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Royal Jaguar Tucson
4670 N, Circuit Rd, Tucson, AZ 85705, United States
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Royal Jaguar Tucson
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Ne
Review №1

Krysta Valerio was very pleasant. She understood I didnt want to waste a ton of time in the Dealership office. She streamlined the buying process and was responsive to me, even on her day off. First Class Krysta.Keith was very professional, personable. I could tell Keith wanted me to have this beautiful car.I was attracted by the warranty forever. After dealing with many dealerships in my car search, it all came together at Royal Jaguar.

Gr
Review №2

Tommy Padula and the team at Royal Jaguar were great to work with, when purchasing our 2021 Jaguar e-Pace 300 Sport. We were not previously familiar with the model and had many questions and all of them were handled with knowledge, professionally and efficiently. The sales process was very low key and without pressure. I would recommend Tommy to anyone considering a purchase from Royal Jaguar and Land Rover., Tucson.

Br
Review №3

I test drove a RR Velar and Jaguar F-Pace here before finding my F-Pace at a dealership in Scottsdale. I have been bringing my Jag here for service for the last 2 years and cant say enough about James and the rest of the service team. Warranty service has been amazing and have also had a tow hitch installed.

Ma
Review №4

Keith Pratt and Cesar Miranda were both extremely helpful and gracious to my grandson Darrin Dyer and myself during our meetings at Royal Jaguar Land Rover. The entire process of purchasing a car was stress free and enjoyable. I was surprised and delighted with a dozen red roses. My grandson Darrin is so excited with his car. Thank you for a good car buying experience.

Ty
Review №5

I have to rate Royal Jaguar Tucson 5 Stars. My sales rep Tommy made this experience so enjoyable and so easy. The car was ready as soon as I got there. He answered all of my questions and was very knowledgeable. We had a nice test drive and it wasn’t awkward, he was very genuine and personable which made buying the car very fun. I highly recommend Royal Jaguar for any new/used vehicle purchases. Hands down the best car buying experience I have had. Thank you so much Tommy and Royal Jaguar!!

an
Review №6

It may have taken a few hours to complete the transaction, but I am very happy with the results. The staff here were great, especially my salesperson, Heather, and I left with a vehicle I love and the financial end result I needed. Thank you Royal Jaguar of Tucson!Review part 2Service department - JamesJust wanted to say thanks for going above and beyond to make sure that my vehicle was repaired completely and correctly.

Ka
Review №7

Whole deal took 1 hour! Definitely one of the only dealerships Ive worked with that did not make me feel uncomfortable or taken advantage of. Highly recommended Krysta. She was kind and very efficient! Oh, and they gave me roses 🌹 😍

Ma
Review №8

Excellent experience. Krysta Valerio made an out of state purchase extremely easy. Very professional and responsive. Easy to work with and kept us updated throughout the process. Highly recommend.

ge
Review №9

My experience with Royal Jaguar of Tucson has been nothing short of superb. Krysta is awesome. She handled the entire transaction in the most professional manner possible. I will definitely recommend this dealership to others..I love my Buick Encore.

Bi
Review №10

Great staff. No pressure, no b.s.. Saw the car I wanted left the place about 3 hours later with my new car. Excellent!

Co
Review №11

Krysta is really helpful and sweet. Made my car purchasing experience very delightful. Look forward to doing future business with her!

Al
Review №12

Great experience!! Got me the car I wanted! great customer service! Tommy helped with everything smooth process! Loved it!

Ja
Review №13

We came looking for a new or used car, but werent sure what we wanted. Krysta was extremely helpful & knowledgeable about every car, feature, price, reliability, mpg, chassis, etc. We asked her numerous questions in the showroom, on the tests drives (several), and again back at the dealership.She was gracious, friendly, knowledgeable, andVERY HELPFUL.We will purchase our car from Royal because of her help and the patience of the Sales Manager.Thanks, Jack L Bailey DOPS I also like the lifetime Drive Train warranty.

Wi
Review №14

Krysta Valerio was the sales rep we purchased a used 2015 Xterra through. All negotiations - and they were minimal - were held on line via e-mail. Krysta guided us through the buying process, established a final price and met us with all the paperwork in order at the dealership. The process was painless to us due to Krystas attention to detail and follow-through. Krysta interfaced with the maintenance, finance, legal, and managerial staff efficiently, providing near real time answers to questions. Overall a very pleasant buying experience. We will continue to do business with Royal Jaguar in the future.Winston Lewis

Do
Review №15

This was my first time at this particular dealership, and it did not disappoint! Jackie was incredibly patient and knowledgeable as we walked around trying to find the perfect fit. More than anything else, I really appreciated her candor during the entire process. She was straightforward and transparent, which is not something I was expecting. A pleasure all around!

Sa
Review №16

The customer service is absolutely amazing here, as is the quality of these cars. I was pleasantly greeted by Jackie, who was also very helpful in walking me through the car buying process! She never pressured me to buying anything that I wasn’t sure about. I’d come back just to buy another car from her. Best sales lady ever!

Al
Review №17

ROYAL JAGUAR is a first class, top rated, dealership. Their customer service and friendly staff go beyond the normal of taking care of customers, like myself. Everyone from sales Tim Taylor and his associates, to the service dept do their very best to please. I would recommend this dealership all round, and for persons think of buying a luxury car in the future, go there.

Fa
Review №18

I can’t say enough about how well they treat their customers. The staff at Royal made the experience of buying a used car relaxing, and actually enjoyable. Even though we were purchasing a used car that was a trade in, they treated us as if we were buying an $80k brand new vehicle. EXCEPTIONAL customer service. I wouldn’t even consider buying a vehicle anywhere else and plan to purchase another one from them in the near future. Thank you so much to the staff at Royal Jaguar of Tucson!!

Ch
Review №19

We have purchased multiple vehicles from this dealership. Each time, we purchased from Zeke and Bobby, the sales manager. They delivered on their promises, provided outstanding service and follow up. I contacted Zeke months later for recommendations on where to take our vehicle for some work (wanted to replace the clear bra on our Mercedes.) Zeke was always quick to respond and gave excellent recommendations... which is why we asked for him when we went back to purchase another vehicle 18 months later. This dealership and staff is top notch - class act! I am sure we will do business with them in the future if we are in the market for another vehicle. Why go anywhere else when you have already found the best??

Ru
Review №20

Krysta has been so much help. I got the Jaguar F-pace and Krysta and Tommy spent a lot of time explaining all the technical advantages of that beautiful car. We extremely happy with the service from Royal Jaguar and extremely happy with the car.

Ni
Review №21

Just wanted to know to let you know that you have an incredible employee in Jackie Carpio. She was very professional and gave excellent customer service; even delivering our car today after having it in emissions tested!Thank so much for a great experience.

Se
Review №22

I had been car shopping and test driving for several days before I found a used mini cooper that caught my attention. I was pleasantly surprised by this top notch dealership. The sales experience was very personalized and hassle free, every step of the way, thanks to Cesar Miranda.Cesar explained everything I needed to know and made me very comfortable with my purchase, particularly considering the warranty that came with it. These people care about their reputation and really seem to take care of their customers. I would highly recommend Cesar Miranda for a hassle-free experience in buying a vehicle. Super nice guy and passionate about his job.

Ke
Review №23

This Royal dealership provided a great sales experience. I received top dollar for my trade and the purchase of my new Jaguar was quick and easy. Tim Taylor provided excellent service and was a pleasure to work with. Of course, the Royal Warranty for Life was a plus.

Th
Review №24

Krysta was such an amazing sales person made buying my new car so easy and simple

Al
Review №25

Heather made the experience of buying our Jaguar the best it could have ever been. She was warm, welcoming and the friendliest person ever! Everyone at the dealership was truly great, though. You definitely feel like part of the family! Thank you!!!!

Mi
Review №26

I worked with Krysta at Royal Jaguar, she made car buying a refreshing experience. She displayed the perfect combination of knowledge, and honesty. She had the awnsers to all of my questions and never was to pushy or over the top. She maintain the perfect balance of providing information, feedback while giving the right amount of space. Highly recommended.

