This is the best body shop ever. I took a salvage car there for an estimate, i decided to go with them because they worked with me and my budget really well that i got half the price other bodyshops were offering, i was skeptical at first because of how low the price was but i tell you, my car came out looking brand new. They even washed my car and did the state inspection for free. Jay was amazing, he would call everyday to give an update and i was allowed to come in to see where they were at regarding the work being done. They delivered 2 days before the estimated date. The mechanics were so nice and very experienced. I would return and i highly recommend. Thanks L&M body shop.
They’re the best. Customer service A +. They fixed my car right.I highly recommend them
I was referred to this shop for some work on my car and they were very professional. My car looks brand new and I highly recommend them!
I took my truck there after my accident and the work was PERFECT! Not only was the bodywork pristine but Jay made the entire process so simple! He took care of everything for me including dealing with enterprise (rental) which can be an ordeal itself. I highly recommend this body shop for any of your body work needed!
I took my 2016 Chevy Equinox to this shop after it was hit by another driver. I had repairs and routine maintenance done by their shop.Everyone was very professional, knowledgeable and friendly. When I would call, no matter who I spoke to, they were able to give quick updates as if they remember all their customers and their vehicles. They even called me by name when I walked into the shop without me having to introduce myself.I had a deadline for when I needed my car back and they went a step further by beating that deadline by over a week. Despite the estimated repair time quoting it to take much longer.The prices were better than my usual go to auto shop and the work was very thorough and well executed. The damages weren’t visible and the color and new parts matched perfectly. The car looked brand new.I really appreciated all the hard work each team member put into fixing my car and returning it so quickly. Really makes difference when you don’t have the finances to get a rental, but have a job and a family to still take care of. Thank you very much!
Great shop! Great hospitality, Great customer service and care is highly recommended
Jay and the guys over at L and M fixed my work van that has a fully customized interior. They put everything back like nothing ever happened, very impressed and would recommend to anyone! Thanks guys!
I just don’t have words they are professionals they are nice and respectful their customer service is perfect i just wanna thank Mr. J is really helpful and loyal he fixed my car he is a nice guy i highly recommend to go there and fix your car .
Great service and excellent work. They made the whole process of getting car repaired easy. Theyre excellent communicators. I would definitely work with them again.
Brought my 2007 Acura here to diagnose a leak in the backseat. The quote was reasonable, and Rob and the team focused on least cost solutions first! They are thorough and want customer to be 100% satisfied with the repairs. Cant thank them enough!
They are my go to shop for my company’s fleet repair. Always friendly and professional in their customer service. I greatly appreciate how they remember their customers.
They did a great job repaint my MINI after the accident and have wonderful customer service
The gentleman at L& M really went out of their way to accommodate my schedule. The work and staff was very professional. They did an outstanding job on my car and I would highly recommend them for your car repair needs. Terrie Normington
I had some non-insurance repair work done to remove a few chips and scratches that appeared on my brand new SUV only weeks after taking delivery from the dealership. Out of all of the estimates I received for this work, L&M’s was the most competitive. All of the staff warmly greeted me upon arrival for the estimate and the actual appointment, even the auto body technicians who don’t normally talk directly with the customers. The staff made sure I understood their repair process and what to expect. The body repairs were well done and were well-blended with the original paint. More than six months after the work was completed, my vehicle looks just as great as it did when I drove it off the dealership’s lot for the first time. Great work quality... competitive pricing... friendly staff. Don’t waste your time going anywhere else for auto body work!
Wow!!! It took only two days for them to repair my car. They provide stellar customer service. I will highly recommend this auto body shop. The staff sincerely cared. They go the extra mile. They washed & vacumned my car.
A superior shop with solid attention to detail and customer service.I’ve waited a few weeks to make sure I’d remain happy with the paint and repairs to my vehicle; I am.They are no discount repair shop, but that is a good thing.They know what they’re doing, ensure top quality repairs throughout and ensure the customer is happy with the result.I would use them again, but hopefully won’t need to.Hands down a good experience.
I had a very enjoyable experience with this business. I basically needed the entire driver’s side of my car repaired after an accident, and they were life savers! Rob helped me with my initial estimate, and was very quick and knowledgeable. Moe helped me through the entire process of getting my car repaired, and was very professional, as well as great at explaining what would be done to my car and updating me along the process. Kevin was also very helpful by giving me a ride to pickup my rental car. They completed 10 days of work in 8 days which is also a bonus. I’m very pleased with the results, and would definitely recommend!
