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G & E Auto Body
135 Miami Ave, Trenton, NJ 08610, United States
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G & E Auto Body
Comments
Al
Review №1

Rich is my man, he does a lot of great body work for my business. I often come back toHim and he treats my and my employees like family. He’s a great guy with excellent prices. Always a pleasure !

Gi
Review №2

Always professional and reasonable 5 stars

Ga
Review №3

Truly professional and friendly. Will go the extra mile

Kr
Review №4

The guys here were really great! Explained everything I needed to know, and they were very kind and professional!! Would definitely recommend them!! Great service!!

Ri
Review №5

Very friendly staff.. the owner Rich was and is very helpful and works with his customers..I would 110% recommend G & E

Iv
Review №6

Terrible experience, my wheel flew off and AAA towed it there stating they wont charge me, the next day i called the owner asking about the car and he was yelling for no reason and wanted to know about the pay other than the repairs, this man said hell repair it for 4,000 for brand new parts and 2,000 for used parts. He tells me my suspension is completely bent and when i went to check, i did not see anything wrong but the studs destroyed. I ask him what was bent and he tells me the suspension but i wanted to be more specific (sway bars, shocks, etc.) In which his only answer was the suspension and on top of that he still charged 145 for the storage fee. I took it to my own mechanic he repaired it for less than a thousand and this man tried to charge me more and cant tell me whats broken.

Am
Review №7

My car was towed to G&E after I got into an accident. I work in Lawrenceville but live in PA and was a long way from home and by myself. Since their tow truck driver was the only one on, he couldn’t initially commit to taking me all the way home. While I was at the shop making my calls to the insurance company and AAA, the guys went out of their way to make me comfortable, give me water, and even offered to have someone run to get me food. Then, after finding out my insurance wouldn’t pay for a rental and AAA gave me a 2 hour window (or more) to pick my up and tow my vehicle home, the owner at the shop called in another tow truck driver to cover them so the original driver that brought me in could take me the 60 miles home and drop my car off at my local shop. They took it upon themselves to do this to help me during a stressful time and for that I’m very grateful. These guys are the best! THANK YOU G&E!!

S
Review №8

Great Service, Painting, towing, and Repairs

Fo
Review №9

My car was towed to this shop after my accident by AAA. I did not have collision insurance so I ended up letting this shop to fix my car. The owner charged me $7000 to fix the front end after many delays lasted more than 7 weeks.The first day I took home the car, it broke down on road. This back and forth continued about 5 or 6 times. Each time I had to call AAA to have my car towed back to the shop.After half year, it seemed all ok then I found the AC was not working. The first time they fixed it. However, the second time when I did not AC, they charged $400 to fix it.The last blow is that 4 weeks ago, while I was driving, I saw smoke coming from under the hood. I took my car to the dealer. They found out that the radiator was bad. So I have to spend about $500 to fix it.Since the radiator was part of the work this shop did on my car, I went to the owner asking for reimbursement. After 3 weeks of waiting, he was going to give me $179 for the part. When I asked for labor cost reimbursement, the owner went super angry. He cursed me and tore up the check of $179, shouted at me with abusive language. He ended up not covering any of my cost due to his poor work.

Jo
Review №10

Great place, never had an issue. Richie always delivers on what he promises.

s
Review №11

The BEST. Goes above and beyond to help the customerRichie is awesomeThe only place to go when you need service

Sh
Review №12

I would highly recommend this auto body shop. Ritchie is thoroughly honest and professional. My rear bumper paint job didnt get done very well the first time due it being really cold in the winter, I called them back in summer and they kept their promise and fixed it really well. I appreciate their service, hard work and honesty! Thumbs Up!

Sa
Review №13

Very Professional and easy to work with as far as providing a rental car. Repairs were done in a timely fashion.

Fr
Review №14

The people at gns always take care of me always make sure that I give a good price in the work get done properly

Bo
Review №15

Township towed car there after accident. Told owner I was going to get car repaired at different body shop. Owner was angry and was pushing for me to let him do the work. I persisted and sald I wanted car repaired at my preferred body shop. When toe truck came to pickup car they found it keyed down the whole side of the car that was not damaged from accident. I questioned owner about it and he denied everything and was very rude. If I could give 0 stars I would. I am telling everyone I know to stay away from this body shop. Dont go there!

