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JCPenney
3111 S 31st St Ste 3301, Temple, TX 76502, United States
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JCPenney
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Ju
Review №1

Loved it, I bought some things, and my wife bought even more. Great experience

S.
Review №2

They are closing so hurry in soon!!!They had some good sales.I ended up saving almost $130 on my sons clothes.

Al
Review №3

Great 👍place, sorry 😞its will be gone in a few weeks.

Sa
Review №4

Going to miss this place. I did however get some really good deals on there closeout

Yo
Review №5

Glad I went in got some great deals...sad to see them go..

Sh
Review №6

GREAT. EVERY TIME I GO THERE I BUY SOMETHING.THIS TIME SOME FANCY BEAUTIFUL AFTER 5 TOPS & BLACK PANTS. WOULD LIKE TO SHOW NOW BUT WILL SHARE A PICTURE OF ME, ( PENNEYS FAVORITE SHOPPER )

Ra
Review №7

Store going out of business. Prices raised to then mark down. Prices were better beforehand.

Pa
Review №8

I love J.C. PENNYS....LEAVE IT OPEN....CLEAN, GOOD CUSTOMER SERVICE AND MY FAVORITE STORE ON TEMPLE MALL.

Ta
Review №9

Good sales prices need to be lowered a little bit more

Va
Review №10

Please to easily return items I purchased online that didnt fit. Transaction was smooth.

Dr
Review №11

I hate too see them leaving groovy stuff and great prices. For everyone in the family.

Ar
Review №12

Awesome sales, close down prices

To
Review №13

Right before Christmas had a great sale on jewelry and the staff is so helpful.

Ab
Review №14

Definitely can see that it is going out of business. Get there while supplies last

R
Review №15

Good sales thru the whole store. The only place I can find percale sheets in Temple, on sale, perfect thread count, good color selection. I also like their towel selection and prices.

Te
Review №16

Make sure you join Rewards. The sales have been great

Do
Review №17

Store is going out of business, clearance sale, but prices are higher than before on many products. Very sad to see, used to be a good company.

Bl
Review №18

Good ol JCPenny. A dying business model. I found everything I needed and left. The lure of being able to touch what Im buying is a progressively weaker idea.. especially with the same items always only a day away and I dont have to leave my house.

Vi
Review №19

Love it I have to use all coupons and discount and it save me a lot of money

Ru
Review №20

Mr Louis, is a 5 star, he was very helpful and such a nice man. He would be a great manager.

Ka
Review №21

Good good deals!! Going out of business!!

El
Review №22

Closing tomorrow had good sales

De
Review №23

Going out of business. Liquidation sale going on. Everything must go.

Pa
Review №24

Im going to miss JP.

Ke
Review №25

Margaret was the person that helped me out to pick a ring, and she was the nicest person ever. Great customer service, and she was so nice! Don’t hesitate to go buy your jewelry here! You won’t regret it!

ro
Review №26

Going out of business not much for men, but plenty for women and children.

Ja
Review №27

Store is going out of business so they are having a liquidation sale.

Ja
Review №28

Great black Friday sales, and I love that they combine coupons!But as far as helpfulness when trying to locate something, it wasnt that great. Locating an employee that could help (didnt have a line, doing someones makeup, etc) THAT was the hard part.Only other thing I would recommend is a little more space between racks. It wasnt easy for their disabled patrons to look around or browse.

Da
Review №29

Going out of business sale. Hope the prices drop more.

An
Review №30

Sales associates were very helpful. The store itself seemed to be low in stock. This could be from past holiday. Well see

Ka
Review №31

JcPenny in Temple is closing, very little organization with clothes!

Ca
Review №32

Great discounts!! The lady at the jewelry sales counter was so helpful she was able to give me the best deal possible. I definitely will go back.

Wa
Review №33

I have always enjoyed JCPennys but now its supplies are gone because its closing.My 30 years old Granddaughters got most clothes from there.Now my younger Grandchildren wont have that privilege.

Cy
Review №34

I, WAS LOOKING FOR COATS AND JACKETS, AND, THEY DID NOT HAVE ANY THING!!!!!.

Ca
Review №35

Great sales, friendly service

PE
Review №36

Shopping for our grandkids. Love this place

Re
Review №37

Got some great sales for tax free weekend, the person who checked us out helped with the coupons process because when youre older it can be difficult. She was marvelous!

Re
Review №38

Great experience at the hair salon. I have one of the best stylists there!!! But they all do a great job from what Ive observed.

Ti
Review №39

I love JCPenney. I really do. I went in to buy a pair of shorts. They were no longer on sale, as I was informed by the cashier, so I left without making a purchase. When I got home I decided to check their online price. Sure enough, I could save $20 by ordering online and picking up at the store. 15 minutes later my order was ready. I drove back to the store and got the exact pair of shorts for $20 less. Thats just absurd. No wonder brick and mortar stores are in trouble. I love sales and discounts but whoever came up with this marketing idea needs to be fired.

No
Review №40

We got a decent deal being the item were on sale

Ga
Review №41

Fairly busy given the circumstances. Clean and orderly.

Jo
Review №42

The prices are unreasonable and the quality of the clothes is second class.

Ab
Review №43

Great going out of business prices

Re
Review №44

Had great service today from the Salon! Fran Hawthorne worked me in and worked her magic and my hair looks wonderful! Also I got to use my Salon coupon, that was awesome! So very rarely get those!

Sh
Review №45

I love shopping JCPenneys. I normally buy clothes there. The only reason I am giving three stars is its always so ungodly hot in that store. Which means I cant stay in there very long to shop as it is so uncomfortable.

De
Review №46

I know JC PENNEY has had issues but you can barely call this a store. It is never stocked, has empty shelves and very few people to assist. The register always has a line with only one employee. Normally if I am walking around I feel like I am the only one in the store.

74
Review №47

Now everything with 40 and 60% off in all store

Da
Review №48

This store should be recieving a 1 star rating however I am giving it a three for one reason, their was a worker by the name of Jordan. She even when customers were giving her a hard time greeted me with a smile. I think she should be praised because she is what a worker should be. Even though she is working retail she still has an amazing attitude, through customers giving her a hard time. Though she was not the only worker that made my experience better, she is the one that stood out the most simply because she had the best attitude.

na
Review №49

When did they start only selling to tweens? Ugly shoes

ve
Review №50

Gooing out of business

La
Review №51

Ok, could not get any response from sales representative. Looks to me like that store could use some more help on the sales floor. However a very nice lady did help me tremendously. Her name was Renee. Store could use more help like her.

St
Review №52

Great place to shop but sadly theyre going out of business

Ph
Review №53

Limited selection..... check out quickly

Br
Review №54

Janet is the BEST. so accommodating of my limitations, cares how I like it...and great at cuts/styles!

Do
Review №55

Great sales. The sales racks need to be organized. They are overwhelming. Good customer service though.

We
Review №56

Awesome going out of business sale

Su
Review №57

Very clean and large variety department store. Everything was organized and the store smelled beautiful. I buy from cosmetic department. They have a large variety of name brand stuff. I came for the cover all Mac. Service was nice and friendly, they knew their stuff.

Ja
Review №58

Sad to see it go!

Um
Review №59

On the holiday weekend I expected to get nice and good sale with service and friendly. But its opposite. No the products same quality as Walmart and price must higher than . This company needs to train their employees as went back to 40 years ago.

LJ
Review №60

The sales staff helped us find exactly what we were looking for!

La
Review №61

Closing! Clearance sale has begun.

Mi
Review №62

Great service. All clothes have very reasonable prices. They have several brand names clothing and shoes.

To
Review №63

Always have a big choice of clothes and sizes everytime I go.

A
Review №64

So I took my daughter there looking for some basketball shoes. this was a last resort place. they had the display shoes on the shelf. nothing close to that below it. they had boxes of sandles. no organization

Sh
Review №65

Limited check out counters open. Had t walk the entire store to find one. Sale person rude.

Ch
Review №66

Displays are nice and neat with plenty of selections to choose from. Sadly I dont know how long the store will remain open as the mall foot traffic continues to decline.

Al
Review №67

Clothes selection is decent enough. A little pricey since a large portion of their product is bigger name brands such Levis, Nike, etc. The store isnt doing as well as it was 5-10 years ago, but the entire mall its in is the same way. Many sales and discounts can be seen at the moment.

