My 99 Jeep was having some issues, check gauge sensor was on, lights were going dim, running rough. I brought it in to Unique Automotive as I have taken my Jeep there before and have ALWAYS been very pleased with their work. I explained I did not want to rush their work, but if there was any way to get this done in one day ( I brought it in on a Thursday night) I would greatly appreciate it because the next day (Saturday) was opening day of the hunting season and I had plans to go. If not I understood. Dom and Albert are AWESOME !!!! I did not expect that it would be accomplished as I was asking for a rush job. They identified the alternator had gone bad, and identified that the battery was a smaller one than I should have with the accessories I had on my Jeep. (Extra lights, several!)Mid day I got a text from Unique explaining where they were with the repair, and estimated Yes, it should be done today.Very pleased to say I was able to pick it up by end of day, drove off with my baby purring like a kitten. YET AGAIN, they took care of my repairs with excellent service and customer satisfaction. Rarely have I ever said I trust my repair shop UNTIL I CAME TO THEM !I have recommended them to my neighbor and she reports the same experience when she was not comfortable with what she was being told at another repair shop.I can not say enough about the comfort I have when I need a repair, and knowing my baby is in their hands.(Unfortunately they could do nothing about my luck in the woods hunting. But I asked anyway . . . LOL)I completely trust them AND highly recommend them for whatever your needs are. They tell you exactly what their opinion is and have before come back with, it just needed an adjustment, minor issue instead of quoting a huge bill of unnecessary repairs.I take each of my vehicles there when I have a problem, (daughters Nissan Rogue, wifes Ford F-150, sons Nissan Maxima, my Jeep) as their moto says Yes, we work on those.Thank you Unique Automotive Repair!!!
Great service, Albert always takes the time to explain the repairs and make sure we feel comfortable. Highly recommended.
I have been taking my cars to Albert for several years now and I will say he is hands down the best mechanic I have ever used. I own several exotic cars that require the time and the know how to service such cars. He is extremely knowledgeable and very meticulous and treats his customers cars like his own. He will take the time to explain the issues and make you feel like your involved the whole time. His prices are more than reasonable and will not charge you for repairs that are unnecessary. I can drop off my car and tell him to do what ever it needs and I trust he will do just that.
My long standing favorite shop was bought by new owners. I was looking for a new shop to care for my vehicle. Unique Automotive is just that. They care for the customer and for your vehicle. They identified issues that were not known, and showed them to me. No scare tactics, just honest expertise with real solutions. They were referred to my by a business with a fleet of trucks and I see why. Trust them with your vehicle, you will be glad you did.
WISH I could rate them 10 Stars!Albert Lorenzo, the owner, puts the YOU in Unique!Forget any experiences you may have had at other auto repair shops!Or better yet, remember them well. Because once youve dealt with Albert and Unique Automotive Repair youll never want to look back!Weve had 2 BMWs and our Jaguar S-Type under the watchful eye and care at Unique over the past year or so.What I can positively tell you after every encounter is that I walk away thoroughly impressed, pleased and feeling like I got THE BEST bang for my repair bucks! PERIOD!Ive always felt the repair bill was extremely reasonable, especially knowing that Albert seems to do those little extra things that a perfectionist would not want to let slip by. IF some other shop were working that way, their bill would be shocking!Im no stranger to the mechanical end of a vehicle, so I KNOW when Im being treated fair and square. Unique is truly Unique!Albert is a BMW factory-trained service technician, with extensive hands-on repair work experience on many other brands of vehicles. This guy knows his stuff! And he has the right tools to get the job done.I feel very lucky to have found Albert and Unique Auto Repair. For me, thats right up there with having a great doctor and a fantastic love life! And Ive hit that Trifecta!Tell them John & Beth sent ya!
R&R Sports - Gas & Brass ArmoryI went to this location and it was great!
Albert,Has been my mechanic for years.... there is no other trustworthy and expert in Bmw repairs I would trust. Before you go anywhere else give Albert a chance. You will never regret it.
A mechanic that cares! Not only was Albert polite and pleasing from the beginning, he was thorough and made sure I was informed about all the work that needed to be done! This guy doesnt cut any corners and goes the extra mile. He has earned my trust!
Thanks Albert,We’re completely satisfied with the extremely professional and courteous service for our BMW. Your technical expertise not only fixed the requested issues but found and repaired some unseen issues before they led to major problems.Thanks again
Albert is extremely knowledgeable, takes his time with diagnostics to ensure accuracy, and is very affordable. Highly recommend
Extremely knowledgeable!!Very nice man!!