This body shop is excellent! Great and professional work! Outstanding customer service. They go above and beyond to meet your expectations.
I had a great experience with L & M! Moe did my initial estimate and I was impressed with the amount of time he spent looking at my car and explaining the work that needed to be done. Everyone at the shop treated me very respectfully as well. They did a good job of keeping in touch with my insurance throughout the process. I’m very impressed with the work they did! My car is white and they matched and blended the paint perfectly. They even showed me pictures of what the car looked like through the repair process, which I thought was cool to see (they didn’t have to do that). I really feel like they went the extra mile to treat me well as a customer and I’m thankful for that! They even handled rental car pickup and drop off on site so I didn’t need to use my husband as a shuttle. Thanks L&M!
Great service, by great people! My car and I were pampered by excellent service that was provided. Mr. Rob took car or me from the moment I walked into the shop. He assessed my vehicle and guided me through the insurance process even took care of getting me a ride to Enterprise for my rental car. Then Mr. Moe ensured the quality of the work was completed going above and beyond what was expected. You don’t find many places that treat customers like family anymore. I’m so glad I found L&M Auto Shop! I will Be bringing all my vehicles here for body work and any repairs!! Lastly I will surely refer you guys to others. Thank You Thank You Thank You!!!!I thank the others who posted, because I researched L&M before bringing my Camaro here. I chose L&M because of the positive reviews and they are absolutely correct!
AMAZING! Everyone was so polite and extremely helpful. I was beyond impressed with the service and communication. My car looks great. I highly recommend going here! Worth it! I feel like this is the best service I have ever received and I will be back! Good work guys!
My first experience working with the body shop, I can see why the customer rating is 4.8. The staff is genuinely considerate not because your a customer but in general. They treated me and my car like family. All repairs were completed ahead of schedule. They also explained all the steps taken.I highly recommend the body shop, great team and located close to Enterprise Rental car.
Kevin, Sunny and Kate took great care of me and my Acura. They provided an amazing service, showed care when I needed help, and had my car done in a week after the accident. This business will continue to grow because they are just fantastic in what they do! I’m going back next week for something else. They have my trust!
Very professional and attention to details. Will definetely refer this place.
These guys are the best and I cant say it enough. Whenever anyone asks me who I go to for repairs, without hesitation I tell them L&M. My family and I have been going to L&M for all our auto body repairs for the past 5+ years and they always do a great job. They have a very friendly, knowledgeable, and professional staff that will go above and beyond for you to give you the best service. For these reasons, they will always be my go-to.
Updated review. Good work and nice guys. These guys are considerate to the customer being without their vehicle even if you have a rental they want to get you back in yours. Dealing with insurance agencies can be a hassle but they handle that as best they can. They take care of you and value your business.
These guys are truly incredible! Kevin and his brother Jay did a phenomenal job fixing up my Land Rover LR2 after a fender bender. They really went above and beyond to make themselves available. Get this -- even driving my car to me, to my house, 30 minutes away, to drop it off and collect the rental. In the end, I really cant say anything negative about my experience with them. Highly recommend!
They were efficient. Only there for estimate. I was greeted quickly, assisted and on my way on less than 30 minutes. I was ompressed.
Fantastic experience. John was very attentive. My car was fixed in two days. Great customer service. I definitely recommend L&M. It is not my first time having my car repaired by L&M and I always have the best results with hassle free process. Thank you very much John!
Ask for Mo. Great service, very professional but also personable. He helped be the middle man for an incident I had. Their team knows what theyre doing and have good understanding of all sorts of body work. My car was done a day before the initial finish time. Would highly recommend this place.
All the staff that work there were extremely courteous and care very much about the finished product. They also stayed past closing time to finish my car before I headed out for a road trip. I hope to not need anymore body work, but if needed, I won’t hesitate a second to come back to this shop. I give L&M Auto Body my highest recommendation.
We found this repair shop through our insurance company and Tony and Kevin took very quick and special care of us immediately! The shop is clean and professional so don’t be swayed by the number of cars and people! We were also amazed to find out they are taking care of a stray cat and her brand new kittens that came with her. Alpha male mechanics and strong men doing such a wonderful thing for our furry friends too. I would send all of my friends here for any auto repair work.
