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Lozano Auto Service
1155, 934 W El Camino Real, Sunnyvale, CA 94087, United States
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Lozano Auto Service
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sh
Review №1

Highly recommend this shop! Took my Mercedes for a secondary air injection pump issue. Khanh explained exactly what the problem is and what needs to be done to be fixed. They also showed the parts that were going to be installed. The whole process took less than a few hours. They were communicative and delivered on their promise. Paul was instrumental with communication. They were both experienced and knew what they were doing. Overall very professional experience.

Pe
Review №2

Highly recommend Lozano!! They are really good at their jobs. I’ve been coming here with my Toyota Prius since 2018 and my car never ran into problems. All the staffs are very nice there. Though they are not as fancy as some big companies besides them but they never try to sell you stuff or make you pay more services. Also, If you don’t wanna wait in the line, I recommend to come at 8 am in the morning. Your car can usually get done within an hour 😀

St
Review №3

Paul and Vince are the best. I wouldnt trust my car with anyone else. Thank you Paul and Vince for 20+ years of amazing service

An
Review №4

I really recommend Lozano. The 3 guys are great mechanics and figured out how to get my brakes sorted. Theyre honest and I overheard them tell a nearby customer how to save money on his cars cooling issue. Theyll work with what you have and can repair many issue in 3 hours or less. Walk-ins are accepted and you can pay by credit card.

Va
Review №5

I went to this place after seeing great reviews. I called a week in advance to booked an appointment. When I went to dropped my car, I was told to bring in back in 2 days. No problem, they were too busy. I said, let’s give a 2nd chance. I booked a 2nd appointment a week in advance. When I arrived, I was asked, if I have called before to booked the appointment. Finally they kept my car for 2 days. They never found what problem was. (VERY IMPORTANT) they told me they drove my car for about 15miles and no issues found. I took a picture of the miles before and after. See pictures. When I tried to bring my concerns to vince(owner), he used the F word and hang up on me.

Jo
Review №6

Vince and all the staff are absolutely amazing!!! Professional and thorough in everything. And very reasonable prices for repairs. I highly recommend this place to anyone needing automotive repair or service.

Me
Review №7

I highly recommend this place I was referred by a friend, and Im so happy. I needed a smog certificate, and an oil change. The car is old, and has been driving rough, I asked them to check it. they found I need a bearing, and brakes. The car rides so much better. Thank you, Melanie

Pa
Review №8

Three generations of the Kapowich Sunnyvale family tree have used Lozano Auto Service as our go-to mechanics. The customer service is peerless. All of us recommend them to friends and neighbors. They have been a trusted name in the Sunnyvale business community for decades. Thank you, Lozano Auto Service.

Pr
Review №9

Amazing experience!I am just another software guy in the bay area, looking for ways to fix an issue I had with my BMW 340i. I was exploring auto services in and around SVL/MTV and came across Lozano. Usually when I see such positive reviews (all close to 5 stars), I am a little skeptical and always think the reviews are faked of sort. Either way, I decided to give this place a shot.My BMWs under car shield had torn apart and BMW quoted high fees to replace them. When I went there, Vince first came out to inspect the car. Vince took the car inside, put it on the machine that lifted my car up. With this, we were able to clearly see what the damage was.Vince and Troy together spent time removing the torn parts out so that my car was at least in a drivable condition. They spent 15 minutes, passionately explaining various parts of the undercover shield. After that, they told me precisely which parts I needed to replace, which was fewer than what BMW had asked for.After this was done, Vince just lowered my car and said I was set to go, NOT EVENING ASKING FOR ANY $. I was stunned and very pleasantly surprised. They never charge you without knowing any upfront costs. In this case, I felt they definitely deserved to be paid so I decided I would come back to them with the new parts and pay them then.As promised, I came back with the new parts I purchased from BMW and once again, Vince and his team fixed it for me at a very low cost.If you are looking for no BS, perfect pricing and passionate set of folks, this is the place to go!In picture, you can see Troy helping me out :)Kudos to Troy and Vince!Thank you Lozano :)

JD
Review №10

These guys are awesome best prices in town fast reliable cant say enough good things about these guys

Su
Review №11

Always extremely good service. Very professional and I highly recommend here for any auto issues.

Te
Review №12

Went in for a smog check. Like always, Lozanos is friendly, quick, and professional. They are knowledgeable and thorough. Ive never had a problem with them. They are the shop I take all my cars to.

Jo
Review №13

Im always a bit protective of my beloved old car and careful with who I trust it with. It needed a smog check so I called, dropped by, and was in and out very quickly. Very professional, excellent experience!

Ju
Review №14

Great work, reasonable prices, honest. Wouldn’t go anywhere else.

Fa
Review №15

Very professional place. Never charge you more than necessary. I highly recommend.

