Great place, they will have what you need or will be able to get it next day! Super helpful peeps!
Great place for parts. Staff are friendly and knowledgeable. They also have a well stocked inventory so a good portion of the time they already have it in house
Best selection in Tacoma. Down to earth employees, too.
Always helpful. Knowledgeable and friendly staff
Baxters has always had pretty crappy parts, but I always went back for the customer service and ease of business. Some of the best employees Ive dealt with. I had credit card on file my mechanic could use, life was great. They recently closed 56th St so I had to go to this store because of a bad part exchange. Long story short they wouldnt work with me to get my part exchanged or figure out how to solve the problem. I am a small business owner with 17 trucks, trailers, boats, of which I purchased 90% of my parts through Baxters/Lincoln. Nothing sets them apart from anyone else now. Now its just the closest parts dealer who gets my business.
I been there around 4 times now, each time the customer service is better and better ! Very knowledgeable staff, courteous, and Patient.I definitely will travel from Seattle every time I need something for my Classic I’m restoring. Thank you and will See you again!
Jessica Kline was the last to help me and she was absolutely the best customer service.
Karl is great and always has the parts I need
The only place in town that knows what youre talking about when you need linkage clips for a multi carb setup. They never ask what kind of motor is in your car when you are looking for headlights like most chains and understand sometimes you need parts that arent for your car because you swapped on bigger brakes from a different model.Great selection and smart, fast service.
Been going here for 20 years and l am satisfied every time I leave the store . Biggest selection on hand... most experienced parts people in the business. And prices that cannot be beat . Baxter 9th street.
The staff was very helpful with purchasing a battery and checking the charging system in my car to be sure things work right.
Locally owned chain store large selection of all types of auto parts for older or newer vehicle and large supply of after market up grades friendly, helpfully they know there stuff.
Very helpful and efficient.
A real Auto Parts Store. You can get most anything automotive here. I shop there all the time.
Good service
Great shop, amazing workers who are helpful, efficient in their knowledge of the parts they sell. Honest workers who are genuinely nice and care for the customer. Clean. Great atmosphere. Never have had a bad experience. Prices are competitive and low. I recommend this shop to anyone!
Good auto parts store usually intelligent people but not open on Sunday
Twice in the last 6 months Ive stopped in with relatively serious issues with my car. Don has helped me both times and went above and beyond. Service there is fantastic. Thank you so much.
This is a review for the management of the Baxter auto parts in Tacoma Washington. Came in Sunday morning at 11:30 AM. Mike and Josh are doing an excellent job but you need to get them some help. The line was long and two guys are not enough staff to cover this store. These guys are committed and knowledgeable. If you want my continued business staff up your store.
Best auto parts store
Merry Christmas to BAXTER and employee Ryan, I bought wipers and a set of headlamps - I could not get the lights out to replace them, due to dexterity issues. I offered to pay Ryan to help me, but he said AT BAXTER, WE DONT DO BUSINESS THAT WAY; I WILL GLADLY HELP YOU WITH THE LIGHTS. As an older disabled veteran, I truly appreciate this company and Ryan. THANK YOU!
Big place, usually always have my parts
Good old fashioned customer service. They even helped me put the lights in my car. Good place.
Great customer service and they were polite and all that
Large auto store with helpful people. Baxter Auto Parts has nice variety of products at decent prices.
They have no one at the checkout have to pay for your product at the order deskhad to wait a very long time just to pay for the two things I had. The employees in the store did not seem happy at all to be working 😞
Knowledgeable salesmen, good prices, large selection and best of all..... honest staff. Great place.
Helpful staff.
Great selection, knowledgeable people. I found that if you dont see it, or the quantity is low, you need to ask. Many items are put out, one-only for security purposes. Great place for OEM and speed equipment, as well as accessories.
If they werent so far away i would always get my auto parts here
Cool place
They were super eager and friendly. They did not have the Airaid part I wanted, but were willing to surf the Google and have it delivered to their store.
I was greeted at the door and they were able to look up what I needed and everything was in stock.
Friendly very helpful
Get service. Walked in asked for help finding all my parts and had no problem finding everything! I will be going back to this location.
Great prices and helpful and friendly staff
If you think auto zone is good,try this place. Too bad its not a national chain and if it were the rest would close up shop.
Wide selection of products with helpful and friendly employees, my husband and I come to Baxter for all our automotive needs!
Awesome Old School Parts store, they have high quality hard to find things on the shelves, no need to order online. Worth the visit!
Good service
Excellent service very knowledgeable sales Clerks V variety competitively priced. Off the beaten path that will worth pulling in especially within knowledgeable help
Awesome store for sure! Had my car. Parts that day! Rather than by friday! Lol.
Helpful staff found my custom parts and large selection
Best auto parts store around, huge inventory and helpful staff. I have a truck that has no stock parts and they took the time to help me look through parts to find something that would workfor me.
Don was very helpful. I gave him my $400 order that AuroZone on 6th Avenue screwed up.
These guys have everything at great prices
Good selection of parts actually what a auto parts store is supposed to be
This is not Autozone or Oreilleys! These guys are car guys. This place reminds me a lot of the Midwest. They also have a great selection of performance parts.
Best customer service Ive seen in a while sourced 24 spark plugs for my m275 engine while everyone else made me wait 2 days
Best selection around. always have the arts in stock...2001 vw passat window regulator...yep we got it for both sides.
Get all your high performers needs and stuff for regular cars to and a great price great customer service
Good Service. One staff member too talkative.
These guys are awesome. Quality service. Quality parts. I have a 72 GMC pickup and Baxters always has my parts on hand and the staff has always treated me very well. They go above and beyond any other parts store in town.
Couldnt find what I was looking for. I walked up & down every aisle throughout the whole store. Not one person greater me or asked if they could help me. I will never go back!
They have bottles of nitrous hanging on the walls. What more can I say.
Helpful enough. Had what I needed.
I wish there were more of you.
Great place for high performance parts. Knowledgeable staff.
Great delivery
Friendly, helpful staff. Military discount.
Very huge vast quantity of parts unfortunately vehicals must be newer than 18 yrs or no parts in system. Manufacturers stop producing parts after 20 years. They even recomened other auto parts stores. That is against company policy to turn away customers due to lack of respect of people and there vehicals. Sorry baxter have a nice day.
Can almost always find part needed friendly service fast turnaround on ordered parts
Good selection of electrical equipment for my wiring project.
Found parts on line and picked up at the store quick and easy!
Always have excellent service. No complaints
Knowledgeable people & nice store.
Great auto parts store with a great staff!
Knowledgeable staff that go the extra distance to help you.
Nice people maybe they need more
Fast curtious service, reasonable prices
Always friendly, knowledgeable and honest!
The staff at Baxter are always fast and very helpful, and informative.
I wished that I could give no stars. They will not warranty parts from their store they closed on 56th and yakima.
Friendly people and great parts, takes awhile though.
Honest and the best auto parts store there is out here
Very friendly service helped me out a lot
Very helpful with all your automotive needs.
Pretty good place. Not always in stock.
They have it all!
Old school, not one of the lame cookie cutter stores like AutoZone, these guys tailor more to folks that know a thing or two about cars.
Extensive selection, knowledgeable staff
Love coming here with my hubby
I deal with these guys a lot my company I work for, we get almost all or parts from here, they have even pulled a couple of rabbits out of their hats and saved my butt many times. They have a lot of stuff on hand and if they dont they will actually get it for you.
Best parts house. Best people!
If they dont have it you need to go to a junk yard.
Very helpful staff
Their prices are higher than most all other automotive places and they dont take checks
VERY unnecessary comments were made during the visit. The unknown tension was high and first time there was an overall negative experience.
They always seem to have the parts no one else has...!!!!!
Always have what i need!!! And hardly ever a line out the door!!!!
Great stores; really nice service.
Good place to buy auto parts
Helpful counter personnel
Great customer service
The service is quite good even though I got the wrong part twice in a row.
Good people
Very helpful, knowledgeable and pleasant.
Good parts, knowledgeable employees.
Very helpful and courteous.