Hot 2 Cold sent a tech over the same day for a free diagnostic check. I was impressed with the thorough report that detailed the HVAC repair. I appreciated the attention to detail, and professionalism. I will be using this company from now on.
I called after 6:30 pm after being told by 3 other companies they couldn’t get to me before the next day. John called and said he would be here in about 35 minutes….and he was here in 35 minutes! He was professional and very thorough. He had our system up and running in less than 30 minutes. He then checked lines, splits, etc. Very nice person and I would definitely recommend John and his company.
James is exceptional! This company is by far top notch. The customer service is the best. James was super attentive, highly knowledgeable, always on time and we never once felt like he was trying to take advantage of our family. We really feel like he always has our best interest. If only every company was run like them! James deserves major gold stars!
We had issues with our cooling unit, and they came out the very next day to help us fix it! I will definitely use their services in the future. I recommend them if you need air conditioning repairs done on your house or business.
Amazing service and great communication from Hector and Geraldo. Went above and beyond. My unit works better than before. I appreciate their outstanding service. I would recommend to all my friends and family. Thank you for such a wonderful experience.
The service was excellent! The technician arrived on time and took care of us. They have fast response times which is very important to me.
They were able to get me a great deal on the system, and they installed it quickly, too! The result was exactly what we wanted - warm air coming out of every faucet in this house soon with no more cold showers.
Ive used Hot 2 Cold twice now and they will continue to be my first call. They are always responsive, more thorough than other services Ive used, taking the time to fully explain issues and options and I get the strong sense they are fair and trustworthy...I cant say that about other services I have tried in the past. They also have very reasonable rates - they are definitely not the most expensive out there (Ive compared), and their service is the best I have ever experienced when it comes to HVAC repair. Highly recommend!
This company arranged to have a technician out at my house as soon as we could schedule one, and before long, our air conditioner worked great again! Its good to know there are still reliable companies like this around these days who will get things fixed in no time.
They are amazing! This is my second time using this company. All around great customer service from the second I called! They were very friendly and very helpful over the phone! Im always very uncomfortable having service people in my home, but they were great, very professional and left my unit cleaner than the way they found it! We just had a routine maintenance call and the price quoted over the phone was the exact price we paid! I definitely recommend! Thank you!
Ive used Hot 2 Cold twice for my house this past month. They cleaned up and figured out everything to do with my exhaust fan, hasnt ran this smooth since it was brand new. Great price on that and excellent customer service. We used them again this morning to service and clean up the AC unit. again they went above and beyond with the quality of their service and my AC is now blowing strong and clean smelling fresh air.
With all their experience and expertise, the technicians could fix our broken air conditioner in no time! Were ever thankful for them coming out here when its sweltering hot outside--it helped us sleep better at night knowing there wasnt a problem with our AC system anymore.
I called for an appointment to repair A.C they came the same day, saved us from this heat wave. Technician arrived early and didnt take long at all to identify the issue. He is professional and honest. He provided excellent customer service. Good price too. I highly recommend this company. I will use them in the future for sure.
Good service! The technician was very knowledgeable of my situation. They accessed and saved me money by not charging for a replacement or repair that I did not need. Very friendly professional and honest.
Our air conditioner quit working. We called Hot 2 Cold Air Conditioning and they were very responsive. Jason showed up promptly. He was very knowledgeable and had our air up and running within an hour. We highly recommend this company.
I was extremely impressed with the technicians at my HVAC service. They were highly skilled and efficient in everything they did while servicing my system, making it easy for me to understand their workmanship
They were terrific, very professional, and solved everything really well for us–which we appreciate! Our A/C is working perfectly now thanks to them!
I was referred to this HVAC installation company by my friends. They were so great, and I got the system installed at an affordable rate. I am really pleased with how well they worked together to get everything done!
They went way beyond my expectations when they fixed everything that didnt work, plus gave me helpful information regarding my ACs overall performance. Great job, guys!!
