Very helpful and professional staff. Kahlil answered all my questions and is very responsive. Facility is clean and secure.
Easy in and out. Need to move keypad to enter due to sprinklers. Had to wait to enter ?
Great local customer service,The guys here are Awesome & very helpful..!Clean safe units, great lighting & convenient.Best storage around..!
Zach is the best! He helped me get into a unit that suits my needs. The prices are competitive and customer service is top notch
Thank you for being in touch, even with a time difference, never haved problem with payment or with any issue. in a year no one misunderstanding, no one problem, there are no meaningless letters to the mail and e-mail, this speaks of reliability and professionalism. thank you.
VERY friendly and helpful staff, plenty of carts to help move stuff in/out!
The Best customer service was provided by the Manager, Khalil. Ive been a customer for 5 yrs. and always had a pleasant experience when speaking to Khalil, in person or on the phone. StorQuest is safe, secure and conveniently located. Pleasant experience in all areas.
Weve rented a storage unit at this location and are extremely pleased with our experience. Kahlils customer service is always excellent. The units are very spacious and clean. We trulyrecommend this facility.
Customer Service/Khalid especially, was wonderful! My only complaint is that you dont pro rate when you have to move out, because of the Movers Schedule not mine! Because I had to move out of my unit 7 days after January 6th, I had to pay for a another Full Month, due to no fault of my own. Now that Im out early, youll be able to rent my unit out early & Get DOUBLE Rent For My Unit! Great for Your Company, Not So Good For Me!!$200 is alot for me as A Senior!Also, for about 4 Months at the beginning of my rental, I was Overcharged! I had to watch the automatic payment Ever Month & then Call for a refund or adjustment. Im just glad I noticed it myself! No one from your company ever noticed!A few policies need to change for your Customers sake!
Best storage place! Fast response, clean facility and mostly importantly friendly staff. I went based on the reviews and close proximity to my household and it certainly lives up to its reviews.
Wonderful customer service! Friendly and efficient over the phone and in person. The storage unit is great- super clean and easy to find. Wish I remembered the gentlemans name at the front desk that helped me. I have had a great experience with StorQuest!
Coolio’s guest service is excellent! I look forward to visiting my unit. He is always helping other guests in a friendly/professional manner. Keep up the good work. Informative and reliable
Great experience the staff is very knowledgeable and was able to quickly help me select a properly sized storage unit and clearly explain how to access my unit. Thanks again for all the help.
I rented at Storquest in Temecula the manager Kahlil was knowledgeable, friendly, and the property was clean, I wasn’t sure what size I needed and he helped find the right size storage and made my experience fast and easy.
Received excellent customer service from employee, Zack! Thank you so much for your hard work!
Zach, great help bro!Had them for a few years, always willing to help us out...
I was a customer at Storquest Temecula and the service is superior to any other storages I have been to, the property was clean and the manager guy kahlil was extremely helpful and made my transition smooth and easy would highly recommend renting at this location!
Very friendly staff. Nice and clean.
Rubio was super nice and easy to talk too. He took the time to answer all my questions and had recommendations for me. Easy access to my storage and very convenient. Prices were in my budget. Very clean and safe.
Overall great, but I rented the unit because it was advertised that I could do my hobbies there and even turn my unit into an art studio, but the clerk on duty gave me grief about not just dropping things off and leaving, and called it hanging out if I did try and utilize the space for my hobbies, such as playing guitar and building motorized bicycles.
A huge huge shoutout to Kahlil for his excellent customer service and patience. During a difficult time with my family and everything going on, he exceeded my expectations and really made sure that we were 100% satisfied! If you’re looking for an excellent storage company, look no further! This is the one!! Thanks again guys!
Great service and several kudos to Khalil. He went beyond the call of duty to correct a minor problem with a door. Nice to know that customer service still exists. Wonderful facilities, easily accessible.
Zack was great!!! Very helpful and clean facility!
Great costumer service all the way around. Very accommodating when deciding on a storage unit size
This facility is well-maintained by Khalil. It’s clean and security is great. There is tons of room for my trailer to go through the property. I’m a long-term tenant with multiple units. Throughout the years, I’ve always received great customer service. Dana is also a manager here and she has ALWAYS been a big help to me. I highly recommend to anyone looking for a secure storage or RV facility.
Great experience...Zach was very informative and helpful. Thank you!!!
Everything was good! The staff was very helpful!