I cant recommend them enough. Through out the entire process, they went above and beyond for every step. They were friendly and courteous oh, they worked with me. They did everything in their power to make this a good experience. I wish I had more than five stars to give them.
Top-Notch, Very Good. Excellent Body Work!My car was hit with a few sheets of ice that damaged it. The guys at L&M were very professional and experienced.They replaced the bumper and spoiler, repainted it.Replaced the windshield,Removed some fender dentsRepaired few other rust spots and painted themTheir repair and paint job was impeccable. I was very pleased with their service in would recommend anyone to go there. They provided progress updates, delivered on time and did exactly what they said they would. A perfect transaction.Ill be taking my other car there for some work in the next few weeks.Keep up the great work guys!
L&M Body shop not only did an amazing job with my car, but the staff is wonderful too! The guys in Springfield really went above and beyond to get my car fixed and back on the road. I will definitely be going back to L&M if my car needs work again, and I recommend them to everyone!
Great location, the staff were very helpful. They even eased their way into informing me my vehicle was totaled. They even gave me the positives and negatives of owning a vehicle with major prior damages as I was interested in repairing and keeping the vehicle due to me being the first and last person to drive it all 251 thousand miles of it’s short life. Thank you L&M for helping me with my decision!
My car was wrecked, I figured there would be no way of reviving it, but these guys got it done. I’m absolutely satisfied with the work completed by this place. It looks better than it did when I first purchased my car, I told all my family members about them and they will be sure they go to them if they definitely need them
I went to L&M Auto Body for an estimate to fix two scrapes one of which was pretty minor and could be almost completely fixed with buffing. The other will require for the bumper to be removed and painted. Upon arrival I was greeted right away and given a fair estimate, which an explanation for the price and process. They also offered to buff out the minor scrape immediately and did so very quickly and free of charge. The buff job is perfect and the spot looks as good as new!! The guys at L&M are fantastic and professional and I will certainly be coming back for any body work I need done in the future. I highly recommend them!
They are awesome friendly guys and are so nice! I was freaking out because my brake lights were out and I have to drive back to Tennessee TOMORROW! And they got me in last minute at the END of their day and fixed me up! I appreciate them and their awesome business. ESP mo and his guys :)
Had them work on my van a couple of times and I have been pleased with the results both times.
John their manager as well as all the people who worked there was incredibly kind and helpful. Im very pleased with the service that I got from this auto shop as well as the fixes made on my car! I definitely recommend that you guys come here to get your car fixed because they will do their best to make you satisfied!
I had a great experience. Mike and the guys took care of my car in less time than I expected. You can’t even tell it’s been in an accident. I had another related issue come up a few days later and I am taking it in again to be repaired right away. I would recommend L&M to anyone needing body work and car repairs. They’ll do a great job for you.
Mo and Kevin took great care of me and Mom. The team went above and beyond to make the experience of repairing my F-150 phenomenal. I have always used L&M for repairs and will continue to be a loyal customer. Thank you so much guys!
My vehicle had been in an accident Christmas weekend and I brought my vehicle to their new location at 7640 Fullerton Rd Ste.100 the owners Kevin and Pat were very nice and informal when it came to keeping me posted with what was going on with my vehicle. My vehicle was done in a week they took care of everything down to having the rental care pick me up. The staff as well were great too thanks L & M Auto Body! I would recommend this shop to anyone they would take care of you and treat you with respect.
Terrific service and experience. Handled the work in a very friendly and professional manner. Their cost estimates were accurate, and the car was fixed when they said it would be.
L & M Auto Body is awesome. This is the 2nd time I’ve taken my vehicle there. Results are amazing. 😉. Mo and all of the staff are awesome and very friendly. Seriously, I wouldn’t take my vehicle anyplace else. They keep you informed through the whole process.
These guys are true professionals--the work they did was excellent, and the customer service was some of the best I have ever seen. Recently I took my vehicle to them with some door damage. To repair the damage they had to spend more time on it than they had originally estimated, but they knew I was paying out of pocket, and kept the price to the original estimate. The quality of the workmanship was outstanding, and they did such a good job matching the door to the older paint that I could not tell the difference. I highly recommend this company to anyone looking for high quality auto body work at a fair price. They deliver on their promises, and then go a step beyond that for their customers.
