The process of getting a oil change was so easy and they had my car in and out in no time. They are so friendly and nice. I will never go anywhere else

They will put on the parts you bring! They can not warranty the parts you bring or guarantee their quality! But to me thats fine especially in some cases when it is something I can not do! 125 bucks an hour and they do guarantee the labor!

These guys are great, I took a vehicle in for inspection prior to buying and good thing I did because that car would have been a horrible option to buy. They informed me of a massive oil leak that coated the engine and told me what engine actually works best for those vehicles. Good to meet people that actually care. Thanks guys!

They were very exceptional!!😁I made an appointment & they fixed my car a day early!! Yay Sean! Thank you so much for getting me back on the road. 🚗

The guys at hillyard are the best. They got me scheduled quick and they do such great work.

They were amazing!

Had my truck in for timing belt and water pump change out and asked them if they could also do a transmission service. They said not a problem. They called and said they test ran it and I could pick it up. I noticed the next day the transmission was slipping. I called them and they said bring it by to check the fluid level. I did and they found it to be low and had to some in and that probably had air bubble. Okay I accepted their expert opinion and off I went. It was still slipping and they suggested I give it a day or two. After a week or so I called to let them know it was still slipping. I asked if they used the correct fluid and was told they followed what the computer told them. Id asked another mechanic and he said sounded like the wrong fluid. Asked what the next step is and was told might need to rebuild the transmission. Well it was fine when I brought it in and got the old we followed what the computer said. Im sorry I just spent over $1000.00 and felt they did not care. I had a 20 year plus mechanic drain the fluid and he said the fluid was burnt and probably the wrong fluid. He then purchased new Toyota brand fluid and filled it. Guess what, no more slipping and Im out $150.00 dollars to have my transmission serviced RIGHT. Nice guys but once they get your money they dont seem to CARE. BEWARE!!!

Great service and affordable prices

Super great experience!!! Thank you Cameron for your service and professionalism. Remember back in the day when you had your favorite mechanic that you would go to for your oil change and that personal service? This is the place you want to go if you want that experience.

I only gave these guys 5 STARS because it only goes as high as 5. These guys are a 10 STAR shop. Mitch, Tracy, Cameron, and Sean are all honest, hard working people and know their stuff. Ive had several rigs into them and had work done at both of their shops. All work was done on time, and professionaly. They were honest with parts and time, if there was any issues, they would call and keep me updated on progress. Its hard to find great shops these days, but go no farther this is the place. I have several rigs and all will be coming here. I will also tell my friends and family to use this shop. This place has a small town feel. The owners are local and they treat their customers like the neighbors they are, they care about the community and care about thier customers. Truly a great place. Highly recommend.

Honest & reliable. Both times I brought my car in they communicated the estimated time & cost as well as what the problem was and how it needed to be fixed!

Called and left two messages never got a call back. Lost my business.

Best shop in town. Helpful people always going above and beyond to make sure you are satisfied and back on the road. Im constantly dropping in on them with issues and theyve always done their best to fix me up and get me my car back quickly. I definitely recommend this shop.

Needed some work done on my truck Sean got me in with no problem it was a bigger job and the work was done within a day. Thank you so much. Its hard to find an honest mechanic these days. Will definitely be back.

Very good service friendly mechanics

He saved me over $310 off of initial estimates by finding the real problem!!! Love this place. Going back for all major services.

Best mechanic is Spokane! I wont take my car anywhere else! Fair prices, great mechanics! They always make sure that the work is done thoroughly and I have never had a problem!! Thank you North West Auto Services!! You guys rock!!

They know their cars and they are friendly and quick. Good quality work

Did a great job and price was good.

Great service great prices. They care.

Thanks Sean. My car was knocking and I was told by two different mechanic shops that my engine was blown. Had my car towed to Hillyard Automotive and was back on the road the same day. Two bad spark plugs no engine needed.

I really like the service provided and very pleased with the repairs and costs the prices of the repairs are great I am very happy and I will return if a future problem happens​.

Excellent service and reasonable pricing. Thanks Sean

This Business Is Not BBB AccreditedNorthwest Auto ServicesDBBB Rating System OverviewCustomer Review Rating:There are NO reviews for this business.Be the first to leave a review![4] Total Customer ComplaintsWOW!!! a D Rating from the BBB that is a gift he should get an F That should make you proud Curt !!!! you are a Failure !!!! and an A sssss !!!!BEWARE,BEWARE,BEWARE!!!!!! Curt had my 2-2001 SeaDoos for the Last 3 full Months and did nothing, NO Repairs, and if he did it needed to go back for RE- Fixing. Absolutely Nothing. 1/3 of my Summer is wasted by this SHYSTER!!!!!!!! He also had them most of Last Summer doing his BS Song and Dance Excuses!!!! BitI have Paid Curt over $ 4,000.00 and received Nothing for that $ 4,000.00 He basically Robbed and Stole from me!!!!! Do not let him do this to you!!Every MOTOR VEHICLE I BROUGHT NEEDED TO HAVE RE-DOS over and over, and over., And RE- FIXES. He was to fix an ABS problem on my Nissan Truck, which is still not fixed. What a worthless Mechanic!!!Northwest AUTO and MARINE is CROOKED!!!!! Curt is a Liar and makes excuses after Excuse.BEWARE!!!!!!!!!!!!!!!!! That is all I have to say!!!! Beware!!!

Came in with a bad 350 horrible running and left with a screamin demon!

They are great

Awesome job!!!