Truly, a great store with good inventory considering it is a small store not a big box store. Very very helpful. Everyone is nice. One employee has a gruff voice but in no way is he being impolite. (Sorry) If you need screens fixed or special items try here. They do have some unique items. Ace is the place for the helpful hardware help. 4 stars instead of 5 is because of cost $$$. The price unfortunately keeps me from it being my absolute go to place. No lumber, ceiling fans, toilet units ect. But definitely the parts for all.

Small store with family atmosphere. Very knowledgeable staff.My go-to place.

The best place to have your house keys made as well as your vehicles. I have been a loyal customer for years and not once have I had to return a key because it did not function properly. Also, they have great customer service and are very attentive towards your customer needs.

I love this ACE!!! Owner helps me and is always very helpful. Everytime I go in here help is right there. Cant say enough about this ACE which is right around the corner from my house.

Oh i am so happy with this location. My mother always liked this store very much. Now i know why. Staff is very friendly, helpful, and personable to the highest level. Not once have i ever had a bad experience there. Had to replace 2 windows Juan got them done within the hour. ❤❤❤❤❤

Absolutely love this spot to pick up anything we need for our home! very helpful and knowledgeable staff! cheyenne at the register is soooo sweet and has great customer service!

I needed a part and the employee found it quick and I was on my way to fix the issue I was having.

Lots of variety, a little of everything, great store Staff helpful and nice. Found what I needed quickly, and a thing or 2 I didnt know I needed.

Yes able too perform nessisary fitting????? Items ??? up on math too measurements and size??? Coolers plumbing also other items for sale and fits questions of hardware....

Customer service is very good. You are greeted as you come in the store. Assistance is upon coming in the store.

They gave me a good paint match and the shop really gives you the local Mercantile feeling.

Great employees working g with you sise by side to get what you need.

Great staff..friendly, helpful and knowledgeable.After being asked if I needed help finding something the employee pointed me to the things I needed.I was in and out in 5 minutes with everything I came for.Thanks.

Jim was fantastic. He took his time to explain and help me with 3 different items.

These people are awesome. They give the utmost personal help and attention to even the smallest sale. They have bailed me out a number of times with their knowledge and suggestions. Thanks, guys.

The store is your average Ace Hardware. But the owners granddaughter is hotttttt. An absolute smoke show 10. I go in everyday and buy some miscellaneous stuff which I later return to different Aces just to see that absolute rocket.

Helpful staff, usually have what I am looking for.

By far the best Ace hardware store Ive been in. The staff here are second to none. Extremely helpful and knowledgeable.

The actual employees are top notch, they bend over backwards to help you. However the owners granddaughter who is very knowledgeable is just plain mean. Always a scowl on her face and cursing customers under her breath.

Good selection for such a small store, with knowledgable, friendly staff.

Gods country of selected end to end in store hardware and some general items get you a discount card today at the register

People working there are very helpful, was out of store in no time. And convenient.

It was okay but the key I needed was way to expensive, it was $90.00. Went to Walmart and got the same one I needed for $35.

They lady new what I wanted took me right to product and gave me some good advice on my selection.

Not bad new cashier definitely not a friendly person

The owners are very nice people its actually just kind of a really nice store

Got what I needed and excellent help when I couldnt find a part

Awesome experience awesome customer service Id go out of my way when I need something just to go there 🙂

Very friendly and helpful staff.

Very nice people, good service and good prices.

Went to Lowes, after 20 minutes of looking for help finally got help and purchased the wrong thing. Went to Ace, after about 4 minutes had the exact things I needed for 2 projects!!

The staff is punctual and knowledgeable of the products they have and where they are in there store..great place..

Great knowledgable people. Higher prices than most hardware stores. Small store, so it can get quite crowded.

Great everything for the money.Best prices.

I love this little store, they are priced a bit higher then Lowells and home depot but you cant get the awesome service. Someone is always there to ask at ace if I need assistance within 5 mins of me getting there whereas the big chain stores I can walk around for 3 hrs asking and still not getting assistance.

Great Place. Its nice and small and not like the big box stores like Home Depot and Lowes

Most people here are vary helpful. Theres this 1 guy, I think his name is Rick. He seems to know a lot about stuff there. Then theres others.

The staff at this location are very helpful. We were able to find what we were looking for and the one thing they didnt have, they were able to help direct us to where we could find it. This is the place that is a helpful hardware establishment.

My favorite place. Screens? Screws? Soil?They know customer service!

Observing social distancing and good preventative measures, the staff is knowledgeable and helpful.

Nice folks willing to help you out with any thing

Just getting some keys cut, but have been here many times; always friendly and helpful!

Love this place, they make keys that lowes cant or wont. We stopped through 3 times in two days. They are always very helpful customer service, you dont have too wait to get help.

Friendly employees help you find what youre looking for quickly

Dan was amazing!! He helped me with all my needs. Super polite and helpful. Thank you Dan!

Ace is the place, guys been there forever knows whats up.

