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SpeeDee Oil Change & Auto Service
825 N Main St, Summerville, SC 29483, United States
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SpeeDee Oil Change & Auto Service
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He
Review №1

These guys are THE nicest people. I have always received excellent customer service from every employee when I arrive. I have pulled in to have something minor looked at before a road trip and they happily did it without a charge, and I only use them for my oil changes and other service needs! The location is great! I can walk across to the antique store while they change my oil instead of sitting in a waiting room. They have performed electrical repairs; replaced breaks for me, and more over the past seven years.

Ni
Review №2

Being a female and needing my car worked on I often feel as though people take advantage of my lack of knowledge when it comes to cars. I never once felt like I was being taken advantage of here. The staff were ALL so friendly, hardworking, truthful, and efficient. They told me exactly what I needed and have very good prices. I recommend this location to anyone who needs their car worked on. I will never go anywhere else as long as I am living here. Highly recommend.

Li
Review №3

Took my car here hoping for a simple quick oil change. Ended up waiting 2 hours AND they didnt even tell me the oil filter was out of stock just that someone was going to go get one. Never discussed the added cost of the special oil filter just put it on and told me at the end AFTER the work was already done.Over $120 and 2 hours later finally my car was done and when I went to get in I had warnings that both my hood and trunk were open. Very lousy workers that dont seem to care about the cars they work on. WOULD NOT RECOMMEND!!!

Mi
Review №4

My engine light has been coming on a lot recently and the Nissan dealership kept telling me that it was just an “error code” so while in Summerville today, I decided to stop by and have them check out my car. They ran a test on it and found out that something was wrong with one of my sensors. They ended up replacing it and doing an oil change for me! I’m so glad I stopped by! Everyone was so nice and patient in explaining everything to me. I will definitely be coming back here instead of going to the dealership that sent me away twice… THANKS SPEEDEE!

An
Review №5

My experience was amazing! From start to finish Ive experienced great customer service and they were very helpful in giving me needed experts advice. They treated me like family. The staffs has a kindhearted friendliness about them that made my experience further more well worth it. To top it of SpeeDee oil change of mainstreet is absolutely worthy of my time and money and Im sure to be back for all my cars repair needs. Thank you all for my great experience and of yeah I almost forgot this is the best my truck ran ever since I bought it. Again I appreciate all your hard work and support

Ny
Review №6

Great Place to come if your needing your vehicle fixed exactly how you need it fixed ! Gave me great advice ! And Cody was GREEEAAT!! 🤪 I’m happy ! See y’all soon!

An
Review №7

My 16 year old son bought his first car recently with his own money from working. It had the check engine light on it, started smoking, and oil needed to be changed when he bought it. We took it in to Speedee to first change the oil and just to see if they could see what else was wrong with it. They were so kind, professional, and treated my son with such kindness when they found out he was paying for the repairs too! I mean, he’s 16. He’s not making full time job money. So they were upfront about costs and had it all fixed in a few days. They kept us contacted about parts ordered, how long it would take, and stayed open a few extra minutes when his card had to be taken to the ATM to pay for the repairs! The front desk woman, Nicole, was super kind and helpful. It was the very end of the day and she could’ve rushed us out of there but she was so patient. The manager approached my son himself and told him how proud he was of him for paying for it himself and as a mama, it made the experience even better. He has worked so hard for this and my son now has a great running car with no check engine lights on anymore;). Thank you so much for taking such good care of him and his car! We will use you for all the things from now on!

Ca
Review №8

Truly the best - the only place I trust with my car. They are not only honest, but fair. From start to finish, they will make sure you are taken care of and that you fully understand any issue. Most places will just do what you want done and send you on your way without explanation; at Speedee’s the staff welcomes you with open arms and will be by your side every step of the way. William runs a team of professional, compassionate people and I’m blessed to have had their help! Quick, reliable, and honest service!

El
Review №9

Phenomenal! I cannot possibly say enough about how wonderful this place is! Ive been going for years, and theyre ALWAYS friendly, professional, and honest. They do fantastic work and never try to pressure you into spending money on something if you dont really need it. And most importantly, they KNOW their stuff!!

