Great all around experience. My car was taken back promptly and service was complete in about an hour and a half. Staff were professional, courteous and and answered all questions. The waiting area was clean with ample space to maintain safe social distance.

I called in because the garage door smashed my antenna, I was able to order the part and set an appointment over the phone. The antenna came in quickly and I was able to be squeezed in before my original appointment which was a week away. I felt happy that I could be accommodated and relieved that the antenna was fixed.

Had a nail in my tire the night before we were taking our kid to college. Left the car with a note at the service center and called first thing in the morning to explain. They squeezed us in and got us out with a new tire that morning so we could drive to college. We were very grateful!

We are repeat customers of Conicelli Toyota of Springfield because we can be assured they work hard to make sure our vehicle service needs are taken care of. Prompt, courteous, professional. They go the extra mile to resolve any issue. They stand behind their work. Two thumbs up.

Service was excellent and the communication from the service team could not have been better. Best service experience I have had anywhere!

All of the warning lights on the dashboard came on suddenly, withoutwarning. We were able to get taken care of at Springfield Toyota with no appointment. They serviced our car so we could use it and gave us an appointment to come back. We appreciate them taking care of us in the manner they did.

Im always comfortable going to get my car serviced here. From first contact to make my appointment to getting my final paperwork and paying the bill, our service representative, Christina Randall, is always on top of everything for us. Conicellis service is excellent, but the assigned service person concept that began when we first bought our Toyota there has put them over the top for us. Christina and the service are our #1 & #2 reasons for coming back to the dealership for all of our cars needs.

It was just an amazing experience the dealership. Very satisfied

Hold time was longer than expected, but the representative was very polite, understanding, and helpful and provided me with useful next steps

Convenient hours, nice lounge, great service work by Brian! Highly recommend.

You cant go wrong....

Wonderful service!!! I am always most appreciative of the help of Conicelli with my car. No complaints; they do a great job and are always a pleasure to work with.

Anthony has to be one of the best. He just doesnt sell you a car..he helps you find one that fits your budget and needs.

FAntastic dealership - always reliable

Great service never an issue this the 3rd car we purchased and serviced here. Great team

I had to have my car towed to this shop after my car broke down just days after getting a remote start installed (at a shop in NJ). From dealing with AAA and the shop that installed the remote start, the whole thing was a nightmare, except for Conicelli Toyota Springfield. Matt Hoyle and the manager Jack DePre were so helpful, understanding and just a joy to deal with. Keep up the great work, and service Matt and Jack. Im so thankful that during a very stressful situation I was able to have you 2 help me out! It was a pleasure doing business with you!

Once again, Matt Hoyle set up my usual maintenance appointment. He keeps both of my cars in great shape. I usually make two long trips per year and Ive never had a problem or breakdown. Ive enjoyed all of my Toyotas since my first Camry in 1984. Thanks for the courteous, friendly and efficient service.On this visit scheduled by Matt, Sean helped me get started. However, Matt took care of my problem with the Blue Tooth. I have my music back and Im a happy camper. Thanks.

Excellent Service, Scheduling Perfect, Interaction With Staff ExceptionalRATING - 10 out 0f 10Marty Mannion

Had oil change and atate inspection and battery test.everything went smoothly.thank you.

They were friendly and it did not take long for my car to be finished.

Courteous service and very professional. Alisa was in touch through-out the process, fair price and happy with this 120,000 service.

Professional service provided in an efficient and timely manner

Very friendly and attentive staff. got me in and out in record time.My next car is coming from your dealership! Thank you. George R.

Great service & bill was slightly less than expected. I think they applied discounts that I didn’t even know about which was nice. Prompt efficient check in & the shuttle guy Sergio was very helpful in suggesting a place to eat while we waited.I bought my car 12+ years ago from Conicelli & have always taken it there for just about everything.Thanks Conicelli!

I had 15000 mile maintenance done. Friendly, professional staff. Answered all questions . Great service.

This was my first 5K service on my first Toyota Tundra. It was easy to check-in, a good waiting room with wifi, and back out under 2hrs. All good.Thanks.

Quick and efficient service. They fixed the mechanical issue that prompted the visit, and also tightened up loose rattles in my old car (which I had not asked for - and was super happy to see done!). Very satisfied and would go back.

Great experience visiting this dealership as always. My window was cracked which caused me to fail inspection. I got my window fixed and returned within 10 days and got my stickers as promised free of charge. Great professionalism, honesty and customer service.

Friendly staff. Quick and efficient.

Christina and the team at Conicelli in Springfield have been servicing my Toyotas for 12 years now. They always treat me fairly and get me back on the road. I would highly recommend them to anyone!

Had a problem with my windshield wiper timing. They quickly found and repaired the problem at a very reasonable cost. Shuttle service utilized for the first time, which was also very much appreciated.

Had my 5K mile check up for my (leased) Toyota Rav4 and it was quick (scheduled) and professional. No upsales and great service.

I received a recall notice regarding my air bag. It said to bring it into Conicelli Toyota of Springfield. I was skeptical at first but it was an amazing experience!They were so nice when I arrived to drop off and pick-up my car. They didnt try to encourage other work. I am the 2nd owner of my 2005 Toyota Corolla, it has 56,000 miles. I plan to bring it to Conicelli for my tune-ups, inspections, oil changes-anything I need to have done. The previous owner did ALL of his car care at a Toyota service center. now I see why.THANK YOU CONICELLI TOYOTA OF SPRINGFIELD

I drove right up to a drop off point and didnt have to wait. They did an inspection and a 75,000 mile checkup while I waited (about 90 minutes). Its very convenient.

Matt Hoyle is an exceptional service manager and always deals with us in a professional and competent way. He goes the extra mile!

I just count on Springfield Conicelli to take good care of my car. The bill says they replaced 2 tires and realigned them, they did the state inspection and the omissions testing. and I suspect that I will be fine for the next year.

Basically, I took one of my Toyotas (the 2009 Tacoma) Toyotas in for my 120,000 service and PA inspection. Staff was marvelous.They found a frozen rotar. Had to ord Ed special part. I had to come in the next day. Part would not come off. As an engineer I was pleased with the explanationCame back third day in a rowIn short the fixed it to my satisfaction. Everyone was professional nice (and actually fun). Happy!

Nice waiting area. Well organized

Great job got me out on time!

Went yesterday for 6-month Toyotacare service and inspection. Pulled right in and dropped off, waited in the lounge for about an hour. No issues at all.

My 2020 Toyota Corolla that Ive had for 6 months suddenly couldnt start. I sent my car to the Toyota service center and they heldit for 5 days without an explanation until the 5th day. They will give you no status report on your car until you call first. The technician claimed wires under my car were chewed by rodents but failed to provide any evidence or pictures. I was then expected to pay $850 out of pocket because its considered an act of God. NEVER GO TO SERVICE YOUR CAR HERE, it wouldve ended up cheaper and faster if I had just taken it to my local auto body shop.

Waited 2 and half hours tool long of a wait and need to update waiting area place on a regular channel instead of toyato commercials

Inspection, oil change and general maintenance. Ms. Randall was, as always, excellent. She is your best service manager. I always schedule via her office.

The staff is always friendly, professional, knowledgeable. THE MECHANICS are excellent as I have always received corrected mechanical issues at the agreed upon price on each of my visits over many years!

Always a pleasure to bring my car to Conicelli.

There was an issue during our stay. Conicelli stepped up, fixed it and did the right thing. Very professional. Good job.

Good service starting with arrival, through explaining things as the car was being serviced, to the checkout.

What impressed me about Concelli Toyota was their willingness to make me a happy customer. The key to longevity in business are repeat customers. I have had my Prius for over 1 year. They take good car of my investment to keep appointments as scheduled and keep my Prius running like new

Staff was courteous efficient and quick

The best courteous and prompt

Excellent Service and Very Convenient.

Wonderful timely service as usual.

80,000 mile check and updated the software package. Performed on time.

Did all required on time

Always great service

State Inspection/Emission

Great staff!

Very courteous

LOVE