No public restrooms, probably typical of this chain. They have rodent traps different from Walmart-Home Depot-Lowes.

Employees were dope. Good ppl!!

Great staff, very knowledgeable. Fantastic service. Friendly atmosphere. A+ and then some!

Love the mom and pop stores but, this one they treated me like I was wrong as a customer. They failed to make the key the first time then went to get refund the manager fought me to not give me the refund. Again, I was wrong as a customer to ask for a refund. The manager stated only this time, I stated if you giving me attitude just dont give me the money. But, hesitant she did I thought I was right to ask since they failed to make the key.

Great Customer Service!Fast & Easy

Awesome costumer service found what I needed and then some would go back for sure

They helped me find just what I needed

Always have the oddball bolts I need

Great place, customer service was more than helpful highly recommended for tools and parts

Friendly and helpful staff, prices are a little high but its a quick in and out store close to house.

Ace is the Place. Best Hardware chain in America.Honestly, this is by far the tiniest Ace Hardware Ive ever been in. They still have a decent selection. Just not as much of a selection as most of the other Ace Hardware stores in Tucson. I was able to find a 1 inch Sharkbite coupler, that Home Depot on Irvington was out of. But, was forced to shop elsewhere for the Non-metal Push-in electrical box connectors I needed to install the 10 LED ceiling lights I was in the process of installing.Staff was friendly and helpful, and actually walk you right to the product youre looking for, unlike at Lowes.As always, if I cant find what Im looking for at Home Depot, then I know that I can find it at Ace Hardware.

NICE FOR A QUICK PIECE FOR A REPAIR BUT AT A SLIGHTLY HIGHER PRICE ON EVERYTHING.

Variety of items. Reasonable prices. Friendly people.

Friendly and quick service, easy to navigate isles but help is available if all else.

Very helpful and informative staff.

Very helpful and had everything I needed.

Helpful and had what we needed.

Always helpful staff and knowledgeable.

Very curious and actually had things that Lowes didnt. Yay!

Ordered a new key fob.

The folks at this store could not be more helpful or have a better attitude plus i find exactly what i am looking for 99% of the time. great place for my hardware needs.

Great place to pick up Traeger supplies

Very helpful staff and they have just about everything you need for most projects around the house.

I have been going to this store for years

So so... Knowledgeable staff though.

My Keys Always Fit Right ....Service Is Always Good ....

Staff here is great. Dont under estimate the ladys here they know thier store and inventory.

Thank you to my helpful hardware store for helping me keep my sanity during these challenging time.

Excellent customer service 👏

I went to Ace Hardware store looking for a particular size screw. The gentleman that offered to help me was very knowledgeable. He helped until I found what I was looking for. Very helpful.

Best people anywhere respectful and knowledgeable

Easy to find stuff. A little expensive tho. But oh well.

Did not have what I needed

Great customer service! Everyone is helpful and kind. The BEST!

Been coming to this place all my life. Very helpful staff. Always clean and friendly

BAD customer service rude and unprofessional attitudes from the employees there. Made me feel like a bother no help what so ever NOT friendly at all or welcoming like the commercials advertise. I would rather give zero stares but that’s not an option I will never go to that store again even if it was my last option I’d rather wing it and take my chances somewhere else it was that bad and uncomfortable to be at that store! 🤬✌️

Awesome know what you need and direct you to it

These guys are very helpful!

Love the cashier beautiful and helpful right there at the to help direct you which was very appreciative, prices a bit high though seeing hef when you walk inmakes up for it! Smart business and thank you!

Got alot a stuff in small place! This store is the mighty mouse of hatdware world! Good people who know where its at. +++A

One of the only locations with mobile home plumbing solutions. The staff is nice and sometimes there are chickens 💚

Been going there now for a good 10yrs. now. Staff is pleasant and helpful. Only place I can order the Rootbeer and cream sodas we like!!

Very professional employees working there, thank you guys.

Didnt have what we wanted but was very helpful

Polite friendly and helpful

When I have to get item for a project I go to ACE for I know they have good advice and item for project.

Knowledgeable people and a wide variety of services available. We had our the mesh on our window screens replaced and theyre good as new now.

Staff is very helpful, and they know where everything is.

Bad customer service and the lady so called manager does not even know what to do in a returned item told me that I had to wait for another manager to help me the next day cause she does not know how to do her job and wen I called the next day I ask for a manager called Ron and she ended up getting on the phone talking about that her employees seen me use the items in the parking lot so she just frustrated me and I hung up like I have my receipt she just didnt want to refund me for my items and all I have to say is dont buy anything from this sorry store that coons customers on prices and expect good reviews if I could give em 0 star rating I would....

Same as AlwaysOver 20 years of Great Service

This is a great Are Hardware store. Everyone there is great and ready to help.

Very poor customer service. I used to get good customer service this particular time and the last couple times it has gone downhill dramatically. needless to say I would not be going in there again I will go to Lowes if I want poor customer service because I get a better price.

Almost had everything I needed

Sometimes has what we need. Friendly people