The morning crew and management are doing a great job at this location. I’ve been very satisfied with my experience the last several times I’ve visited. Store was clean and orderly. Partners extremely friendly and attentive.

Usually pretty great, last two days not so much. Forgot part of my order (made right next day) and then didnt make my Frappuccino a Frappuccino. It was an iced drink. 🧊 Not really one to want to continue telling them they didnt check their orders. Thats $60 worth of stuff in two days. 😱 Probably gonna start doing Dutch Bros now.

Its a great Starbucks location however, the drive through gets slammed during peak hours of breakfast, lunch and dinner times. It creates a bad traffic hazard going west on Hall of Fame Ave that needs to be addressed by either Starbucks or the City of Stillwater. Other than that, they are committed to the service youd expect at a Starbucks with college student influences.

My iced oat milk latte with chai tasted excellent! Great customer service as well!!

I did a mobile order and they did not seem interested in talking to us one tried to ask us our order and a guy said I’m giving them a sec to look at the menu. We were waiting at the mobile order pickup… our cups aren’t filled all the way.. I couldn’t wait to get it fixed because I had to get to work..

Staff are very nice but wait times are SUPER long. Once waited for a frapp for like 20 mins! I ordered inside thinking it would be faster than the line but it was not! Then when I got it it was melted and I had to wait 10 more mins for them to remake it. You are better off going through the line.

Do not order mobile for pick up. Takes well over 30 minutes even with an empty lobby. Also, don’t park in front of the building. The drive thru line completely blocks those spots.

Please be careful when approaching this establishment. It has a past history of support of a hostile work environment. Staffing has not received necessary and proper training for 3rd place development of which is shattered. The shift supervisor Donna thinks its selfish if a partner needs to remove themselves from the floor for Mental Health and Safety due to Donna supporting a hostile work environment, public forms of Dehumanization and Harrassment. As well as numerous attempts to defy the doctors orders for a partner in recovery from a workplace injury. The shift supervisor David was given a high position without proper training, follows closely to the same approaches and expectations as Donna that are NOT in line with the companys mission, values, and policies. Nor do they support the development of the 3rd place as both enforce degrading respect practices. These two individuals are fortunate I am not pressing charges during this time. Starbucks delivered a statement to myself after being forced to stay away without hours for a month and a half. I was let go dishcarged for giving 2 drinks away in 3 years of service, While nothing happened to these particular individuals. Of which I said I will gladly give the company a $20 bill for those 2 drinks, whilst the company gave me counseling sessions for the mental health position I was put in. I dont disagree with the company, I disagree with the people that are being supported by the company. Please approach this establishment with Caution!

New Pumpkin Spiced Latte!! Are Ready to enjoy!! Today! Pumpkin Creme cold Brew!!Fabuuuuulicious!!!! Definite Win!👍🥰🥰🥰🥰❤❤❤❤

Starbucks Just Never Seems To Dissapoint. Great Area Friendy Staff Coffe Was Out In A Timely Manner, Service Was Great !

Get ready for the slowest drive through of your life. Visiting stillwater, went here five times and the line took 15+ minutes each time. Sure miss my Starbucks back home.

Micah is fantastic! She is always smiling and extremely genuine.

Literally worst Starbucks... I even have friends that work here and I still hate it. Soooo slow. I placed an online order and when I went in I had to ask them 4 separate times about it. Didn’t get it until 45 min after I placed the order which made me 20 min late to work. They girl literally lost the order I had to retell them what I ordered after waiting inside for 20 minutes. All I got was a shaken espresso it’s so simple I don’t understand how it took 45 minutes. Anyways if you plan on going here give yourself 30min-1hour

Staff here is always super nice and want to get your order at very speedy, but with accuracy as well!Their supply tends to run low on certain food items, so I suggest asking if they have something, and also having a backup plan if they dont have your original item.

I LOVE THE PRIDE CELEBRATION FOR PRIDE MONTH ITS SO NICE AND I JUST LOVE IT

The kid at the window was great, the quality of the frapes were poor the banana bread was not warmed as we asked.

Amazing service every time I go in and everyone always makes my day better

Great service fast pick up

Bought damn time we got another one man so excited

Friendly staff. Good drinks! Prices always get me to not come often, but thats expected.

My chi latte was super tasty!

Fast drive thru service! I wish Kansas City could learn from you! Thank you!!

They are always slammed. Build a bigger building already!

Love love love ⭐️💵

The employees were efficient and nice but they need more employees or better yet another Starbucks in Stillwater. They were overwhelmed by customers. They were going quick but you can only do so much when you have so many customers.

Really hard to complain about the service here. Staff usually seem upbeat. Which considering how bad the drive thru can get is amazing. Drive thru will go out into the road at times.Once forgot my mask and was using my shirt, and they offered me a mask. Which was beyond what I expected.Specialty coffees can leave you feeling uninspired. I get a hot chocolate white mocha with a shot of chai and I should know that I have to stir it. I always figured for the price they could do a quick squish to stir it, but it is what it isAside from even that, I give this plate 5 stars for the staffs resilience during high demand from Mobile orders, drive thru, and walk-ins. Steller crew

If you order more than one drink, know that the drive thru has priority over your order and they will make those drinks before you get them.

It was a great place they had nice employees, fast service, had a good price for drinks and food.

I actually would not even like to give one star to this Starbucks!We ordered 4 drinks, they were busy so we went inside to order. We waited at least 15 minutes and were missing our 4th drink, drink #2.All of our drinks were cold drinks!We thought that they might have forgot our drink so we simply asked if they showed another order for us. She went to check but instead of nicely saying, yes you still have a drink coming. She so rudely and LOUDLY told us that there is two bars, a cold and a hot bar and that our drink was still in the queue.Mind you that we were super patient while several others, inside orders, had been filled and we were just asking if they still showed we had a drink.My recommendation is better customer service and finding a Starbucks that won’t be rude when you ask about your order.

Staff were swamped but service is good, they were all masked.What didnt set well with me is people sitting inside without masks like its normal not six feet apart! The space is small and without masks I feel bad for the staff because someone asymptomatic petri dish will be leaving their bug behind !!!

I would definitely order before hand they are almost always super busy with a long line of cars

It seems like this Starbucks is closed at the most random times. The drinks and food are consistently good but the schedule is something else. Also, they must be understaffed because the line is constantly to the street. What is the deal

It was good... the only bad thing was the waiting time like 20 minutes to be able to order..Wish they had more employees during the holidays....I will be back

Rarely open on time in the morning and even if they are there is no guarantee that the machines are ready to go. Three out of the last 5 days either not ready to open at 6am or got my order wrong. I knocked on the door at 6:15 one morning last week and was told they were not ready to open for another 15 minutes - they never bothered to tell the people who were waiting in their cars for mobile orders - terrible service

There needs to be more than one store. Traffic is getting backed up both ways on Hall of Fame. Even ordering ahead on the app and parking off-site the building gets way to crowded. I have not enjoyed the experience lately.

I loved the side with the glasses he served my dog her starbucks as well as mommys

Starbucks addict here, so I like to go there pretty often. But unfortunately Starbucks in Stillwater is terrible when it comes to time management. Continuously changing their times for opening and closing, never consistently open anymore like they used to be. Sad days for my addiction because due to no Starbucks, I’ve had to resort to meth & crack. Please open soon you’re my rehab, love Starbucks addict. ❤️🥰Some of this is a joke... don’t go all Karen on me

Extremely busy..lines out into the street for as long as we were there. No Carmel for Frappuccino.

I’ve ordered at least 5 pinks drinks from here and they are never shaken. There is one partner who is always in a bad mood, if you hate it so much go get a different job. Ordered my most recent order on the app to pick up and when I got the the store the lobby was closed, which the app stated was open. At this point I had no time to wait the at least 20 minutes to go through the drive through for my drinks before work. Just wish the app had updated information.

My Stillwater Starbucks is awesome, always makes the best drinks, never any long waits, and the orders are always on point!

Quick and easy going thru the drive thru

Absolutely delicious of course a wait but well worth it the staff was very friendly and I found a girl named Tori to be very kind helpful and cheerful! Will be back again

The wait lines at the this place are always horrendous. While I suppose thats not really the companys fault (They cant help that theyre so popular), its pretty expensive for the quantity of food and or drink you get, but the quality is definitely a solid a+. The staff is super personable. Man, its expensive though.

Inside they have lines set up so you can stand 6 ft apart at all times. The bathrooms however are closed to the public so just keep this in mind when you arrive there arent restrooms available. I ordered a Carmel macchiato and a buttered croissant and the flavor and quality hasnt changed a bit.

Love love love this place. Its my happy place

Though the quality of their coffee is unparallel, the number of service counters should be increased. We have to face long lines often. Sometimes its very much time-consuming and inconvenient for us even during off-hours.

