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AutoZone Auto Parts
1001 S 31st St, Temple, TX 76504, United States
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AutoZone Auto Parts
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Im
Review β„–1

Came in today because my check engine light was on. Not only did the guy have an attitude but was not friendly at all. I guess as a woman were not suppose to know about cars?? Anyhow got the machine and he told me it had a misfire. I told him thank you he just looked at me weird and handed me the print out. The place is clean and organized. Gave it a 3 🌟 because the place is well put together and you can find everything you need for your vehicle.

Ki
Review β„–2

Good place for parts. But everytime I go in there. There is only one person helping customers and the rest of the employees are standing around talking.

Al
Review β„–3

Great parts at reasonable prices. Even offer curb service.

E
Review β„–4

Louie in commercial auto parts is the best! Very knowledgeable and best prices!

Ja
Review β„–5

Good with some prices and great customer service.

Mi
Review β„–6

They got me the right battery and installed it for me. Very friendly and knowledgeable and they got me out of the door to work sorry quick.

La
Review β„–7

This location off of 31st is very organized and clean. Workers know their business.

Wi
Review β„–8

Service was great. Music in store playing on store speakers very inappropriate. Lyrics were get out of the way Bitxx and even had the f.... word. I dont like confrontation. And being prior USAF I am thankful for the review option on going maps. I am just passing through. Thank you for all you do keeping America Rolling. God bless

Je
Review β„–9

Good place to buy car wax and Armoral

Lo
Review β„–10

VERY helpful and kind staff members. Will deal with them again. Keep up the good work.

Tr
Review β„–11

Would have been nice to know that the oil filter you sold me took a different size wrench than the factory oil filter. Hire smarter people. Starting a 8 mile walk

Br
Review β„–12

Depending on whos working they can be very helpful or not so much

Ro
Review β„–13

Manger of this store is very helpful and will work with u

Ky
Review β„–14

One employee young & not knowledgeable, but the adult was very helpful.

Th
Review β„–15

Usually have what I need at a reasonable price. Pretty much your typical large chain auto parts place.

Br
Review β„–16

I went in to get my battery checked and Eli was amazing!! He was so helpful and I’m glad I didn’t have to wait forever like most places. Overall great place !

My
Review β„–17

I was having trouble with my battery and Eli was such a amazing employee. He checked to see if it was bad and of course it was so he got me a great deal on a new one. I like good looking and knowledgeable guys working on my car.

Ke
Review β„–18

Fast, friendly and knowledgeable staff.

Ro
Review β„–19

The employees are very helpful with a good attitude! We showed up about 45 minutes prior to closing time. Our car was evaluated and fixed in a timely fashion!

St
Review β„–20

Mario was extremely helpful and got my battery changed out quickly. Excellent customer service from him!!

Ma
Review β„–21

Helpful knowledgeable, and always friendly!

Er
Review β„–22

Scott was great. Well experienced and patient. I had my kid and he fell asleep but needed a battery bc I didnt think mine would last one more crank. We all know how the line can be in these part stores and the last thing I wanted to be caught in with my kid passed out. I called in advance just to question, without hesitation he gathered some info and told me he was waiting for me. I pulled up and as told he was and quickly tested my car told me where everything was reading and we proceeded with a new battery. He took my card bought the battery brought it out and the tools to exchange everything, cleaned my cords and lubed everything up. I did nothing but wait with my sleeping baby. Good guy and great service!!!!!!!!!! Deserves 10 stars

bh
Review β„–23

Always helpful people here

Ch
Review β„–24

I was literally having an awful day, and Scott made it so much better. He replaced my battery in the cold and rain and he was super nice and just really made my day. Thank you so much Scott!!!!

Ch
Review β„–25

My experience to autozone was ok.

is
Review β„–26

Its a bother for an customer to ask for help. Good custimer service is rare these day...or I think just here

ch
Review β„–27

Great place qualified help

Mi
Review β„–28

Seem like a fair price had it in stock

Pr
Review β„–29

Made sure I was taken care of and offered me the best deal possible

Pa
Review β„–30

Great experiences with my needs for car parts.

Mi
Review β„–31

I always use AutoZone Charlie manager

Bi
Review β„–32

They broke the windshield wipers I bought. Then they upsold me on some other windshield wipers.

Iv
Review β„–33

Very unprofessional. The workers were arguing. The guy that was trying to find my parts was in a nasty mood. I will never go to that store again!!😑😑

Jo
Review β„–34

Most of the time they have what I need. I always find it easy and stuff is pretty well organized. I wish they would please higher more knowledgeable staff. What does engine side have to do with windshield wipers!? But I have to admit its better than ORiley!

Ju
Review β„–35

The guy was there was not very helpful

Vi
Review β„–36

Great knowledge and was very helpful with finding what I need

Cl
Review β„–37

It has appropriate safety Covid precautions

Je
Review β„–38

I came here to get my lights for my car and they were quite helpful. Welcomed me when I entered the location and they got down to the part I specifically needed. Overall this location has great customer satisfaction. Continuing to come to this location for my auto needs.

Na
Review β„–39

Cody and his employees are amazing with their help. Thank you guys!

C.
Review β„–40

They always are patient with me and helpful. Love the Ladies they think like me. The Guys are great too.

De
Review β„–41

The guys was very helpful and he made sure I had the right part

Br
Review β„–42

Would not honor warranty on car battery. Shop elsewhere now .

Al
Review β„–43

They have sale on oil right not for a tune up

La
Review β„–44

Good place, great service

St
Review β„–45

The wrong parts got shipped but they refunded me with no problem

Ja
Review β„–46

Great place, convenient.

Ru
Review β„–47

Very friendly and professional. Put my new wipers on in seconds.

va
Review β„–48

Warning light on dash sent us detouring off interstate Sunday evening. Although 20 min before close, they checked us out and made a few suggestions to get us to our destination safely. Very appreciative of the great staff and their help.

De
Review β„–49

My visit to the Temple AutoZone store today was a great experience thanks to Corey, a young man who is very knowledgeable and went beyond his normal duties in helping me. He is a very exceptional employee and I want to offer my sincere thanks to him for a job well done!

Jo
Review β„–50

Love the staff here! They always make us feel welcomed when we come by. They are a very helpful and experienced crew.

Ar
Review β„–51

Great place to get auto parts and assorted after market parts too

Je
Review β„–52

The gentleman that helped me had no clue to what he was doing. Said my Volkswagen was made in Japan 3x before correcting his self. I asked for a diagnostic test. Ran the 1st time said. It wasnt written in English. Got another handheld ran it. Had to get manager to explain details.

Ta
Review β„–53

Louis. G is awesome he just helped me on picking out the right items in my vehicle an ler me know if it was necessary to get it or not Thanks alot Louis.😘

Mi
Review β„–54

Excellent services. Got every questions answered. Battery was replaced without extra charge. Got free air freshers for free. Promotion that was given without asking.

Cl
Review β„–55

Great store and helpful staff. I can trust to send my wife and know that they will not steer her wrong, no pun intended. :)

Ja
Review β„–56

They will try to rip you off. I bought a battery from them and 2 weeks later I had it tested 2 different places and both said it was bad. AutoZone tested it and said is was fine, just low and that my alternator was bad. My mechanic tested and said the alternator was working perfectly. AVOID!

Sy
Review β„–57

I went to go find out to see if they could help me find the right bulb for the left signal light of my car and they came outside and repaired it for me. They did a great job.

Em
Review β„–58

The store manager Charlie installed the battery in my car and was so helpful and knowledgeable!

No
Review β„–59

Ordered a part Thursday night picked it up after work Friday afternoon installed the part by 5 pm

Th
Review β„–60

Clean and open store as are all Auto Zones (formerly Chief Auto Parts) that I have visited over the years.I like the name brands and especially the car, storage batteries. Great battery and great warranty.

Ma
Review β„–61

Outstanding

li
Review β„–62

Always buying car parts pretty fair prices

Sm
Review β„–63

Honest and helpful associate. Checked my charging system and was honest about the results and didnt try to just sell. Me a battery I might not need.

Cr
Review β„–64

Very helpful staff. Good selection of car parts and good prices. Easy in and out.

Je
Review β„–65

Very helpful

Je
Review β„–66

Lots of car care stuff, but not simple items. Parts are pleantyful. staff somewhat knowledgeable. Willing to help which is good. Lots of sales on items you can really use. Can tell you what your check engine light is all about. No military discount. 0 american stars!

