Referred here by a friend and can say owner is nice and easy to talk to. He didnt try to sell me on a bunch of repairs i didnt need or want. He mentioned a couple things to consider but also said they are not urgent just something that will need to be done at some point. Car is 42 years old so was kind of surprised it was not in worse shape. Will definitely come back for other repairs.

I brought in a driveline with a CV that needed repair and finished in a certain time frame. Hills finished the job on time. In fact they stayed late on a Friday to ensure my customer would have their vehicle back in time for the weekend. I wish I would have asked for the techs name so I could have personally thanked him. As a fellow shop owner I can say they have top notch customer service and deliver when they say they will. The price was a little more than expected but most things are these days and the customer service makes up for it.

Good place to get work done. They fixed my tire rod when it got bent And my battery be problems. They are wonderful

After three previous mechanics failed to diagnose and properly fix my driveshaft, Hills got it right the first time. Quick, friendly, professional. Wish I had started with them. Hills charged under $200 while the previous mechanics charged an average of about $400 each.

Take your car to Hill Automotive & Driveline Service Spokane, WA.The previous owner of my 1972 Ford Maverick used a wrong fitting that leaked automatic transmission fluid for the first half of a 4000 mile trip. I brought it in and they said they could fix it. A 72 trany part. They did. No leak. Enough said. Well done Gentlemen ! ! !

THIS IS THE ONLY PLACE I WILL TAKE MY VEHICLE! THEY ARE AWESOME, PROFESSIONAL, DILIGENT AND THEY GO ABOVE AND BEYOND!! THEY HAD WORKED ON MY 1975 C10. CHANGED THE DISTRIBUTOR, FUEL LINES AND TUNED AND TIMED. MY TRUCK RUNS BETTER THAN BRAND NEW! THEY WENT BEYOND MY EXPECTATIONS WITH THE WORK AND THEIR COMMUNICATION! BEST SHOP IN SPOKANE!!

Best shop in town!

I have been using Hills for the past several years. They are thorough, honest and dependable. I wont take my vehicles anywhere else.

Had one of my old vehicles looked at by them. Got a quote for over $3000. Seemed a little steep, so I had another reputable shop look at it for the exact same problems. $1600. Hills was trying to charge for things that didnt even deal with the repairs I needed done. Parts they wanted to fix, werent even bad or needed replacing. I know the shop Ill never take my rigs to.

My husband and I have used Hills a bunch of times for multiple different vehicles. Ive even given them business by referring friends and family. Their mechanics are honest and will tell you exactly whats wrong and will give you the best advice for you as a customer. For example, one time I took my 89 Ford Probe there and asked about the oil leak. They told me NOT to fix it because it would create other problems. They were right because a few years later I ended up attempting to fix it and it destroyed my car. So, these guys are definitely trustworthy and wont tell you to fix your car just for the money.However, the reason Im only giving them a two star rating is because they unfortunately lost my business. The mom that owns the place should not be in customer relations. Every time we call or visit and deal with her, I feel like I have to convince her of one thing or another as if she assumes Im lying. She doesnt smile, laugh, or enjoy any minute of her job and you can see it all over her face.Hills, if she ever leaves please feel free to give me a call and youll get my business back. You have my number in your files. Thanks.

Thorough, did what I asked and did additional inspection without extra charge.

Quick service! Super polite workers! Had a good experience going there!

They were amazing! Walked us through the steps,, gave a free hookup to test the car, and overall the pricing was amazing! Thank you!!

They are very knowledgeable about most cars. Friendly, clean waiting area, actually even the garage is tidy. Your car will be in good hands.

This place deserves negative 5 stars. I took my truck in on a Wednesday after scheduling it two days prior to have them see what could be done about axle wrap, came by Wednesday after work, they hadnt even looked at it. Came by at 5 to pick it up, doors were already locked up with my truck inside. No phone calls, nothin. Next day I let them sit on it, no calls. Call them, they couldnt seem to remember the vehicle or what I brought it in for, said they were trying to find some vibration. I told them twice before that I didnt have a vibration. Said they were going to try to balance the tires but havent got to it. I told them not to touch it, came and picked it up. I give it a year before they have to fold up shop. They obviously dont know how to turn wrenches. Sad. Dont waist your time or money. Have heard from multiple people these people will scam anybody. Forewarning.

Great shop. Been going here for 20 years. The only shop to figure out a broken valve spring in my Dodge. Never had a problem and they have always been friendly and accommodating.