I forgot my wallet, but didn’t realize until after I had already ordered in the drive through. I got to the window and apologized for wasting their time because I couldn’t pay for my coffee. The lady at the window gave me my coffee for free. Really made my day! I look forward to coming back to Starbucks and seeing that lady again, really made my day.

Worst customer service. Opened 30 min late, two days in a row. By far the worst experience at a Starbucks I have ever experienced.

I have lived here for 4 years and never had a single issue with this location. The staff is beyond nice. If there is anything commendable about this location it is that the staff is incredible.

Product was good but the service was mediocre... Might have been because the help kept staring at my NRA hat... Oh, well...

I love Starbucks and think they do a good job but the drive thru is insane. It’s takes sometimes 15 minutes or more just to order and then another five to ten minutes to get drinks and I don’t like the fact they are closed now on Monday’s and Tuesday’s. I wish the hours would go back to how they were because that is super annoying. I’m starting to get really frustrated with Starbucks.

It was good

They were extremely kind and very fast! The strawberry frappuccino I bought tasted amazing!

Even just speaking on the phone to these people was rough. I called to ask a question and the women on the phone was so rude! That seems to be a common quality in a lot of the people who work there. Don’t even get me started on the girl with the color in her hair and what’s with the boy wearing scrubs. They need to get it together and understand that if you want customers to be nice to them you need to be nice to them.

I have been to hundreds of starbucks in my life but this is starbucks is horrible. The over weight girl in ther drive thru have no customer service skills AT ALL. She is rude and will not be going back to this establishment again. If shes that miserable maybe go run and lose some weight.

Always a long line that extends into traffic. Drinks like any other Starbucks.

Lattes are up to Starbucks standards. However, very slow, always out of pumpkin bread, inconsistent store hours, and inside Cafe is often close which make the drive through service take forever.

Randomly closes during normal business hours with no warning. They have done it twice this week so far.

Great location. They do a wonderful job both inside and in the drive through. The drinks and pastries are delicious.

Had to wait quite along time for mobile order through the drive through

I have gone to this location many times, and either they mess up my order, the app to order isn’t working, or they are out of the cold brew. The employees seem like they just mess around, don’t care to make coffee the way it’s supposed too and overall don’t want to be there. It’s a waste of time to be in the line, especially if you make changes to a drink.

The employees are always nice and the coffee is good.

Thank goodness Muskogee has a Starbucks. Great customer service.

They’ve always been pretty quick with the drive through. However, if I’m in a hurry I put an order in from the app before I leave my house and I can just run inside and grab it right away. Super convenient. I do wish, however, they had better parking.

I love Starbucks, I like the ambient is very nice, and the music that they play is nice, you can go with your laptop and do some school work. Every time I had a problem with my order online they fixed right away. I will totally recommend that if they name their drinks in another language, Starbucks should teach everyone that work there how to pronounce their drinks names. I have ordered several times drinks that have the - Créme- word which is originally a French word and I get corrected by the barrista with - cream- word.. And some times I get the feeling that they laugh low key because I am not pronouncing it correctly when I am since it isnt an English word.. Just a heads-up!

Two days in a row long waits. 12 minutes yesterday and 20 today. In from out of town and if other option today before leaving town I would have left the line As soon as you can. Blocked most of the time.Kid working window went to open it 5 times before getting my money. Cannot multi task.Only have a 2 because coffee was right, or would give a 1.Thank God not my home town Starbucks or I would quit going. 2 bad visits.

Always good!

A horrible toxic lady there was being super rude. We went there at 9:22 just for a couple of coffees and the lady inside was giving attitude even though they close at ten! Starbucks is horrible with snooty employees

Awesome all the time 60% of the time every time. Now why are the temporary closed again ?

I dont frequent often and I felt pressured to already know what I wanted. They could have been more patient and helpful but the coffee was good

People are going to broadly rate this Starbucks a 5, because they visited on their vacation in town to drop their kid off at OSU...You’re wrong. This Starbucks isn’t even subpar. It’s always busy, no matter what hour. They have regulars that hog the tables at the exact same hours every day and chat with the baristas while they’re working. They shut off their mobile ordering during promotions. The baristas chat with each other and ignore the customers standing in line. They are rude and forcefully say “you’re welcome” when you don’t say thank you. They mess up your drinks an insane amount of times, and hardly ever offer to fix it, unless you get the right person. Most of them time they just say “there’s nothing we can do about it.” when you even ask! Then you contact customer service and they quote you the barista promise and give you your money back and then some! Crazy. This place either needs 1) massive management change 2) another/new location or 3) to be gone all together.Honestly, I’d rather support a local business, (ASPEN COFFEE) and I’m glad I did over the 2 weeks this place was closed.

