Every Nissan service center that I have gone to has been absolutely wonderful with service. My first time at Union City, this place is ..(not the service, the actual location) confusing!!!! It was not clear WHERE to go for service, and once my transmission service was over, I received a phone to let me know... but I was clueless as how to check out, where to go to check out, my car was not in the bay. Maybe it was an off day. Everything else was great except for getting FLASHED or MOONED by the customer ahead of me also dropping his car 😖😖😖.

I’m not giving the entire place one star but if I could give the SERVICE DEPARTMENT ZERO stars I would because everyone that works at that department needs to be fired so they could hire people that actually wants to work…I was told my car would be ready in 4 to 6 hours for a oil change but car was never touched thanks to KARISSA HOBBS…..Thanks for nothing

Well. My appointment was scheduled for 08:45. I took that time because of me having to go work. Its 09:32. My car I still outside waiting for the service.

I was trying to schedule a service appointment online and I was constantly having issues. Even the chat representative didn’t help me. I was informed that I would have to schedule during normal business hours. Which is defeating my purpose of Conveniency!

Service was great. Sean and Voncella took excellent care of us.

Very courteous and professional staff especially the young lady who attended to.my needs and the service manager who graciously gave me a ride home.

Great experience. I needed an emergency oil change and they fit me right on in 😁

Terrible! I waited 2 1/2 hrs for my oil change. I had to find out if it was done. My representative never showed. Lost a sign off my car, called to see if it was there and my original representative was very unpleasant and unprofessional. I wont be going back.

Great customer service

Great service and friendly associates

Wish I can give 0 STARS they scratched up my door up

I got a free oil change coupon in the mail and used it. Thank you especially during these times!