Ma
Review №10

Stephanie and the team in Summerville are wonderful. So kind and professional. Fast, reliable service. My technician Brian kept me updated during the whole process and gave me recommendations without being overly pushy. I had my oil changed, air filter replaced, and my tire pressure light was on before service. It was off when I pulled out of the parking lot. They took care of it for me! Thanks to this great team!

Ju
Review №11

I have been a customer for many years and I always got a good service… I will continue to bring my cars for service, since I am very satisfied and never had anything to complain.

Je
Review №12

I’ve been needing an oil change for a while but I usually hate going to get it done because I feel like shops always try to sell me something I don’t need… Well my sister went to Speedy and had a good experience so I decided to go myself.The service was great! Everyone was friendly! They did the oil change but also checked my lights, signals, and brakes while it was in the garage! Great job!

Ev
Review №13

SpeeDee Oil Change & Auto Service on North Main Street in Summerville is a great place to go for oil change and automobile service. I really like how efficient they are at keeping everything moving when you are on a schedule. I have been impressed with their level of customer service here

Ka
Review №14

I am a verified customer. I went for an oil change and brake inspection. From the young lady that checked me in who was polite and professional the young man that did my great oil change to Adam who checked my brakes I was treated with much respect! I found out I may have needed a front end alignment which was suggested I do next door @ Midas. The young men there were thorough and explained everything! Prices were awesome. William is the manager and trust me there is not a better person!! This man made sure all my services were explained and even suggested how I could save and pay for another service! Who does that in the car business?!! The young lady Stephanie (?) was lively and very professional! I will definitely use this place of business AGAIN for my auto needs. I feel safer on the road!!!

At
Review №15

They did a great job and went above and beyond to keep me informed of what my vehicle needed. Great service

Br
Review №16

This location has the most amazing staff! Always super helpful and take the time to explain everything in terms I can understand (HA). Never felt pressured to fix something that wasn’t a necessity. Will definitely be a repeat customer!

De
Review №17

The staff at this location is knowledgeable, professional and relatable! From the moment I drove up to the moment I paid for my services they kept me informed about their progress.This was a truly pleasant experience, I’m certain I’ll trust them with future repairs.

Br
Review №18

Great service! Very professional. I was worried at first because all of the service bays were full and each one had a line behind it. I was pleasantly surprised by how quickly the line moved and I was in and out in less than 30 min. Techs were in clean bright uniforms and they would clean the bay after each service. I will be back!

Cl
Review №19

They were very helpful and checked out everything about my car even if it didn’t need done that day. Gave me recommendations for what should be done soon! They were also very fast and efficient.

Je
Review №20

This is a really fantastic location. You can never be sure what to expect with franchises - but this team clearly cares a lot.Their walls are lined with plaques from their various customer service awards from rounds of mystery shoppers, as well as franchise of the quarter awards too.There’s a refreshing and trusting amount of transparency from the team, whether it’s Stephanie at the front desk or a tech in the shop walking you through everything under your hood and making comments with integrity like, “this has some wear / this is a bit dirty, but you don’t need to replace it yet... you have another one or two services at least.”I highly recommend you give this place a shot because you can tell this location prides itself on quality service built on a foundation of honesty and integrity. I immediately serviced my wife’s car after my own, and we will certainly be back.

Ju
Review №21

Ive been a patron of their business for a little over a year now - though the staff has had a few changes, every team was friendly, professional and made sure quality service was achieved. The team at the time of this writing is exceptional - they know their stuff and do very well to explain what needs to be done and why (can be validated with research).The only time service is slow is when there is high patron volume - that is to be expected, however, the quality of work is still great!A strong recommendation!

