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Piazza Honda of Springfield
780 Baltimore Pike, Springfield, PA 19064, United States
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Piazza Honda of Springfield
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De
Review β„–1

THIS DEALERSHIP GOT 5 STARS BECAUSE OF MY SALESPERSONLANCE...LANCE STOOD OUT FROM THE MOMENT WE ARRIVED AT THE DEALERSHIP!NEVER PRESSURED ME INTO ANYTHING BUT MADE RECOMMENDATIONS EXPLAINED THE CURRENT AUTOMOBILE SITUATION. LET ME TEST DRIVE THE CAR WHILE EXPLAINING THINGS ABOUT THE VEHICLE...HE DID THE BEST HE COULD TO GET US IN AND OUT AS QUICKLY! BECAUSE IT TAKES LONGER TO BUY CAR THAN A HOUSE🀣AFTER THE PURCHASE HE DROVE US AND EXPLAINED FEATURES OF THE CAR AND SET UP MY PHONE....LANCE IS THE GOAT OF CAR SALESMAN. WHEN YOU GO PIAZZA HONDA TO CHECK OUT LANCE. HE WONT DISAPPOINT!!!!

Ti
Review β„–2

I get all my work done at the Honda dealership. I know no other places so Im not the best person to ask. But it was pleasant and inexpensive.

de
Review β„–3

If your looking for a new car go see Frank. He made the purchase of our new civic sport easy and fast. Best car purchase I’ve made. Thank you again to your whole team!

Jo
Review β„–4

If your looking for a vehicle, you Must go talk to Frank Crinite. He was an absolute pleasure to work with, zero games, zero hassles, straightforward, professional, and honest.We told him what we had for a down payment and what we were willing to pay, and what we thought we wanted (Honda Accord). He took the time to show us what we asked to see, then after seeing how uncomfortable I must have looked in it, he showed us what he thought wed really like, Ill admit I was hesitant, but, I gave it a try. Frank was right! He knows his job and he knows people. My wife and I fell in love with the Honda CRV he showed us.Ive purchased many new and used cars in my life so far, This was the first time I actually enjoyed buying a car, ever and thats saying a lot.We will be recommending Frank Crinite to all our friends and family. Frank has a earned a customer for life.

Ro
Review β„–5

Leased an Accord 3 years ago. I really like the car, so I purchased it. I like having my car serviced here because I always feel like Im getting great service at a reasonable price. They always tell me what needs to be done and what can wait. The salesman, Adam, was a great person to deal with. He was friendly and professional. He was also no hard sell. Will continue servicing my car there and highly recommend.

Se
Review β„–6

They got whst we need...... Can be 5 star if no add up and hush on marginal products. I think the close out guy was not happy after wr say not to those plans.

Su
Review β„–7

Very happy with their service. Everyone is very nice and polite

Sl
Review β„–8

These service guys are great. I went in with my 2012 CRV, which I didn’t purchase from Piazza (I looked, waited a few weeks and test drove a civic but sadly they didn’t have what I wanted). I bought a Honda from another dealer, a hour away, and it turned out there was an issue with a solenoid. I worked with Tony Davis to get this resolved and briefly with Mike. Not only was communication amazing it was also personable and timely. Tony did great relaying his communication with the other dealer and keeping me up to date on what’s going on. All and all, a very stressful situation for me (single mom, only means of transportation) was handled so very very well, definitely do not hesitate going here for service.Also, when I was looking, Dan was amazing with showing me what was available at that time.

Ow
Review β„–9

The dealership is big and they have all the tools. However, they are not in par with other dealerships that I had used before. Example: none of the chargers were working on the store. It took 7 hours to make my car ready for a repair that typically takes 2 hours. They charged me fairly and they were knowledgable. They were also following COVID 19 protocol. It looked like an absentee business or an store that does not have an owner!