These guys are the BEST! Courteous, knowledgeable, and professional. Im a car person and very picky about who works on my vehicle. They just finished work on my 2014 Dodge Charger that had been in a rear end fender bender. All Dodge parts used and perfect paint matching. I will always get any paint and bodywork done with them.
I really want to thank Kevin and the crew at L&M. They demonstrated the highest level of professionalism that Ive ever seen at an auto shop of any kind. I received regular phone calls with updates and the body work and paint were excellent. My 2013 BMW looks like it rolled off the assembly line.
John lanham was wonderful and he worked very hard to make sure I was happy with the work they did on my car. If your car needs work and you want to deal with honest people who provide value then you need to come here. I recommend them highly and really appreciated their high level of customer service. Best price and service in town!
I dont usually bother with writing reviews but these guys did a great job fixing my truck after a deer destroyed the left rear quarter panel. They went above and beyond the call of duty and were very concerned about my satisfaction. I would recommend their business to anyone in need of body repairs and will take any business I have to them in the future. I wish them the best of luck.
Thank you for the beautiful work on my Flex! You guys went above and beyond to catch all the repairs needed on my vehicle. I appreciate the honesty and feedback that you give throughout the repair process.
Cool!
Without a doubt one of the best auto body repair shops in Virginia bar none...Brought my vehicle in for minor repairs. They had me in and out in one day! Granted my repairs were minimal but seriously...One day! And the work was perfect..Dont waste your time with other so called repair shops...These guys represent Professional.Will never take my vehicle anywhere else!And no, I dont know them from shine Ola..They were recommended and I dearly appreciate it.
This shop is the BEST, I went there to fix my car for an accident ; I was referred to them by my friends that I grew up with, Theyve used their services many times before!Moe & Rob and every one working in this shop are well-known as very cooperative, nice and very welcoming people, Theyve earned their reputation. They were really helpful, they know what theyre doing, you can make great conversation with any one of them. I picked them for the (Auto Body shop of my choice ) although my insurance company has offered me many choices . But my friends advised me to go to them as they are famous of their flawless services and experience.I went there and I was feeling down about lot of things, since I was going through crazy times. Rob and Moe were very welcoming and we had a very nice conversation even before we got into any details regarding fixing my car !Im so glad I took my friends advise and picked this shop do fix my car, I will definitely refer whoever I know to go there. Such friendly people, very experienced and top notch services....Thankyou so much guys.I highly recommend them.
Simply they fixed my car, Honda Civic Si 2002. Excellent job and service!!!! People working there are kind. Thanks esp to Kevin who help above and beyond. I would surely recommend this shop,
I rarely write reviews for businesses. But with the level of service that Kevin and company provide at L&M I couldnt in good conscience pass on a review. Their customer service far surpasses any auto body or repair shop Ive worked with in my 18 years of car ownership. In fact, Id go so far to say it would be wise for other businesses outside of the car repair industry to take some notes on how they treat their customers.Ive had two vehicles that were in accidents repaired at L&M. I also know others who have had work done at their shop. The reviews are never short of glowing. Experienced. Prompt. Affordable. Courteous. Honest. Customer-focused.If I could rate them six stars I would.
My family has used L & M Auto Body for many years. We have always found them to do excellent work at a fair price. I recently brought my car in with a section of the bumper detached and hanging. My previous experience with bumpers was that if anything went wrong, a new bumper was needed. I was expecting a thousand dollar estimate. L & M fixed the bumper perfectly in 10 minutes, charged me nothing, and wouldnt accept a tip! Unbelievable!
Awesome work! Great staff! I will come here again if I ever get in an accident again.
I had an great experience, they treat you right and kept me informed the whole time my car was getting work on. The entire staff was nice, won’t be going anywhere else.
Best body shop Ive ever been to. Amazing service. I would recommend it to everyone who needs to fix their car.
Great service. My car looks brand new! Professional job, and very talented. The only body shop I trust.
One of the great place to do auto body work
Great customer service and quality workmanship.
Excellent customer service excellent repair I highly recommend everybody to come visit L&M body shop good people expert thank youL&M body shop with your stuff and you guys are great!!!
It took a long time to get my car fixed, but only because the insurance company was jerking both John, from L & M, and I around. I brought my car to a bunch of places, and John was the only one who came close to having a complete estimate of work. At each step of the process, L & M alerted me so I knew what was going on, and when I picked my car up, they even took care of my rebuttal car for me. While I hope I never have an accident in a vehicle again, Ill only recommend L & M in the D.C. Metro area.