Au
Review №22

They charged me $83.99 for 5 quarts of Valvoline High Mileage (0W20) - The same 5 quarts is $33.99 at any of our local automotive stores here in Summerville (and in the case for autozone.. provided a next day free shipping option.) Our local automotive stores will also recycle your old oil for you when you do your own oil change.These guys couldn’t even rotate my tires for me… which by the way was going to be another $25!Men: Go to a local auto store. Ask them what you need for an oil change on your specific vehicle. Let them show you the materials you need. Purchase those materials. Do some research. Learn how to and then make the time to do it for yourself. Quit pouring your money into the pockets of other people.

Mi
Review №23

Always trust my wifes car to SpeeDee. Cody was my tech today and he was very informative and helpful with recommendations regarding my wifes car. I will continue to bring her car to SpeeDee in Summerville for all its minor service needs.

El
Review №24

Brian was super helpful and very thorough in his diagnosis of our vehicle! 10/10 would recommend their services!

Me
Review №25

Everyone was friendly and did everyyhibg they could to make sure I was taken care of. Thanks everyone!!

J.
Review №26

Been going here for years. And while the staff has turned over many times, the great customer service and friendliness remains the same. Only place I’ll take my truck.

Fa
Review №27

My experience at SpeeDee was very pleasant. I had to have the sensor replaced on my AC compressor and throughout the process, everyone was kind and kept me updated every step of the way. My work was completed in a timely manner. Sicily spearheaded communication and ensured that I was comfortable and informed daily. I appreciated her genuine care and kindness towards me.

Je
Review №28

I sent my teenage daughter there because I trusted the name. They didn’t screw oil filter in completely causing nearly all the oil to come out and risked complete engine failure. I will go to a Honda dealer from now on. Some things just aren’t worth the discount.

Tr
Review №29

This location has been exceptional with service! It was quick, and efficient, and Sicily made the experience worth coming back for. Please pass this on to the upper levels of management that her customer service is out of this world and would make anyone want to revisit. Thank you for the wonderful experience.

Do
Review №30

Stopped in for an oil change and waited for someone to come out, eventually an associate came out to greet me while 4 others who had been staring and ⁶not moving before, I asked if I could get an oil change and was told let me check, he did not return and the 4 other associates just stood there. Tired of waiting, I left and as I turned the corner,,there were 3 other non working individuals. NO customer service...I will never return.

Ka
Review №31

They are quick, thorough and very honest. They dont try to sell you something you dont need. Will definitely go back.

El
Review №32

It was pretty fast and I got a Groupon so not too pricey, but the workers weren’t working. They were all standing around laughing while one nice gentleman was working on all the cars and getting the customers in and out. Very frustrating.

Bi
Review №33

Its always a pleasure to go here for my oil change. Theyre fast and reasonably priced. The staff is fantastic

Re
Review №34

Very professional and honest. I will return for all car care. Great people!

El
Review №35

I have taken my car here many times and each time it has been very professional and efficient. Stephanie at the front desk is such a joy and makes you feel so warm and inviting while you’re waiting on your car. She’s a great asset to that team and I will definitely be back.

Br
Review №36

Great experience. Everyone was friendly

In
Review №37

Ive been going here for years now and theyre fast, friendly and tell you what actually needs to be done concerning your vehicle. Would highly recommend!

Ke
Review №38

I cannot tell you the last time I had such professional and friendly service. My options were thoroughly explained to me and I was shown other services I could get down the road. First class operation that I will now get all my oil changed at.

As
Review №39

I recently went to this location for the first time. I was assisted by Stephanie and because of the great customer service I will definitely go back to this location only. She was so kind and helpful, I definitely felt well taken care of. Its always nice to be greeted with a friendly, smiling face.

He
Review №40

This team is absolutely dynamite. They completely rebuilt my car that was in need desperately of care. Not only does my car run like a dream, but the customer service was top notch. They did an oil change, fixed my blinker and showed me what was wrong with my air conditioning and how to fix it. They also balanced and rotated my tires which has made everything run very smoothly. Hugs shout out to Ryan, Will and Sicily for making my experience seemless.

Er
Review №41

Good professional crew. Management was very upbeat during my visit. Robert (mechanic) was quick with my car services and Sicily (front office) is pleasant to do business with.Would recommend SpeeDee for your car needs.Thank you guys!

Ir
Review №42

I was drive box truck 9.5 to I 95, I called 5 places no one helped me, when I call to SpeeDee, I was glad to hear nice young ladys voice, I explained her that I have BoxTruck 9.5 height, she confirmed they can help me.I did extra 72 miles, when I arrived there they meet me like old friend, they did everything professionally, before jobe is done they offered me clean airconditoned waiting room with snacks and drinks (nonalcoholic😀) really strongly recommended.Guys wish you to many good customers with great tips

Ta
Review №43

It was great Im not one to go & wait for work to be done at a garage but here everyone is friendly & quick service is awesome.

Ol
Review №44

I have been a Speedee customer for almost ten years, and have always been satisfied. However, I no longer trust Speedee to perform any service on my vehicle after a recent terrible experience there.I brought my car in for an oil change and tune up last Friday, and Speedee mechanic Jim told me that it needed two new tires. I moved forward with the service, with a time estimate that my car would be ready by 4 that afternoon. At 4, I called to make sure my car was ready only to hear more issues had been discovered but if fixed, it could be ready by Saturday morning. Saturday morning came and went, and more issues were discovered. The time estimate until completion kept changing, but everytime I spoke to Jim there was only one thing left to do and he was going to work all night to finish it. Finally, they just said well call when it is ready.Wednesday, I called to ask about my car only to hear its been done. I was never informed. I went to pick it up to find it in terrible condition. All items from my dashbox and center console were thrown about in the car, suggesting they had left it unlocked over night in their lot and it had been sorted through by some random person. The interior was covered in grease stains, which seem resistant to soap. And the floor boards were covered in grass clippings, suggesting they had not vacuumed it as part of their basic oil change service like they advertise.I spent nearly 2500$ on repairs with Speedee and was quite disappointed in the state of my car. When I drove it, the car made a very loud knocking sound on turns and bumps. I called and spoke to Jim, and he quoted me for more repairs. When I explained it did not make the noise when I brought it in, he continued to explain what was wrong and how much it would cost to fix it, rather than apologizing, asking me to bring it back for free, or sticking by his work.I contacted the Speedee main office to speak to the store owner, and he never returned my call.Now, I must take my car to another mechanic and spend what is likely to be another couple grand to repair the issues Speedee created. I must also get my car professionally cleaned in an attempt to remove the grease stains they created.Attached are some pictures of these stains to demonstrate the poor care of my vehicle that they took. I will not be returning to Speedee again, and neither will anyone of my friends or family.UPDATE: Speedee called and asked for a chance to correct their service issues. They had another mechanic from a local garage they also own look over my car and render repairs. This was done at no cost to me. They also had the car professionally detailed and successfully removed the grease stains. They offered me a rental car at no cost while they repaired my car as well. When my car was returned, it seemed fine and looked great. The next day it began making a terrible squeaking sound consistently for the first several minutes after start up, and then intermittently after that for the duration of trips. My husband and I ended up taking the vehicle to another repair shop for a second examination.

Ch
Review №45

As soon as I pulled up I was greeted by Sicily! She was so professional and sweet and took my car right in. Ryan performed my oil change and did a wonderful job. Great location, fantastic employees!

Jo
Review №46

I was very impressed with the quality of service, and how professional they were. Id definitely recommend them.

Me
Review №47

This is the best place to get your oil changed or any car maintenance in the state. I do a lot of traveling for work and get oil changes often. The only place I go is speedee in Summerville. Sicilly (sorry if spelled wrong) the office receptionist is always so nice and bubble every time I come in. She does her best to get every one in and out as fast as possible and pitches in to help the guys doing the car maintenance however she she can. It can take a lot of time to get your service with them depending on when you go but I can tell you that it is well worth the wait. They don’t ever try to sell me something I don’t need and have always gave to me straight on when I really needed to do something to keep my car running right. Thank you for always making me smile and having a laugh at your expense Sicilly, again I’m sorry if I spelled it wrong

Ki
Review №48

Stephanie is one of the most friendliest, professional people I have ever met. She truly cares about her customers. These days it’s refreshing to be greeted with a smile and positive attitude.