Ho
Review №68

Sephora inside😍 and really great sales inside of Penneys...

Ja
Review №69

Nice jcpenny lcoation. they have a big and tall section as well, but be sure to try on the clothes because some of the sizes vary

Ju
Review №70

One of my favorite department store to shop. I get good fitting on my jeans & shorts here. I earn rewards when I purchase something..

Do
Review №71

Nice and clean stor

st
Review №72

The selection of XL clothes isnt very good!

Ly
Review №73

Sad its closing out

Th
Review №74

I visited with my wife who looked for clothing (extremely exciting for me) after her vision appointment next door.There is really nothing I wanted to see at JC Penney.

Sh
Review №75

Friendly employees nice clean and organized even the clearance section was organized

Di
Review №76

The prices are still too high

Mi
Review №77

Sme ol same ol

Br
Review №78

Not a great selection and only one register employees kind of rude.

Ge
Review №79

Great sales

La
Review №80

Cashiers went out of their way to assist me with what I was looking for. Great deals also!

Re
Review №81

Great going out of business sale

Jo
Review №82

Decent store. Small selection compared to the larger city but it served it purpose

Re
Review №83

Great value. Great customer service. Awesome shopping day

Ne
Review №84

Ms. Young in the Sephora department is awesome, knowledgeable and patient!! Shes great and shows she cares about her customers.

Ma
Review №85

Good got hair done.

Al
Review №86

It was so slow to wait . . . and wait . . . and wait . . . and wait . . . and wait just to PAY for some jeans for my nephew. . . it took way too long. . . definitely goingnto just stay away!!!

Ca
Review №87

It was nice and clean. The girl in sephora was very helpful and took the time to help me find what I wanted.

Gl
Review №88

Always hsve loved JCP♡♡♡

Da
Review №89

🛍

Ry
Review №90

They do not have any maternity clothes at this store. You would a company as large as JC Penney would have a maternity section.

St
Review №91

Associates were helpful and our shopping was fun.

Ki
Review №92

Always great. Plus, there are TONS of savings!

Tj
Review №93

Great selection and good prices.

To
Review №94

JCPenney is an average place to shop. Since they have restructured, the items in the store are a little bit cheaper. All in all, it is an okay place to shop. I do like that it is inside the mall and you can also reach it without going through the whole Mall. Just park beside JCPenney and there are several entrances on several sides of the mall.

di
Review №95

Very disappointed in staff. Good thing for me I am a shopper, spent way to much money here. So if you need to stop shopping its a good place to go.

Jo
Review №96

10/10 Highly recommend. Great sales and super friendly/ helpful staff

An
Review №97

Store was a mess, bathrooms were even worse with over flowing trash cans, bloody tampons on the floor and no paper towels. Could not find an associate anywhere to assist with dress shirts. Cashier smacked her gun while complaining that nobody in the store helps. Line built up with 5 people and we all waited patiently for after the cashier called the LOD for assistance on a sale check. At least acknowledge the long growing line. I feel sorry for anyone that would have come through the store in a wheel chair because there were so many sale racks in the aisle it was ridiculous. No surprise these stores are closing if this is how they are run.

Li
Review №98

At least one person was happy and helpful. The store was clean but the bathroom had a wet dog smell. It was a bit challenging to find my way around the womens clothes.

An
Review №99

Why is there ALWAYS a price discrepancy here? There signage is always wrong. They will also argue with you at the register & hold up a hold line just to try & prove a point. If you try to use more than one coupon they tell you to get in line again. (I was with my daughter) Not my favorite place to shop. Also they took out all the price scanners and didnt want to give me prices as they said I could just download the app & do it myself?? Not great customer service!

Jo
Review №100

I finally found something to buy, but this store doesnt do it for me and that makes me sad.

Information
45 Photos
100 Comments
4 Rating
  • Address:3111 S 31st St Ste 3301, Temple, TX 76502, United States
  • Site:https://stores.jcpenney.com/tx/temple/clothing-stores-temple-tx-0259.html
  • Phone:+1 254-773-3163
Categories
  • Clothing store
  • Department store
  • Furniture store
  • Jewelry store
  • Shoe store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:12–6PM
  • Sunday:11AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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