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Firestone Tire and Brake Pros
2800 Auto Plaza Way, Tracy, CA 95304, United States
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Firestone Tire and Brake Pros
Comments
Je
Review №1

Best place to get your tires! I shopped all around town and by far the Firestone had the best deal for the best tire. Nick and Daniel really made the experience easy!10/10 recommend

Ro
Review №2

Worked with Daniel on getting a quote for brakes on my Benz. Not only was he very helpful but he was honest. Appreciate that, especially in this day & age when most car places just like to get over on you. I will definitely be going back to do business with Firestone when it’s time to do the rear brakes on my car. Thanks Daniel & Firestone!

Ab
Review №3

Had a flat and the they were very backed up but still had me in and out. I just want to say thats great service.

Ne
Review №4

Since 2007, I always been shopping and using this place as a primary store for my tires needs. Both my wife and I are computers and we are constantly on the Road. As continued customer spend lots money and bought services like alignment and recommend tires for my four cars. As it turned out, recently my wife car got a flat tire. I send her to this place to fix the flat. As it turned this place charged her FULL price of $120 for fixing a flat tire and claiming the flat tire was not fixable. As shown from picture send by my wife the tire was worn from inside and the manager charged her anyway. She paid the money and I expressed to the manager my frustration and told him that would be my last visit to his shop and simply expressed that he does not care!My advice when buying anything from this place be careful they would give thousand excuses to shift the guilt blame on you and try to con you to buy more items and not claim any responsibility! Do not deal with these guys - they are Crooks! Take your business to a more reputable establishment, since the customer or customer service does mean anything to them.

Ph
Review №5

Excellent phone knowledge and very up to date

ch
Review №6

Hard when the car breaks, give these guys a shot.

Ty
Review №7

I love this place. As a single woman I tend to get anxious taking my car to shops. Not here. They read my check engine codes without charging me, they are honest about the life of my tires. Ive never had someone tell me I still have a good month or two on my tires based on my driving. When they say I need something done, I know its true. They are good about helping me prioritize work with my budget and not pile on stuff that isn’t necessary. I wouldn’t go anywhere else unless it was out of their realm of what they are able to do. Great place!!

Fr
Review №8

Outstanding service, i went to get my vehicle an alignment and inspection, they took great care of my car and made sure to point out everything that needed attention on my vehicle. Will definitely come back and highly recommend this place.

Mu
Review №9

Great experience, staff are very helpful friendly always got my 2 cars there never had issues there, reasonable and professional, thanks guys i left Tracy hope to find a place like yours where i will live.

Ra
Review №10

Very good experience and service. Professional attitude and skilled technicians. Had a RUN FLAT tire fixed which had a screw in the crown area and was leaking air.

Do
Review №11

I always receive good personal service every time I come get my oil change and tire rotation. The shop is clean, the people are nice and they are not pushy with the services and sales they have.Shop owner Nicholas will make things right if you have an issue. Check them out!

Sh
Review №12

Moved from out of town and needed two sets of tires and the guys price matched what we would have normally paid at our old shop with no problem. They where polite and on it.

To
Review №13

Love this place, I have been going to them for the last 5 years. Daniel is always helpful and explains what they need to do and why!

Jo
Review №14

Ripped me off for a tire repair. Said it was unfixable with sidewall damage, but the sidewall was fine according to Les Schwab. Sold me a tire to get home to Fremont. Now I have mismatched tires on my car.I filed a complaint with the BAR

be
Review №15

They are always great. Have been taking my car there for many years.

C
Review №16

My 2nd time around purchasing tires from them. Definitely the most affordable in the area. The guys are very nice and take care of your car. These guys have become my go to shop for all my car care needs.

Je
Review №17

We have been coming here for three years now. The best customer service.

E
Review №18

Not bad prices, they have coupons, the guys are friendly and helpful. Wait time is 50/50. Sometimes fast, sometimes slow.

An
Review №19

The boss man over sees all repairs and is very fair and accommodating~

Ri
Review №20

Reliable service and fair prices. My new go to tire and brake shop.

Em
Review №21

Excellent service! They have worked me in last min on 3 separate occasions, all of them on weekends in which they were jammed busy already.

Da
Review №22

Ive had my vehicles serviced at firestone before and have had good experience but this location lacks pride in craftsmanship... Went in for an oil change and tire rotation, got home late and hit the gridlock the next morning to find out I have no windshield wiper fluid and my car had an alarm code for low tire pressure meaning they did not verify proper tire pressure as their work order claims to..SMH....soooooo I paid full price for half ass work.. Not fair and I will never bring my vehicles to this location.. Mybe the firestone on central avenue will provide the service Im accustome to..

si
Review №23

Very professional service friendly guys a must!

Ja
Review №24

The Best Customer service in the region!

Er
Review №25

Came in with tire issues after hitting a pot hole and was in and out with a fixed car for only $25! The staff was nice and helpful and got my car fixed in no time.

Re
Review №26

If you dont want to leave with a empty wallet and bank account stay away from this company all they want is all your money they charge for each thing they do Im surprised they dont charge you for each pound of air they put in car tires they charge 14 dollars for each spark plug you can buy at any auto store fore around 2 dollars and work first on the cars with.the biggest bills to the customer if you.want a oil change dont hold your breath their after bigger money

Pa
Review №27

A+ Service. Have been regular for 3 of our cars for past 5 years. Very professional and go extra mile.

De
Review №28

Great place, quick and thorough service

Ja
Review №29

Reasonable guys and honest quotes

jo
Review №30

Fast service and always good customer service

Ra
Review №31

Pretty happy with the oil change and lifetime alignment

Ad
Review №32

I fixed flat tire for 35$ then found out its too expensive

at
Review №33

Nick and crew As always 5star service.

Bi
Review №34

Helpful people good service

An
Review №35

Honest work at a god price

Ed
Review №36

Good and fast

Ro
Review №37

Great service

Me
Review №38

Excellent Service

Ny
Review №39

Got it done same day.

kk
Review №40

Do not go

Information
23 Photos
40 Comments
4.3 Rating
  • Address:2800 Auto Plaza Way, Tracy, CA 95304, United States
  • Site:https://tireandbrakepros.com/
  • Phone:+1 209-836-1700
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Diagnostic center
  • Muffler shop
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:10AM–2PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30AM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:9AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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