I didn’t actually get any work done here but the dude on the phone was more than accommodating. I’d bring my truck here if it wasn’t so far away

Worst mechanic shop I have ever went to I took my 03 Kia Optima there to see why it wouldnt start I told them it might be the crankshaft sensor but I wasnt sure and wanted to see if they could find out they told me that it would be $160 with the labor and that they had time to do that for me they called me 2 Days Later told me that they fix the crankshaft sensors but it still wouldnt start and they werent sure what was wrong with it then for the next three and a half weeks it said outside Id call and they would tell me it wasnt its turned they would try to get to it the next day needless to say my car is sat there for almost a month I ended up having to go and get it and tow it to another mechanic to see if they could fix it needless to say it was fixed within a day Hills charged me twice as much as they said they were going to and were  rude when I called them to talk to them about it I will never suggest anybody take their vehicle there youll get overpriced Hill quote you one price and charged me double if not triple the amount that they told me they were going to charge me. I give them a -10

Got the work done faster than I expected for a reasonable amount...I will be back. So nice to see family owned business.

-5 stars!! A terrible mechanic shop. My Dad just recently had work done by them on his truck and after only driving 20 miles his engine blew up. Talked to the head mechanic and he was all for taking care of him. Told him that they would pay for his engine. Then the head mechanics mommy (owner) got involved and she wont take responsibility for what her shop did. She has terrible customer service and her shop just cost my dad tons of money. So please dont take your vehicle here unless you want to risk something happening to your vehicle. They wont pay for their mistakes and they will try to make it your fault. I would hate to see someone else get treated the same way they treated my dad.

If there was a zero I would give them that. We had the Rear hub assembly baring done there. Had an O’Reily part which has the same manufacturer parts as Napa (whom they use). We had to bring our truck back because they did not hook up the ABS system. Moved and drove to Amarillo Texas (1500 miles) and now it has the same problem. John (manager) guarantees service and leaves no room for human error. Argued with both of us not being held accountable for the work being done.

Worst experience ever had, tranny service my ads didnt even drop the pan. NO problem TILL HILLS. Stuck out of town, thats why I had it serviced. Good thing I know lots of people to warn thanks

Gave me an estimate for $2873.49 for a tune up on my $1500 car that runs great. I went to Indian Trail Service Center and they charged me $633.74 for the tune up I really needed . Unbelievable. ..

Fantastic!! Kind workers, worked quickly. Would recommend.

I dropped my car off at 11am for a waiver on emissions. Never get a call back. So I call back at 4:40pm and they forgot that my car was even there. And that it would be ready tomorrow afternoon. Should have read the reviews before I went there. Needless to say I won’t be going back.

Knowledgeable and with quick repairs

Good honest service that keeps me coming back.

These guys do all they can for a good price considering its all under warranty with a job done right wouldnt take my vehicles anywhere else.

Talk about bate and switch, this place is as scanless as you can get. He will have his mom call with one diagnosis, Quote and timeframe..., then call later with different diagnosis, quote and timeframe talking about she didnt get it right. When it was actually him trying to add onto the bill. SCAM ALERT. These reviews here and BBB dont lie. This guy is BAD BUSINESS. Save your money and dont be robbed by John Hills.

Been doing business for some time with several vehicles we’ve owned and has always been top tier. Stands behind their work and strait forward.

We asked them to look at our Silverado to see what is wrong but don’t work on it. Has never called back to tell us if we could come get it and find out what’s wrong. I called and they were trying to charge us $1,050 for nothing. They didn’t even do anything to our pick up or fix it. THEY ARE A RIP OFF, go somewhere else.

If I could give a negative score I would this place has awful customer service and they do not value their customers. My dad just recently was treated horribly after they did a job wrong which cause his engine to blow 20 miles after they worked on it. He even had one of the mechanics verify that it was their fault... my dad requested that they just pay for the cost of the engine and he would take care of everything else himself (labor etc.) at first he was told he would be taken care of but then the owner said no way in hell are we paying for that. My dad had been a customer for a long time as well as many of our family members the fact that they are not willing to take care of my dad for something they caused just shows what kind of company they really are. Their lack of compassion and customer service is sickening... if you looking for a place that will over charge you and treat you poorly this is the place for you. PLEASE DO NOT SUPPORT A BUSINESS LIKE THIS

John always does a 100% perfect job.

Great team, at Hills, Brian Knows his stuffThank you again..

Honest, reliable and they go above and beyond to do the job right the first time. Thank you Hills Automotive.

Fixed my starter for a fair price

NOt sure why, but they made me bring them a car so that he could look and diagnose a window that wouldnt roll up...Scheduled for a few days later. Tried several things ...over $500 and 2 days later he still couldnt get it to work. Not even an apology. They are so rude and unprofessional, I couldnt believe this place is even in business.

Please dont go here...please

The worst place in Spokane to take your car dont do it....

Honest and reliable