Great service and good people see Kevin he will take great care of you
Kevin has fixed my boyfriends car and my step dads over the years and has done a great job. Very friendly, honest and reliable place. Always fixes the problem within a timely fashion and truly has your best interest in mind. Wont try to screw you over like other places would. Hands down the best in town.
Amazing customer service and repair! They are honest and fair. I wouldnt trust any other company with our fleet or personal vehicles! Kevin is the best!! LaserEquipment Springfield loves this place!
They were able to fix my brakes in a short period of time and they took me home to wait and also picked me up when I was done. I felt their price for work done was very good and not over priced like others.
Always friendly and courteous.Do great work at a good price.
This is the second time I have been here for ac charging. They didnt charge me the first time, AND they took me to work, and picked me up after my car was ready. Super nice and fantastic customer service.
Great place to take your vehicle for repairs. Kevin and his crew can make your baby go again.
Friendly staff. Im grateful for your help
Great mechanic, very knowledgeable and respectful to the customer. Wouldnt go anywhere else.
Called them about my Jetta got us in within couple days and and got back by a few hours. Good guys and even found a couple other things they brought to our attention. I would highly recommend them and good price too...thank you guys so much
Place is busy thats the place you want to be!! Quality work! Great owner!!!
If you need an HONEST, great priced mechanic go see Kevin! Best mechanic around!
An excellent place to get your vehicle worked on!
A very busy shop.knowledgible staff.honest do what they say.friendly owner. Under the big water tower on glenstone.
Customer focused owner. Sell and service for what my car needs. No up sells. Im a long term customer.
Very pleased that I took my car here. Had a bad engine problem. The people at the auto shop (where I first took it) told me to sell the car, implying, its probably totaled and the cost to fix would be over the value of the car. However, they recommended Graham Automotive as one place to try. Took it there. Was NOT the thousands of dollars people said it would be. It was fixed up well. Very friendly. Very fast. Actually within a couple of weeks, just a small secondary issue, but when I took it back they fixed it right away and said it was covered under the warranty. I very highly recommend this place.
Quick and dependable service. Great place to get work done on vehicles.
Kevins team are quick and professional!
The best auto place I have found yet in this city! What three mechanics couldnt fix on my car, this amazing crew happily and energetically accomplished thank God! They dont try to trick you here, or fill you will be! They are the best in Springfield. I highly, highly recommend to everyone! Amazing staff and crew! Thank you guys!🦄
Great people great service
I have been taking my vehicles to Kevin and Graham Automotive since 2007 and followed them from the old location to the current one. Every time, they have taken care of me and kept it affordable. Make an appointment for the best use of your time and theirs since they can get busy. They will get the job done right. I recommend them all the time.
Fast Friendly service..Will definatly use their service again..Very Pleased
Arranged a tow for my car, and took me home to stay until they worked on my car. Very helpful.
Great customer service, they are honest guys.They have become very popular and their prices have gone up as have wait times. Still, if you don’t mind paying a little extra, they will not nickel and dime you for stuff you don’t need.
Excellent service, Everytime, friendly and always happy with the services provided for my automobile
I took my old Volvo into Graham and they could not have been friendlier or more helpful. They got my car in, in a timely manner, and were efficient and knowledgeable about the repairs. Im very happy I worked with them, and I know Ill be back the next time my car needs work!
Did a wonderful job on my truck. Fair pricing and was very informed on each step.
Hooked machine up to my car free of charge was very professional and politeI will be taking my car their when needed
I cant give a good enough review for this place. Most honest and skilled mechanics in Springfield. They are exceptionally good at what they do as well as always friendly and well priced. I never have to worry about having something fixed or added on with out getting a phone call first. I had shopped around for years around here for a good, honest, skilled mechanic. After finding these guys Ill never go to anyone else. Ill recommend them to everyone that needs auto work done or just needs something looked at.