Wosrt storage place. I would not recommend it to anyone. I had a unit for years and it got broken into. The staff addmited they where not doing their job properly. Like cheking the locks properly. Plus the office smelled like mariguana. I was very disapointed with the customer service after having the unit for years. I would not recommend this place to anyone. I also tried to call their boss, left a message and never got a call back or any answer at all.
Management must use ALL communication means available in their system to notify tenants of their units condition/incident i.e, burglery etc. VERY POOR AND IRRESPONSIBLE handling of my units case, VERY POOR security features. Will NEVER recommend this facility to family and friends.
I was working as a Hospitality Manager and had to stop by the storage several times a week, Kahlil was very pleasant and helpful everytime I saw him. He knew each persons storage unit and would give updates on deliveries. Very professional and efficient.
My move in with Kahlil was great. Zach was also very nice. I’ve been perfectly happy. Also Dana it was nice meeting you today.
Kahlil and the rest of the staff there are very nice, informative, and helpful. When I was notified that the rent for our unit was going to increase $100, I asked them if they could not increase it just for the next month because I was pretty certain that we were going to have all of our stuff from storage removed fairly soon... well not only did they do that, but they went the extra mile and decided to keep our unit at the same price for the rest of the year!
Visited StoreQuest Self Storage in Temecula today and the young man that assisted us (Kahlil) was so very professional, helpful, and nice! The facility was secure, spotless, and we liked the location. We felt pretty confident that our belongings would be safe. Thanks Kahlil for being so pleasant! See you soon! 😆
In my adventure of sourcing the perfect storage unit, Kahlil answered all of my questions. Shared things with me that would be of benefit like the moving truck rental onsite, closed circuit cameras on the premises and the security coding that is unique for each floor of the building.Thank you Kahlil
Superb Storage Facility with Exceptional Service!Clean. Secure. Affordable. Generous Access Hours.And you get Kahlil, too! He went above and beyond to help me out when traffic delayed my initial setup meeting. He stayed after closing to make sure my newly leased unit was set up and accessible that day. Kahlil did this so my moving truck and entire moving schedule could go forward as planned. Help like this in the midst of moving stress was priceless!The people and facility earned these 5 stars. Thank you!
Walked into StorQuest and immediately Mr. Zak provided me the best service. I would recommend this company to anyone whos looking for a Storage with quality service. Thank you
Kahlil is awesome, he totally remembered me and it’s been a year . What a sweet you young man. He helped me and reminded me of my storage unit . I’m getting older and forgetting things. Good job mom and dad raising your boy. 👍🏻Update: moved out of my storage today. Had a blast chatting with Zach and Dana today as I was packing out. Great staff!
Khalil was amazing! Helped me with all my issues and figuring everything out regarding my storage unit! Super knowledgeable about everything and very nice! It’s a super clean place too! Highly recommend Storquest and give Kahlil 10 stars!!!!! Thanks for such a great experience!!!
Rachel was the bomb!!! She called in a timely manner after I reserved via the Storquest online reservation system. She was so very helpful when I got to the facility assisting me in finding the perfect unit to fit my needs. Very pleasant to work with. Get it girl!! Thanks so much!!!
Kahlil and the other employees are awesome. They were helpful and knowledgeable. This place has the best prices in town and the units and complex itself was immaculate. I recommend 100%.
Kahlil is awesome, he helped me out with my many questions that I had and guided me into the perfect unit that I severely needed by this weekend. Saved me tons of time and grief. I can now rest with piece of mind knowing my storage of my personal belongings will be well taken care of. Would highly recommend this facility and kahlil to anyone. Professional, Courteous and got a great deal.
Storquest has been incredible kind and helpful from the very first moment I called. Khalil was friendly and accommodating upon our arrival! He explained everything clearly and got us all set up in no time! We felt safe and taken care of and their rates are incredible! Highly recommend!
Pretty well hidden storage facility. Setting up a unit took no more than a few minutes and upgrading storage units is just as quick. Its size of the units are very affordable.
I highly recommend this facility! Great service, clean, and very friendly. Kahlil is very knowledgeable, and helpful! On one of my visits to my storage unit my car would not start. Kahlil jump started my car, without hesitation. That is great costumer service!
Awesome service, excellent custom care. Zach is amazing.
Dana and Liz are very compassionate to my situation. These girls are great and have helped me tremendously. Ive been renting here since 2013 and I would highly recommend.
