Extremely expensive. They mark kit prices up 10 times higher than online options with free shipping. They wont offer price matching and are one of two parts stores in Springfield from what the person behind the counter said. Which is equally as expensive but still lowered priced than this place. Online is a much more affordable option than here. For part 279816 for a dryer it was $12 and some change to have it overnighted on Amazon, wish I hat seen that sooner. But because I wanted the part by the weekend so I wouldnt have to try and find time to go to a laundry mat. I checked prices locally. $44 for the same kit at this store. Not the clerks fault for the price but he tried to tell me with shipping that it would be much more but I told him there was an entire kit with belt and all fuses/thermostat s for $18.69 just took a month for it to be shipped and for free or have it overnighted once it finally ships for 3.99 so you decide what is more important because service and prices and not this places concern.

Amazing-- I have put off looking for a replacement knob for our range forever because it seemed like itd be a hassle. However, it only took Justin a few minutes to find the right part for me!

I got super-friendly service with detailed answers to my questions, all of which gave me the gumption to finish the project, and the oven works again!

Friendly and usually have the part in stock that I need. Price is competitive with other local supplier.

Great place to buy appliance parts!

Great knowledge of parts and very helpful!

Place is a rip off bought a 7 dollar part checked m yh bank statement and i was charged 37 dollars receipt shows 7 dollars

They had the obscure dishwasher part I needed to fix my dishwasher and they were open on a Saturday. Bravo!!!

Good place to get your parts

Great pricing, excellent customer service

Very satisfied with 1st Source.