amount I paid, so thanks, Fith Gear and Joseph Condorelli! You soar above the other shops I’ve had the misfortune of dealing with. My promise to bring back my Minicooper with any other problems stands; for location, competence, honestly, and price, you’ve earned both my earning and my loyalty.Ok, on January 6, 2020, I saw that same “check engine” light when I started my car, and after finishing the other appointment, around 1600, I dropped into Fifth Gear again, and asked why the light was STILL coming on. Joseph was very kind, and offered to take a look. I once again took a stroll to calm down, and when I returned within ten to fifteen minutes, I was told the problem was not the engine, that my fog lights were out. I asked what fog lights, where, and he very nicely explained what they were for, and when I freaked out about all the fog we have, he assured me this was NOT an emergency, but I could bring it back after making an appointment and they’d then figure out whether it’s the sensors or the lights or both, but that an estimate would of course be provided before he approved the work. He also took the time to explain my dashboard computer icons a bit better, so I would not go into “Ay! Call 911!” every time a light came on. He explained that if it was the engine, the computer would tell me.“How will it ‘tell’ me anything?” I asked.He said it would look like a red engine light, and THEN I should get it to a shop pronto.I’ll be back to have those fog lamps replaced—once I’ve scheduled a proper appointment with fifth gear. FIVE EXTRA STARS!
Highly recommended. Bets service provided ever.
I love this place!
Great service and friendly staff. Fast and very affordable
The owner is very unprofessional. Take your cars to any other place than here.
As always number One!
Great place easy to get to
Excellent and knowledgeable mechanics