Je
Review β„–10

Nice sales people, but no inventory and wont work with pricing. Too bad. I had 3 other CRVs and each time, I drive off the lot with a car, for the price I wanted and I was happy. I guess I need to shop for a different make and model. Sad I wont be purchasing any Hondas anymore.

Me
Review β„–11

My break line failed (on both sides) 6 months after I bought the car. I’m lucky I’m not dead. Car prob should not have even been on the lot to sell in the first place. I have my THIRD appoint scheduled this year now bc my engine light is on. They don’t do appointments like that on weekends anymore and now I am waiting almost a MONTH for an appointment bc they are booked. Last appointment I told them I heard a rattle and they told me it was the tires (I knew it wasn’t but got new ones anyway since I knew they prob wouldn’t look any further if I didn’t get them). Well the sound was still there and it was a bolt loose that I had to go back loosing another day without my car. The lady is right in the review below, once they sell you the car they want nothing to do with you.

Sa
Review β„–12

I decided to stop going to another Honda service dealership because of bad customer service.. I was late for my appt. and they still took me. The advisor let me know since I was late it would be a little wait and it was faster than I expected and they did a thorough inspection. I plan on returning for car service though it is a bit of a drive it is worth it.

An
Review β„–13

I wouldnt recommend going to this dealer. The staff are trained to drain every dollar they can out of you and they try to do so at every available turn of conversation. They have long wait times and also poor scheduling. I went there to get a diagnostic on my civic recall and they told me if they did find it was the problem listed in the recall, Id owe nothing. But if it was any other part, Id owe $250-$350 JUST for the diagnostic test. Not to fix whatever issue it was. So I had to choose whether or not to gamble my luck on a diagnostic test that I cant even confirm the answer on. I dont trust these guys and I wouldnt tell anyone I know to go there.

Ch
Review β„–14

The worst customer service ever! Once you buy/lease the car, or in my case 2 cars, they want nothing to do with you. From sales, to finance to service. I cant stand this dealership. Nothing against a Honda, just this dealership. Now if you want a Toyota, go to Conicelli Springfield. They have the best Customer Service!!!

Do
Review β„–15

Frank Crinite is the best dealer Ive ever worked with. No shenanigans or sleazy sales tricks. Frank just gets down to business and comes up with the best offer every time. Theres a reason hes one of Hondas top sales guys. Ive purchased 2 cars from him and expect a third soon. You wont be disappointed.

Ti
Review β„–16

Wanted to say NO stars. Their service department is TERRIBLE! Clearly theyve outsourced the call center that you dial to schedule the appointment. The people who answer have no idea what they are talking about. I need basic service (oil change, tire rotate, also due to a brake fluid change). There is also a fuel pump recall. Person that answered their service dept. said I cant have the routine maintenance AND the recall done the same day. I need two different appts. Dont these people understand what a hassle it is to be without a car for the entire day? Now it will be 2 days? I even offered to drop it off the night before and they can have it all day. Nope, cant do. Then she says they need to order the fuel pump. That was 3 weeks ago. Still no word. I need to find a new dealer! Embarrassing.

Q
Review β„–17

Jay Mazzola assisted me in purchasing my car. When I started having issues with my car about a week after I bought it he stopped responding to my calls and messages. When I called the dealership and spoke with the sales manager he made excuses for him as to why he wasn’t getting back to me, so it seems he approves of that type of customer service. In my case it was all about making a sale, which would’ve been fine if my car didn’t start having issues. That was my experience. I would not recommend them to friends or family or strangers.

Ja
Review β„–18

That was the easiest car purchase ever! Frank Crinite was amazing to work with! Attentive, no hassles, great price and exceptional customer service. I came in knowing what I wanted and I tasked him with giving me the best price - and he delivered! Very happy that Frank was recommended to me!

Di
Review β„–19

Theo Wesley is a very professional and knowledgeable sales representative. He sold us a car in 2018 and a new Accord now in 2021. He is patient, dependable and friendly...a perfect representative for Piazza Honda.