Do
Review β„–67

I have been getting all my parts from AutoZone for the last 35 years. I have always been pleased with the employees and their products.

Je
Review β„–68

They have good prices but close early when you need them

Da
Review β„–69

The best!!!

Ca
Review β„–70

Came in and had a young man help me. He was quick and very polite. Your manners and quickness was greatly appreciated.

Am
Review β„–71

Came in for a battery check and it turned out to be something more serious. Miguel and the rest of the staff that was there yesterday did everything in their power and more to help. My friends and I were stranded almost 200 miles away from home. While trying to deal with a very packed store, Miguel kept calling every auto parts shop in the area to try and find the parts I needed to fix my car. Even when he had clocked out of work, he drove me and my friends to a neighboring shop to attempt to get the part we needed (since AutoZone didnt have the part, which is understandable because it was not a common part) though we didnt end up finding it, and ultimately had to get towed home. Regardless, Miguel helped us beyond the customer service expectation, and that man deserves the biggest raise. I cant thank him, and the other employees at this shop enough for making one of the most stressful situations Ive been in in my life that much more bearable. I am so incredibly thankful.

Na
Review β„–72

I always like Auto Zone. They are very helpful.

Ve
Review β„–73

Very friendly & helpful service.

Ke
Review β„–74

The women there work really hard at assisting the customers. Even if they dont know the answer they will get one for you. I really like this location.

Ro
Review β„–75

Very efficient, competant service rendered by personable clerk with friendly demeanor

Da
Review β„–76

Guy was great and helpful I enjoy autozone

Je
Review β„–77

Love the customer service here. Being a woman, Im used to being treated inferior when at an auto parts store, but not once have I encountered that at this location. Very helpful and try to get to you as soon as possible.

Er
Review β„–78

Depends on whos working

Ro
Review β„–79

Great service and prices

Pa
Review β„–80

Well at 1st it seemed like it was going to take a minute or two but after a couple of minutes I was waited on by the only employee that I saw that was really busy.but he waited on me and was very helpful.

An
Review β„–81

Good Prices, Quality Parts, Clean and Well stocked, Competent counter people

Ma
Review β„–82

Good people, Refunds no Questions asked. Knowledgeable staff, will Return!

Mi
Review β„–83

Great selection. Friendly and helpful staff!

Ha
Review β„–84

Cool customer service

Ar
Review β„–85

Attendants like of English speaking

Al
Review β„–86

Had my parts

cl
Review β„–87

Great place for you to get help. Free battery check.

Wi
Review β„–88

I stop on a Sunday night for a quick help from them, and the delivered.

Jo
Review β„–89

Never gone to this place so quit bothering me.

Ch
Review β„–90

Good customer service and had the part i needed.

Ki
Review β„–91

Thank you AutoZone for the attentive and helpful staff in Belton tx and Temple .. Belton is the best always friendly no matter the situation.

Li
Review β„–92

Louis was GREAT!Customer service top notch!!

Je
Review β„–93

Ive been to a lot of Autozones, this one had the most kind and helpful staff of any.

Be
Review β„–94

Small neighbor hood store if I need some minor car repair there are always mechanics around this store

Jo
Review β„–95

The quality of parts are dependent on the price, which is expected however the quality of service does not reflect on the company.

An
Review β„–96

Good service at a well kept store.

Da
Review β„–97

Good service relatively knowlageable but sometimes tgey think theyre mechanics and know everything but thats only a few, not all, and not all the time

Pa
Review β„–98

Clean store and good prices on all the auto related products in this store!

Ph
Review β„–99

Nice store, great service and friendly staff.

Re
Review β„–100

I went there to get some oil and to replace my wiper bladesThe gentleman was GREAT he put them on for me. Thats going the EXTRA mile . GREAT CUSTOMER SERVICE!!!!!!!!

Information
26 Photos
100 Comments
4.2 Rating
  • Address:1001 S 31st St, Temple, TX 76504, United States
  • Site:https://autozone.com/locations/tx/temple/1001-s-31st-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1306&y_source=1_MjQ3MTkzOS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 254-771-0155
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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