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T&L Elite Auto Repair
1007 Decoto Rd, Union City, CA 94587, United States
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T&L Elite Auto Repair
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Ni
Review №1

After a recent road trip in our van, it started running super rough. We had no idea what was going on. We called around a couple of garages and couldn’t find anything trustworthy. T & L looked clean and professional on the outside so we decided to give it a try this time. This business knocked it out of the ball park for us! They truly are clean and professional and did great work. Fixed our issue at a reasonable price and speedy fast. It’s good to know we have a place to go to now that we can count on. And it’s close to home. So impressed. Highly recommended from personal experience.

He
Review №2

Very friendly and professional personnel in this business. They are also honest and have very reasonable prices. This is my first place of choice for any mechanical issues with my car. God bless them.

De
Review №3

My mechanic was out of town for two weeks and I was in need of a good mechanic to replace my Tahoes fuel pump that went out. T&L did a high quality job quickly and efficiently and at a great price. Marlene is also a superstar in the office, so kudos to their entire team.

Al
Review №4

Excellent service.I got an 1998 Acura for repair for major oil leaks, engine and transmission mount replacements. I got an estimate explained in details. Jim and Todd went at length explaining and sending videos and pictures during diagnostics to make sure I understand and agree with the repairs of this old car.While repairing and seeking parts, they made sure they communicate the status.I will be a returning customer for our cars. Highly recommended!Alex

Pa
Review №5

I took my 2000 c230 Benz to them because it had a shifting problem. Within an hour they new what the problem was for sure. They ordered the part for me and installed it they are very professional and friendly they communicate with you and keep you up-to-date with info about your vehicle. There prices aren’t too bad. I usually do the work myself because I don’t trust shops but this shop is a 5 star⭐️⭐️⭐️⭐️⭐️ I will be back with more Business. Anyone that needs a trusting shop with good prices come here.

Do
Review №6

Very accommodating. Got my vehicle in the shop on the next business day. Diagnosed raw fuel smell and replaced faulty parts. Good communication and explained the procedure very thoroughly. Very fair pricing as well. Vehicle is driving better than ever!

Cl
Review №7

They kept good contact with me, let me know what they done to my car they was open for any of advices I may had, they listen to you and give you great feedback if you want your car repaired this is the place to go I recommend to anybody if you have a vehicle that need to be work on this is the place to go.

Sa
Review №8

I went there for my VW Jetta Regular maintenance service. The technician worked on my vehicle was Todd. I must say Todd is super helpful and very skillful technician at T&L Auto Repair shop.They shared the report of my vehicle inspection through link on my mobile I went through the report and according to the report the only major immediate attention was to replace the tires as all 4 tires were bald and needed immediate attention. I told them that some sound comes when I start the ignition (coming from underneath the glove box and last for only 10-20 seconds) please inspect that as well because it was not there in the report. I was told by receptionist (don’t remember the lady name) that inspection on your vehicle has already been finished and re-inspection will cost 86$ for 30Mins and 186$ for 1 hour until they figure out what’s the problem. I was shocked that why inspection was missed. I picked up my vehicle from their store because their diagnostic charge was huge. Receptionist lady sent me the message to rate them on scale of 10. I told her that I didn’t expect that sound inspection to be missed from the technician and now you are charging me additionally. Then my entire experience about T&L changed when I received the call from Jim(owner). He is super gem person and asked me to bring the vehicle. I went there with my vehicle As soon I was there Jim greeted me and asked Todd to re-inspect the vehicle. Todd the technician was on it and he found the problem with Actuator and also advised me that it is not something which requires urgent attention. Jim also offered me complimentary cabin air filter to get it installed in my vehicle. I was super impressed with T&L Auto Repair shop.

Ra
Review №9

The work was superb. Only thing I have an issue with is the labor charge. I came for oil change and I also mentioned that I may need the battery replaced. T&L tested and replaced the battery. They charge labor for both testing and installment totaling $160. I should have just told them to replace it. It would have saved me $80 in labor. Is it standard practice to charge labor for testing? Just wondering because dealership charge more but the testing labor charges are waived if they end up doing the replacement. Pleasecorrect me if I’m wrong but I think I feel like I was charge twice for labor.

Er
Review №10

Been coming here for a long time.Good service and reliable.

Ri
Review №11

I have been a LONG time customer of T&L and I have always found them to be very honest and very upfront with not only myself but others who I have recommended go to them. They will tell you what is your issue and give their best advice on a path to a AFFORDABLE solution. I have always known that I can count on them to give me the best economical solution and in these times it is such an invaluable quality. Keep up your honest high quality work guys it has made you the establishment you are today!Thank you for being who you are T&L!

ma
Review №12

Been a customer for long time. Under new ownership with new mechanics.So far I still have that feeling of honesty and competency as the place to go if you have car problems.

Ro
Review №13

You cant put a price tag on being able to trust your mechanic, and Chris is the most trustworthy mechanic Ive ever worked with. He is honest, straightforward, and fair priced about his work. He has no problem telling you when you dont need a service - even if this means that he might lose out on some money. He is also quick to get back to you and to bring you in for an appointment when needed. Sadly I have moved away from the area and havent been able to find a auto shop as great as T&L. But I recommend anyone in the area to come here for great service.

Ry
Review №14

I feel like I can always count on T&L. Theyre professional, personal, and I dont feel like Im being sold anything I dont need.

Ki
Review №15

Minor update: This repair shop has been sold to a new owner. My review no longer holds. The shop is fairly similar to most other repair places now.I think I have written 5 reviews in my entire life. I just dont do it. I decided to write a review for T&L because it stands out that much and wins on any scale you put it on.The owner Chris is genuinely the most fair, honest, competent and friendly mechanic I could find outside my own family. I will be moving out of the area soon and I told my wife the thing I will miss most is having a place like this I can trust.

os
Review №16

Very helpful and polite staff with first time here so far so good.

Al
Review №17

I came in with an issue . They tried to check to see what it was. They ended up making it worser. Now Im stuck with fixing it on my own. Thanks

Ka
Review №18

I take my 1999 Honda Accord EX and 1989 Toyota Itasca Spirit Mini RV to T & L for service and repairs. They do a great job, prices are lower than most shops, and everyone is very friendly. I will continue to use their shop for my automotive needs.

Cr
Review №19

FANTASTIC SERVICE...MONEY WELL SPENT!!!Though other mechanical professionals said the transmission in my 2004 Ram required replacement, my trusted mechanic at Dorsos referred me to T&Ls Chris to get an honest assessment of the transmission. Chris at T&L quickly diagnosed the problem and gave me options that did not require replacement or rebuild of the transmission. T&L performed the work in one day and the trucks transmission is working and shifting smoothly. Actually, the transmission is shifting much smoother and crisper than when I first purchased the truck back in 2007. T&L saved my truck, and saved me well over $4k.I will be taking all my vehicles that require transmission service to C&L.Craig

Sa
Review №20

I highly recommend this place for repairs and maintenance. A friend of mine recommend this place and my experience here was great. They are very professional, gave me an estimate and was charged the exact amount after the car maintenance was done. No overcharges. They even checked issues I have reported and fixed them without any additional labor cost.

Ab
Review №21

The mechanic is great!

Kr
Review №22

Awesome place and staff. Very reasonable. Chris was great and explained eveything in detail to me.

Yu
Review №23

My washer was not spraying water.I took this place BC my friend told me that this shop is really honest and kind and very trustful.When I pulled my car in Chris came out and quickly checked.The way he was checking. Just amazing.I was so impressed.He really know what to look for and accurate to check every possible problems.And one more guy came to help to fix.He finally let the washer worked.I also had a problem for battery corrosion.He kindly helped cleaned for me.After all these work I asked for the money.He said no charge.That was my best thing happened in my life.I recommend this shop to all my friends.Thank you again. 😃😃😃

bp
Review №24

I generally work on all my cars; first because I like to and secondly because I is near impossible to find a competent mechanic. I had a sound that started recently and for life of me I couldnt pin point. I was initially concerned it was the rear end which is complex and expensive. Chris was kind enough to go for a quick spin with me and took the time to educate me on the problem.It took 15-20 minutes of his time and at the end I asked him how much I owed him; he replied nothing.He is clearly busy and as expensive as things have gotten in the bay area it is hard for any skilled individual to donate 20 minutes of there time. It is a stand by your service and stand by your word approach that is seldom seen. I have no doubt in my mind that Chris knows his stuff.I have found that the hardest part is not when things are going well, but how people respond when things are going bad. While no one person can know everything or get everything right all the time... clearly people with this level of dedication deserve the opportunity to earn our business.

A.
Review №25

Chris, at T&L is thorough, and doesnt mind taking the time to explain any necessary repairs. Their rates are reasonable, but most of all, these folks are HONEST. If you dont need an expensive repair, they wont try to convince you that you do. I went there once, thinking Ineededa new starter, which could have run close to $300, after labor. Chris let me know that I only needed a $26 starter relay. Cant say enough about these folks.

Ma
Review №26

They do great work. Ive taken 3 cars to them for various repairs and they always do great work, on time, great prices. Love the people the front desk lady and the owner are awesome.

Ka
Review №27

Ive been going to Chriss shop for a while now and everytime he sees me hes very professional and courteous also if he cant fix it hell someone who can.

Qu
Review №28

Great customer service! Really trustworthy, and has provided me with great pricing and quick service.