Amazing Service. The technicians arrived at the scheduled time. They are always punctual and well-mannered. I would definitely recommend this company. Very reasonable. Thank you.
Our upstairs AC went out on a Monday, and I called them that afternoon, based on a recommendation from a friend. I spoke them and they was extremely understanding and professional throughout. They were able to work us in on that day. They deserves its reputation, theyre professional, prompt, and the was no up-sell. Great job!
This company recently installed AC units for me; they did a fantastic job, leaving us with no complaints whatsoever. The workers who took care of the work themselves showed up early in order to get started before the scheduled time.
They has given us a good experience. They are very professional and have many experienced technicians. Everyone from staff to the owner have been super helpful. I would recommend them.
One week after closing on our house our AC went. It was 9pm Friday night and we were lucky enough to stumble across Hot2Cold. They scheduled us an appointment for first thing Saturday morning. John came out and spent time working with us on all the options and what would be best. He was sympathetic to our situation and really went the extra mile to help make us feel comfortable. After deciding on a system that would work best, he got us set up with an install Monday morning.Our install team was led by Devin, and I cant say enough about the hard work they put in. They were at our house by 8am, but some warehouse issues (nothing to do with them) caused them to have to be at our house all day and into the night. At no point did they consider leaving the job until the next day. They worked until they were finished (9:30pm) and were always willing to answer any questions we had despite hours of work. They cleaned up everything and explained the full system to us despite over 12 hours onsite.My family could not have been happier to find Hot2Cold.
The crew arrived on time and worked tirelessly until the job was done even though it took until 9:30 PM. Everyone was friendly and obviously extremely competent.I give Hot 2 Cold my highest possible recommendation. If you hire them to for your AC needs you will not be disappointed.BobSt.Petersburg, FL
Excellent Service! The service tech has positive attitude makes their job seems interesting. I am pleased with the service performed and user-friendly instructions provided for system operation.
I needed some serious work done on my A/C in my condo. Hot 2 Cold responded to my call quickly and had someone over to help the same day. They were very thorough and professional and even identified another issue we hadnt noticed.Talk about above and beyond! Anyway, my main issue was resolved that day completed within 2 hours. Thank you guys.
They run an outstanding company. Theyve done work for me, and are always on time and upfront on costs. Their text based system lets you know technician will be coming to your house, as well as when that technician will arrive. Their pricing is fair, and work exemplary. Couldnt recommend more.
The technician came and diagnosed the issue quickly and had us up in running our air conditioning unit in no time!
My air conditioning stopped working on a hot day, but they were able to get over quickly with their same-day service option! Thanks for a great job.
Staff was absolutely amazing! They was time efficient and very quick to find the problem and fix it. They was very personable and great to work with Definitely recommend this place!
Tony was a very nice man so I really do not like complaining but at the same time my main request when making the appointment was not fulfilled. I had concerns of potential air loss underneath my home and specifically called in requesting someone go under the home to inspect the ducts for any leaks. This was not done. I asked Tony multiple times to go under the house and he just brushed off my request. When he was getting ready to leave, I asked if he had gone under to check for leaks and he responded by saying no do you want me to I said yes thats why I initially called. I removed a section of the Mobile home skirting to allow him access and he merely knelt down and put his arm under there and said its cool under there but thats because its so hot outside He never crawled under there to check all vented areas. I gave up at that point. It was apparent he had no intentions on doing what was asked. Needless to say, I am disappointed. I am the tenant here and I felt as though I wasted my landlords time and money related to my concerns.
Highly recommended! From the first call to them, I knew they were going to be on point. The team arrived within an hour of me calling them and from then on was nothing but professional service that left us feeling warm all over with a great installation job done by this team.
Excellent service! The AC technician was very knowledgeable and courteous. They explained everything. I highly recommend this company.
We recently replaced our AC and Heating Unit. Did a great job explaining several different options for us to consider. The installation team did a good job as well, the work was clean and neat.