Jo
Review №27

I recently purchased my Jaguar XE at Royal Jaguar. I was greeted by Jackie! She walked me through the car I was interested in. There was no pressure sales, was very informative of the car and it’s various amenities! Jackie stayed in contact with me throughout the decision process, and the purchase of the car! Jackie walked me through the car after purchase to make sure I was comfortable with its various accessories before leaving the lot. Jackie was courteous, friendly, and professional. Her people skills are evident and enjoyed. Thanks Jackie! I was my pleasure dealing with you!

Da
Review №28

Heather Fregin is amazing, she did everything possible to accommodate us even coming in an hour early to the dealership due to my busy schedule, and was extremely pleasant to work with. Even when we were unable to find the vehicle we were looking for there and ended up with a vehicle from somewhere else, Heather still was just as communicative and friendly as ever. When it comes time for our next luxury upgrade, we won’t work with anyone else but Heather at Royal Jaguar!

Pa
Review №29

My husband and I went in to look at the new Land Rover Defender. We had the most wonderful Sales Consultant assist us! While we did not go with the Defender but a Range Rover Evoque, Heather Fregin made the whole purchase process an absolute pleasure!If you are looking for a Land Rover, go see Heather...professional, courteous, listens and cares about the customers needs and wishes!!! Additionally, the entire staff went above and beyond. Great dealership with phenomenal people!

Te
Review №30

Our new Landrover Defender was just delivered a few weeks ago and we could not be more pleased. The Defender is an amazing vehicle and blends the best technology available in a vehicle that drives like a sports car and will literally climb telephone poles. That part is a bit of an exaggeration, but not by much. It is the most versatile vehicle on the road today and a true pleasure to drive.The purchasing experience was also great, especially the care we received from our consultant, Cesar Miranda. Cesar was exceptionally knowledgeable of the vehicle options and allowed us to design the vehicle to fit our specific needs. In addition, Cesar gave us regular updates throughout the production and shipping process.At the time the Defender arrived, unfortunately, my wife was undergoing heart surgery and we were unable to take delivery. It was several weeks before my wife had recovered sufficiently to accept delivery of the Defender. During that time we were in touch with Cesar every couple of days. He always expressed concern for my wife and was extremely patient with us during this trying time. On the delivery date Cesar brought the Defender to our home, helped us through the paperwork and gave us a refresher course on the driving and operating functions.We definitely believe that we have the right vehicle in the Defender and we also believe that we had a great consultant who made the process seamless for us. Thank you!

Ka
Review №31

Thank you Royal Jaguar! I love my E-Pace. The experience at your dealership was very pleasant. Your staff are all very professional and your facility was clean and inviting. I would highly recommend your dealership for anyone interested in a Jaguar or Land Rover.

Se
Review №32

If I could by every car in my life from Jackie Carpio I would. I hate buying cars at dealerships, despise it! Jackie wasn’t pushy, made accommodations and went above and beyond for me and my family. I purchased my daughters first vehicle and Jackie went above and beyond to make that a special experience for her and me. She should be in management making sure the other sales people act and treat people more like she does, they would sell far more vehicles. Thank you Jackie!Ps. I never take time to write reviews for services people should already expect good service for unless the service was extra bad or in this case far beyond extra good.

Na
Review №33

I *absolutely adore* Cesar and Kevin at Royal Jag!!!I recently purchased a used car for my daughter from Royal. This was done remotely as I live in Ontario, Canada and she is a student at UofA in Tucson. Cesar and Kevin were SO SO accommodating and brought the car to our mechanic for an inspection. Closing the deal was SIMPLE!! Stress-free (how many people can say that?)!!And best of all…when my daughter went to pick up her new car, they had the car in a special “room” and it looked amazing. Then they gave her a beautiful bouquet of flowers and a keychain with Royal Jag on it (she loves it)! It was a wonderful day for her!!All that for a used car…I have simply never been so impressed! I may just fly down there and buy my next Jag from them!Thank you Royal Jag!!!

