user
Phoenix Collision and Automotive Refinishing, Inc.
4047 W Jefferson St, Springfield, IL 62707, United States
Appearance
Phoenix Collision and Automotive Refinishing, Inc.
Comments
yv
Review №1

We have had two vehicles at Phoenix for body work. They did an excellent job. Always professional and done when expected. Price was reasonable. I wouldnt go anywhere else. The owner personally evaluates the work to be done. Thank you Phoenix Collision❣️

Ra
Review №2

Matt and staff were amazing! They got me in very quickly and repaired my BMW with such high quality service that not only makes me want to come back again but make me want to share with all of my family and friends. This will definitely be my place for all of my future car repairs. :)

Jo
Review №3

Took my brand new car to them today that already has some scratches. They did the very best they could to buff out. The best part it was free. Very nice people to deal with. I was not the only person that had small repairs for free.

Ju
Review №4

Very pleased. Did beautiful work on my car

ra
Review №5

Great service, work done when promised, great body work and paint.Cleaned interior as well, worked all details with ins co, will use again

Kr
Review №6

Body work was fast and looks fantastic! This is the 2nd time I’ve used Phoenix for body work! Will go again if needed and highly recommend to anyone. They worked with other person’s insurance and I practically did nothing. Just dropped off my vehicle and it was done 2 days later.

Je
Review №7

Matt and his crew have went above and beyond every time I use his services. Refered a friend this week and he made him happy as well. Best Body shop in town, hands down!!!!

Re
Review №8

Great place to have your vehicle repaired, great people, always treated GREAT @ Phoenix Collision !!!

Wa
Review №9

Very friendly, great work reasonable price. I have used them several times and highly recommend their work

Co
Review №10

I am very satisfied with the service provided and the friendly staff. I would highly recommend their service and work. Thank you. 😊

Ke
Review №11

Ive dealt a Phoenix on many occasions. Matt and his crew do high quality work, have a great turn around time and provide exceptional customer service... Highly recommend.

Ja
Review №12

Had a front bumper replaced. They did a great job with the repair and it looks better than new. They are thorough and professional. Even though they just were replacing the bumper they went the extra mile and detailed the exterior and interior of the car! It felt so good to be driving a repaired and clean car. I would highly recommend them for repairs and/or detailing.

Ra
Review №13

Very happy with the excellent work that was done on my truck. The body work that was done, along with revitalizing the existing paint job, has made my truck look new. I highly recommend Phoenix Collision!

Je
Review №14

Highly recommend Phoenix. They do great work, are very professional and the service is outstanding.

Sh
Review №15

Awesome people who treat you like family. I highly recommend Phoenix Collision.

jo
Review №16

Could not have been a better experience 😊

da
Review №17

Great body work/repair after a collision. Also detailed the interior which i was not expecting at all. Highly recommend.

La
Review №18

After having a terrible experience with a local dealership, I came to Phoenix Collision to see if Matt could help me fix a bumper issue on my Ford Explorer. The bumper on my vehicle had never been fixed correctly due to an accident, and I did not want to take it back to the place I had before due to a terrible customer service experience. Instead, I called up Matt and he was so helpful! He looked at my bumper, had the part ordered, and even came and picked up/dropped off my vehicle at work for me! Luckily, the part was not needed after all, and it was able to be fixed quickly and efficiently. The whole experience was a THOUSAND times easier than my awful previous experience with the other guys, and the issue was resolved with no hassle. From now on, I will always use Phoenix Collision for any of my autobody needs. Thanks a TON!!!!

tr
Review №19

The best place to take your vehicle for anything you need done.

Ka
Review №20

They were incredibly helpful! Great to work with and very friendly. They did great work!

Ca
Review №21

I will not use any other body shop in SPRINGFIELD. They do great work and they always have a great price. I trust then to always treat me well and never overcharge me. I go there for both insurance and self paid repairs.

De
Review №22

Ive had work done at another body shop in town and it was a very negative experience, so I looked around for someone else this time. The entire experience with Phoenix was great from start to finish. They were friendly and helpful, competent, timely, and went out of their way to make it a smooth and pleasant experience. They took care of everything so I didnt have to worry about any of it. The car looks fantastic. I had planned to get the car detailed after this work was done, but they cleaned it up so nicely, inside and out, that I no longer need to. Couldnt be happier! Thanks to all of you for doing such a great job!

Ba
Review №23

Very helpful, friendly and professional service from Matt and staff.

Ki
Review №24

I highly recommend Phoenix Collision!! They go above and beyond to help their customers. I had hit a deer so I called my insurance to start a claim then took my car to Phoenix and they took care of everything from there. I didn’t have to do anything else and they had it done when they told me it would be done and my car looked amazing inside and out.

Aa
Review №25

This is absolutely the BEST Body shop in Central Illinois!!! First off after going to a competitor he saved me over 400.00. When I got my car back it was clean and beautiful again. I will be wearing my Phoenix Collision shirt everywhere I go. Purely awesome.

Ch
Review №26

My car was hit three times in less than a month. Phoenix was amazing at how well they processed working three claims from two companies and made my experience stress free. Their work is outstanding! Thank you Phoenix Collision and Automotive Refinishing. You are the best!

Br
Review №27

I had paint on my car from the road. They managed to get it all off without replacing any parts and therefore keeping the price down. Could not have been a better experience in any way!

Mi
Review №28

Nice big facility w/ Storage, (towing & detailing) in a campus layout...

Je
Review №29

Excellent service and super friendly staff! They are always fast, do great work and at a reasonable price. I would highly recommend Phoenix!