After being in a horrible accident I took my 2017 CLS 550 to L&M and they did an amazing job...everything was on point. The staff at L&M were so kind to me and my car. Definitely recommend this shop.
First time using this body shop great staff the work is phenomenal if you need paint or body work done go see them 👍🏽
I stopped by yesterday for an estimate to remove scratches and paint on my front right plastic bumper. The Manager, John Lanham, took a look and said he can remove the paint for free, but to fix the scratch properly it would cost a few hundred dollars. The scratches were pretty minor so he went and got some solvent and removed the paint in a couple of minutes, then went and got some polish and polished the area while I watched. I asked him how much and he said no charge, just come see me when you need body work. Wow! When was the last time someone fixed your car for free??
Fast and friendly service. They worked directly with the insurance company so there was no hassle for me.
Amazing experience. Friendly and professional staff--Moe, Mike and especially John Lanham. The whole team did an amazing job on my 9-year old Rover--looks better than pre-crash and the best its looked in 5 years. Highly recommend. I dont have enough good things to say about this company. 5+ stars!
Friendly people
These guys are amazing, professionals and friendly.I picked up my car on time,and i was extremely happy with the work they have done on my car.I really recommend this place where one can get a super job for body shop works.Abraham
Awful
Brought my car here and never got a quote from them after brining my car and calling 4 times to ask for one. Went to Best Auto Body in Alexandria and got a quote same day and took only 20mins. Very disappointed in their professionalism and responsiveness to customer.
Great customer service and the people here will make sure your in the right hands.
Excellent staff, communications10/10Great place to get your vehicle repairedExtremely recommend it!! You will never find a shop like this
Great service, great staff and very reasonable price!
/love is all I can say.Thank you John and company for taking care of my truck when I was rear ended. These guys are certified by basically every dealership in the area. They worked with Jeff at Geico to make things easy and perfect.If you were unfortunate enough to need your vehicle repaired, take it to L&M and they will treat you right. These guys treated me like family from the beginning and not just another paycheck.I shopped around and took my truck to every dealership and bodyshop around before I finally chose L&M. I already did the leg work and picked the best around, the choice is easy, call and ask for John.
I highly recommend L&M Auto Body, excellent work, and most importantly amazing customer service. Best body shop in northern VA hands down.
The Best coustomer service wow incredible Reasonable price very quickly taking care
Great location and a great staff. Definitely an excellent shop to see for all of your auto body needs.
L&M provided me with the hands-down-best-experience after a series of extremely unfortunate and horrible events. I am an Active Duty nurse and was driving to work early one morning when I was involved in a terrible accident. My car was nearly destroyed. I was hours late to work. And the Tow Truck company had a really hard time finding my car. L&M welcomed me with open arms first thing Monday morning, offered me some much-needed coffee, and then proceeded to walk me through the plan for my car - step by step. They even called Enterprise to make sure I was set up with a ride and a rental car before leaving their shop. John Lanham was resourceful, knowledgeable, and readily available by phone and email throughout the entire process. He took care of me like family and explained everything car-related in a way that even I could understand (which, trust me, is saying A LOT).
Always go here for anything my cars need, they do good work and always take care of you.
Above and beyond expectations every time!
Helped me from beginning to end. My car looks better than when I first bought it
These guys are awesome, everyone go there ...
Great service, excellent body work. Looks 100x better then when I bought it !
My car and I love these guys.
Positive people always willing to help and made my whole accident experience easy and unstressful thanks kevin!
Best service you could ask for
I highly recomend L&M Autobody to anyone who wants to be treated like family and friends while getting an austanding service.I love this shop because it is the only one that has the best costumer service I ever seen and the quality of what they do is excellent.John listened and adressed all my concerns giving me a very honest opinion of what my car needed. He is not only professional, he is very kind and went the extra mile to make sure that I was happy.My car looks excellent. I dont have to look for another autoshop because I will definitely come back to see John.
Fast and friendly. Quality work.
They do good job
Great 👍
I showed up without an appointment and they replaced both my head light bulbs within 15 minutes. These guys were professional and friendly and I cant think of going anywhere else after how nicely they treated me.
Great shop for repairs
Professional