Na
Review №34

I appreciated working with Tim Taylor in the car purchase. He demonstrated kindness, flexibility, courtesy and patience in working with me.Best wishes, Tim!

De
Review №35

Jackie Carpio at Royal in Tucson was everything we could have asked for (and more) from a salesperson. From the moment we walked in she made the experience special for us! Overall great quality of service, friendly staff that made us feel welcome who were also extremely knowledgeable, patient and real. We walked in on a whim after seeing the Range Rover from our hotel room across the street the night before and we’re shocked that within a couple hours later we were driving off the lot in our new beauty.The process couldn’t have gone more smoothly and we look forward to doing business with them again.

Ja
Review №36

The team at Royal Jaguar Tucson is the best! By far the best customer service. They made my buying process as easy and enjoyable as possible. Highly recommended!

Wi
Review №37

If you need a car then the Royal group is the place to go, first class service and always helpful.Jackie took care of us from start to finish and we left with not only the car I needed but the car I wanted.

Je
Review №38

My experience was exemplary! All due to Jackie, she went the extra mile to assure my satisfaction. Mega kudos ⭐️⭐️⭐️🤩🤩

Sp
Review №39

Went to Royal Land Rover in Tucson for a nice upgrade and ended up getting everything I wanted and more. I usually get anxiety for any kind of big purchase but the process, communication, and service here was par none. Easily the best buying experience I have had and Jackie was amazing every step of the way. Definitely recommend stopping in if you are on the market for a new vehicle.

Ke
Review №40

From the moment we walked in the door we felt welcome and respected. Jon and Robert went above and beyond to answer our questions and to ensure that we felt comfortable with our purchase. I highly recommend this dealership for your next vehicle purchase.

Ol
Review №41

My husband and I had the greatest purchase experience at Royal! The professionalism of the entire staff was amazing. We loved how quick the process was, the attention to detail in every aspect was great! Our salesperson Jackie made the experience stress free, she went the extra mile to make us happy, explained every question we had to the point, she is kind and very caring. We are very happy with Royal Jaguar Tucson and thank all the staff for an amazing experience! 👌👌

Ed
Review №42

Highly recommend Royal Jaguar and Land Rover ! Great customer service & vehicles . We are very satisfied with our vehicle.

Ja
Review №43

Jackie C. was welcoming, helpful, and easy to work with. She knew details of the vehicle I was interested in and didn’t pressure the sale at all. I had a small list of items I wanted repaired after bringing the car home and Jackie scheduled to have the vehicle picked up from my house, a loaner dropped off, and all requested items fixed. So far I’m digging the “Royal treatment”!! Jag-U-Ar baby!

Cu
Review №44

I wanted to get a newer car and when I drive by the dealership I was approached by Jon at Tucson Jaguar. He offered a test drive even when the store was closing in minutes. The next day he followed up with me and after deliberations, we got a deal that was absolutely mindblowing. Ive bought a Jaguar before and even BMW but at the end, never given roses for my wife. This was truly classy. Thank you all at Tucson Jaguar. Awesome job and Great Attention to your customers.

An
Review №45

Jackie Carpio was very welcoming, very helpful, knowledgeable and patient.She went above and beyond to make sure we got the best possible deal to meet our needs!To my surprise Jackie had a beautiful dozen red roses waiting for me on the dashboard of my new car when we picked it up!

An
Review №46

This was the best car buying experience Ive ever had. Professional, friendly, not intimidating. Jackie knew what she was doing, knew who to ask if she had a question. If possible I would definitely go back to Jackie and Royal to get my next car. Thanks Jackie at Royal

Le
Review №47

Had a great experience with a new purchase at Jaguar/LandRover of Tucson!

Gu
Review №48

All my life I have been to multiple auto dealerships and never have had the experience I had yesterday at Royal Jaguar Tucson, my wife and I were treated like were special not just another couple looking for a vehicle and a quick sale.I was greeted at the door by a salesman that was exceptionally professional, courteous. His knowledge of the vehicle we were looking at was superb every question was answered in depth.When I came to the time to complete the deal there wasn’t any pressure on buying extras, we purchased what we wanted.We also met everyone that had part of our purchase they all were very friendly.I would recommend Royal Jaguar to anyone looking for a beautiful vehicle.I thank everyone one at the dealership for the phenomenal service provide to us.