Bl
Review №49

Excellent service patient worker. Team worker, they motivate the customers to be patient for the good service they are about to receive.

Ka
Review №50

Robert was an excellent technician and very honest while being down to earth. Sicily was also very helpful and nice. I would definitely recommend and come back!

Li
Review №51

I didnt know who to call for an oil change but when I asked google this was the first on the list. I dont normally choose the first one but I had a good feeling about this place. God told me to trust them so I went with them and I am not sorry I did. They were honest and didnt try to push any sales to make money on me. I was very pleased with the service and how they treated me. They are like family and I saw first hand how they treated people and how the customers treated them like family in return. I made up my mind that this would be the place to have my car serviced. I thank you SpeeDee Oil Change, each and every one of you.

Ta
Review №52

Unless I do it myself, this is the only place I will take my car. Love this place! I know once it has been serviced I have no worries

As
Review №53

I have lived in SC for the past six years, and in that time, have taken my car to multiple auto body shops to have repair work done. Ive been going solely to SpeeDee Oil Change & Auto Service for the past few years for oil changes, tire replacement, battery replacement, tire rotations, brake work - you name it - and will only go to them from now on for any and all future maintenance and repair work I need. The staff is friendly (Ive dealt with John on a few occassions; hes great)! the work is done quickly and efficiently, and they go above and beyond to get you the best bang for your buck - they truly do what is best for their clients. They even coordinate getting parts from other local retailers, with a quick turnaround, to ensure youre getting the most quality parts for the best price. Save yourself time and trouble, and only go to SpeeDee for any vehicle repair work you need! 10/10 would recommend!

Ka
Review №54

The diagnostic procedure showed a part had to be ordered. It was ordered, I was called when it arrived. My car was immediately driven to a bay to be worked on. The waiting room is clean. The chairs are comfortable. The staff is friendly.

je
Review №55

The guy doing the intake was rather busy, but maintained his professionalism in order to serve the customers as quickly as possible. They had a situation that was out of their hands but did everything they could to keep the business going fast and friendly. I would definitely recommend this location to anybody.

ke
Review №56

Staff was helpful and nice. Actually showed me the areas on my car that they were working with. Didnt try to push me into buying other services.

Mi
Review №57

Nice techs. Quick service

Br
Review №58

It’s always nice to walk in somewhere and feel completely comfortable. Stephanie, at the front desk, was extremely personable & helpful. Every place of business should have a Stephanie!

je
Review №59

Receptionist was very helpful! Even called to check on things days after I left . The crew in the back was very informative and helpful . I will not go anywhere else !

An
Review №60

Very friendly and efficient! I had been driving around over 50 miles going place to place after phone calls assured me if I came in they could change my oil, only to be told “sorry, no more time today” on arrival. SpeeDee in Summerville came thru and I was in and out in 90 minutes!! Thanks again guys!!!

Th
Review №61

Very Busy and very nice but I got a bad feeling when they demanded my keys saying someone earlier drove out of the service bay without paying. How does this happen? So I give them my keys and wait about and hour and half when other places next door had no wait and probably no issues. The manager came out to the lobby and sat down next to me asking me if I knew who changed my oil last time. He was looking me up and down taking everything in. I told him I did have a record of it and could find out. He said well they stripped your oil plug but we replaced it with an oversize one at no charge. Thats why it took so long. Dont worry no charge. Thanks I guess. The lady who is super nice said she had fun driving my car but could not find reverse. Its a stick. Why would it even be in reverse in the first place? I left it in the bay and as far as I could tell it was not moved. Weird. I think they rotated the tires says so on worksheet.

Lo
Review №62

Great customer service!Very Professional and Friendly!The manager made sure we were safe for our trip by suggesting we get new tires

Bu
Review №63

They were super nice and explained everything that they needed to do and the cost and gave options on everything. Would definitely recommend and they have my business from now on.

