user
Advance Auto Parts
777 Boston Rd, Springfield, MA 01119, United States
Appearance
Advance Auto Parts
Comments
Je
Review №1

Fast friendly and they had the parts I needed.

Ke
Review №2

CLOSE ON TIME. IF your OPEN TILL 9PM DONT CLOSE YOUR DOORS AT 2-5MINS EARLY. Here at 8:58 and doors locked. And what does guy inside do? Walk away into back room.Sick of going places that close Before stated time because they wanna leave a little earlier. Get a manager that doesnt do that. Customer service Is better, I give that 4stars for people Ive dealt with.

Ja
Review №3

Love their service so respectful and always helpful Chicopee you guys rocks,, thank you for always a delightful service 😊

He
Review №4

Had an amazing experience today, great service unlike the competion down the road (autozone) Rueben changed my battery in the rain. I’ll be coming here more often for my car needs . Thanks guys ! Rueben is the man ✊🏼

LU
Review №5

They always have everything I need and price is good

Ta
Review №6

Ramon and Tyric were fantastic! They were very helpful. Ramon was friendly and efficient. The store was clean as well. I felt comfortable there and they put my mind at ease about my vehicle issues and what the solutions are. I usually leave a parts store stressed out. I left with a grin 😀 this time.

Da
Review №7

Ok reasonably priced.

Pr
Review №8

Great customer service and knowledgeable staff 👍

Ma
Review №9

Great place, great guys, very helpful and I will definitely be back

Ju
Review №10

There was a gentleman unregistered who went above and beyond the call. The guy that we had couldnt find the part couldnt bring us up to get one ordered it was just a nightmare dont we did such and left no sooner did we get out of the parking lot of this gentleman that comes running out with the box that were looking for the caliper. we were ecstatic to find out that the part that we were looking for was there in fact I cannot remember his name for the life of me but he was there Saturday August 22nd, 20/20. this gentleman was upfront had glasses and short hair spiked older gentleman, the coolest employee by far. I will continue to shop at this location until my vehicle blows up or I only have to buy brand new cars theyve sold me for with wife on just this gentlemans initiative to go all out to look for my part. I would give him a raise a pat on the back and anything else the gentleman wants because hes keeping people like me who spend on average $1,000 a month on parts and accessories and bring other people that I work on their vehicles and their parts and accessories till you guys. Just

Ma
Review №11

Good clean up of snow after the big storm

Ca
Review №12

They know what you want and either have it or get it fast. Prices are fair over all. Carry better grade of products many with warranties.

Li
Review №13

Very professional and courteous, the manager is very helpful, Edgar is very professional and he knows what hes doing. The staff very helpful.

Be
Review №14

Went early for a new battery. Advanced installs the battery for free which is cool but there was only one store clerk who had to juggle the install and all the incoming customers. I think we were lucky to get out off there in less than hour. There was some electronic device he plugged into the computer under the dash, which he placed on the drivers seat. This device was filthy. Its stained the seat. They should take care to place a protective cover over anything theyre going to place their tools on. If you have anything done by them, be aware that they dont take these precautions. We also asked for a rear bulb. They told us we had to special order it. I went to Auto Zone and got the bulb with no special order. Good luck! If you liked this review please give a thumbs up. Thanks

Ry
Review №15

After telling me my order was complete and ready I show up to have it not complete or ready and then wait two days to make sure the order can come in and the kid named cam ordered the wrong parts and also could not find the order when I showed up total lack of professionalism and customer service. For being on Boston Road with three other auto parts stores this is by far the place you want to go to last if at all

Ni
Review №16

Great attitude from employees. Really went the extra mile to help me w my headlight in my 2005 town n country I will definitely return for future purchases

Fr
Review №17

Always a good price and helpful people

Ca
Review №18

I like that Cam guy. Really handsome.

JO
Review №19

Staff was so helpful and the place was spotless, It was worth the drive.

Ta
Review №20

Did not have in stock what i needed. None of the stores i went to

Je
Review №21

Good location with lots of parts in stock. Fair prices and friendly employees. I asked for tools to do my own battery in the parking lot, the employees werent too busy with customers and it was cold and one volunteered to go out and do it for me.

Br
Review №22

Everyone waa very helpful...

An
Review №23

They employ their name Jeremy help me out everything was great he helped me out with my car troubles he made my day very friendly I will go back to him anytime

Bo
Review №24

Had what I needed and I was in and out quickly with great customer service. Sorry I interrupted your lunch.

Se
Review №25

Great service . Had an associate help me out by helping me find which blinker light was appropriate for my vehicle then he volunteered to help me change it outside. His name was Jerry. Amazing person and amazing service . Definitely recommend this company and this particular location to anybody in need of service. Ask for Jerry.

