This store is well stocked, and staff are friendly. Would be 5* but the promotion I purchased isnt programmed into the register PC correctly. Staff fixed it
We enjoy shopping here and stock up on toilet & paper towels; a bit far from our usual shopping area so we go maybe once every 40 days.
Love Big Lots! Got a great deal on a box spring! And of course lots of other things as well!
They always have a friendly staff. Always point me in the right direction for items.
No matter what location I go to I always have great service, am always happy to shop here.
The layout of this store needs improvement. Its kinda dirty inside also. No one around, just a bit uncomfortable too
I love this store and its prices. I can always find all kinds of beautiful furniture pieces, and for the most part all the employees are very nice and helpful. But the manager in this specific location was the most unpleasant person to talk to. Incredibly, just shockingly rude. In the middle of trying to order a piece of furniture she practically snaps at me and tells me to move because another customer got behind me? Wow. Just wow.
Thanks to Maurice and another employee we were able to get exactly the mattress and frame we needed easily! Maurice took it to our vehicle parked curbside and was so patient when a coupon of mine wasn’t uploading very quickly. Great shopping trip! We use the Puyallup location mainly, but always a great value for what you need and employees have ALWAYS been kind and helpful!
Really awesome staff, and the store is nice and tidy!! Love this place!!!
It is always fun to visit Big Lots. I like the new arrangement. They also had several checkers. There was still a line, but it went pretty fast. It appeared they had a restroom. Better than alot of places. Thanks 😊 for that, too.
Many shelves were bare. did not find what we went there for.
Who doesnt love big lots!?! I come in here way too often! Lots of options from bedroom and livingroom to clothing and groceries. I love coming in here and the prices are unbeatable
The cashier is an awesome customer service. It was horrible how a customer treated him with prejudice and didnt want him to be her cashier. He still was smiling and doing his job even though I could tell he was hurt being treated that way. I dont know his name, but he definitely deserves a raise!!!
What isnt there to love about big lots??? Great prices & selection for literally EVERYTHING
The selection isnt as good as it used to be. Theres a large are of the store filled with furniture, which isnt what Id buy at a discount store.
A wonderful and helpful staff in the selection or fantastic thank you for making my day at Big Lots great
Love the the items mixture of items but the prices are way higher than I remember.
Helpful employees. Good prices. Christmas decorations, lights, etc were almost all sold out
Great place to shop
This store is awesome. Every time I go there I find some new. If you see something you like buy it then cause next time it might be gone. Gl treasure shopping!
Candy is my favorite here ! Shes so amazing and down to earth!
Great selection of just about everything including furniture. Some of the staff was having a loud less than professional conversation, other than that it a very convenient place.
This particular Big Lots seems to keep in stock an item thats a staple in my kitchen. Great customer service. Thanx🤓👍
As always courteous cashier bargins a plenty.
Great selection of everythng at lower prices!
Decent prices and a lot of stock
Very few people in store today. Rather surprising being a Sunday post game time. Prices have trended upward since last visit.
Shoplifters are bad bad people. Stealing from.corporations is bad
Anything you need and dont need.! Great for gift shopping! Staff at checkout I encountered was rude. Stockers were kind, friendly and helpful!
I enjoy this store. Theres a variety of items for great prices.
Rude employees, asked a question upon entering and 2 employees replied with disdain in their tone of no we dont carry that, jus rude, however the store itself was clean and organized
For the 1st time the sales clerk was really nice
Just love going in here to see what they have thats a good deal. Although the selection of head lamps and/or flashlights are lacking. But i also didnt expect there to ne too many to choose from.
Great place, great values
EDIT: Clean your parking lot! A full trash bag has sat next to the same light pole, for over a week. Garbage is building up throughout the lot. I understand that you rent this location,however this is the first thing customers see when arriving. It sets the tone for overall experience.Original: Instock issues aside.. I interacted with 3 employees. The only one that had good customer service was the cashier.
Friendly service. Huge store! Nice furniture selection. Lacking a tool section though.
If you need to get electronic items at a very low cost and with good quality, this is the place to do the shopping!
I love big lots cause they always have socks.
I come here often and I love the prices and the unique finds here. There isnt much staff on hand but getting help is pretty easy. Staff has always been very friendly and helpful. The store is kept clean and organized.
2nd time visiting, seems like space pickings in some areas, wondered if they were going out of business...I dont think they are..Ill ask next time
Good place to find well priced furniture.
Great prices on good stuff always something new to find here
Good customer service and have very essential stuff that have a cheap price
Very big, very clean looking store. Everything in its place. Its my go to for cleaning supplies.
Nice discount store for everyday items.
More stuff than the 72nd big lots
This place had a little bit of everything but it seems its becoming a furniture store.
Clean, well lit store. The staff is friendly and helpful. We found the storage shelves we were looking for.
Awesome selection and very easy to find what I needed to buy. Neatly kept store not messy like most other outlet department stores usually are. And the employees are very efficient at helping you whether its finding the things you need or checking you out.
Too much Ashley Furniture. Not as much regular Big Lots merchandise. Lots of bare shelves.
First visit. They had a great selection with good prices. I had to stop myself from spending all my money 🤣
My Big Lots is alwaysVery helpful.
Place is fine. Not crowded.
Very pleasant trip out of the house. Got lots of goodie.
2 weeks ago looking to change my bedroom.deco. i went to website. Saw shower curtain and colors.i call pearl street store. Clerk name austin help locate for me. I later last week drop off a note to say thanks for great customer service. Way 2 go. ☺
This was very different. It is clean, has a large variety of items and some may love it.I miss the old store, the before it was Big Lots. When there were so many treasures you had to really look through the items in the back of the shelves. I used to go just to see what I would find. Now everything is spaced out and easy to find with multiples of the same. Bought a few runners that really do not want to lay flat and a couple of pantry items.
Clean ..friendly staff
ONE OF MY FAVORITE PLACES TO SHOP
Great store for last minute shoppers
Huge store!
Great time. Always has the stuff Im looking for.
Found a few of the things on my shipping list. Staff was very nice!
Lines are ALWAYS long. Even during Covid19 when the customers werent out much. Several employees just sitting around watching.
Similar to the one at 72nd Portland.
Nice furniture and kitchenware. Fun place to shop and find more than you need.
The remodel made this store much bigger and better. Unfortunately they added a giant furniture section, which I think would be a better area for even better household deals. Usually its difficult to find an associate to help you on the floor, so thats why this review is a 4 star. The deals are pretty good, and the store is fairly well organized.
Big lots is a great place to run into to get household items and affordable toiletries. Staff is friendly and helpful and occasionally you can find a lot of things on clearance. I wants got a box of raisin bran’s for $.25. That was awesome.
Let me tell you, since covid this place is clean! They had the storage containers I needed at a very reasonable price.
This is one of the best big lots Ive ever visited. Its huge and very clean. On a sad note, most big lots stores have a feeling of poverty. Not this one. The prices are still great. It feels like a Target or Shopco with big wide isles and bright lighting. The staff doesnt follow you around giving you the feeling youre just there to steal. Its a nice store.
I enjoy shopping there.
Staff is great. Hit or miss on getting what you need
I went in for a mattress and was out in 5 min. Very helpful and friendly staff. Also purchased 2 waterproof mattress pads, they were easy to find and at a great price.
Changed my review after todays treament. I was treated horribly by a customer and then by the manager on shift. I am a medical exception under the mandate and have choosen to do my shopping at your store because of their respect and understanding. However. Who ever this manager was on shift at 1pm today was not a regular. She allowed a rogue customer harrass and yell at me in line. I did yell back because I am not going to be spoken to or treated like a 2nd class citizen in my own community. Then to add insult to injury your manager threatened to not serve me because I dare stand up for myself and not be bullied. It was absolutely out of control your employees made it worse. How dare you allow managers to blame customers who are medical exempt and allow them to be subject to aggressive customers and just watch. Unreal. Filing a ADA filing as well against your company and manager. I will not be discriminated against! I have rights under the mandate, ada and civil rights act. The end
Love it
Good prices. Lots from which to choose.
They do a great job
This is a very clean and large variety Big Lots. Always friendly customer service people even during holidays.
Seemed very messy but good deals
Its 11/22/2019. Im @ Westgate Big Lots in Tacoma, Wa. Oh My, what a turn around with Sales clerks. They are Helpful & dressed appropriate. The store looks great. The End Caps are full. The bathrooms & store are clean. I like the furniture in front of store. It makes me imagine items in my home.
Always friendly staff!
Great store! The rest rooms were immaculate, and whole store clean well stocked with prices easily accessible. Check out clerks are professional,and helpful. The move at this big lots is hard working and runs an efficient set up.
They have just about anything to put into your home....from furniture to food....and awesome customer service....I would definitely shop there again!
It was great! The customer sevice was excellant. It was the biggest big lots i have ever visit. It was very clean and organized. The price for furniture is so good! I would recommend any one to go here.
I found what I was looking for and the people were nice, but the womens bathroom had some kind of white dust all over everything
The new location is bigger & brighter. The shelves are well organized & easy to shop. Similar to Walmart in quality & prices. Their clearance section is dark, in disarray, and doesnt seem to ever get additional markdowns. Checking out is often a long process too. Good selection of affordable seasonal home decor.
I love the newly remodeled store. Its much cleaner, brighter and easy to navigate. The larger furniture section is great. Wish there were rewards/incentives for their points program.
I really liked this new and improved Big Lots. The store is very open and the aisles are wide and easy to navigate. The selection of products is great and the prices are very reasonable. But bring your own bags because they will charge you for their plastic or paper bags.
2020 Update. They Re-Opened a few doors down. Yea...Their old Spot is Planet Fitness. I dont know when they Reopened, but Im glad to see them back. Big Lots usually have great after Christmas Sales.
I havent been in a Big Lots for a while and it will be a long time till the next visit. This location is particularly sad. Like many things in the Westgate shopping area, the chain fails to realize the potential of the neighborhood and undersells here.I went looking for Halloween gifts and found a lot of overpriced, 3rd rate merchandise I would have had to force on people.Skip.
Bought 3 piece balcony set.Great price and good quality . Love it 😀Went to the one on 6th ave in Tacoma. Nice helpful salespeople. Clean store.
Good stock and good prices with reasonable limits set on things people are hoarding.
Love new store. Well lighted, clean with lots of room. Always quick check out.
A lot of discount stores tend to be dirty and disorganized. Big Lots isnt. Its clean and clutter free. The only complaint is since moving into a larger location on Pearl, it feels like their focus is on furniture rather than stuff. Furniture doesnt keep me in the store longer. That stuff does.
For the quality it is a bit overpriced but you can get almost ANYTHING and for a good deal. Just watch the prices because the whole store isnt priced accordingly... sometimes theyre asking $30 for something worth 6.
Best store good deals
Friendly and courteous staff, products are always stocked, store is very clean as well as the restroom. I hardly ever see them being too busy, the only downfall is Ive noticed when coming here theres been some products out of their packages due to some people stealing, which is not good just for the store but for the community itself.