Bo
Review №64

Will White runs a good shop he does his best to make customers happy and put out good quality work.

Sa
Review №65

Overall wonderful experience. Great customer service from Stephanie from the moment you step through the door. Will be back.

An
Review №66

Everytime I come for service all the staff are so passionate and pleasant. Especially the crew outside. They always come to your car with a smile on their faces. Today is Feb 13, 2021 its raining and its cold but those guys still kept it professional. Thank you so much!

Bl
Review №67

Very good place to get your oil change fast and easy and the inspection of your car is also very fast they also fixed my brake lights after they were closed been a repeating customer for 2 years since moving to summerville and will keep being a customer

De
Review №68

One of the easiest oil changes I ever had,. Randy and Terry made sure I was right from beginning to end

Jo
Review №69

These guys are always on it. Quick and convenient unlike most other oil change places nearby. Will continue to use them, this is my third time and they never disappoint.

La
Review №70

I always receive top notch service at SpeeDee. Everyone is always a gentleman or a lady about their business. Never a long wait. Very informative on what can make my car run more efficiently. Love SpeeDee #Greatquality@AGreatPrice

Me
Review №71

Excellent service, the guy was really helpful.

Em
Review №72

This is my first time here but please with the service. Just keep on letting the customer know what will improve their car

Ka
Review №73

Moved to the area 9 months ago and had been looking for a good shop to get my oil change. The first place I went to took advantage of my lack of knowledge and charged me an arm and a leg for unnecessary services and items. SO happy I found SpeeDee in Summerville. My first time in I was treated kindly, explained everything in a simplistic manner, and was very happy with the price. They even vacuumed the front of my car, washed my windows, and filled my tires! Before my next oil change was due, I moved 25 minutes away from this SpeeDee. When it was time for an oil change — I drove that 25 minutes because I remembered the great service! When I pulled in, I was again greeted with kindness and they remembered that I have been here before; validating exactly why I drove the extra time to come here! Moved from NY to SC, no longer being able to have my dad change my oil for me, and I am so happy to have found a shop where I feel well taken care of! 100% would recommend SpeeDee Oil Change in Summerville!

De
Review №74

Last time they forgot to put oil in my truck on an oil change. Got one mile down the road and my check oil level light came on. Checked the dip stick and no oil on it. When I came back they assured me they put oil in it. I asked for a video of them draining the “new” oil before they added oil to it. They refused and I watched them add 8 quarts to the engine. I said I’d never use them again but was in a bind and have been sitting here for 1:35 minutes. Only one car ahead of me when I pulled up.

Sa
Review №75

Stephanie was great! She’s the reason I’ll be back!

Ev
Review №76

They really go above and beyond in their customer service. I appreciate their courteousness and communication. I’ve been using this garage for years and recommend them to everyone.

Em
Review №77

The staff is always friendly and timely. Sicily made the wait enjoyable!

Ma
Review №78

Great food & SVC.

Gi
Review №79

Great customer service! Thanks 😊

Ro
Review №80

Great service very nice workers all the way around!! Very fast !!

Wi
Review №81

Andrew performed the service on my vehicle at the Summerville location. He was professional, courteous, and knowledgeable, and gave me recommendations for additional service to my vehicle without being pushy to sell further products and services. He is an asset to that location, and I will definitely be back.

Li
Review №82

The staff at this location Main Street Summerville were none other than professional and friendly theyre knowledgeable people who are out to help you I took my car there with several issues they sat down with me explains everything and helped me to do whats right for my vehicle I would highly recommend everyone to go there they are Keepers for me

Ma
Review №83

Super friendly! Very efficient! Will be coming here for all of my future oil changes and more.

Kr
Review №84

Stopped by with no apt and was done in less than 30 min! Great customer service, too!

Er
Review №85

Love coming here, staff is honest, reliable, and efficient. They tell you what you need and don’t need. Mike took care of my car today and everything was done in a timely manner. Never a long wait. Speedee is the best.

Te
Review №86

William and the team done good. Was busy but steady moving things out.

