Fast friendly service at a reasonable price. Had front end alignment on my 250 Ford truck. Took a little less than an hour.
Been going to these guys for 10+ years now. Honest and reliable service for all your vehicle needs. Mark and Brian Lauterbach keep up what their father and grandfather started a couple of decades ago.
Detailed inspection and analysis ty
Great job adding freon and a/c recharge for bmw
I have been using Lauterbach for every car for the last 20 years. They have never steered me wrong. They have consistently gone above and beyond to make sure my vehicles are safe and cared for. My business now uses them for all the vehicles in our fleet.
Great experience and would recommend to friends and family. I took a used car to get looked at before purchasing and they went through all of the details, let me see under the car, gave us pointers on on what to look for when purchasing used vehicles and told us which dealership to look out for. 10/10 would recommend working with these guys and will return if I come back to Springfield to buy a car. Thanks guys!
Crew is The Best, very knowledgeable, they dont rip you off
Went in to get new tires for my car. Great service as usual! I am always pleased with their service. I take all my vehicles there.
Lauterbachs is a trip back in time where the employees actually care and take pride in their services. I use Lauterbachs for everything from oil changes & tire rotation to mechanical repairs. Highly recommended.
Was very unprofessional on the phone and rude seemed to have zero interest in helping customers
I bought a vehicle a few weeks ago and brought it in for a look over prior to me moving out of state. Lauderbach was highly recommended by my father. I Was given a quote on a battery and brakes. Was told everything else looked good. Within 20 minutes of leaving the shop it over heats. I bring it back in and spend over 500 hundred dollars to leave with my vehicle still over heating!!!
Fun photo op with the giant!
Mixed feelings because I thought the employees were very helpful and nice and I wanted front breaks which I bought breakpads for and I noticed the labor price remained the same as the price I was quoted without supplyingl my own break pads
Great service.
They are in just a well-known business here in town they treat me very fair
Something unexpected came up and she need to go out of town but need an oil change. I was in and out in 15 minutes. Nice staff. Clean waiting area.
Came here to get my front brakes replaced and have them look over my entire car to make sure everything was running properly. They replaced my brakes, changed my oil, and did a couple other minor fixes all for a very reasonable price. Everyone was very friendly and work was completed in a timely manner. Will definitely be returning.
WARNING: Lauterbach failed to align my car and abused it during the test drives all CAUGHT ON DASHCAM. The tech didnt know how to drive a manual (stick shift) and constantly slipped the clutch and grind gears. Proof? Search the video: lauterbach cant align or drive stick shift. I tried calling, emailing, and even reaching out to owner Mark on FB but nothing. I just want my money back for the terrible service I received. Watch video till the end to see how their techs feel about fixing your car
A great family owned shop that you can trust
Nice friendly people
Im new to town and needed a tire shop for work on my vehicles. I looked at all the local tire stores. Lauterbach was responsive to my questions. Their prices were competitive and beat the internet price Id found for the tires I wanted. Service was first rate. The Lauterbach brothers were friendly and helpful. Im really satisfied with the tires, wheels and alignment on my truck. I also had new tires and service on my Toyota. Everything was entirely satisfactory. I wouldnt go anywhere else for my tire and service needs.
Stopped in once because I was in the area now I go out of my way to get there. They have great prices and always take care of you.
They have always treated me right. Not always the cheapest place, but they do the job right the first time. Id highly recommend you give them a try and see what you think. Im sure you wont be disappointed.
Made an appointment, car was done on time. I recommend appointments they were busy.
An oil change at this new place. It couldnt have gone any smoother! No wait in this middle of the week day. They even accepted my expired $20 coupon! Stop by! ☺👍🏻
Great service ask for Patrick he did a wonderful job on my car.
These guys have treated us right from day one! Always fair and honest, we take all of our vehicles to them. And being a girl, Im do not feel talked down to at all! Love them!
Skilled mechanics. I like that they keep in touch as theyre working. Unfortunately, the Service Engine Soon light came back on less than a week after I had $1000 worth of work done. I give up... Im buying a new(er) car!
Very up front and pleasant to talk to. I would definitely use their services again
Not pleased with todays experience. Have used Lauderbach tire quite a bit in the past. Have actually chosen them over or tire places even though Lauderbach was more expensive the service was worth it. Because of my word of mouth on their outstanding service, my mother and uncle began using their service as well. But after today I almost guarantee they will not anymore. Havent been to Lauderbach for about a year. Showed up today at 4:53 with a hole in my tire that I had just discovered at the gas station a couple of blocks away. Went inside and they refused my service. The man who claimed to be the manager said his technicians were done for the day. You see I understand it was close to closing time but not closing time or even past closing time. I was not seeking four new tires and an alignment just a simple plug put in the hole that was steady leaking air out of my tire and going flat. Was offered some air to get me down to Firestone. As I was leaving one of the techs said he would do it but it wasnt his call. I mean way to go above and beyond for your customers Lauderbach! 20 minutes max to plug a hole in the tire with not a car in the garage.
Quick helpful service, friendly helpful staff. Prices reasonable work is good.
They are always real and share accomodating options.
David was great! Very nice, helpful & curtious. It seemed he done most of the work while the other men were playing games on the computer. David needs a raise!
If youre not going to Lauterbach for your repairs, what are you even doing with your life?Went in about a month ago due to some noises coming from my wheel area. They repaired it and i went on my way. Last week, the same noise came back. I called them up and they said if it was the same issue from the same part, it would be covered under their warranty. Just got the bill for $0.00. Seriously, a repair shop that treats you like a human.Then to top it off, when i asked, one of the guys brought out the broken part to explain what was wrong and showed me how it worked.This is not my first positive experience with these guys, and I doubt it will be my last.
The employees was nice and polite and went over everything couldnt ask for more.
This place is a joke. Tells me somethings wrong and i pay 1200 to fix it and i get my car back and it does that same thing it did b4 and it has no transmission fluid or antifreeze when i got an oil change ..so i call them and they say its something else of course that they missed and most of it is stuff Ive gotten fixed b4 there i have the receipts to everything . I m never taking my car back there again I wasted 1200 dollars for it to do the same damn thing . And everytime I would go something ela would be wrong
These people know what they are doing and they do it very well!!!
Very nice group, easy to work with, very accommodating
They have always been a good company to go to
Great service, very easy to talk to, reasonably priced
They were quick and reasonably priced. Very friendly!
Good service, prices in line.
Get good work. Fair and honest.
Ive taken several of my vehicles here and they have always been super friendly and helpful. Only place I trust my vehicles with!
The water is cold in October BURRRRRR
Lauterbach was great thank you so much
One of the most trust worthy car repair shops in Springfield.
Fast, good service, good prices.
They always give it to you straight! We never buy a vehicle without them checking it out first!
OVERPRICED!!! I have used them twice when my regular mechanic couldnt get me in. Both times I was charged far more on parts and labor then should have been charged. The last time they charged me $500 to do a rear brake job. I checked with MY mechanic ... $40 in parts and 1.5 hours ... should have cost me $190.Never again!!
Truthful friendly service
Horrible employees, rude to their customers.
Great deal on tires.
$100 to tell me they dont know whats wrong
Always helpful, very knowledgeable
Nice guys...
Good service
Top notch!
Nehru
They are helpful
Great guys!!
Fast service
Took to different cars there for a oil changes and they died within the month, also had family that took a vehicle there and they ended up putting the breaks together wrong locking up the rear left break.
Place to take the picture and enough.