I would under no circumstance recommend you do any business with this seller. I was not at all impressed with these cheap shutters. They were a little flimsy for my taste and I decided I wanted a different product. I returned the item, brand new in unused condition, in its original box, in less than 30 days after it was shipped to me. I paid for the return shipping as the seller didnt offer free returns. The seller charged a 20% restocking fee despite the fact I followed all of their return instructions and promptly returned unused merchandise. I fail to see why this was warranted or necessary. I messaged the seller and asked for a full refund but all I was given was a generic answer to read their return policy. No where on the item description page does it say this seller does not offer full refunds. Buyer beware - there are plenty of reputable sellers to do business with. Modern Builders Supply is sadly not one of them.

Worked with Heather on a kitchen remodel!! She did a great job getting everything I wanted and needed!!

Great place, great and helpful staff

Good location, helpful service from the employees there.

Best customer service in the industry

Chris G. is the most helpful and professional person we have worked with. For any company anywhere! He has gone above and beyond his duties to make sure we have the best experience with Modern Builders Supply. We received the wrong size product--partly our fault, partly because we received bad info from a former local rep of the brand of product we were purchasing. No fault of MBS--and Chris has done everything in his power to make sure we are taken care of and the exchange is going as smooth and economical as possible. Great to see Modern Builders is hiring top notch quality humans to work for them. Ones that care! Our transaction is not even completed, but I can already tell Chris is on it! Thank you Chris for your continued help!!

Quick delivery just get around the building for delivery

Colleen has helped me design all my cabinets for our new house. Shes been amazing and has great ideas. She is patient and listens.

Friendly, the guys working there know the products, order picked right away, no problems

Patty was able to find out where my package was sent which was the wrong address. Fortunately, the person who received the package notified MBS of the wrong address.

Very helpful and knowledgeable. Staff was quick to acknowledge us when we walked in and lead us in the right direction.

I want to thank Modern Builders for recommending an amazing contractor to come and fix my balance assembly in my windows after not hearing a word from the original installer. Dave Pelton (2nd contractor via Modern Builders) was very professional and took care of my issues with my windows. I highly recommend Modern Builders and the people they employ. Thank you for your service.

Wonderful service to our business for over 25 years and going ! Thanks MBS Toledo ! Scott Seigman, owner of Seigman’s Siding & Window Specialists

They were nice and friendly and helpful

Great service, had 3 different employees make sure I was being helped while I waited for the first guy to return with my replacement part. They even replaced it for free. The best customer service I have had in a long time.

Do NOT order equipment online from these crooks. Ordered a metal brake and it broke a hour after getting it out of the box. They do not honor any type of return policy. Do yourself a favor and stay away from this place all together.

For OUTSTANDING SERVICE AND CUSTOMER SERVICE THE GREATEST.

Wish they carried more material for contractors than what they dotheres a larger demand for interior contractors versus exterior contractors versus going to a big box store for drywall and etc etc wheres there were more at versatile as far as it comes to contractors

Glad to have a store like this in Toledo. This is where I buy Polaris windows from. If ur contractor want to buy here I strongly recommend to go with it.

Great prices and service. They always have what we need!

I worked with Amy and she was very helpful. Picking cabinets can be overwhelming and I never felt like she was annoyed with me. Took the time to explain everything.

Very professional...quality products

Lot supplies you dont find on other materials stores you will find it right here

Great place, Very friendly staff who have the knowledge to help you get stuff done.

Awesome customer service verry fast

They usually have everything you need to get your project started right

You tell them what you want and you go to the wherehouse door pay for it pickup your item and then leave

Great service, and materials..

Very helpful!

Most everything you need for home improvement

Life savers

Expensive

Exceptional service