An outstanding place to get your vehicle repaired.Ive been in the business myself since 1971 and unfortunately, things have progressed to a point that you just cant do most repairs at home anymore. Im very selective when it comes to someone else working on anything of mine.I must say, Grahams has proven to be honest and professional in anything Ive ask them to do.They replaced an engine in my daily driver some time ago and its still running like a top and getting 37 MPG doing it.They just finished repairs on my wifes car. To say Im happy with the results is an understatement.There are a lot of shops in Springfield and Im sure others are doing good work ( BUT ) I will always go to Kevin and his gang because they have proven to me that they are honest, trustworthy and capable.Thank you Kevin for a great experience.
Great staff
If I have any further issues with my car I will definitely take it back here. The service was the best I have ever had on a vehicle outside of family repairs. He had my car longer than originally planned but accommodated me on getting to work and gave me a great unbeatable rate. He was kind and generous. The desk guy wasnt super friendly but did his job so no major complaint there he just needs to be a little more personable. At least he wasnt rude though. Overall my exoexperie was amazing and I would recommend him to anyone who has an issue with their car.
Great guys who know what they’re talking about. I normally wouldn’t let ANYONE touch my ride, but I knew who to turn to when my alternator went out around the time of my recent back surgery. If you have an import or luxury auto, these are the guys you need to see. No funny-business and they treat you and your car with the upmost respect.
I baught a truck at autohaus, next door from this, and these folks work on all there vehicles and even does inspection on them!! They passed my truck knowing it needed new a-arms put on it and needed a front end alignment done again on it! They cant be trusted passing a truck that had front end issues and I was driving it back to Lebanon with it... Im sure if I took the inspection report and my truck to Missouri State highway patrol, they wouldnt be saying it would of passed! That being said, my uncle works for them and said that it should of never passed with the a- arms needing to be replaced and a new alignment done on it! Be aware! Specially if u purchase a vehicle from autohaus and having these folks work or inspect ur vehicle!
Graham was recommended to me by a friend. Great service & honest owner.
I called Graham with an ignition issue and after explaining it they quoted me half the price that Id been quoted at a dealership (no real surprise there). But after some further explanation the guy mentioned he had a family member whod had a similar issue and used a local locksmith to fix it for less that $100 and gave the locksmiths info. I ended up saving over $500 because of this tip ($1,000 had the dealership done the work). Though Ive never actually had any work done at their shop I was impressed with this interaction.Update: Since this review Ive used Graham for inspections as well as some minor repair work. Theyre always very courteous, friendly and quick.
The guys at Graham Automotive are really really polite. Since I started using this garageI have decided not to let any one else touch my car. They know what the are doing. When you have no idea.
Absolutely terrible service. I recently took in the front spindle, hub and rotor off a front wheel drive vehicle. I asked them to pull the old hub out, and replace the bearing. I specifically told them to not reassemble the knuckle and rotor because the hub and bearing were going to be going into a different knuckle. When I came and paid my 81 dollars for the service they had assembled the entire thing. They couldnt get to it that day to undue their unnecessary work so I took it home to try to separate it all myself. The four bolts that hold the spindle and bearing together require 40ft/lbs of Tq. Even with a breaker bar I could not budge the bolts. The next day I took it back to them to have them go ahead and disassemble the knuckle and rotor. I got a call half an hour later saying they couldnt get the bolts out and would have to cut the heads off. They did so and still could not separate the knuckle and bearing. They then wanted to charge me for the labor of their attempt.So to recap I paid them 81 dollars to ruin a perfectly good knuckle and BRAND NEW bearing, then wanted more money to try and fix their error and buy a new bearing!!!!!!
These guys are excellent. Theyre nice, courteous, and knowledgeable. Their prices are good and youll walk away knowing your vehicle was in good hands.
Graham is a wonderful automotive shop. The employees are very friendly and truly care. I would recommend this shop to anyone. Love you guys!