A
Review β„–20

Would not recommend Piazza Honda for purchasing a new car if other options are available.I accompanied our daughter in her journey to purchase her first car. We went to Piazza because we were interested in a particular vehicle on their lot. After a successful test drive we sat down with the salesman to discuss purchase terms.The salesman did not make any effort to work with us to make a sale.-He did not inform us of discounts and promotions available that would lower the price of the vehicle we were interested in. We discovered these through our own research.-He gave us erroneous information about qualifying for one discount which delayed the sale by a day.-We requested to fill out paperwork ahead of time to save time sitting at the dealership prior to completing the purchase. We filled out the paperwork only to discover that none of it had not been submitted until we were physically at the dealership. After an hour wait, we were told a co-signer was needed - more paperwork and more waiting.-2 hours later we met with the finance clerk to sign papers. He spent close to an hour trying to sell us an extended warranty in spite of being told repeatedly that we weren’t interested. Each time he showed us the final numbers, we had to request that the premiums be removed.-After 3 hours, we were ready for the keys. Still another wait, at which time the salesman handed us the keys and said good-bye. No effort or offer was made to show us the unique features of the car.-The user manual was missing from the car and the salesman was no where in sight. Fortunately, someone else was able to help us out.In the end, my daughter got the car she wanted at a fair price. However, every step of the way we were treated as people who could be taken advantage of and conned in to paying more than necessary. Buyer Beware.

St
Review β„–21

While browsing for my new Honda Civic, I got prices in the upper 30k, but the lowest in New Jersey was 28k. I talked with Frank Crinitie about the car I wanted (the Touring model, fully loaded) and he gave me a better price than any other NJ dealer. Not to mention he ordered the color, model, trim, and interior that I wanted upon request and had it there within a week. I highly recommend this dealership as they give some great deals. I also recommend you speak with Frank to get an unbeatable deal.

Wi
Review β„–22

Frank C is the best, the way he worked for 2 days and never gave up to to get us a deal we can afford for the car we love. Hes been our salesman for many of cars and will be for cars to come. If anyone is looking for a car I highly recommend Frank. Thanks Frank, thanks Piazza..... The Bucks

Tr
Review β„–23

This was my family’s second purchase from Piazza Honda in less then a year. Both experiences from beginning to end were incredible. Geoff and Jay were very helpful and personable.

He
Review β„–24

I love going here for service. The associates are pleasant and remember you. Been coming here with my vehicle for 4 years now, they take care of my vehicle and recommend things needed.

Do
Review β„–25

I had a more than wonderful experience my sales man Jim was so helpful and friendly. He made my first car purchase a wonderful experience. He kept my budget in mind and help me pick the perfect car that fits me and my needs. Thankyou Piazza for the great hospitality definitely recommend you guys to all

Le
Review β„–26

Wow, coach Leon Powdar here πŸ’ͺ thanks you Frank for your professionalism and support πŸ‘

Ry
Review β„–27

Frank S provided great customer service and kept things professional. The whole process was streamlined compared to other places. Pricing was competitive. I would recommend him to someone in the market for a new or used car.

Al
Review β„–28

Dont bother making appts here. Its a joke! I arranged for child care for 2 hours, 3 1/2 hours later, I am still here. Why take appointments, let alone on your website and the appt confirmation say it will only take an hour or so... I will not be back!

Ti
Review β„–29

This was a good first experience for my Daughter. The sales person was very informative, he took his time and showed us all the options in the car. It was a good experience buying a new car. He also emailed me to let him know if we needed his help with the car he is available and he will let me know when its time for our first free oil change.

Ra
Review β„–30

Special Shout out to Theo Wesley. He was very patient, made us at ease and clarified all our questions. I never felt like I was speaking to a sales person, it felt as if I was speaking with a friend.

Da
Review β„–31

Always a pleasure when I go there everything is in order and they are very upfront Im happy to be a customer

Ki
Review β„–32

Theo was great! Very patient as I sorted out unfreezing my credit. He was very knowledgeable and not at all pushy.

Fe
Review β„–33

I have 2 terrible experiences in their service. I scheduled 9 am. But until 4:00pm, they did 10 minutes check and told me the car had no problem. Another time I scheduled 11:30 am. Until 2:30 pm, they told me they couldn’t do my car in time and would reschedule for me. I thought it is my fault because my car is still under warranty.

Au
Review β„–34

Jay Mazzolla was so nice. John, loan officer was so nice. Every question answered.

De
Review β„–35

Great auto and customer service.Thanks everyone at Piazza.

DA
Review β„–36

Piazza Honda of Springfield is a first class dealership and my Salesperson Bill Reid is an excellent professional. He helped me get exactly what I wanted and made it pain free. He is very detailed and thoughtful. This was my second car I had received from him. I also have used their service department several times and my experiences have been great. Kudos to a well run company that cares about their customers. Thats why I keep coming back!

Br
Review β„–37

I had a great experience at Piazza Honda of Springfield. They made the process easy and were extremely friendly. Frank Crinite was great throughout the whole process and really made the car-buying experience stress free. He and his team were helpful throughout the whole process and was able to answer all questions or concerns and made me feel comfortable with everything while I was there.

e
Review β„–38

Clean dealership. Courteous service crew.

To
Review β„–39

Frank was the best! This was the most convenient process ever.

Ma
Review β„–40

Great staff, seamless buying experience! Frank Crinite and his team (Justin and Damian) are the best. Ive purchased two cars from Frank and both times were my best car buying experiences. Just an awesome place to buy a car!

Jo
Review β„–41

I have to say one of the BESTexperiences Ive had at a car dealership in years πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Br
Review β„–42

If Im being completely honest, things were off to a rocky start the night before I actually got to take my car home. I had to deal with a bit of an unnecessary attitude, as if I was wasting the sales persons time. I wont name them here, because in the end I got the deal that I was after, although they couldnt do the deal that night, which was quite odd for a car sale.Instead, Id like to explain my reasoning for choosing the five stars. In short, it was Theo Wesley. Theo was clearly having a very busy day, and was doing his best to accommodate my sale as an addition to his workload, although you would never be able to see the stress on him as he was super helpful, attentive, friendly, and completely knowledgable. And what he didnt know, he made sure to get me an answer before I left, even after promising to email that answer to me later.If you go to Piazza Honda, dont wait for anyone to say hello to you, find the first person you can, and ask for Theo Wesley. I wish I did from the start. Theo, I hope they show you this review, because I wanted to thank you again for turning my experience around and making sure that I did, indeed, leave as a happy customer.

Mo
Review β„–43

People who work there where great. Ethan the salesperson and john the finance person where nice, professional and very knowledgeable. I had a very good experience.

Br
Review β„–44

I called in for some specific parts that took some time to find in the system. We verified the part number that was correct. I said I’d be in in 10 minutes to get it. When I came in 10 minutes later I told the person at the counter that I had called in 10 minutes earlier. That person went back and got a piece of paper and then proceeded to look up the parts again in the system and didn’t seem to find the same part number which took another 10 minutes of my time. Other Honda dealers save quotes and get parts out for you.

Wo
Review β„–45

A most pleasant xperience. I am very pleased with my car. Frank & Damien r really knowledable professional & personalites that r awesum. Not to mention theyre not bad at all on the eyes!!! Just one thing l spent so much more than l anticipated. Ive been search n leases cents l left the dealership & mine us the highest by far. Also l was offered a package with oil change some other services in a package which can be done there significantly cheaper, however in my research lve found other dealerships offer these services for Free!!!

ty
Review β„–46

The staff at Piazza Honda in Springfield, PA were wonderful to work with. They helped us get the car we wanted at the price we wanted. I would definitely recommend them to my family and friends.

Ji
Review β„–47

Loved, loved, loved my experience Piazza Honda!! The staff was fantastic, they respected my budget and gave me such a great deal. I went in after having totaled my car and in need of a new one. I went in looking for a used Honda with a limited budget. Evan worked with me to make sure I was getting exactly what I wanted at a great price. He was able to work his magic and find me a brand new 2020 Honda Fit within my budget! I’m absolutely in love with my new car, it’s a dream! I never owned a brand new car before and it truly is my dream car. I highly recommend Piazza Honda for anyone looking for friendly sales people who will look out for you, respect your budget and thoroughly make sure you understand all the paperwork and ins and outs of your car. I would give 10 stars if I could.

Ch
Review β„–48

I just wanted to say excellent customer service. Through out the whole establishment. I currently do not have a Honda buy when Im ready for a new car this is where I will be going. I love to be treated like a person and not a number

Al
Review β„–49

Frank C made this so easy for me and I was so happy to get my first car from Piazza Honda. I will be coming back for my next car in a few years once the lease is up and telling all my friends to come get their cars here as well.

Wa
Review β„–50

Assistant very professional & knowledgeable. Very nice disposition

Ma
Review β„–51

Theo and the whole service team provided me with the best used car purchasing experience that I have ever had. They handled everything efficiently and exceeded my expectations in customer service. I highly recommend Springfield Honda Piazza.

em
Review β„–52

This is my second purchase from Piazza Honda of Springfield. Frank listens to what you want and genuinely cares about getting you the best price. Damian is thorough with finalizing the deal and getting the papers signed so you’re off in your new vehicle in a jiffy. Justin was super informative on how the technology works in the newer models. He took the time to show me how to work everything and it’s was greatly appreciated. I will always come back, this team is the best!

Ku
Review β„–53

Great selection! Quality cars!

Mi
Review β„–54

This is our second Honda purchased at Piazza, absolutely the best dealership around. Adam Kaper in sales is an excellent salesman, the finance dept is great and sales manager Greg Repice is on his game. You guys Rock. Thanks again.

Jo
Review β„–55

Everyone was very helpful, made buying a car pretty stress-free. Our salesman Jim was friendly, knowledgeable and most importantly to me never overbearing or pushy. Asked what I was interested in and never tried upselling me, which I appreciate.

Al
Review β„–56

We ALWAYS use Piazza Springfield when it’s time for a new car. Frank takes great care of his customers and we never leave disappointed.

St
Review β„–57

Love my new Honda hrv exl!πŸ₯°πŸ˜ frank was patient and thorough and made sure I left happy !

Ma
Review β„–58

Genuinely the best customer service experience I’ve ever received.

Br
Review β„–59

Quick and easy purchase of new vehicle and also traded my truck in. Frank got my payment lower and out of negative equity. I was able to do most of the deal over the phone and made my time at dealership very quick. Would highly recommend!!!

Be
Review β„–60

I went in on recommendation from a friend, and was not disappointed. I knew what I wanted going in, and Frank Crinite was fantastic about making it happen. Damian in finance was great about explaining my options with no pressure. Justin was so helpful with familiarizing me with the internal electronics and general ins and outs. Everyone I interacted with was kind and helpful.

Na
Review β„–61

Awesome dealership! This was my first time buying a car and the whole process was very quick. Frank is great and everyone is so nice and helpful. I got a great deal too. I love my new car!

Ja
Review β„–62

If youre in the market for a new or used #Honda we recommend considering Frank Crinite. Thanks to the entire team at Piazza Honda; especially Damian; and even Justin. β˜ΊοΈπŸ™πŸ½

R
Review β„–63

Website is never updated. Spent an hour driving to see a car after speaking with sales only to find they didnt have the car.