Jo
Review №30

Someone hit and run my Volkswagen. They crushed the whole backend. I took it to Phoenix Collision and they did an amazing job. It was like it never happened. The staff was nice and helpful. I will never go anywhere else.

Ri
Review №31

Took my 2006 F150 in for a repair on the bed, truthfully it needed replaced. Matt and his team worked hard to repair the bed as is, since Ford no longer sells replacement bed floors for that year and model. They were able to replace and reinforce everything needed and the result was fantastic!

Ly
Review №32

I hit my mirror on the side of my garage. They were so fast in taking care of me. I would definitely recommend their services!!Lynn Kahbeah

Jo
Review №33

Very helpful in a time of need. Highly recommended.

Je
Review №34

I could not be happier with my experience at Phoenix Collision! The office staff was awesome & my car was done early! Matt and his team did a perfect job! I recommend them to everyone I know.

Ro
Review №35

Pheonix personnel are kind, friendly, helpful, and great at there jobs. Their estimates are quick, concise, very reasonable, and truthful. Their work is perfect and guaranteed. Have used them at least 6 times over the last few years. Will always keep using them. Best full service body shop I have ever dealt with.

Jo
Review №36

Great Work in a Timely Manner 👏

Ju
Review №37

Very nice people to work with

Za
Review №38

The wonderful folks at Phoenix Collision and Automotive Refinishing were fantastic! They explained every detail involved in the repair of our vehicle and answered our myriad of questions. We were given a date range of when our vehicle would be fixed and ready for us. Our vehicle was ready a day early. Our vehicle had been fixed to showroom new and had even been vacuumed inside, a very nice and unexpected touch. Everyone we encountered at Phoenix was friendly and helpful. Their knowledge and expertise is evident. They care about their customers and they take immense pride in their work. You want it done right? Go to Phoenix!

Fr
Review №39

Great service and job all around. Got our Jeep rear ended. They worked with us and the insurance company and kept me informed every step of the way. Looks brand new. Thanks, guys!

An
Review №40

Matt and the staff are great people. They had my vehicle looking brand new. Thank you guys.

Ro
Review №41

Paint and body work accomplished as promised, on schedule, and at agreed upon price.

Mi
Review №42

Fast friendly service & excellent workmanship. Best body shop in town. Matt & his team go above and beyond.

Cr
Review №43

They went above and beyond repairing our daughter’s car from a slight fender bender. Incredibly easy to work with and the car looks amazing! No middle-man needed here.....you’re dealing directly with the owners!! LOVE that!!

ch
Review №44

They just got it going. Had an animal like a fox eat part of my wheel well and fender. They fixed it up as new again and cleaned out my inside of my 🚗 😊

Br
Review №45

I have had several things done here from repairs from accidents to full paint jobs. Outstanding service and quality each time. Such a difference from prior experiences elsewhere.

Za
Review №46

Accidentally drove my car into a ditch during an ice storm. Tore up the front of the car. They did an excellent job making it look brand new. The price was under $1k for bumper, grille, wheel well liner, and labor.

Ed
Review №47

Just got back my 1976 GMC pickup. Matt did an excellent job as promised. The truck was from Texas and didnt have any rust issues but the paint was very tired and worn out. There were some small dings which all disappeared. He took off all the chrome, worked the body out and did a great repaint of the original color.He earned my business!!!Ed Gorny, Petersburg

Wi
Review №48

Work was done nice the first time. Looks just like new.

Sh
Review №49

Matt does an excellent job! He has fixed several cars for myself and my family.

Sh
Review №50

Very friendly and very speedy. Always leaves car very clean.

Je
Review №51

Nice people and great customer service keeping me in the loop. They got my car done a day early and all repairs look great.

Br
Review №52

My job paid for my repair and it came out perfectly. No complaints

Gr
Review №53

Very professional & had our car done early & it looks great. Reasonable price, Friendly staff i would recomend them & if the need arises they have my buisness. The funny thing is my mom recomended them to me👍👍👍👍👍

Bo
Review №54

Fast, friendly, professional and my car looks better than when I drove it off the lot!!!

ka
Review №55

Great service. Great work!

d
Review №56

Very friendly, very good work, and work done when they said it would be done as and very affordable

Ke
Review №57

Matthew and all of the staff were very helpful and professional.

sc
Review №58

I am very impressed with the staff at Phoenix Collision. They are very responsive to phone calls and want to make sure you are happy with their work. Highly recommend.

Ra
Review №59

They are quick and did a great job, they also cleaned the van

Su
Review №60

Have always gone to Phoenix and always will. Great service, great people.

To
Review №61

Staff was nice and friendly. Very knowledgeable and helpful.

Ri
Review №62

Great work at a great price. Will definitely recommend these folks

Re
Review №63

Very friendly staff and timely work!!

Na
Review №64

Very professional, friendly staff. Repair work is excellent.

Sy
Review №65

Great place to go for all your Automotive repairs

Ma
Review №66

Small-town practical service!

Go
Review №67

Ive had 2 cars worked on by Phoenix and Ill have my 3rd..

An
Review №68

Phoenix Collision goes above and beyond to meet their customers expectations.

St
Review №69

I used to go here regularly, but no longer will.

DA
Review №70

Very detailed and honest always on time !!!!!

As
Review №71

Great guys!!

Information
19 Photos
71 Comments
4.9 Rating
  • Address:4047 W Jefferson St, Springfield, IL 62707, United States
  • Site:http://phoenixcollision.com/
  • Phone:+1 217-546-7227
Categories
  • Auto body shop
  • Auto bodywork mechanic
  • Auto dent removal service
  • Auto painting
  • Auto repair shop
  • Car detailing service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations