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NAPA Auto Parts - Auto Supply & Equipment
530 Broad St, Sumter, SC 29150, United States
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NAPA Auto Parts - Auto Supply & Equipment
Comments
EC
Review №1

The worst store! I dont recommend it!The seller has many stores. I choose a store near me that is 7 minutes away on foot.I order with delivery.Total delivery in 3 days!!!this is very bad!do not recommend!

Jo
Review №2

Do your research before you buy it at this NAPA. A young lady sold me the most expensive calipers they had. Even with the core return I still paid over twice as much as the 3 competitors to the left and right of this establishment. I was in a rush and thought NAPA will have what I need at competitive prices. She did not ask if I wanted their best brand, just rang it up and said return the core in the original box and bring the receipt. Thats what I get for a little bit of trust... I wont make that mistake again. Sorry NAPA.

An
Review №3

The service is good everyone is nice got served properly quick as possible.

De
Review №4

I was sent into Napa yesterday for a part which I hadchad no clue about and your sales associate Tee and I need to add that she was extremely busy and serviced me with her expertise knowledge and customers service was exceptional

An
Review №5

They recently changed their hits so are now open 7-7 Monday through Saturday. Very convenient! I love this place. Incredibly knowledgeable folks. The manager Keffer is a master certified technician.

Re
Review №6

Helped me out big time on my road trip up north was about 100 miles from home and was the only store someone close to me that had the part I needed to get me were Im going. They were closing in 20 minutes and I was 30 minutes away I called in to buy the part over the phone and they hooked me up even tho they were closed. Thanks guys

Ri
Review №7

The people who work here are super nice and know what they are doing when it comes to paint and parts!

Sh
Review №8

Went into to visit my son who works there. Place was clean. Not busy at all.

Ly
Review №9

My husband and I walked in carrying a dead battery. There were two men at the counter talking about finding something. We stood in front of them, with no greeting or even a sign they knew we were there. We waited for well over five minutes and during that time another employee arrived, again, no acknowledgment as he came to the counter where we were waiting and then went into the office. As this store was one of the only one in the area who carried this battery, we were stuck with this store. During this time no one looked at us or asked us to wait while they took care of another customer who wasnt even in the store, (there were no other people in the store and no other cars in the parking area).Eventually one clerk asked what we wanted. without saying anything to us he disappeared into the inventory stacks and soon came out with the battery we needed. I paid for the battery and the clerk took the battery to our car on his cart. He did tell my husband Have a good day, never during this time did we hear any welcomes, can I help you, thank you, or any indication that they wanted our business, OR money!Needless to say, unless they are the only car parts business left in town, I will not return to spend my money.

Mi
Review №10

Very helpful counter personnel and refreshingly knowledgeable.

Jo
Review №11

This Napa location provides the best customer service that I have seen on the East Coast

Do
Review №12

Great people great prices that had just what I needed.

Ca
Review №13

Good place to get parts for your car.

Kr
Review №14

Best auto parts store in sumter!

De
Review №15

Love it

Information
5 Photos
15 Comments
4.3 Rating
  • Address:530 Broad St, Sumter, SC 29150, United States
  • Site:https://napaonline.com/en/sc/sumter/store/22008?cid=pl_yext_jobber_AutoSupplyEquipment_22008
  • Phone:+1 803-775-9353
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–3PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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