Ma
Review β„–64

I originally purchased my new β€˜19 Odyssey from Piazza Honda of Springfield because of the great selection and the unbelievable deal I got. Almost 2 years later when I discovered a major manufacturer defect, Piazza Honda of Springfield would not rest until my family and I were happy. The service department kept me informed every step of the way. When I felt it was in my best interest to no longer own that car, Piazza came through yet again. I love my New 2021 Odyssey Touring with Nav, Entertainment & every safety feature on the market. My payment actually WENT DOWN!!! Go see Adam, Greg, John and the entire team @ Piazza Honda in Springfield. You’ll enter a customer ...but leave as family.

BR
Review β„–65

Had to drop off my Honda because of a recall

Ro
Review β„–66

Your service was on point. The person that takes your car was helpful and personal. The wait for a oil change was longer then I thought it shouldnt have taken.

Yo
Review β„–67

I am very glad to have visited this Honda dealership. Keegan Neer was extremely professional and answered all of my questions about the Honda Civic Si car I wanted to learn about. He was also kind enough to be inside the car while I was test driving it where he guided me to drive through both the highway and the city to get a better feel of the car. All in all, I had an amazing experience and tbh would have bought the car on the spot if I had the finances just for the excellent service I had. I will definitely come back when I made up my mind to buy that car.

An
Review β„–68

Frank Crinite and his team are amazing!They made the whole process of buying a car seamless!My favorite line from Frank was Ok, lets do it --- within a day, I had the car I wanted!Marianne was the sweetest every time I came in for test drive and when I was ready to do my paperwork.Justin was such a big help when I came in for a test drive twice!! And then finally showing me all the car things when I purchased the Honda Pilot!Truly an amazing team!HIghly recommend Piazza Honda of Springfield --- and HIghly recommend Frank Crinite and his team! You will not be disappointed!

La
Review β„–69

Piazza is the best! Frank Criniti is awesome and always takes care of me and all his customers!

Ca
Review β„–70

I scheduled a service appointment six weeks ago because I was told that the type of service I needed was booked out that far, but when I called today to confirm it i was told that THEY NEVER ACTUALLY SCHEDULED ITNow Im scrambling to get my car serviced in time for a 6 hour drive at the end of the week

st
Review β„–71

As a former boss once told me, you cant get anything higher than a four on reviews.Having said that my experience was a pleasant one and dealing with Frank C. Was a pleasure.

Ja
Review β„–72

Had to have the car get an oil change and routine maintenance and waited while they did the work. The waiting area is comfortable and everyone was complying with the COVID-19 processes. The staff were all friendly and courteous too.

Me
Review β„–73

Theo was awesome. Sale was easy and done quickly. Finance officer was friendly as well. Glad to be a part of the Piazza family

Em
Review β„–74

After my 11 year old Honda Accord unexpectedly died, I went to Piazza Honda of Springfield to purchase my first car - a certified pre-owned Honda civic. Frank Crinite made the process very easy, listening to what I was looking for with regards to features and price. Would highly recommend working with Frank! He made a nervous, first-time car buyer feel very comfortable. However, once we picked out our car, we then worked with the finance manager. After waiting an hour to meet with finance, the manager ran through the papers very quickly and seemed annoyed by my slowing down the process by asking questions like Can you show me the final price of my car on this document before I sign it? and Is this the document confirming my finance rate? The finance manager was condescending to my dad, who came along as he had previously purchased his car from Piazza Honda (another success story working with this dealership and specifically Frank!) when he asked questions about the paperwork. Furthermore, the finance manager sarcastically held up and twirled the title in front of my father and told him This is what a car title looks like in case you dont know referring to the title of the car I was trading in that we had told him and Frank wed bring into the dealership over the weekend. We left very pleased with the purchase, but feeling very uneasy having had a disrespectful experience with finance trying to purchase a car for thousands of dollars.

Mi
Review β„–75

Visited to buy a used Honda. Excellent choices, service and price. Thank you Tony, Jim and Greg

Li
Review β„–76

We had a smooth experience buying a certified pre-owned vehicle. They brought the car over from another dealership, kept in communication well, and made the buying process as clear and efficient as possible. Adam was a helpful salesperson who was great with answering questions and guiding us through the different car features and what services were available through the dealership. Alex was great in being transparent about the financing process and helping to find a lower rate than what we anticipated - super organized and knowledgeable. Everyone was very friendly!

Da
Review β„–77

They are the best dealership, thats what I was told by the sales representative. Unfortunately, I have to disagree. If you list vehicles on your website, and they are NOT at your dealership, then perhaps they should reconsider what inventory is listed. I was told the dealership that has it, will absolutely NOT send the car over to them. If they arent willing to share inventory, then each dealer should only list cars on THEIR lot, and thats it. Was a waste of time.

Sp
Review β„–78

I had a great experience. Ask for Tylor if youre interested in buying or leasing. He was great. Not pushy but still friendly. John in financing was extremely helpful as well! Glad I picked this place.

Ma
Review β„–79

The parts department is great to pick up something you need, but experience wise I think you might be better off going to a larger dealership such as Scott Honda of West Chester. This said I’ve seen much worse and haven’t purchased a vehicle here before so my experience is limited to that of the parts department. Overall this seems to be an average local dealership.

De
Review β„–80

Frank Crinite was a pleasure to work with. The entire experience was smooth. Frank had truck ready for my test drive. Justin reviewed the truck with me and allowed me to take the truck to my house to make sure it would fit in my garage. Frank kept me up to date on the arrival of the trim that I ordered. Closing on the car with Damian was a breeze. I highly recommend Piazza Honda of Springfield. #FrankFans #WhosNext

Jo
Review β„–81

Very good customer service......

Na
Review β„–82

Beware! The mechanics that work here are very negligent of your vehicle. I left my vehicle here (2019 Honda Insight - Brand New in Pristine Condition) for a safety recall. Shame on me for not being the crazy OCD person that video records his car in every angle before dropping it off and then inspecting it after picking it up. Once I pick up my vehicle, I drive it to a gas station that evening and I realize there is a big scratch on the hood of my vehicle going in a perfect circular angle as if it was done by a protractor. The scratch was light but I was able to see it under the bright lighting at the gas station. When you pick up your vehicle from Piazza Honda, it’s in that service tunnel and the lighting is very dim there because it’s a tunnel so it would be very hard to spot that scratch at that time.Anyway, I knew for 1000% fact that this scratch wasn’t there before because I always examine my car on a daily basis and I never drove my car under anything that would create such a perfect circular scratch on my roof. I am certain that while the mechanics were working on my vehicle, they decided to be lazy and place a tool on the hood of my car and when they removed the tool from the hood of my car they scratched it. I called Honda and messaged them about it but they denied it (of course, shame on me for not being more careful). I always thought this would be the safest place to keep my vehicle since they were the ones I purchased it from! Now I don’t trust anyone with my car. Make sure you guys video record your vehicles before dropping it off at this place. These guys suck!UPDATE:After posting my initial review, the Manager from the Service Department (Stan) reached out to me from this dealership. I explained my situation to him and he was very understanding and apologetic. I already got the scratches buffed out at a different shop but Stan was kind enough to reimburse me for the repair. He also assured me next time if something like this happens, just speak to him rather than the staff that works there and he’d be more than happy to help me take care of the problem. Thank you Stan for addressing and mending the situation! I’ll be coming back here for sure πŸ‘πŸ½

An
Review β„–83

I had an emergency when one of my tires got damaged. Piazza Honda took care of my car. The service advisor Jonathan & the Tech were great! Thanks again for fixing my tire & great service πŸ‘πŸΏ

Je
Review β„–84

Tylor was very helpful throughout the entire process and I would highly recommend him to anyone buying a new Honda

He
Review β„–85

This was literally the easiest, painless car buying experience of my life. Frank was quick to respond to questions and super easy to work with. There was no pressure at all. Damien (finance) was super friendly and organized, we were in and out of his office and in our new car. Thank you both so much! We will be back!