Once again a great experience. Called late night about AC leaking. I received a call first thing in the morning and I requested Mr. John. He came that morning on time took care of our issue and did some maintenance on the upstairs AC as well. As always professional, knowledgeable and thorough. Thanks again John!
I just bought a house and called this company in to do some maintenance on the system. They were on their way over here, and they were awesome!
Hot 2 Cold is my go to place for AC installation and maintenance. They use the latest technology, review your needs, and have a dialogue about best action to move forward with. The staff and crew are all top notch and they treat you like family. I’d recommend them above anyone else. Bigger is not better. Better is better - period. Call them - see for yourself!!
This is the best HVAC repair company in city. I called them yesterday and asked for help regarding my heater repair needs. Their technician arrived on time and repaired my unit right away. I was happy and satisfied with the service offered.
I am very happy with my choice using Hot 2 Cold. Their crew were always on time, honest and professional. They met and exceeded all my expectations and really restored my faith in HVAC companies. I look forward to having their company follow up with regular maintenance in years to come.
Our experience with this company was amazing. They have great and responsible personnel who are really willing to help with my problem. Everyone is hardworking! The tech arrived at my place within the expected time frame. He checked my AC, diagnosed the problem and fixed it within an hour. What a great job!
We needed our boiler repaired, and where really happy with the service provided. Price was fair and quoted beforehand, technician was really professional and friendly, turned up on time and the boiler repair was completed speedily. Would definitely recommend!
Using this company for our air conditioning unit was a great decision. They came out to the house right away and were very professional with their work ethic as well as customer service-we will definitely be recommending them in the future!
Great service! The quality of the work and the honesty of the people.
I called my HVAC installation company. They were wonderful, getting me a great deal, really happy with how everything turned out!
The best HVAC company there is. Office is prompt, timely, and kept us updated on the progress. The tech are excellent.
My technician Tony was super nice and informative, he explained everything in great detail and walked me thru on what the issues were. Very reasonably priced and I would recommend them for your AC/Heating needs!
Excellent customer service and the nicest, most responsive technicians you could ask for. They cared for our house as if it were their own.
Excellent service, as always. Informative, professional and friendly every time. Shout out to Conner and his great work. No point to go anywhere else.
The team that installed my air conditioning system was on time, polite, and professional. They were evident as they explained how the whole thing works, which made me feel less worried about it all afternoon!
I have used this company for my homes heating needs. They were quick to respond, with an install crew that quickly got the job done! I will be recommending them in the future without hesitation--they really know how to make a customer feel comfortable throughout this process.
Great Service! Performed all functions required in servicing our AC system.
The technician, was very helpful and knowledgeable, They found the problem why my ac was continuous working and check my outside unit to make sure everything was working properly.
Great company!! extremely polite, very clean & organized good prices in town I would recommend to all my friends and family!
Amazing service at a good price. I have several rental properties and hot 2 Cold is on my speed dial.
Technicians annual service check on my AC purchased from Hot2Cold in 2018. Blew out my drain line and freon check was ok. Always quality service from the guys at Hot2Cold.👍
Technician was very professional and understood my needs.They even installed the unit the very next day. If you need a unit with quality installed quickly I highly recommend hot 2 cold.
This was my 2nd time to use the company. Will use again. Prompt and professional. Very good repair people.
I used this business for my second AC installation and continue to be pleased with their professionalism. Thank you for a job well done.
Great experience today with Geraldo Rojas. I would recommend this company to anyone who needs A/C work of any kind. Professional, pleasant and quickly found and fixed the problem. L love Hot2Cold A/C!
Online scheduling is very convenient and was able to book for same day. Staff was very knowledgeable and detailed in explaining the issue with air flow in our new build home. The builders install company didnt efficiently arrange the bedroom ducts and used smaller ducts then should have been used for the room sizes. The hot2cold technician was able to show us how it should have been done and provided a reasonably priced estimate to rectify the issue. After the work was completed a few days later we have significant airflow to the rooms.