He
Review №16

Best auto shop experience Ive ever had was through G & E! My car looks beautiful and the staff was wonderful. Excellent customer service and they even finished ahead of schedule.

Mi
Review №17

DO NOT GO HERE. I was in an accident on Friday. We were told they would have someone look at it that afternoon and let us know if the car could be fixed. Called them Saturday - the technician wasnt in, hed look at it Monday. Called Monday, technician wasnt in. Called Tuesday - finally got somewhere. We went back on Wednesday to get the plates and my belongings from the car. They tried making us pay a storage fee ($35/day) for the time wasted waiting for THEM to look at the car or forfeit getting any money from junking my car. ALSO, they made us pay for the towing services, despite having AAA. Absolutely absurd. They are your typical mechanics. Say theyll do something in a specified amount of time, then make you wait twice as long for any results. I will be reporting them to AAA and the Better Business Bureau. Avoid this place like the plague.

Ta
Review №18

Got into an accident made me tow my car there. Ok. fine. Insurance said they wanted to do it at a PACE facility so i had to get it released. Did that. They closed early that day and charged me a storage fee even they they were closed... The next day I called and argued they didnt budge and the dispatcher charlie was extremely rude. I tried getting it towed that day he charged me for 2 storage fee days. I was angry as hell. Again argued they just hung up. I asked when they were open until. They said five. My tow truck guy got there around 330 and they were closing. He was still able to get it out of the yard but G and E consistently lied to me. Whatever you do. Dont get your car towed here. Ever. They do terrible work from what I have seen as well.

De
Review №19

I would never take my car there again they had my car for over three weeks never put pinstripe back on damaged side never put hood emblem back my abs light is still on my seatbelt is a different color my headlights face the street I cannot even see at night. I wish someone will see this and maybe thy will contact me n fix its not go there. I was good friends with Richie but he did me wrong

Cl
Review №20

Like any small business it has its quirks, but they are willing work with you and you become a customer for life, they do more than just body work time permitting

Ke
Review №21

Well my sons vehicle was taken there after an accident approximately 3 weeks ago. He was giving a fair quote for repairs and also was told the car would be done within a week. So far its been 3 weeks and its been nothing but the god old run around. My wife went there with him because my son just turned 18 and I dont know if this Ritchie guy even exists! Im beginning to believe theres been more sightings of bigfoot than this man Absolutely horrible service and I could accept that if there was better communication with his customers. Im going to go meet these today and get the real story. If im not satisfied im going to demand the deposit back and take the vehicle somewhere that is honest and prompt. I do not believe in begging people to take my money! I refuse to wait in line at a restaurant because again im not going to beg someone to take my money. There are business classes available and maybe this half arse company should look into attending few. This will be the last time me or my friends or family will ever go there. As far as free coffee goes, ill buy my own for $1.00 and just fix the freakin car!!!!

Jo
Review №22

Had the Worst experience! Picked up the car to find it had No Horn! Signal light bulbs had not been reinstalled! Too many issues to list here. When I attempted to contact Richie he completely ignored or evaded me by phone and email.

ja
Review №23

Got into an accident, G&E auto sent over their tow truck driver, the guy was a total jerk, first time Ive ever been in an accident so i was asking him a few questions and he was a total jerk to me, thats the last thing i need after what Ive been through...AAA is affiliated w them, called AAA and told them also....never want to do business w G&E auto...

Ro
Review №24

Dont go by the outside of this business your car will look great when they are done 👍

Th
Review №25

Dont go there shotty work and very dishonest.

Je
Review №26

Only went here to settle an insurance claim. Friendly staff

Pa
Review №27

Customer service sinks

CP
Review №28

Underhanded practice.

ga
Review №29

Repairs took two months!

Eu
Review №30

Good

Me
Review №31

Unprofessional

Information
8 Photos
31 Comments
3.5 Rating
  • Address:135 Miami Ave, Trenton, NJ 08610, United States
  • Site:http://g-e-auto-body.edan.io/
  • Phone:+1 609-528-0456
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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