Di
Review №16

Honestly one of the worst shop experiences I’ve ever had they were rude and hung up on me multiple times on the phone. They originally quoted me for a certain price and when I came in they jacked up the price almost double the original amount when I asked them why they said that if I didn’t like it I could go to another shop

Le
Review №17

My car run out of battery after months parking and also I found out there was some liquid on the battery. I am not sure if the battery was leaking so I dropped by and ask for a quick check to see if I need to replace it. The gentle man (sorry, I forgot his name) over there was very nice and did a battery test for me and also checked the liquid and told me he thinked that was some oil put by somebody else (maybe from my dealer when I did regular maintain) so I dont need to do anything. I was very happy for his professional service and he was so nice a people!

Je
Review №18

They r honest, which aint easy it seems. Great quality, crazy fair prices. Hate to give my secrets away cause good auto repair can be hard to find. Dont want them to be too busy for me but they deserve it.

Jo
Review №19

Recently discovered Lozano Auto Service when my van would not start. They quickly discovered the problem & required work for several days. I appreciated the fact that they kept me informed throughout those days about the progress in repairing my van & any additional issues requiring authorization. This will now be my auto mechanic shop of choice & not the only one who recommends Lozanos.

Zh
Review №20

Great service. Very experienced mechanics. They identified and fixed the problem with my car that couldn’t be diagnosed in other auto repairs. Vince explained the problem and answered all my questions patiently

Da
Review №21

Excellent service. They listened to me and were friendly and honest.I came here based on my bosss recommendation after she heard about my struggle at Kia dealership. First I spoke with Vince and he quoted me several options for my brake repair based on how extensive the repair was going to be.When I came in following week, Paul was the one to take care of me. Price was right and everything got fixed. Paul even showed me the old parts and explained what was causing all the unpleasant noise. Im so happy my car is finally running well.Thank you so much! I will be back for maintenance.Dasha

ni
Review №22

Used to be a fantastic shop always putting covers on seats and paper floor mats but now thats not done and thier preventative maintenance is non existent not to mention the dirty hand prints getting your car back and having to go clean it yourself. Even though everybody there is very nice except for one of the mechanics who gets upset whenever hes asked to do something to help someone and makes nothing for it even though hes has to help a customer thats been there forever. Its too bad because they used to be so good.

Kr
Review №23

They should call him Honest Paul. He didnt try to convince me to get unneeded repairs although he easily could have. Smart for him in the long run Ill be back for sure.

Ni
Review №24

Vince was a great help. I will be recommending them

Le
Review №25

The folks at Lozano Auto Services are great. They accommodated me quickly, I was in and out. Troy was super helpful and walked me though all I should know about my service. Thanks!

Ka
Review №26

Quick, honest, respectful. Go in early, 8-9am, they dont seem to do bookings

Ad
Review №27

I cant recommend this place enough. They are thoroughly professional and will explain every aspect of service and do a great job.Ive had my car serviced here regularly for close to 3 years now. A couple of times, Pete even gave me a free jumpstart and air.

Ja
Review №28

Great place, great mechanics. Never had any problems. I have been customer for years. Its hard to find mechanics you can trust, especially if you are a woman

Ju
Review №29

Their service is perfect and they do a good job. Unfortunately they are rude with customers that is why I give the 2 stars

Su
Review №30

They have very bad customer service, they like to laugh at women customers. As I was telling them my brake problems of my car- their representative just laughed, and hung up.

An
Review №31

Wow! Lozano’s knocked it out of the park today! We were in for one weekend and our son’s car’s AC stopped working and it was making a weird metallic sound. We called Friday. Paul Hensley took our call and said we could drop it off on Saturday morning. Later that day he called and had it all fixed. He was honest, fair priced and reliable. I would recommend Lozano’s whole heartedly!

An
Review №32

Car service, very knowledgeable mechanics. Vince and Paul are great to wirk with. Extremely fair prices, a wealth of information!

Ar
Review №33

Great people.. theyll fix almost any car. Good quality work, reasonable prices..

Ju
Review №34

Great place to go to for Smog test. They test my 1984 Volvo with no problems.

Sa
Review №35

Super honest and kind.

Da
Review №36

I take my cars here for my smog check. It may not be the cheapest place but I trust them and Ive never left unhappy.

Na
Review №37

Great service!!

br
Review №38

Great personal service

Dw
Review №39

Honest, no frills efficient service

Ra
Review №40

Reasonable price for car service

TI
Review №41

Excellent shop

Es
Review №42

Great mechanic

Jo
Review №43

They dont to rip u off

Da
Review №44

Very good service 👌

Ma
Review №45

Excellent service

Gl
Review №46

Has the best mechanics

Information
31 Photos
46 Comments
4.6 Rating
  • Address:1155, 934 W El Camino Real, Sunnyvale, CA 94087, United States
  • Site:https://lozanoautoservice.com/
  • Phone:+1 408-733-2222
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Smog inspection station
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–12PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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