Great customer service and to make ot even better they didnt have the light I was looking for on hand but they ordered it overnight.
After having no luck at my Go-go auto part store, and another I prefer not to use, these folks had at least heard of the obsolete car care product I was looking for, AND recommended a contemporary product that works as well, WITHOUT talking down to me. I loves me store that does that!!
Ordered a speciality part and cheaper than AZ. or O came in on time...
Friendly and good customer service.
Very helpful people
Good price great service
The NAPA Parts stores in the Tacoma/Olympia area are more than helpful and knowledgable. Each time Ive been to one of their locations the staff has been friendly and quick to help with what I need.
These guys have it all! Greats parts store!
One of the last old school parts stores around.
The staff are very knowledgeable about vehicles, not just punching what your car is in a computer to find you parts. Napa always has the odd ball parts you think youre going to have to search and order online in my experience.
If you cant find a car part at any other store then you go here you will just the most definitely find it
Awesome helpful employees working hard to get to my business as fast as he could. Before I left the employee was even thoughtful as to actually order an item I needed that wasnt in stock then.
They even made sure my blinker fluid was full for free.
Ive shopped for auto parts at this store for over 10 years. I have found the NAPA employees to be the most knowledgeable and most courteous in this area. I always get quick service and if the part is not on the shelf they will get one for you promptly. NAPA parts quality seems superior to others as well. Tom F from Graham Wa.
This is my new parts store for sure. Great prices and a superior line of parts. I tried every other parts place around and could not find my 01 outback fuel pump assembly. Yes the whole thing, not just the pump. I was told by all others that it was dealer only. While getting an 02 sensor for my 03 suburban (which was in stock and the exact fit down to the plastic holders) I decided to ask about my fuel pump. They had to order it. It was just over $300.00 and came the next day. Deal wanted $640.00 for it. It was and exact match also. Car time great, so the the suburban. Thanks Napa, you will be the only place to go from now on.
We have a wholesale account with NAPA, and this store deserves a 5-star rating. The employees at this store are always courteous and fast. Even when we find discrepancies in billing, they always own up to the problem and fix it in minutes. Good job NAPA for building such a great culture!
We use this store on a day to day basis, THESE GUYS KNOW THEIR STUFF!! And even if they dont have the part that I need, they know who will and they point us in the right direction. Marcus, Dennis, Max, Steve, and Lacey are awesome and I can always count on them to help me out. Their drivers are amazing as well and they always go the extra mile, even if I need a part thats hard to find. Thanks guys! We really appreciate you!
Experienced, and professional
Good staff.
Amazing customer service right when you get through the door. Very helpful!
Chris, thank you so much for making me drive a half hour to come pick up a part you failed to specify would not fit my vehicle.
Theyre always very helpful for me. Good at finding odd parts and always super friendly.
Wonderful staff. Very helpful finding those dealer only parts. Will definitely be going back.
These guys know their parts, arent afraid to dig in the books, and they were very polite and helpful.
I have been doing business with Napa/Standard since the late 1980s. They are definitely 4.6 out of 5 at a minimum.
Ty is amazing and it seems like there need to be one of him and every store. Wonder how we can duplicate him???
Great service had exactly the part I needed.
I know that when I go here I can get people who actually know something about car parts, even when I dont. They have put on wiper blades for me multiple times.
Quick and easy, and the parts fit
Poor customer service and un reliable delivery system.
Always helpful. Napa know how
Staff was very helpful and friendly!
Good prices, GREAT KNOWLEDGE, nice staff. Everything you could hope for
Knowledge staff and good service
Friendly staff its a handy neighborhood store
One of the oldest NAPA stores in Pierce county
They have or can get what I need for my vehicles, at a fair price.
Very informative staff!
Awesome place, family like atmosphere
The place for auto parts large stock I bought items
Thanks for all the help.
Good service
Great service.
Excellent!
If you need it they have it
Very helpful
Very helpful staff
Great
Fast service
Friendly staff
Awesome
$$$ 😀