Ji
Review №49

Cesar was great throughout the sales process and never hard selling anything we didn’t need. Overall a great and hassle free experience completed within two days.

Jo
Review №50

I bought my BMW from Royal Jaguar Land Rover almost 3 years ago and Im so impressed with the new building! Its not only gorgeous inside and out but its so inviting and comfortable to be in while I wait for my vehicle to be serviced. It has refreshments, snacks and 3 great waiting areas to pick from. Its a great addition to the automotive community and Tucson!

Kr
Review №51

Very thorough and knowledgeable of product. Definitely recommend.

Ca
Review №52

We had the pleasure of working with Tommy Padula. No pressure, no gimmicks. Didn’t have to spend a whole day at the dealership. Superb friendly service. We would highly recommend Royal Jaguar

El
Review №53

We recently spent months looking for a used Range Rover. We had put it many offers all over the country trying to get the perfect vehicle in our price range. We had almost given up as each and every deal fell through. Then, a RR was listed right in our own city. My Mom has recently purchased her Kia from Royal and was very happy. We went in and connected with Krysta and Bobby. The deal they created for our purchase was great. The staff has been great. And not just for the purchase. They are there as true support weeks later. You get a great deal but you are truly part of the Royal family once you make your purchase. It is quite refreshing.

Pa
Review №54

Krista Valverio was extremely professional and very knowledgeable. She absolutely goes above and beyond for her customers. Thank you for making our car buying experience enjoyable! Im a 2x returning customer and appreciate Royals commitment to serving their customers. I recommend everyone check out Royal if you are shopping for a car! Youll be pleasantly surprised. 🙂

he
Review №55

Have been taking my 2003 Jaguar X-TypeTo Royal Jaguar since 2009, will not take it to anyone else. Just recently had an issue at the end of the day on a Friday, called the service department spoke with James. He had my car in first thing Monday morning, diagnosed the problem ordered the part, replaced it, had me out the door Monday afternoon.

Ma
Review №56

Krista Valerio was our sales rep. I found her to be professional and very knowledgeable about both the Jaguar and Land Rover brands. She also was very familiar with other luxury brands and gave us good comparative information. It was nice to have this level of professionalism at this dealership. Although I ended up with another brand from a private party - I will definitely go back to revisit this dealership again for my next vehicle. Thanks again.

Ke
Review №57

Excellent customer service from Tommy Padula who could not have been any better. From the moment I entered the building until I drove out the service was first class.

Te
Review №58

We recently moved to AZ and while in town for the closing on our new home, we wanted to buy a vehicle so that it would be here when we moved here permanently a month or two later. Tim Taylor at Royal Jaguar made this easier than we could have possibly expected. To be clear, we bought a pre-owned Acura RDX and not a Jaguar or Land Rover but we received the same great customer service as if we had bought a Jaguar. Tim was friendly, professional, and helpful. He was a no pressure salesperson, letting the vehicle sell itself and explained the very transparent pricing policy. While he offered us a full range of optional services, he did not pressure us to buy them. Tim really exceeded our expectations when we went to pick up the car and he presented me with a dozen roses! A nice touch. The awesome customer service continued even after we left the dealership with our new car. Tim followed up with several phone calls to make sure we were satisfied. I would recommend Tim Taylor at Royal any day, every day if you are looking to buy. As we say in New England, It was our best caaaaah buying experience EVAH! Thank you Tim and Royal Jaguar.

Da
Review №59

Jackie was the sales representative that came out to speak with me. I had stopped by, because I saw a car that I really liked, but it was closed and she was going home. However, she got my information and stayed in contact with me, so she helped me from beginning to the end. We ran into a few obstacles, because my credit is frickin horrible, but her and the Royal team came together and got me into the vehicle Ive wanted for years. Great service, great people and I just wanted to say thank you to all of you who were there to assist me in to driving away in my favorite car.