I got evicted recently and the easiest part of all his was having a safe and affordable storage facility to house all of my stuff. Dana at the front desk made it really easy to get me what I needed. Good job. Definitely recommend this to a friend
The customer service that I received from Kahlil & Dana was perfect! Their caring, attentive attitude and follow through for my needs was right on! I appreciate their level of service. You dont get that every day in many areas of customer service! Thank you to both of you. I used your facility for only 2 months, but will always come back to you if I need storage again. I will also refer you with the highest reviews! Thank you again! Deborah (Juliana) Robey
I have been storing my items for several years. Kalil has always been very polite and helpful. The site is kept clean and access to my unit never a problem. I am very grateful for the help and the service. I would recommend StorQuest to everyone I know.
The staff is friendly. The elevator always works. Carts are always available to move things around easily. The place is clean and well-lit. The temperature is not too hot. I really like this place for storing my goods.
The staff was very friendly and knowledgeable about the units. They made renting the storage unit very easy and pleasant. I would highly recommend this place.
Easy and convenient access to storage unit. Would recommend this place to family and friends.
Khalil made my experience with StorQuest such a positive experience. I not only felt like family, but found the moving in and moving out much easier than I anticipated. I would highly recommend. Thank you Khalil and Dana!
It is a wonderful place. The staff is very friendly and helpful. Could not have chosen a better place. I recommend going there.
I LOVE this place! The facility is always clean and the staff is AWESOME! I have been storing my things there off-and-on for years and I wont go anywhere else! Do yourself a favor and check them out before you go anywhere else.
I spoke to Dana about renting a unit and she was so pleasant and provided me with all the information I needed. Khalil was there when I arrived today and was very helpful got me in and out quickly. Looking forward to doing business here
This is where you want to store stuff!They are always friendly and have a smile. Kahlil helped us pick out a couple storage units and everything fit perfect. He always greets us and ensures our unit is working out ok. You just cant find this kind of service any more. If he leaves, I will leave and take my stuff to where he goes!!!
Staff was very accommodating and really helped me get the right size unit for my needs. Payment process very simple. Great operating hours! Dana in front office was super professional and pleasant to work with. I would highly recommend them to anyone!
I have had multiple units here and am very happy. Dana is the reason I continue to rent alone with the great rates. Quiet facility with long gate hours.
The facility is older but kept very clean. Dana and Khalil in the front office gave outstanding customer service. Dana was extremely knowledgeable and answered all of my questions about units and prices. I would definitely recommend!
Ive rented many units before but Kahlil at StorQuest was by far the best customer service person Ive worked with. He understood my needs and helped me get into a unit without wasting my time. I would highly recommend starting with StorQuest when looking for self-storage.
Fantastic units. Fantastic staff. The manager Kahlil is very helpful and knowledgeable. He is fantastic at what he does. Would recommend to anyone.
Dana was so helpful and sweet! Definitely would refer people to her for any needs! Khalil was also extremely courteous and helpful. Will continue referring and coming here! Thank you both so much
Khalil showed me all around the place, and was very helpful with my unit choice. He also came out immediately (must have been watching the cameras) when my UHaul was blocked in from other tenants, and escorted me through the side gate so I didnt have to wait. Great experience here so far!
My daughter and her family are moving down from Washington early next week. Kahlil graciously showed me two storage units. He was extremely welcoming, courteous, respectful, and kind . . . Traits that are very much appreciated!
The staff was friendly and very helpful. They were able to answer all my questions over the phone since I am out of the state. We are a military family and we are constantly moving. This is one of the best facilities we have used so far!
Gentleman who helped me was very friendly and helpful. Service was fast and efficient. Glad I chose to store my things here.
I must say that, its the best price in town. Not only that, costumer service is outstanding! Thanks to Paula and Rubio for helping me and making me feel cared for.
Keep up the good work
Very professional and knowledgeable of services provided. Easy to talk to and excellent customer service! Manager cared about my storage needs and Im grateful to be a client now!
Kahlil thank you for the great service and over the top help. Went over and above. Thank you so much
Khalil helped me secure this very last-minute emergency storage requirement with efficiency, kindness & care. He made sure my needs were met and was very helpful. I recommend StorQuest absolutely.
I had a really good experience with StorQuest,Kahlil was very helpful and a really good customer service. Im very pleased with the way he treated me I recommend StorQuest.
Ive been a long time tenant of Storequest and have been very happy with the customer service provided by the gentleman that runs it. Occasionally a young lady is there and she is pleasant as well. Would recommend if you need a safe place to store your belongings. A big plus is the longer hours you have access to your unit.
