I cant say enough positive about the Wilkerson service center in Springfield Illinois it is a NAPA auto care center. we had car trouble in the Springfield area and not knowing where to go to get help we pull into the Wilkerson service center. They are competent efficient speedy clean courteous polite and the list goes on.. They squeezed us in as they were very busy that day.And a special thanks to Mitch the service writer he went above and beyond.
I would like to say how amazing was the person working today 6/6 at 12pm Im sorry I didnt get his name because I was very stressed but we are out of town from Chicago and had car trouble. The person working today was very helpful and we are on our way now. Thank you so much!!
The staff is very dedicated to making sure your parts will meet your needs. The hours are convenient for shopping after work or weekends.Prices are fair and they have a good selection of products.
Fantastic store. The counter people are the best in town.
Great service, parts in stock 👏
Been a customer for nearly ten years now, am impressed with their professionalism and quality of service.
Assistant manager is super rude and disrespectful. Will not earn my business again. I spend over 20k a week on parts.
Thorough customer service and the staff is very knowledgeable about their stock. Ask for Garrett, he is really good and knows his stuff!!
A great place to get car parts
Terry is awesome!! Very knowledgeable. . He helps me with all of my auto questions/needs. Definitely knows his stuff. When you go in, ask for him. You will be we taken care of!
The lady working there was fabulous and went above and beyond her Call of Duty
Very helpful manager, they didnt have the rewards for there store set up yet however I still recieved my 20% off without any issues
Always kind and friendly. Never fails they have what I need in stock.
Very knowledgeable sales staff and couteous delivery drivers. Al and Ricky are awesome!
Great service always go above and beyond
This is thd only place to go for parts. The people here alsays go the extra mile to get what you need. Very friendly too.
Had the part I needed in stock, reasonable price.
Garrett is the man, anytime I need help finding the parts I need, he gets it done
They know there stuff.If you need it they have it .If its not there they will order it for you .
First time going to Napa and they had just what I needed.
Knowledgeable folks
Very knowledgeable staff, courteous
Very nice outgoing helpful staff
The manager is the BEST!!
FriendlyAnd actually have or can get what you need first try
Why wouldnt you
Great place
Garrett Griffitts is the man
Like the parts
Great place