Cr
Review №60

Best customer service from all employees. Krysta Valerio was our sales associate and she was great to work with, she went above and beyond to help us with the purchase process. Thanks again for everything

Er
Review №61

I bought a Range Rover Evoque from Zeke a few years ago and recently bought a Velar. I was given another first class experience with an added bonus. They completely redid their showroom! I was used the the great service and was happy to do business in a absolutely lovely showroom. I’ll definitely be going back to Royal for my next vehicle!

Ka
Review №62

If you are buying out of state, dont be concerned at all about working with Jackie at Royal Jaguar. She will make sure the transaction is easy, and that you are pleased with your vehicle from beginning to end. Thank you, Jackie for all your help. I love my new car!

Li
Review №63

Very professional. Tommy was great. I will come back in the future.Thank You, Brandon Johnson.

Ar
Review №64

I bought the Infiniti From Mr. Miranda and he was very helpful. He was attentive and flexible. He worked with me for about 6 hours and never complained once! Highly recommend this dealership

Je
Review №65

Thank you Tommy for the warm welcome and the initial tour of your Fpace and Epace inventory - and a huge thank you to Jackie for making the car buying process so simple! Everyone was a pleasure to work with and my Jaguar is everything I dreamed it would be. I will see you all again in a few years, you can count on that!

An
Review №66

Mom SUV was serviced, and while waiting she found a new ride to take home to Pops. ..cool place in the mountains and nice service. Peace!

Do
Review №67

Purchased our new vehicle from Royal and had the best car buying experience. Jon McClard was our sales person and he was friendly and knowledgeable. We actually met the GM Robert Cuillo which is the first time we have ever met the GM at any dealership. Overall very pleased and look forward to buying our next car from Royal.

Ji
Review №68

This is a wonderful place to buy a vehicle! Our salesperson, Krysta, was so nice, knowledgeable and fun. Negotiations were easy and we drove off with the car we went to look at. W would definitely go back when we need another vehicle.

Lo
Review №69

Purchase my Fiat from Royal Land Rover Jaguar and was an overall great buying experience. Jon McClard was our sales guy and he was so friendly and professional. Definitely recommend this dealership!

ha
Review №70

Came in knowing what I wanted. The staff was super friendly and very professional. Not pushy salesman make the buying experience smooth and easy! Jon McClard Was the person that took care of me and I give him and them 5 stars for a reason! Knowledgeable about vehicles and comfortable to make a decision with. Thank you guys!-Harry

Ga
Review №71

My mom was in need of a vehicle. I was referred to Krysta Valerio through a friend. From the time she answered the phone it was a very positive experience for mom and I! She took her time going over options. And eventually mom decided on a Jeep compass. Great deal on it! The overall experience was awesome! I truly appreciate the way this young professional sales lady took care of my mother! I would highly recommend her to anyone! Thank you Krysta AWESOME Job!!

jo
Review №72

I am so happy and grateful to o have been working with the AMAZING JACKIE . She made the process of buying a car sooo delightful and easy! We literally did the entire deal over the phone because of my busy schedule and when it was time for delivery we just went in there didn’t spend that much time and boom we were zooming out with our brand new car!! Thank you! Definitely recommending her to my network!

Iz
Review №73

It was my first time buying a car and I was definitely stressed to the MAX! I had no idea what I was doing but Jackie helped me so much. She’s super funny and all around awesome. She made the experience experiment easy, stress free (as possible), and informative. I would definitely buy from her again! Overall experience at the dealer was amazing too. Thanks everyone!

Ta
Review №74

This was the best car buying experience I’ve ever had from start to finish. Jackie was amazing, never pushy and went above and beyond that our new car was perfect. I’d highly recommend Jackie and Royal

Jo
Review №75

Royal Jaguar, and sales consultant Tim Taylor specifically, made the entire buying process enjoyable. No high pressure or let me check with my manager BS to deal with. This is a class operation.

Pa
Review №76

Tommy Padula was our sales rep. I found him to be professional and very knowledgeable about both the Jaguar and Land Rover brands. He also was very familiar with other luxury brands and gave us good comparative information. It was nice to have this level of professionalism at this dealership. Although I ended up with another brand ( CPO ) from a private party - I will definitely go back to revisit this dealership again for my next vehicle. Thanks again.

Ar
Review №77

Royal Land Rover/Jaguar is by far the best dealership in town. Cesar Miranda is top notch!!. This is the only place in town I will buy a vehicle. So far 3 vehicles with another one next year. Cesar is an outstanding sales representative who truly cares for his customers, considering their business is to sell you a vehicle. I cannot say enough - Thank you for the great customer service and attention to detail with our new vehicle.

St
Review №78

A phenomenal experience. Will be back. Highly recommend!

Ki
Review №79

My new Jaguar XE is the most technologically advanced car I have ever owned; and I had trouble getting all the different systems programed. I met with Tim, and he spent over an hour with me, helping me get set up on Jaguar InControl, the app on my phone, and all the settings inside the car. I left feeling that I was extremely well taken care of, and my new car is now everything I wanted and more! All the employees I met at this dealership are super nice and caring. I look forward to returning for my first service!

Ja
Review №80

Hello! my mother and i just bought a 2018 ford mustang from royal jaguar. all the jaguar associates are such angels. i’m so thankful to have had the best associate jackie💓 they were so helpful with this process and 100% honest. i’ve been looking for a mustang for a while and went to other places, but the cars never drove the same or had good warranties. i know jaguar really takes care of their cars, pre-owned or new. i am so thankful to have the warranties i have on the car and put my trust in royal. if you are thinking of getting a car, definitely get it from jaguar. it’s 100% worth and the experience is the sweetest. so happy with my car, and even more thankful for jackie.💞

Ra
Review №81

This Jaguar dealership is the best of the best.As I spent the afternoon here I was at every turn ensured a quality experience.The Sales Rep Cesar Miranda that helped me is fantastic to work with and I recommend that if you are in the market for a Jag that you seek him out and work with him as he will ensure that you drive out with your new vehicle in a way that makes the Jaguar statement.

pa
Review №82

This was our second purchase and 4th for our family. Krysta went above and beyond to make the process of buying a truck stress free and easy! She was very knowledgeable and answered all of our questions.! Chris over in service even came out to look at our truck and gave us his honest opinion answering any and all of our questions. The entire staff at Royal was incredible and great to work with!

Je
Review №83

Jon was amazing and so patient with me. This was my first time buying a car without my husband so I had kept going back and forth between a few cars. Jon was very knowledgable and patient reviewing all the details and specs about each car. I feel very confident that I made the right decision buying my F-pace and my husband agrees!

Jo
Review №84

Love my new car. Royal staff is friendly and kind. Tommy Paula was very knowledgeable and helped through the whole process. This is the second car I purchased from Royal and couldnt be happier.

Co
Review №85

My buying experience with Royal was great. The level of service I received from Mike was excellent. As I live in Phoenix, I really appreciated the communication from Mike. Getting a new vehicle can be stressful, but that wasnt the case working with Royal. The entire process was surprisingly stress free. I would definitely recommend Royal to anyone looking for a new vehicle.

So
Review №86

Personnel at Royal Jaguar make you feel welcomed the minute you walk in. They made purchasing our truck easy which we love. All of our questions were answered promptly and their financing process was efficient. Our sales representative, Krysta Valerio, is an asset to your company. She is caring, knowledgeable, experienced and kind. We will definitely refer anyone looking for a vehicle to Ms. Valerio. Thank you.

Ma
Review №87

Very professional. Very Friendly. They definitely value your business.

Ja
Review №88

I had a very positive experience here. Jackie Carpio was incredibly helpful and knowledgeable. Thanks for everything!

Jo
Review №89

Tim Taylor made is so easy to test drive and buy a car.Thank you Tim

Ja
Review №90

We recently purchased a used vehicle from this dealership. The process was smooth from beginning to end, thanks to the salesperson Jackie. She provided excellent customer service, starting with bringing the car to our residence for a test drive. She allowed us plenty of time to test drive, including trying out rough roads, and steep windy mountain roads. There was no hard pressure to buy, and she informed us of relevant information about additional warranties besides the excellent drive train warranty provided by Royal. Jackie prepared the paperwork ahead of us arriving at the dealership, so we only spent minimum time there. It was easily the least stressful car buying experience Ive ever had, and we love our new (to us) vehicle.

LE
Review №91

Jon and the whole staff were great...love the car too.

Yv
Review №92

Krista Valerio is an amazing sales representative. She has been very helpful in helping me find the exact vehicle I am lookin for. She is honest, professional, compassionate, very kind, great sense of humor without ever compromising her professionalism or integrity. Krista is knowledgeable about a variety of vehicles which I appreciate in deciding on the best vehicle for me and my family. She has already helped us find one purchase one vehicle and on our way to purchasing 2 more. I look forward to continuing to work with her for future purchases. Thank you Krista, you are amazing! 🤩

Sa
Review №93

I bought my vehicle from Jackie when she was just starting out. I wasnt too excited about adding to my monthly payment when I purchased some warranties, but thank goodness I did! So, thank you Jackie for taking care of me and not pressuring me. You ended up saving me a ton of money and I appreciate it. Best customer service I have ever experienced at a dealership.

Sh
Review №94

This is the first time in my life buying and owning a car. I would like to thank Tommy Padula for making this a memorable experience for me. He is phenomenal and transparent. He is very informative and answered all my questions. He engaged us in meaningful conversations and made every effort in getting to know us.I highly recommend him to anyone who is looking to purchase a car. A big thank you to everyone at Royal Jaguar Tucson for making my day!

Wi
Review №95

Royal Jaguar is absolutely a wonderful place to purchase a vehicle. Tommy Padula always has our best interest at heart. He goes out of his way to make sure we are completely satisfied with our vehicle and price. He greets us with an unmatched energy of any other car dealership. He has never pressured us into a purchase that we were not 100% sure of. The buying of a car can be extremely stressful and the experience Tommy offers makes the process smooth and stress free. He has never put on that “salesman” mindset that often pushed us away from other dealerships. Since we purchased our first vehicle in 2002 from the Royal Automotive Group, we haven’t gone to another dealership. Thank you to Tommy Padula and the entire Royal Family for all the wonderful care you have given us over the years.

Li
Review №96

We are extremely happy with our purchase of a used car form Royal Jaguar. Jackie Carpio was simply amazing! I would recommend to go see her if you are in the market for a new or used car from Royal. She made the whole process easy and fun.

Sc
Review №97

We live in the Phoenix area but took the drive to Tucson to see a used car at Royal Jaguar. I had previously spoken with Cesar Miranda on the phone over a period of a few days. He kept in touch and eventually we decided to come in to see the car. Cesar was very polite and professional and answered all of our questions. We ended up purchasing the car and worked with Cesar throughout the entire process without being handed off to a sales manager or finance person. The experience was very enjoyable and we would definitely buy here again!

Ty
Review №98

Best dealership in Tucson, AZ! We purchased a Jaguar and our salesperson Jon McClard was amazing. Was absolutely the best car buying experience we have ever had. Customer service is top notch. Definitely recommending friends and family to buy their next car from Royal Jaguar.

Jo
Review №99

Loving my Jeep Jackie sold me! She was really cool to work with and follows up with me from time to time to make sure everything is alright. Definitely advise to shop local at Royal and work with Jackie if you can.

Br
Review №100

Our family vehicle broke down and we needed something right for us. We headed down to Royal to see Jackie and she took great care of us. She took the time to help us find the perfect fit and no pressure like some sales people. Their warranty cant be beat. Well be back for another soon, thanks!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:4670 N, Circuit Rd, Tucson, AZ 85705, United States
  • Site:http://royaljaguar.com/
  • Phone:+1 520-477-0572
Categories
  • Auto parts store
  • Jaguar dealer
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–5PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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