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Brake Masters #163
1210 N Tracy Blvd, Tracy, CA 95376, United States
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Brake Masters #163
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Ro
Review №1

I drove 50 miles from Oakland to see Henry and his team. It was more than worth it. Henry saved me $500. I received a quote from another business in Berkeley that wanted to charge me $500 more to replace all four brakes. Henry took a look and said the back rotors could be resurfaced and did not need to be replaced. Will definitely be back for my future brake needs.

Ni
Review №2

Henry and the Fellas keep the Lincoln Running this is my third time and just like clockwork they have me back on the road BRAKE MASTERS ARE THE BEST LOVE YALL

Sh
Review №3

They give great service. The manager Henry is really nice and always honest.

Mi
Review №4

Cant go wrong getting brakes done here. Quality work and a lifetime warranty for the pads.

GL
Review №5

Weve been living in Tracy for a few years now and over 100 miles away from our auto mechanic. Weve been looking for a good reliable place to take our truck, our only vehicle. We gave Brake Mastersa a call after a few High suggestions, we were not disappointed! We called them in the morning they took us in, had our truck back to us by 1pm and came way under budget for new brake pads and rotors. We found out new home! Thanks so Much!

Jo
Review №6

Henry the manager is the man! He runs this branch of Brake Masters and he provided my family and amazing customer service. I had called around and everyone was rude so I called BrakeMasters. No one answered but they called me back in a couple mins which I loved, and Henry answered all our questions. We had a really good experience, Henry was upfront and honest and prices were very fair. Best brake shop in Tracy by far.We called a couple days before, and brought it in early and it was done that day! We had new front brakes and rotors and an oil change- the works! Henry even opened for us at 7:25 which helped us so much because we had an important appointment at 8am. I will be back many times with Henry and BrakeMasters Tracy and we are bringing in our other car next week!

Mi
Review №7

My AC wasnt working properly, and I had it serviced a year ago. Took it to Henry he recharged the system at no cost and added a die to detect links in the future. Good service!

St
Review №8

Henry is the best. The crew are always amazing.

An
Review №9

Great place, decent prices, coupons friendly customer service

Ji
Review №10

Dont go here, this is one of the worst places in Tracy. They overcharge you and they completely use you if you do not know anything about cars. They charged me over $200 for a simple fluid change. Their customer service is horrible and the cashier is rude. And I have plenty of customers who come into my auto part place and they tell me about how horrible this place is.

El
Review №11

Great place to do any maintenance engine and brake job and reasonable prices pleasant staff.

Jo
Review №12

It took a little time but they got the job right and made my family safe with the good brakes

De
Review №13

This is one of the best places I have taken my car to have work done. I thought I needed brakes but they said mine were ok. I did get a synthetic oil change and cabin filter change and the cleaned my battery connections. They asked me about the extras before they did them. I definitely recommend!

Ni
Review №14

Great service quick easy and painless very affordable pricing

Ke
Review №15

They were glad to help with my dyi bearing job . by pressing a bearing in to a hub

jo
Review №16

Fast, Friendly and Affordable..Thanks Carlos for the premium service always!

Sh
Review №17

Was looking all around in Tracy and Stockton called 5 different places and brake masters quote was the lowest cost. Friendly and fast will definitely be going back for future services. I am grateful they can do it the same day, the place I used to go in Stockton kept my car overnight :(

Ro
Review №18

Have very good customer service. Always do a great job and trust their diagnosis. (They never try to sell you service you dont need) Been going here for 20 years and keep on returning.

Ra
Review №19

What makes this place great is that people who works in there. If you want a very good and nice service ask for Henry Bayne. This man is so nice and respectful he is always gonna tell you if theres anything wrong with your vehicle.Thanks Brake master team.

Pa
Review №20

Henry and the rest of the crew are the best. Great value for the service they provide.

DU
Review №21

Henry was super helpful and went above and beyond with amazing customer service! Thank you! Will definitely be coming back!

S
Review №22

Great staff and great customer service!

Da
Review №23

Derek was an absolute pleasure to work with! First time customer and he explained the process along with great follow up. Was in and out with oil change and brakes done. Great service!