Out of Vinti cups, but drinks tasted awesome

This place manages to get my order wrong every single time and when you ask for them to correct it most of the time is wrong again or you get an attitude. Worst Starbucks I’ve ever been to.

God I hate Starbucks... The only reason I went is I was getting paid by doordash. Just breathing the air in a Starbucks makes me feel like I am becoming more and more of an NPC. Their coffee doesnt even taste good! You have to fill the cup Half Way full of sugar and cream and then wave a Coffee Bean over it ...

The staff at this location are extremely kind, upbeat, courteous, and helpful if you have any questions regarding the food or drinks on the menu. Definite recommendation if you need coffee while in Stillwater!

Worst experience with this store. They don’t want to understand or help people. Never go to this place. They need to learn to be friendly with customers, you can’t be rude or ignore what the customer has to say. I’m never going to this place again. Bye bye Starbucks. Aspen and caribou coffee hear I come.

Starbucks in amazing they have morning breakfast and amazing coffee

Its hopefully being remodeled and then it wouldnt look so trashed.

The staff is friendly. The restroom is clean. My gingerbread latte tasted a little more like milk than gingerbread so I think it needed more gingerbread. My sisters gingerbread latte needed more gingerbread too. There were several flies in the restaurant but what are they supposed to do about that? If this was a Starbucks that I visited often I would like to see some of the cushioned chairs instead of all hard chairs. They were busy but kept up with the costumers so that it did not seem hectic at all.

EVERYONE!!! Absolutely loves this place and so they were great and I luv the vanilla bean frappuccino thats what I always get!!!

The eating area and what I could see of the barista area were both absolutely disgusting. Flies, crumbs, sticky coffee trails, beans, and other trash everywhere. The tables looked like they hadnt been cleaned in days. Walked in and promptly walked out. This place looks like a health hazard.

It is a lot of money but soooo good!!!!!

Fast and efficient. Good coffee

I think they pick their hours out of a hat every morning.

Great coffee, frapaccinos, and mochas your way. Lemon pound cake is the bomb!

Its just overpriced coffee and snacks. I dont understand the hoopla.

Everyone is friendly and do their best to keep the drive thru line moving quickly

They have good drinks but really rude workers

Someone in front of my daughter and I paid for our coffee! 😍🤗 Thank you, who ever it was. Coffee is perfect! Customer service is excellent. Thanks! Well be back.

Very rude I am never going back I would not recommend them they were very rude to my aunt for asking a question and was yelling it at her and they were very rude to a guy for not having a mask on and they can’t get the orders right

The employee in the drive-through window today at 8 am... the guy with blond styled hair: it has been SUCH a hard week for me and Ive been completely out of it, thank you for being such a great person. This starbucks always has always treated me so well, and their employees are genuine people. If you go anywhere else, you are missing out.

Hard to listen to Allison the Manager yell at employees and throw things around while they try to tip toe around her as she does her morning melt down. Hopefully, upper management will step in and retrain her so she doesn’t make customers and employees so uncomfortable. Hard to sit and enjoy our coffee when she ruins the Starbucks experience!

Ive been to this star bucks the last two mornings and my service was quick and helpful! I wish I could remember their names! Thank you for a good quick cup of coffee!

Mobile orders take 30+ minutes. The drive thru line completely blocks the parking spots, forcing people to park in the grocery store parking lot behind.

Your average Starbucks. But busier. Service is 5 stars, but the parking lot/room for the drive thru line is more like 2.5 stars. Not much anyone can do about it now, but it’s still frustrating. I tend to grab a drink for the road whenever I leave town, and that often takes 15 minutes, but as someone who used to drive thru all the time in Tulsa, that’s still just on the long end of average. Nice place to chill and study on the weekends if I can find a table

Great coffee!

Absolute worst experience Ive ever had at a Starbucks! I waited 19 minutes for a drink, and that was after placing the order. The Barista took out the garbage and resumed making drinks without washing her hands. There was no apology and the staff is indifferent. They are clearly understaffed and poorly trained.

Great tasting hot chocolate. Sometimes slow service

Love Starbucks. Y’all need to quit playing around and build another location here in Stillwater.

People are nice and wear masks