Kahlil was very helpful and professional! Kahlil was nice and have great customer service skills. He made me feel comfortable about StorQuest self-storage.
The staff were absolutely amazing! Dana and Khalil were so helpful and Knowledged. I highly recommend this place to anyone looking to store their belongings. The location is great and I felt very safe and confident doing business with them.
Kahlil and Elizabeth are amazing!!!! They are very friendly and helpful throughout the entire process of renting my first storage unit. I gladly recommend StorQuest😊
I was with a friend the other day who was shopping in Temecula for a new storage unit.I recommended StorQuest as I have been with your Bressi/Carlsbad store for years. I was hoping to find someone as nice as Scott. Actually, this is why I’m writing. Khalil was thoroughly charming(yet businesslike and mannerly) and my friend was impressed enough to put StorQuest at the top of her list.Thank you for impressing Janette as much as you did me.Rei Golenor
Great storage facility, very accommodating, nice staff. Centrally located too.
Dana is wonderful. Helped me move into my unit really fast with no problem with a great location for the unit close to the gate.
The workers here at the temecula location are great, always willing to help you out and always checking on you to see if everything is going okay. Weve been tenants here for close to 8 years and we have no complaints! Highly recommend!
We truly love Storquest in Temecula. Kahlil and Dana are amazing! We are returning customers because we only trust this facility and know that our belongings are always safe. Its so nice to know that well always be treated with so much respect here. The units are always clean and well maintained. We recommend this place. Thank you.
Dana was awesome! She took the time to explain everything to me in detail and showed me around the premises. I would definitely recommend StorQuest!
Quick, easy, and convenient!
So helpful during a stressful time! Desk guys are amazing! Thank you!
Paula was absolutely amazing! She was very helpful in the process of getting our stuff moved on. Wonderful service!
I am a long term customer in Carlsbad where I received excellent service for years. Considering a business move to Temecula once again and received great information from Khalil. I found him professional, informative and friendly, definitely recommend storing there because of Kahlil.
Great storage facility. I would recommend this place to anyone. Great customer service. Dana in the front office was awesome!
Awesome experience! Occupied a unit for a full year and never had issues with any type of bugs or anything. Customer Service was great! I highly recommend this facility to those that are looking for storage.
Working with Khalil Rubio was very pleasant. He was very professional and extremely helpful. He showed us the unit we reserved online and guided us through the paperwork - - made it quick and easy to set up our unit.
Kahlil was fantastic explaining every question i askedhe is a asset to your company
My storage account opening was fast. The representative was knowledgeable and accommodating. I have a friend waiting in the car in the heat of the sun so I asked him if he can expedite the process and he did. I was out of there in less than 30mins. I would recommend the facility to my friend.
This place is awesome best service and great prices, kahlil is on point with everything . Happy to see all the workers here they are all so nice. Thanks guys
This was a wonderful experience with a storage facility. I had some unusual circumstances and the staff and the management were very professional and understanding. I would highly recommend StorQuest Self Storage to anyone looking for extra storage, especially this one in Temecula on Lyndie Lane. When I return to the area, I will definitely come back here!
Kahlil, the manager, a fantastic human being. He was comforting, knowledgeable, helpful and so patient with me. I will highly recommend StorQuest to those searching for a quality location.
This place is awesome! The customer service and operators Dana and Kahil left me with assurance that my stuff will be safe. Overall safe place to store your items!
So I love this place until about three days ago. There is a unit behind me that has been broken into by the renters and I have seen a little bit of whats inside and it just looks like gather items bunch of loose stuff trashand there is a little bit of a split in the sheet metal which is what separates the two storages is sheet metal and bolts part of the metal has been cut we reported it and so far nothings been done because these people are still somewhat living out of it and I know one of the renters or boyfriend of theis cutting locks because he was charging his phone in the outlets are locked so I am concerned and will be coming in to the office tomorrow to discuss the issue hopefully with an ownerSo here is an update on this issue which i apologize for my extreme latenesses on correcting my last review. Anyways. I would like to say thank u to StorQuest management for handing the above situation promptly.It wasnt even a day later and the renters I spoke of were evicted immediately. The manager of the facility was on top of the situation the moment he got wind. I feel like our things are secure again. Mostly i want to thank management for handling the situation at StorQuest. I would definitly refer business to StorQuest.They take care of there renters.Now i just need my light bulb changed. Lol.
Staff very friendly and easy to work with. Very affordable and clean storage. Khalil was very quick with getting everything set up.