Da
Review №24

Henry and Jim where of great help. Awesome job and always updating on findings.Great place for brake jobs and oil chang. All Ive had done until now. Seriously recommend!

Da
Review №25

Great service on my breaks, but now my car smells like cat piss, only after I picked up my car. I expressed my concerns, and they made excuses why it was not their problem, and walked away.Guess thats how they treat homeless veterans, probably figured I was lying because they know my situation.Yes the latter is an assumption, but its my experience. Most people blow off homeless people, its easy for those fixed in society to let those lesser, be more lesser.Safe to say I WONT be going back to this location, and I will be calling the main office.Main office blew me off even harder, love how America treats those who served...Update: 5/30/18 Came in the store last week to buy oil, and filter. Noticed the store has a smell of cat urine, so if the store smells like urine. And my old car I had to get rid of, because it smelled like cat urine. It really sucked, because it was on the drivers seat. So every time I sat in the car for any length of time, I would smell like cat urine. Thank goodness for good people, because I had to get rid of the car, fortunately I got a better car. But if this experience happens to you, at least you have this to go by.It ALL adds up now...

ke
Review №26

They do good work at at a fair price. However be prepared to leave your car all day with them.

Ma
Review №27

Brake Masters and Jimmy are the best car guys around! Their Customer Service is awesome! Ive been bringing my car here for years, and I always know my car will be fixed right! They are great mechanics and are honest and exceptional! Thanks, Jimmy!!

Ch
Review №28

Great place for most car needs. Honest quality.

Is
Review №29

Brake Masters gives an Excellent Service over the years Ive encountered problems with my vehicles. Service and Customer oriented, much thanks to Jim/Manager and Henry and their Staff ! Strongly recommend Brake Masters to All.....

Ja
Review №30

Honest and Professional. Thank you to Henry and all the crew.

Mo
Review №31

If you need brakes this is the pkace to go. They were able to go the extra mile to help me out. Thank you!

Vi
Review №32

My husband and I missed this place. They have the best service in our cars weve ever had. The staffs were friendly, too. Found and fixed the problem of our van that dealer couldnt even find what was wrong. We were a loyal customers for 2 1/2 years until we moved back here in the bay area.

De
Review №33

My experience at Brake Masters has ALWAYS been good. I thank them for their gr8 service!!!

Br
Review №34

Great service, prices and friendly employees.

An
Review №35

When they fixed my brakes they noticed something odd and investigated. Worked with us during the entire time.

A
Review №36

Just left this place. They were not busy at all and I only needed a brake inspection. Possibly because they just didnt feel like doing it or some other unknown reason, I was told that they could not remove my after market wheels because they couldnt find the wheel key. I asked if they checked the glove compartment, which is where I keep it. They told me there was nothing there. I got into my car and found the wheel key exactly where I said it would be. Again, Im not going to speculate as to why this happened but its obvious that either no one checked or there was some other reason they chose not to provide me service. Either way I wont be going there anymore.

Le
Review №37

We have used them for years. And are always helpful and honest

Ca
Review №38

Food was delicious, service was great and great atmosphere.

Jo
Review №39

Honest service. Hard to find these days but this shop has it. I have been a customer for over 10 years.

Xc
Review №40

Great place Henry is really helpful, would recommend this place to anyone looking for great service on their vehicle!

Mi
Review №41

Henry will give you an honest estimate and diagnosis.

Me
Review №42

Friendly people. Reasonably priced. Ill be back.

Co
Review №43

Made an appointment for 7:30am, the earliest I could. And ended up waiting till around 9am till they started to perform the work I requested of them...

Na
Review №44

Best people! Best atmosphere! Love BrakeMasters#163!!💙💜

Ni
Review №45

Jimmy is the best. Very helpful!!

Ja
Review №46

Complimentary potato skins while oil change.

Ja
Review №47

Excellent service

Sh
Review №48

Nice staff

Al
Review №49

Not helpful. Shop busy and only one tech. Fail.

Information
5 Photos
49 Comments
4.6 Rating
  • Address:1210 N Tracy Blvd, Tracy, CA 95376, United States
  • Site:https://brakemasters.com/stores/1210-tracy-blvd-tracy-ca/
  • Phone:+1 209-229-4275
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Radiator shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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