They were extremely friendly and communicative. The technicians was weared a mask when coming into our house. They completed the work faster than their estimated time. They could not have been more professional.
Ive used them for my HVAC maintenance for several years now. They have always provided a thorough inspection and showed me exactly what they did with each problem, which is awesome!
The technicians was very professional and knowledgeable. He diagnosed the AC problem quickly. Checked everything and made sure all working well. Very satisfied with their work.
James came out on time and quickly repaired our A/C. He was extremely courteous and I couldn’t recommend him more! He also provided a few helpful tips to keep my system running smoothly.
Great service. They quickly resolved my concern and was very professional. Will continue to use the in the future.
Outstanding service. I appreciated the customer service, They are very knowledgeable of the services they offer, was able to understand my service needs and informed me that I could be serviced today.
The hot to cold team are very responsive and professional. We have used them for two of our properties in st. Pete for full duct replacement and repairs. Both times the upper management have worked personally with us and gone above and beyond to meet and even exceed our expectations. One of our properties had an unusual moisture problem within the unit that was hard to pinpoint but the hot to cold guys answered our calls and were out on property same or next day to track down and eventually remedy our issue. The senior technicians were persistent and used their years of experience in the field to keep our system working effectively and efficiently and track down exactly what the problem was. We were back up and running in no time! My wife and I would highly recommend working with hot to cold for any and all HVAC cooling and heating systems and duct replacement and repair!!!
I was referred to this company by a friend of mine. They call me right back after I reached them out and they give me an extremely reasonable quote for my broken leaky unit. They help me to fix my problem and I really admired the fast and high quality of service that I’ve experienced from this company.
My landlord contacted this company and they sent out a technician . He was very professional and very knowledgeable. thanks for the great service.
They came to my house and fixed my air conditioner and they were very polite and I very much appreciate the work they performed.
My husband and I are very happy with the service we received from hot 2 Cold Services.
If you are looking for an honest and fair HVAC Company with great customer service then Hot 2 Cold would be the right company you want to reach out to. I highly recommend them.
They were professional and knowledgeable. They had pride in their work.I highly recommend this company.
John was very professional, prompt, and honest. Very happy with the services performed. Will be using them for all my AC needs!
I used this business for my second ac installation and continue to be pleased with their promptness.
Highly please with their caring, knowledge and dependability. I Will recommend .
First and foremost, Hot2cold will always be my system maintenance/go to for all HVAC needs. Today I had Hector come to the house in which this is his second time helping me out with troubles not due to their inefficiencies. His personal and professional demeanor is well beyond anyones expectations as well as his operational expertise. Thanks Hot2cold for your continued support and special thanks to Hector since I probably wear him down with questions and concerns every time he shows up for a service call!!Another Tech came out to service the system, Geraldo Rojas. As usual, he was very professional not to mention early which I am all for and got straight to work and maybe finished in about 10-20 minutes!!
The Air Company did an amazing job replacing my AC. Very professional, respectful and got the job done in the time they quoted. I will definitely recommend The Air Company to my neighbors.
James was awesome and Id have him back again if I ever experience an issue with the system Im having installed. He walked me through what all of the issues were, explained/showed them to me, and offered several options for resolution ranging from repair to replacement.
Friendly, Professional Service techs. Affordable prices. Really glad they helped us out with a new a/c unit!!