MA
Review №29

Excellent service great work quoted me a price and stuck with it even though it needed additional parts

Me
Review №30

I think the owner might be magical. (Not literally, but the man knows his stuff.) He has always treated me well and I recommend him to all of my friends who might have car trouble. If the place looks busy, its because this shop IS that GOOD! And no, I dont work there nor am I related to anyone who works there unless my parents were up to a heck of A LOT MORE than I thought. 🤣 Seriously, though, try this place out the next time your car is having trouble. 👍👍

Mo
Review №31

I will never go back here for any repairs and never recommend them. Something that should have taken 2 days took 4 days

Ch
Review №32

My 2.5 year old car trunk does not stay up. Took it to Chevy dealer where I bought it new from, they asked for $100 just for the diagnose! Then my husband reminded me about T&L where he took his car to a few years ago and got very good work done. So I took my car there, a few hours later, I got my car back, fixed, with only $150, exactly the same as the estimate they gave me. Yes they are crowded, no sofa to sit, no TV to watch, no coffee to drink, but if you want your car fixed well with reasonable price, without extensive waiting, then they are the one to go to. Totally satisfied.

Pa
Review №33

The best and honest shop you will find in the Union City CA, owner Chris is awesome. They do quality work and will not rip you off. 👍

C.
Review №34

The owner, Chris, made time to get my breaks done, last minute on a Saturday. So thankful he squeezed us in and was able to get it done within an hour and a half. They are trustworthy, honest and reasonably priced. We take all of our vehicles to him.

Sh
Review №35

They have done very good work on my cars. They are very honest about your car needs and pretty accurate with the upfront cost of fixing the problem. I would recommend then to everyone. It took me a long time to find a mechanic I trusted.

Al
Review №36

Great knowledgeable mechanics, excellent service, loyal and honest prices and far more important reliable. It is a busy shop but Chris will find time to solve your problem(s) with your car.

De
Review №37

Honest, professional, friendly, competent. I am so pleased they are our local car repair shop.

Da
Review №38

I shout out to TnL of the great auto repair places in the Bay area Chris excellent customer service very knowledgeable about his job

Ry
Review №39

Chris is very knowledgeable and saved me from spending a ton a money a couple times. Thank you for your honesty and professionalism.

Ab
Review №40

Took my Chevy Silverado on a Thursday afternoon with a bad transmission, truck was ready the following Tuesday all ready to go. It’s hard to find good mechanics like this ones here at T&L’s. I couldn’t be any happier with their service.

Sy
Review №41

I had the transmission replaced in my 2004 Chevy Silverado 20 months ago! Then reverse went out! To add insult to injury ... the shop I had it done at went out of business!!! T & L put a rebuilt tranny in my truck and did it basically at their cost because of the situation!! I thought it was a wonderful gesture and my transmission seems to be working just fine!

Pa
Review №42

Great brake job. Fair price. Quicker than expected.

MA
Review №43

Chris is the man! Personally diagnosed problem with 2014 Impala wheel sensor that Shellworth Chevy charged me $150.00 to tell me they couldnt find. Chris fixed the problem for a fraction of the price. Thank you! Ill be back.

Mi
Review №44

Reasonable prices, honest work, outstanding! The owner, Chris, is great! I highly recommend this garage!

Gr
Review №45

Chris and his staff are straight shooters, no guff at this place. Not cheap but fair and stand behind their work.

As
Review №46

Great and honest service. Upfront with prices and provide details on the work done.

Sh
Review №47

Chris is great car now works would definitely go back and recommend

St
Review №48

Really like these guys super nice and helpful, they do good work

Da
Review №49

Busy shop hard to talk to owner no parking small and cramped shop

Da
Review №50

Some of my favorite mechanics work here and I would recommend them to others

Mi
Review №51

Great service, reasonable prices, quick turnaround!

Je
Review №52

Great people good service affordable

Wi
Review №53

Chris is great, very professional and honest

Fi
Review №54

I always bring my car here when ever I have any problems !!!! There quick and good at what they do ...... having car problems, They will fix it !

Er
Review №55

Always does a great service on maintenance

Do
Review №56

I give this shop 10 gold star ratings.

Jo
Review №57

Cheap price for all cars

To
Review №58

Honest mechanic

Da
Review №59

They are the best

Ro
Review №60

Fast and friendly service

Pa
Review №61

Excellent attention

Ro
Review №62

I like to take my car with them because they are very friendly and they do very excellent work and very fast and they have good prices they do not charge expensive and they are very attentive

Information
29 Photos
62 Comments
4.9 Rating
  • Address:1007 Decoto Rd, Union City, CA 94587, United States
  • Phone:+1 510-489-8756
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:Closed
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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