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Advance Auto Parts
3735 S Pine St, Tacoma, WA 98409, United States
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Advance Auto Parts
Comments
Ke
Review №1

Barney has been extremely helpful over the phone and in person at this auto parts store. I was able to get an antenna and some trees that smell like a new car for my new car. Also a locking gas cap was a good find too. If you are gonna pay out the ears for gas you might as well lock it up. Thanks for the super service Advance Auto Parts!

m.
Review №2

It couldve been better..I was going to Tacoma from Seattle and my alternator went out so I was stuck on the side of the freeway, so I ended up walking 5mi (one way) to advance auto, when I arrived the Associates were so slow walking around like I wasnt standing there waiting for assistance at the counter. When someone finally helped me he tells me they dont have a alternator for my car and he just began telling me about that they have one in lakewood..I said I called down here before I came and the lady said she had one, then he says oh waitwent around the corner and came back with my alternator and says she took it out of the system, mind you he and her were the only 2 employee in the store and she was standing near us and never said a word about taking it out of the system or chimed in when she heard me asking about the alternator. Please work on your customer service and act like the customer might want to be in and out. Thx

je
Review №3

Above and beyond customer service and getting the right parts the first time. Barney you are awesome

Co
Review №4

I drove and wasted my time. Online says close at 9pm and they don’t update it. It’s closed at 6 pm.

Ch
Review №5

A bit dissappointed was looking for a specialized battery and they had nothing but basics. Have good deals though

Bu
Review №6

Good service and the parts are reasonable

Bi
Review №7

They had the right parts to finish the fuel tank install when no one including the dealer had the parts.

To
Review №8

EDIT: though my original post remains true I have to go from 5 stars to 2. As it turns out the brake pads I bought were not only NOT for the front end of my vehicle, they didnt even fit the same model vehicle that I own. The friendsly silver haired man that helped me that day, although making the experience pleasent; was not as knowlageable as I had assumed. Living in poverty, I cant afford to buy anything that is useless to me. in the time it took for me to realize the error, my recipt was long gone and the packaging of the pads destroyed. Making a refund or exchange impossible. Id love give this location the 5 stars that my psyical experience there deserves but as it were the $ is whats important to me, and Im assuming every other customer that walks through the doors of any business as well.Advance auto parts has not returned my mailings asking what I can do about making it right, so the 2 stars for the corporation as a whole is generous.Friendly service by kind employees. Good selection at fantastic prices.

Ta
Review №9

Most of the employees r super nicen helpful

Ro
Review №10

Very competent and knowledgeable parts associates

Ma
Review №11

Great customer service and helpful. Alie “ sorry if I pronounce your name wrong”. Was the mvp . Thank you !!!

Ma
Review №12

These people know there stuff

Bo
Review №13

Very helpful. Was actually there twice today. Different staff members dame great service.

En
Review №14

Great experience. Brought my parts in next day. Were more knowledgeable then some of the other guys out there.

Ri
Review №15

The parts were right, but I had to replace one item i bought. They covered it.

fb
Review №16

The guys here are great. They are understanding. They do great work and will definitely be bringing then the rest of my company and personal vehicals after they finish my other halfs service van.

Ta
Review №17

Plenty of cash ears open and confidence service with decent prices.

Ne
Review №18

Fun to mosey around and check prices from different auto part stores but you call in the part its usually ready by the end of the day for pickup. Great service!

Na
Review №19

This location is always perfect. No complaints great service.

Ch
Review №20

Bernie hooked me up with the exact parts I needed which were hard to find elsewhere. He even called me back after he found them despite me never requesting him to do so.Great customer service, thanks Bernie!

HA
Review №21

VERY CLEAN and less expensive for the tool I was looking for. For a unsuspecting morning.

Ch
Review №22

I went there today looking for a car part. They guy who attended me was very nice and even helped me get the broken part out of my car and checked my engine oil for me. He was very helpful and provided top quality customer service. I will definitely be there the next time I need to service my vehicle.

Ch
Review №23

Pretty much the best chain auto parts store in the area, with a newer store at this location and in Lakewood. Used to be Carquest until they were bought out. Good prices on items and fairly good knowledge on parts as opposed to some of the other chains in the area.

He
Review №24

Owners and staff very respectful. great customer service. Jose was the guy i dealt with today and he definitely resolved everything!!!!!

Mo
Review №25

Absolutely the worst customer service!!!! The guy couldnt be bothered to help out or provide any assistance. Instead of assisting me with getting the correct light bulbs he would rather tell me to go spend money at a dealership. Thank goodness for auto zone and OReilly is!!!!

H
Review №26

Good service.

Je
Review №27

Shout out to Emad! What a nice guy! I called in to find front brake parts. Almost everything was in stock and he offered to go out of his way to get me the parts that are not in stock. This is customer service! And as a first time shopper with Advance Auto Parts I’m impressed!

Da
Review №28

Military / veteran discount offered. Employees are friendly and courteous. Clerk looked up part number for an item I needed for my truck and I bought the part. Tried to install it and found that it was the wrong part. Took it back and exchanged it for the correct part. Simple mistake I guess, he probably fat fingered the year of the truck or something when keying it in.Its a part store, nothing really stands out - nothing really bad about it either.

Je
Review №29

Gave it a 3 because I didnt stay to purchase all I needed had an unruly granbaby with me but prices seemed around average to most auto stores. Listening to staff behind the counter (4) while waiting seemed helpful with questions and also knowledgeable unlike some chain stores. Quite a bit smaller in size verses the major part stores but inventori seems to carry moat of what is needed. I would go back again.

Sa
Review №30

Ive always gone to the old Carquest for my car parts. Im loving the new location they got from merging with Advance! They have the same great crew and there store is clean with shiny newness. I can even grab a bag on my favorite Bugles at the checkout, yum!

ju
Review №31

The staff is friendly and pros I use same parts store for 8 to 10 years plus they STK and source good quality parts Im a 28 year auto tec. Dealer trained and independent shop .

An
Review №32

Dont get the fake rainx windshield washer. Other than that very good place to go

Li
Review №33

We had just bought a new car and went to fuel it up only to find out that there was a key needed for the gas cap that they didnt give us. So we came to Advance Auto Parts and Allie broke off the gas cap for us and got us a new one without a key needed in under ten minutes! Absolutely recommend them! Thanks Allie!

Sh
Review №34

Awesome staff and great parts. Ive been a regular customer of autozone and oreillys forever. But after the false information and parts that dont seem to fit, Im definitely going to these guys now. Knowledgeable, and they remember their customers. Went above and beyond to help me get the right part. Seems they have more options to choose from than the average auto parts store. Would definitely recommend. Establishment was very clean and well lit.

Da
Review №35

Fairly knowledgeable staff good solid inventory and they dont leave you waiting on the phone forever for these reasons I do like them. Cons no machine shop Big let-down there.

Nu
Review №36

Good customer service.

Sh
Review №37

Great place but they never have the parts I need in stock

We
Review №38

Refused to do an alternator test because it came out of a junkyard car, which makes no senses. Worker was rude about the whole situation! Thank you Auto Zone for helping!

Ro
Review №39

Better than average inventory, and great customer service.

Br
Review №40

Reasonable selection of products, but not great. Its likely that youll find something close to what you need, but probably not exactly what youre looking for. When I went there was one guy working the counter and a bit of a line of people waiting for either parts or to check out. Its ok in a pinch, but if it isnt an emergency you can probably find a better option.

Ja
Review №41

The girl at the counter, Alexandra, was friendly, knowledgeable, & answered any questions I had.

Da
Review №42

Very helpful staff very compassionate about making sure you get the best deals

Wi
Review №43

Very friendly and helpful. This new location is going to do great.

An
Review №44

One of the better places to come get your Auto Parts, the people there are the best.

Ch
Review №45

Great new location, easy access with plenty of parking. Very helpful staff.

GE
Review №46

Had what I needed, fair price.

Kr
Review №47

Went here to get some cat litter free gas bill at the gas station I worked at next door

Ma
Review №48

Had the parts I needed at a good price and gave me a military discount

Ke
Review №49

. Never use advanced auto parts. They Sold me 3 bad fuel pumps. When I picked up the 3rd one the guy told me that they would not refund or exchange it again and that there is something else wrong with my van so I went back so I went back and and returned it for the third time and told him to give me my money back Im going to go somewhere else I went down to OReillys but one pump and my van is running Im going to call corporate and inform them that they cost me an extra $400 for selling me bad pumps and making me believe it was something else and on top of that 3 weeks of stress please never shop at Advance Auto Parts

Ed
Review №50

Great prices with no wait

Ma
Review №51

Good AA. Location is convenient with parking. Could be a little bigger compated to other stores.

ja
Review №52

The mgr and manny, and one other, dont remember his name, were very helpful, one on one and knowledgeable in the areas of experience when i went there. They beat the competition, auto zone not, OReilly not, so there you go. 5 stars rating.

Nh
Review №53

Thank u so much Barney for helping with the ac recharge.

De
Review №54

Nice place good people also has commercial accounts

Ro
Review №55

Very helpful professional and very nice people special many

Au
Review №56

Super friendly staff

Ie
Review №57

Cost efficient and big variety.

Ni
Review №58

New location, helpful staff, super clean, lots of parts in stock!

Se
Review №59

Best place to buy parts

La
Review №60

Extremely helpful. Really go above and beyond.

Ed
Review №61

Posted store hours that are online are totally wrong. I bought something online for in store pickup, disassemble my car into bits and drive to the store to pick it up. Only to find the store actually closed an hour earlier than what is posted online and in my confirmation email. Cant put the car back together or use it till the next day.Never again.

Jo
Review №62

Good parts for the most part

Sh
Review №63

Advanced auto parts is a awesome

Da
Review №64

They have military discounts nice

Da
Review №65

Really good prices on European parts

An
Review №66

. Great discounts

OG
Review №67

Great service and helpful staff

Ka
Review №68

Barney was very attentive and helpful

Ja
Review №69

They did not stand up to their price match policy. Oreilley did, so Ill go there.

da
Review №70

Great customer service

Ti
Review №71

Didnt have any of my parts in store

Zd
Review №72

Great service.

mi
Review №73

Ask for many he know what to do

Is
Review №74

Above and beyond customer service. Helped me out on a Saturday when I was stranded 300 miles from home.

Ja
Review №75

Always very helpful

De
Review №76

Very nice staff

Da
Review №77

They helped me get and install new windshield wipers

Na
Review №78

Always efficient and friendly

Da
Review №79

Only place I like to go for auto parts

Ro
Review №80

Great service..

Ce
Review №81

Great customer service

Ni
Review №82

Super small store

Ki
Review №83

Too expensive I think

K.
Review №84

Really helpful

Ja
Review №85

TTo much money

Ja
Review №86

Great

Ti
Review №87

Not cool

je
Review №88

Grate customer service

Vi
Review №89

Good

Information
19 Photos
89 Comments
4.2 Rating
  • Address:3735 S Pine St, Tacoma, WA 98409, United States
  • Site:https://stores.advanceautoparts.com/wa/tacoma/3735-south-pine-street?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 253-442-2175
Categories
  • Auto parts store
Working hours
  • Monday:9AM–7PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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