They made two service calls for two separate appliances, one for warranty work. They were great both times. For the non-warranty call the charge was very reasonable. Friendly and professional!
It took a week before they could come out and fix my dryer. When they got here they didnt have the right part, but they still charged me for a service call. We then scheduled another service call, which would take another 10 days. Meanwhile I decided to replace the dryer. I called to cancel the appointment and they said I would have to pay the return and restocking fee for the part. Never again!
I had an excellent experience with the repair of my LG washer. They replaced the pump only after making sure it was really necessary. Cost was much better than the competition. Repair person was great to work with.
Reliable service and fair prices. My experience has been that the technicians arrive on time and are knowledgeable. When I have spoken with Catherine in the office, I always get a thorough explanation of why the repair was necessary as well as a break-down on the cost of parts and labor. I have a relative in the business, so I always cross check to make sure prices they are charging are fair. On the last repair, my relative told me that he couldnt get the parts for the price they (D&S) were charging. He said he wouldnt want to do the repair for twice the money. D & S is a first rate company, and based on my experience, I recommend them highly!
Excellent service!!! Everyone is very friendly yet extremely professional. My service tech called when I was the next on the list and showed up exactly when he said he would.
The staff at D&S appliance are great. I needed to buy a washer and dryer for a rental while I was out of state. They were responsive and researched what brand/model would work best to suit our needs. They got our tenants back in the laundry business in no time.
These are the the charges for the repair of my oven.Service call $ 75.00(This charge is the cost to show up)Replace igniter 25 Min, 109.00Part igniter 84.99Total $ 291.85Two thoughts. 1. I found the same part, same mfg. on Amazon for $ 15.97 including shipping2. I paid $ 184.00 for service call, 2 X 10 miles driving, < 30 minutes labor.The repair person was excellent. On time, fast, knowledgeable.Erik Ranger
Professional and courteous. They have repaired our appliances since 2005 though Sears Protection Agreements. We highly recommend.
Terrific service. Fixed a nagging problem with my stove. Sergio rocks!
Great store excellent staff! Easy to find!
Service was great..