I am a General Contractor that has worked numerous times with this company for A/C coil cleanings. On 6/8/2020 they cleaned the coils at the above mentioned location. The customer called me on 6/29/2020 to express that the unit is not cooling and that the technician left his gauges on the condenser attached. As a result of all the gas in the unit leaked out and eventually damaged the unit. I called Taylor at Hot 2 Cold and she expressed immediate concern, apologized, and promised that the technician would arrive the same day at 9pm to make the situation right. I informed my customer and they were relieved. A few minutes later I received a call from the owner of the company Wayne who told me to find someone else to fix the A/C because they are not going back there. Wayne stated that the customer should have noticed sooner that the technician left the gauges on the unit. First of all, nobody checks their condenser on a regular basis, and the technician who left the unit like that should have came back as he is the licensed technician by the State of Florida. Wayne also said that our business relationship is over. As a business owner, I am shocked by the attitude of another business owner especially when his technician dropped the ball and made a huge mistake. I cannot express how scary it is to work with a company that the technician makes a mistake like that and does not attempt to correct it as if it was going to correct itself on its own. But as a customer you expect management to make the situation right, which in this case the owner was even more negligent and careless than the technician.In order to solve the situation I was forced to contact another company to repair the damage that Hot 2 Cold caused. The bill ran me $555 for this repair. Attached there will be photos showing how Hot 2 Cold left the unit and a copy of the paid receipt from the company I had to hire in order to clean up their mess.
Corey was very punctual, respectful, and skilled at performing the scheduled maintenance of our HVAC.
Emergency visit with Sean the technician for an a/c outage(nothing worked). He called before his scheduled time to let us know he was on his way. He used COVID protocols while in our home and diagnosed the problem. He had the parts to repair the a/c, tested it and cleaned up. So quick and painless, we were back to enjoying cool air again. Thank you
Their team are top notch! from the estimate process through installation, the team was patient with us and provided clear answers without trying to up-sell or add extras to what we need.
Hot 2 Cold is always worth the wait even during so hot weather! Always dedicated to their customers, ontime and honest!
I was very impressed with the service provided by Hot 2 Cold. Scheduling an appointment online was easy and convenient and the technician showed up early.Hector was friendly, polite, and very knowledgeable. His written report of the work performed was clear and concise. He provided an estimate for all recommend work immediately following the cleaning maintenance and inspection of the a/c system.I would definitely recommend this company and use them again. (For those wondering if technicians wear masks into homes during Covid-19, the answer is yes.)
James came on time the same day we called and checked out our whole aging system. He determined the problem was actually our nest thermostat which was only a year old. He removed it, connected the wires to have it run without the thermostat, and cold air began running again. We never would have thought that was the problem. He was professional, knowledgeable, and very friendly. We will call Hot 2 Cold in the future.
Excellent customer service and knowledge. We just went a company we worked with before and comfortable with.
Very professional service I received keep up good work
Many companies see customers as just a drop in the bucket, the few that take an opposite approach tend to last longer and earn new business. Hot 2 Cold appears to be more of the latter. I was having issues with my a/c the past few days, somehow my appointment fell through the cracks at H2C and I that forced me to go another day with no a/c,the fact that this all happened during the peak of the summer season was like pouring salt on a wound.H2C reached out to correct the mistake and make things right. My agent (Heath) stopped in the next day and took care of my issue.He was professional, understanding and went the extra mile to ensure I was satisfied with the work completed. He was notPushing some sales pitch down my throat, just wanted to make up for the error on behalf of H2C and provide quality service. He did just that.My a/c is running smoothly now thanks to H2C. I will always give credit where credit is due. H2C recognized they dropped the ball and made up for it. It’s all you can ask for from of business. If you are looking to switch out your current a/c company. H2C is well worth a try.
We hired this company to help us improve the indoor air quality in our home. We were happy with the service we received.
Great service! The crew was on time and worked until the job was done.
John and Jason were so incredibly helpful at diagnosing the problems with our AC that were causing our electric bill to skyrocket. They were professional and friendly. Without asking, they both wore protective shoe booties every time they walked in our home. We will certainly use them again next time we have an AC problem.
Excellent service and honest assessments. Highly recommended.
I am highly pleased with John Campbell AC Tech. I give him 100% great 👍🏿
Hot 2 Cold is a great company to deal with for heating and cooling issues. Their technicians are always prompt who turned up on time.
Excellent service from a senior technician. Every step of the way, this company has been great.
Excellent service and workmanship and clear and transparent costing.I highly recommend them for all your AC requirements. We use them several times and they are always on time and fix the problem what we needed.