Da
Review β„–86

I have a Hyundai. The Hyundai dealer next door to this Honda dealer has a service department that closes before 6pm on weeknights. I had a flat and I was stuck. The Honda dealer saved me while I was 120 miles from home with no way to get there with my car. The service manager was working the desk and allowed my Hyundai to get its flat tire fixed at Honda. Although I love my car, I cannot recommend the Springfield PA Hyundai dealer. I can highly recommend the Springfield PA Honda dealer. Any place that does whatever needs to be done to help a driver in need is a place you want to buy a car from.

Da
Review β„–87

From start to finish everything was great. Frank and his team are awesome. I went in to trade my car in for a new HRV and they did everything to meet my needs.

Jo
Review β„–88

Great experience with the sales department. Frank Crinite is amazing to work with! However service experience was not so good. Dropped off car during the week for an oil change and specified I only wanted an oil change and to not call me because I was going out of town for the day. They called me and tried selling me all kinds of filters and also told me since I recently replaced the windshield that it needed to be recalibrated. Even though I was aggravated over them calling me I told them to do the work. They never told me that the price of the recalibration was like $800. Probably my fault for not asking but seems like that should be something they would share with you! I called the to see if car was done and they told me it was. When I arrived to pick up the car the service advisor told me it needed to be driven to make sure the calibration worked and a tech was driving it. 45 minutes go by from the time I arrived for pickup until I left. All in all disappointing and most likely won’t be back for service!

St
Review β„–89

Fantastic place full of great people who respect you and treat you great. Thank you !!

Je
Review β„–90

TRULY AMAZING! Super professional, helpful, and knowledgeable sales staff. They work with you and help you find the right car. Its a great personal experience. I wish I could rate 10 stars. Incredible. Thank you JC and Chris!

Ad
Review β„–91

Excellent experience purchasing a certified pre-owned vehicle from Piazza Honda. We found the car that we wanted and their entire team was very helpful. I will definitely recommend them to friends and family.

Al
Review β„–92

The experience was great. The tech was great. I was greeted as I entered. Was told the wait would be 2 hours (I did not have an appt.) And they had me out in a little over an hour. Clean, safe and efficient. Highly recommend this location.

Rh
Review β„–93

A wonderful experience as always!

Te
Review β„–94

Wow. This is our dealership. We made an appointment to meet with the salesperson who sold us a Fit a few years ago. Go to the showroom to test drive only to find the salesperson isn’t there. Not a biggie- but fifteen minutes later - after approaching a few people on the floor- when no one has offered to help we leave the showroom with our business completely baffled.

Lu
Review β„–95

Go to Doug Zinar! Hell get you in a car you love!

St
Review β„–96

Awesome experience with my recall.

Ju
Review β„–97

Excellent experience with Frank S. and John with my 3rd lease from this dealer. Always a painless and hassle free experience. The staff is friendly. Frank is always very helpful and goes above and beyond to get me the vehicle I want. I would definitely recommend this dealer!

La
Review β„–98

Great service and great staff

Ma
Review β„–99

Dan Daley is a very patient and understanding sales rep.He made the car buying experience a pleasant one .Thank you so much Dan!!

ra
Review β„–100

Went for a test drive and went the next day I bought a car... Steve and Jim were very courteous and professional and I would definitely recommend you to go there!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:780 Baltimore Pike, Springfield, PA 19064, United States
  • Site:https://piazzahondaspringfield.com/
  • Phone:+1 610-789-9420
Categories
  • Auto body shop
  • Honda dealer
  • Auto parts store
  • Auto repair shop
  • Car dealer
  • Car leasing service
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:7:30AM–7PM
  • Tuesday:Closed
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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