Er
Review №87

Hershel and I have been coming to speedee for a while and the have NOT disappointed us. Customer service is excellent and they are very knowledgable and fast with their services. Thank u Speedee

Ca
Review №88

Unbelievably quick; 9am on a Tuesday.Mike & Corbin we’re both wonderful! Go visit this location for an (actually quick) oil change!

Mi
Review №89

Stephanie was so sweet, happy and friendly. She will put a smile on anyone’s face when they are having a bad day!!

Co
Review №90

Very good and reliable with my car. Highly recommended to others

Am
Review №91

Great friendly helpful staff. Stephanie was awesome.

Ll
Review №92

Staff are efficient and friendly - and fast!

Ta
Review №93

Sicily and will was very nice and professional got me in and out in a very timely, definitely coming back!

Ca
Review №94

Been going here for years and Stephanie made my experience the best yet!

Jo
Review №95

Everyone is very friendly and they perform excellent services. I trust them on the work that they do!

M
Review №96

I always have a great experience at this business. From the Manager to the Front Desk to the Mechanic, each person goes the extra mile!

St
Review №97

The staff here was awesome, I spoke to at least 4 of them, and, I called ahead and they let me remain in the car as they changed my oil and performed their check points. They made me feel like I was at home. 200 miles away

Ma
Review №98

Sicily is absolutely fantastic 🤗-a very happy guest that will return

La
Review №99

Always so personable and friendly. Whenever I go get an oil change, they inform me of what work is and isn’t needed on my car, which helps me take care of my car. They even show you proof without being asked and will explain anything about your car to you.Adam helped me today and he was great!

co
Review №100

Completely unprofessional and they are not honest and have no integrity. I came in with a working truck and left with a broken dip stick tube also rust deposits fell into the oil tank because she broke my tube when checking my oil level....I had my truck serviced here for the past year and it was never a problem or they just never checked my oil. they charged me for a oil change I had to go buy a new dipstick and dipstick tube then drop my oil pan to get the old one out and install the new one. Then a new gasket for the oil pan new oil which I just paid for from speedy. Had to take the manifold off to slide the new tube in and I had to tow my truck to a REAL MECHANIC someone who actually is honest and was also appalled that they broke my tube and didn’t offer to help me out with anything. All said and done I went for a $50 oil change they broke my truck then I had to pay $1300 to fix it and I was out of a truck for 3 days. We then spoke to the general manager Ron who is completely unprofessional and he said “there is no way a 19year old girl broke my my tube” 1. that sexist 2. she did clearly break it and got me from the lobby to show me she broke my tube. He said he won’t pay for anything. He didn’t even give me my oil change money back?!?!!! Now I have to take him to small claims court and I work 50hours a week.. it should be illegal for a company to break your truck and say you have to fix that...it is down right outrageous and I’m furious. I would have took half of what I paid hell even the oil change money back is something. Then I have to deal with the manager Ron who pretty much just dismissed the facts that my truck was not broken when I came in and when I left it was broken... the dip stick was apparently rusted to the dip stick tube.... so the whole dip stick came out and half of the tube with it. If I had my truck serviced here for the past 3-4 oil changes and every time they checked my dipstick or maybe they just didn’t check it before but every time they said everything was fine and looks good and would go over everything and not once was there a problem or rust on the dip stick or dip stick tube was never mentioned. So they broke it during my last oil change pulling it out and it’s my fault. Dealing with the manger Ron telling me that there is no way a woman could have broke that and they didn’t brake it the rust did.... the rust broke it.... I came in with a non-broken tube and left with a broken tube because she broke it and it’s the rusts fault not speedys. They have been checking my vehicle properly like they say with this huge points of inspection they should have seen it or mentioned it before in any of my visits before or during my last visit when she did infact brake my dipstick tube.

Information
60 Photos
100 Comments
4.5 Rating
  • Address:825 N Main St, Summerville, SC 29483, United States
  • Site:https://speedeeoil.com/summerville-sc-3009/
  • Phone:+1 843-821-1162
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tuning automobile
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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