Ive done a great job with our truck repairs I would recommend them to anybody
I had a wonderful experience this morning at Graham Automotive. They are kind, honest and quick. Definitely recommend!!
If anyone needs a good reasonable efficient and reliable place to take there vehicle this is the place. I highly recommend them.
Graham Automotive is my new go-to place for car repairs! They went above and beyond good service to get me back on the road. My car wouldnt go into gear at a Walmart parking lot on a Thursday evening, so I had to leave it overnight. First thing Friday morning, I called several recommended repair shops and got the same response: sure, you can have your car towed here but we cant look at it until next week. Then I phoned Graham Automotive. Shawn, the scheduler, said they would get my car in that day and even set me up with a towing service that was included in my bill. Shawn got my car checked in quick, Dennis took me to work, my car was fixed by mid-afternoon, and Dennis even picked me up after work and took me back to Graham. Car break-downs are stressful, but the staff at Grahams took such good care of me and my car that I knew everything was going to work out fine.
Great place to get your car worked on maybe a tad High. You can trust these guys they are good! I have never had a take back.
I have always had Grahman Automotive work on my card and and never once have I had a problem with them. Now that we live up north Missouri we made a trip here to Springfield so they could work on my again. There awesome people, great workers. I would definitely keep going back . Thank Grahman Automotive.
These guys know what theyre doing... highly recommended
BEST PLACE IN TOWN FOR MECHANIC WORK WOULDNT GO ANY OTHER PLACE.....LOVE THE WORK
Thank you kevin, this place was quick, clean and very friendly.
Graham saved me a ton of cash. The took the time to properly diagnosing my vehicles problems and fixed only what needed fixing. They are honest, genuine and super easy to work with.
Kevin and the guys at Graham have saved me thousands. I had taken my car to other mechanics and when it would’ve taken a whole engine rebuild, the guys and Graham were able to do what I needed for under 100.
TL;DR, amazing customer service, very respectful, would recommend/bring my vehicle again if I were in the area.I am from out of town and was visiting family in Springfield when my spouses 2007 Jeep 5.7 Commanders starter died the day after Christmas. I called a few places who questioned my judgement (I have worked at a few shops, I maintainence my own Jeeps, I am not misinformed on an issue as simple as a starter) or had no time. I called Grahams and spoke with Kevin who is absolutely wonderful. I decided to have my work done with Grahams much in part to his willingness to speak to me as an equal, he was the friendliest person Id heard from and how quickly he could get me in.In addition to the starter, they discovered the waterpump had recently blown its seal. (I had noticed just before having the vehicle towed that the coolant was low and assume it was my spouse not checking the fluids, as usual) It was warrantied through another shop in the Fort Leonard Wood area, though there was a snag with the labour cost. I asked to check it out and verify the leak before authorizing replacement, just to be safe, and Kevin was happy to let me. He also worked with me on the warranty issue and I was rolling again ASAP.Super happy, thank you so much!
Great mechanic! Good people, reasonable prices
Graham Automotive gave me outstanding service on my wifes BMW. Kevin and his crew are professional and knowledgeable.
Always friendly, helpful & very attentive to my commercial vehicle repairs
Awesome squad of mechanics!
My wife took her 2001 Honda ODYSSEY in for an oil change and $336 dollars latter was RIPPED OFF they did work that was not needed they took advantage of her because she is a woman I will be making a report to the Better Business Bureau .... If you are smart stay away from Graham Automotive they are VERY DISHONEST!!Dont be a victim of them
Awsome A+ service
Awesome service
Great service .excellent craftmanship
Service with kindness, honesty and integrity.
Worked on my Acura and my pickup, and was less than I had hoped it would be. I would recommend them to anyone.
Top notch service!
Wonderful people and amazing service
You will not find a more fair mechanic than Kevin.
Great staff very expensive though.
Good service
Not much help
One of the best
Like the owner and employees
Fast and friendly
Professional