De
Review №26

I was told another auto parts store had our part and they did not. No auto parts store has my part only the dealer. I still rate you a four. Thanks. Peace!

Mi
Review №27

Needed to have my Alternator and battery checked and they did it for me at no charge. They where prompt and got me pointed in the right direction with my issue

An
Review №28

Fair prices and knowledge workers

Ju
Review №29

This location had great service and also they gladly installed my wiper blades.

Mo
Review №30

Was able to order a part from them when wasnt in stock and picked it up later. Great customer service.

Mo
Review №31

The faces may change, but the customer service is always excellent. Helpful courteous and patient.

Br
Review №32

Always a good place to go for my automotive needs and they are helpful too..like checking battery and changing windshield wipers..

Te
Review №33

Staff was very pleasant and happy to help. She even changed my windshield wipers!

Me
Review №34

One of best places to get parts in that area. usually have most parts and easy to enter and exit the parking lot.

Ma
Review №35

Always has what I need at a great price. The deals are awesome as well.

Fe
Review №36

A lot a parts...

Cl
Review №37

Great Place to buy discount auto parts

Is
Review №38

Place is great especially the manager.go online get discount...

Em
Review №39

Great customer service.

Em
Review №40

Normally I would never publicly criticize that place I worked for- but I feel like this needs to be stated. Advanced Auto Parts has horrible management and treats its women employees horribly.If I wasnt being talked down or at by customers and other employees, management would often sexualize everything. I was either told I couldnt do this because I was a woman or was told I wouldnt understand because of my female brain.Customers are rude. Staff even ruder. Staff doesnt care, and constantly makes inappropriate sexual or aggressive jokes about race, and orientation. Theft was huge, etc. All around just bad.

Ka
Review №41

Always a great spot to get something quick for your automobile theyre always there to assist you the customer service Smiles not really there but its a good one stop place for automotive

Yo
Review №42

Nice people ready to help you with your car every need...

Ca
Review №43

What ever you need for your car.

sa
Review №44

Employee was furiously masturbating under the counter other than that great prices and great service

Di
Review №45

Great place and prices awesome costumer service!

S
Review №46

Staff was friendly and offered assistance with the minor repair that I was doing in the lot.

Ju
Review №47

I bought a master cylinder, and turned in my old one for the core charge. It was a remade, it was no good so i bought one new elseware . Had to pay alot more for no core, had to return theres for a refund. Jeremy was really nice and also refunded the core on the return even though i didnt have one. Ty.

ro
Review №48

Good place

Na
Review №49

Quick afforadable friendly

Do
Review №50

Very good service and knowledge of what part we needed.

Th
Review №51

Very knowledgeable and helpful staff.

ri
Review №52

Great place, they help all car accessories available

Sh
Review №53

Still a great place to get parts

Aa
Review №54

Great place to get your auto parts

Mi
Review №55

Battery check done. Will return later for full charge and test before buying another, if necessary.

An
Review №56

Friendly and helpful staff

Ba
Review №57

They had the part i was looking for.

sa
Review №58

Workers are nice and helpful

Mo
Review №59

It was a great and fast experience.

Vi
Review №60

It was great..

Bi
Review №61

Great place for oil

Je
Review №62

Good customer service

iv
Review №63

Prices on certain things way too high

Jo
Review №64

Good auto parts store

Da
Review №65

Great customer service

Is
Review №66

Awesome! No for real awesome customer support!!!

Go
Review №67

Thanks for helping, thanks for manager Jeremy

zu
Review №68

You go in and is nothing in there

jo
Review №69

Guys at advance will strive to find your parts...

Di
Review №70

Bought new seat covers for my car

Si
Review №71

Good place

FR
Review №72

Good duality

Ti
Review №73

Counter help is ok, prices are with in area market.

Ko
Review №74

Had everything I needed but the staff was not confident in their answers.

pa
Review №75

Very helpful place

ch
Review №76

Chris was honest and trustworthy!!!

Fi
Review №77

On point

Mo
Review №78

Getting parts

Ke
Review №79

Great

Ja
Review №80

Good service

Ma
Review №81

Good prices!

Ke
Review №82

Ok

La
Review №83

Nice

TI
Review №84

A+

Lu
Review №85

Good quality and good service Different asesorios for your car or Guagua

Da
Review №86

Good place and cheap..thanks

Ro
Review №87

Everything for your vehicle

Information
11 Photos
87 Comments
4.3 Rating
  • Address:777 Boston Rd, Springfield, MA 01119, United States
  • Site:https://stores.advanceautoparts.com/ma/springfield/777-boston-road?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 413-796-7999
Categories
  • Auto parts store
Working hours
  • Monday:8AM–6PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations