Zach & David made my experience at Land Rover wonderful. This is my second vehicle from Auto Nation and I couldnt be happier. Zach was very patient and not pushy at all. Im very happy with my car!

Amazing location that takes care of their customers! Thanks so much! Wonderful experience and would recommend them to anyone whos looking for a new Land Rover! Jake and Jeremy were great!

Staff is rude and unhelpful.Over summer I needed to buy a used car and found the perfect car for me here. I asked them to hold a car for me for a couple of days so I can transfer the money to my bank to pay for the car in full but they gave me such a hard time. It is now 6 MONTHS and i have called multiple times and I still have not gotten my cars title in the mail. I call and talk to the staff and leave voice mails and nobody gets back to me. This was my first time buying a car and it was such a bad experience.

Took my Discovery in for service/oil change (spa day) and had one of the best customer service experiences at any car dealership. I have extra circumstances by living almost an hour away, and they worked really hard to not only make sure my own car was given the attention it needed, but also allow me flexibility on my loaner. Will be going back for every service needed in the future, and if the sales team is as good, Ill look there first for my next vehicle upgrade!

Always greeted promptly when I arrive. The service team always does top notch service, my car is completed on time and they have a convenient shuttle system to get me to and from work while my car is being serviced.5 stars !

Love my Land Rover Disco!! Land Rover Spokane is great! They found my car, I test drove, and signed papers all within 2 hours. It was truly hassle free and the best car buying experience Ive ever had!

I bought a 2016 Range Rover and paid $3000+ for warranty that wasn’t used. So when I came back in to trade it for a 2021 Range Rover they either should’ve applied the $3000+ toward the new car or given me a check. They decided to give me a check. Except they said it was take 6-8 weeks. Then 8 weeks go by and they said oops. We missed a document you had to sign. Then I signed it and had to wait another 6-8 weeks. It’s been 10 weeks now totaling 18 weeks to get my money back. It’s monkeys and a coconut around here. Go to Idaho next time. Trust me. Lol

I recently bought my first nice car from Land Rover Spokane & I had an amazing experience, all thanks to Jordan! I told him what I was looking for in a car and he was so helpful and found me the perfect car within my price range. I was nervous about going to a car lot for the first time but Jordan made the experience very easy for me. I absolutely love my new car & I’m thankful for Jordan for helping me find it. The whole team at Land Rover Spokane has amazing customer service and I will definitely be referring them to anyone I know looking for a car going forward.

This review is for the service department. I had heard some negative things about this dealership online. While I agree that the sales department leaves something to be desired, the service department is a different story. They are consistently very friendly and listen to any concerns that I have. Every person that I encountered was really welcoming. I have also been really happy with the quality of the service I have received on my car.

I hate to do this since my buying experience was exceptional. I bought a vehicle back in 2019, drove 9 hours to pick it up and was treated wonderfully. I purchased GAP at the time. Fast forward to April of this year and we sold that vehicle. I called and emailed this dealership as instructed back when I bought the vehicle to cancel the GAP and obtain a refund. I received a response asking me for the date I sold the vehicle and if I still had a loan balance on it. I responded and waited. I received no response for weeks so I started following up every few weeks. Emails and voicemails with no response. Finally I reviewed my paperwork and saw I had the option of calling Autonation directly to process the refund so I did. I followed up with them a few weeks laker and they confirmed that the refund check had been issued. However; they are required to mail it to the “selling dealer” who is supposed to take care of it from there. I have not had my emails or voicemails returned since then as well. I have only been able to speak to a live person in their Finance department once this entire time who promised to follow up and never did. I am hoping we can resolve this so I can update my review with my pleasurable buying experience.

I purchased my first Land Rover Discovery Sport from Land Rover Spokane in October 2020. I had been in the market for a new SUV for over 4 months. Michael Meador, Sales Agent, was beyond patient with me. I walked in with very high expectations in what I wanted in a vehicle: features, capabilities, color and a specific monthly payment. For 3 months, Michael continued to keep in touch with me regarding my vehicle needs. I fell in love with the Discovery and Michael and the entire Land Rover Team (big shout out to Cale Browning, Sales Manager and Al Harvey, Financial Service Director) met every expectation; plus more.

I got the opportunity to work with Jordan, and I must say he’s the best! He made sure my experience was 10x better than the last and because of that I was able to leave with a car made just for me for a great price. Buying from a dealership can be so stressful. But he was transparent throughout the entire process and I couldn’t thank him enough for that. Thanks again Jordan, super in love with my car!!!

Really impressed with the top notch experience here working with Jordan. From my first online inquiry to the in depth car delivery it was nothing but fantastic. He was absolutely on top of every detail. Really made buying a vehicle 6 hours away very comfortable, even picked me up at the airport. Thanks again for the excellent car buying experience!

Had a great time. Worked with Shane and test drove a Discovery and also checked out a Range Rover. Ultimately, however, we fell in love with the new Defender 110.Only challenge so far with the Defender was that the remote start didn’t work for the first week, but seems to be working now. Also, when receiving an incoming phone call the display screen glitches. Possibly needs updated?We absolutely love the Defender so far and enjoyed our experience at the dealership. The whole process took several hours, but much of that was due to us initially wanting to look at lease options.Thanks,Daren

I had a great experience working with the team at Land Rover. I went in not knowing what to expect since I don’t live in Spokane but I felt like everyone there was genuinely kind. I worked directly with Shane and Ethan.Don’t get me wrong- it’s still a car dealership so they are still trying to sell, persuade and pretend like you’re winning the lottery vs shelling out your life savings but they were confident about their products and very thorough which made me feel more comfortable about the process and my purchase.Not surprising, the sales team made it an easy transaction and I was able to do most of the negotiating and term setting from home which was very convenient.

I am continually impressed with the service department hospitality ! Thank you Justin and Roy!

Had a Great Experience buying my first and not my last Range Rover Sport!I inquired about it online through car gurus, on the weekend, and Jordan Sherwood reached out the next morning and got in touch.He followed up with me, and helped me obtain all the details and info on the car as well as helping me get an extended warranty with great coverage!10/10Couldnt be happier with my 2014 Range Rover Sport HSE!Thank you Jordan and everyone else that helped make this happen on very short notice!

What a great experience!This was by far the easiest car purchase process Ive ever gone through!Corey and the Land Rover Jaguar team made the whole process simple and stress free. Corey and the team are very knowledgeable and explain the process step by step so there are no surprises!I went home with a sweet Jeep Grand Cherokee!I appreciate all of your help!Highly recommend.10 out of 10

I am very happy with my new car, and the service in the shope was excelente

I have reached out via email and chat twice. I was disconnected the first time, copied chat and pasted back in for the new rep to review and my question was left at: A customer service representative will contact you shortly. I asked if it would be via email, a phone call, text or other and never received a reply and was disconnected again. My first experience with the customer service is very disappointing. ~ Chanc

By far the best experience Ive had when buying a vehicle. Down to earth people who treat you like family. We had the pleasure of having Jordan Sherwood as our sales consultant. With my credit being less than perfect I thought we would spend hours trying to get something figured out. Made me feel at ease while getting things squared away and didnt take hours upon hours. Love the AutoNation no haggle price.

Definitely FIVE star service provided by Paul & the service techs who worked on our 2008 RR Sport. Really appreciated the thorough assessment and Paul’s detailed explanation of the various repair issues. Deducted a ⭐️ because LR Spokane’s repair estimate to replace a water pump was north of $1400 ... had the job completed yesterday at Devine’s on 3rd for $500. I’d understand slightly higher rates from the dealer but 3X is ridiculous for those of us who are still loving our old RR Sport in the incredible NW outback.Go Zags!!!Thanks Paul!God bless the Land Rover nation ...and please be considerate-Left lane is for passing, slow traffic get out of the way!!

I had a great experience at Land Rover Spokane. Jordon was very patient with my very many questions on purchasing a new Range Rover and never pushy. They all even loved my little poodle dog I had to bring in with me😀 Great customer service and I love my Range Rover!!

We purchased a used RR last month from a private party and it needed a couple of things still under warranty. they treated us like we bought it from them and were very friendly and quick at resolving the issues. this is our third RR and the previous owners of the spokane store were terrible with service etc but now i would recommend them for sure.

Jordan was amazing! They treated us really well even though we weren’t buying a Jaguar and got us exactly what we wanted at the price we wanted! The whole team made it very easy and seamless! Definitely would recommend them and will buy from them again! Will refer everyone to them!!

Did great. Thankful for the service.

Great customer service and the service department is honest. I’ve never had them try and upsell me on something. It’s always what’s best for the vehicle at the time. Even if that’s going against Land Rovers recommendations.

This was a much smaller dealership operation than the ones I had been used to on the east coast, so you dont get the feeling of being in a big luxurious dealership/showroom environment, but their customer service is just the same if not better than the big dealers. They shuttled me to where I needed to go after dropping off my car and the GM himself picked me up to go pick up my car when it was ready. My car was as clean as its ever been!

We shopped most of the luxury SUV brands before buying our Velar. Land Rover Spokane staff and service department where the major factor in our decision. Yes the Velar is a beautiful car but we could have bought one elsewhere. Zachary, our salesperson, as well as his management team were superb! And delivered all the service we have come to expect from Land Rover while remaining friendly and, most importantly, completely transparent during the buying process. The sales managers desk was out in the open and he often worked with us directly. Honesty, confidence and service. Plus we were able to buy from a dealer whose service department echos the same level of service as their sales department. Because honestly thats who will will see more often. So big win for us. Thanks Land Rover Spokane!!!

Purchased a used car from Corey on 9/1/20. The whole process went fairly quickly and so easy! There was a scratch on the back bumper and they even agreed to paint it for me! I was hesitate to ask, but they agreed, I was so excited! They really want there customers to be pleased with there new purchase. I would highly recommend Land Rover of Spokane. Everyone from sales to service were very friendly and kind.

The shuttle driver was great very sweet and drove me down town so I could enjoy my self while waiting for my car. The man in the office that took my credit card and spoke to me about my car was not so nice, very rushed and felt like just hurry up and get me out of there feeling, not very friendly.

Totally professional. Impressed By Paul and his Team

I live out of state in Montana and had the best experience with my recent purchase. I worked with Jordan and throughout the process from my first inquiry to the day I drove the car off the lot, I felt that this was the easiest and best decision. Jordan is professional, kind and hard working. He communicated with me each step or the way and was very responsive and helpful.

Paul and the rest of the Service team always go above and beyond whenever I have to take in my vehicle. Even though my vehicle was there for a few weeks I appreciate them being so thorough in diagnosing and fixing each issue. Their concern for my family’s safety does not go unnoticed!

First time here, it was a little confusing on where the entrance to the service department was, they took care of us really well

Staff has always been friendly and helpful as are the lot boys who rarely get mentioned since they are in the background. They do make a major difference.

The people here were very nice and helpful

Jordan and the guys were amazing to work with and I love my new range rover 😍. I would highly recommend them if you are in the market for a boujee ride, they will hook you up!

The folks at the service department are outstanding. Land Rovers are expensive to maintain because they are amazing vehicles, you cant blame the dealership for your decision to step up your game into these incredible cars. They take care of every detail, keep you informed on the progress and deliver your car on time for you to pick up as planned. I highly recommend them!

I wanted an Evoque convertible, yes convertible and they are difficult to come by! I also wanted it to be red. Land Rover Spokane was able to secure one for me in the Seattle area in just 1 day. They had not even met me, but only discussed this on the phone and via email. They had the vehicle transported to Spokane where I purchased it and picked it up. I gave them the information regarding my trade in and they quoted me a price. NOTHING changed upon my arrival. The price for the Evoque and my trade in were exactly what they had quoted me. They made this so easy! Thank Mitch and team Spokane. I love my Evoque convertible!

From the setting of the initial appointment to the final payment, the experience was exceptional. Paul did an outstanding job in taking care of us. His thorough description of the service options and his attention to all the questions we had made this such a great experience for our first service visit. We were taken back to our hotel and picked up when the service was finished. Paul stayed in touch with us and phoned us with updates on the additional needs the car had. We made the drive from Tri-Cities and it was easy and stress free event. Love our Range Rover Evoque!

Non-existent communication after we bought the car when we were trying to simply get into the windshield protection plan. Multiple emails and phones calls with multiple managers and crickets... Did not leave a good taste in my mouth. Owning a business myself, communication and customer service go hand and hand. They failed at both. Michael the sales guy was cool tho and the purchase experience was okay, def not fun dealing with Chase Financing tho... however what ruined the experience, and us ever getting a car from here again, is Ethan and Clark totally dropped the ball, always blaming the new software in lieu of the horrible communication. We even went down there in person finally and they still couldnt get us sorted out as, he didnt know the right thing to click.Edit: I do have to say the service department was good and always called back and they took care of our car promptly and even washed it inside and out each time we brought it in. I changed my review to 2 stars because of that.

Jordan was excellent. I put in a request for more information after seeing a vehicle online and within 10 minutes he had reached out. I drove down to the dealership right away and upon meeting the team I was at ease. There was no pressure to purchase and they provided me plenty of information and once I bought, they helped me to set everything up to my liking.Highly recommend Jordan and this team, and I look forward to working with them in the future! Love my new Range Rover.

Had a great experience with the service department. Took their time to answer all of my questions and concerns.

Zach, Ethan and the GM are all great guys. Had a very pleasant buying experience. They made it painless from start to finish. I like the small town feel buying experience. Definitely will be buying from them again in the future.

Worked with Jordan Sherwood on a great. 2017 F Type and had a fantastic experience! He was very helpful in getting all the pictures I requested, proactively sent over documentation, and worked tirelessly even on his days off to make sure I had everything I needed. The whole team was helpful, honest and friendly, which is the best part of buying a car! Cant wait to make an epic road trip to visit Jordan and the crew. Thanks to you all!

What an amazing experience buying my first Land Rover. Jordan Sherwood was so great to work with, and made the whole process run smoothly, as we live in Montana! Thanks again for going above and beyond for your customers, and I look forward to working with you all in the future! PS I LOVE MY DISCOVERY SPORT 😊

They are the best. They are very accommodating on changes in scheduling and services desired. Will keep coming back and buy again when its time.

We purchased a car from Land Rover Spokane just last night and from our first meeting with Zach at the Auto show this past weekend to Holly finding us the perfect car to the sales manager, finance guy and general manager we had an awesome experience!While all the paperwork was being processed Zach took us out and fully explained every feature of the car and then they told us they would be sending out another customer service rep in a couple weeks to show us anything we didn’t understand or had possibly forgotten. I LOVE THAT!!!!Such a wonderful experience from start to finish and I am so very happy and excited about our purchase !

Jordan was a pleasure to work with. There was no pressure to buy. He ran us threw all the features of every model range rover. I would highly suggest if you are looking for a range rover or a jaguar you give them a shot at your business

Communication throughout the process was terrific.

Every person I have interacted with at this location has been helpful and professional. They make sure I am taken care of and are all around just kind friendly people.

Great service and great experience with Jaguar Land Rover Spokane, Jordan especially was attentive and very helpful. Couldnt recommend these guys enough!!

I had the best experience with the entire staff at this dealership. Stellar salesman Jordan was the best sales person hands down that Ive ever dealt with, he was knowledgeable, honest and got me the car I wanted at the price I needed... Just all around 5 star service from start to finish.

I worked with Jordan Sherwood now a few times. I have bought a BMW and a Jaguar from him. Jordan and the crew make you feel good and make sure you are all taken care of. My wife also bought her van from Jordan not to long ago. I would recommend this dealership and Jordan to all of my friends and family! Thank you again Jordan and team!

We had an excellent experience at Land Rover Spokane. Holly West was an exceptional Sales Consultant, and we cannot sing her praises enough. Holly was very knowledgeable, extremely personable and professional, she was helpful and never tried to sell me. Her goal was my total satisfaction and she certainly fulfilled that.Holly and the Land Rover Spokane team found my perfect vehicle, secured it from a dealer in New Mexico, arranged transportation to Spokane, then arranged transport to my home, all in a matter of weeks. Hollys service and professionalism was above and beyond, her communication was thorough, professional and timely. Alan Harvey, Customer Financial Services Director is also worth recognition as well. Together, Holly and Alan made the entire experience a pleasure.

I took my car to get a check engine light diagnosed. Once i arrived it took them only about 30 minutes to an hour to tell me what they found. I left my car over night and and picked it up fixed and with a new software update! Paul was super helpful and kind during this whole process. He talked me through the findings of the light and let me know what they did to fix it. He also showed me in great detail how to use the new media update. This total experience was great! I would highly recommend taking your vehicle here!

The people are so awesome and no pressure sales. Fantastic experience.

I made a appointment to look at a vehicle during the week. My appointment is at noon today. I received a email at 9:55 am(the same day as my appointment) that someone out of town has priority and can reserve the car. Even though I have had a appointment for days. Very frustrated, the salesman is Zack. If I knew this was a option I would of went during the week. Horrible customer service.

Great service from the team. Good communications from my services contact, loved the text messages to let me know when my car was ready for pick up. Fast and efficient work. Thank you!

I am always satisfied with the service department. They are doing good job and they are always very polite and accommodating. They keep my vehicle in super shape.This last time I was a little disappointed that although I mentioned the service discount which I was offered via mail and email could not be applied.

The service at the Spokane dealership has deteriorated significantly in the last couple of years but my most recent experience was the worst. From simple things such as; not having time to wash my car anymore when I take it to service, did not identify that the Windshield Washer Spray in the rear does not work and the “Multi-Point Inspection Form “ shows as green (checked and OK at this time) to an unpleasant experiences. When I picked my car up my key was all apart and broken inside my car. The Service Representative treated me like a criminal questioning me in a very aggressive way and quite obvious not believing or paying attention to what I was saying. Yet another issue was that I asked for new TPMS sensors to be installed in my tires, with the sensors costing $344.12 and the installation $302.20 plus taxes. They drove my car for over 50 miles and they were unable to make them work. Needless to say that I am highly disappointed with the Spokane Land Rover Service Center, which happens to be the dealership where I bought my car originally, and I feel “trapped” because there is no other authorized Land Rover in Spokane and surrounded areas. I do love my Range Rover!

My family and I left with complete satisfaction with our purchase, the value they gave us on our trade-in, and the complete down to earth, no-pressure, professional environment the entire team at Land Rover Spokane provided.I want to emphasis team. At no point did we feel like it was us against the sales manager, a common ploy of most car dealerships where they bring in a closer and the sales manager is a guy behind a tinted glass wall you never see. Completely the opposite! The sales managers are the first people you see when you walk in the door! We sat together reviewing the numbers to make a deal happen. No one was an enemy. It truly felt like our salesperson, the sales manager, and us working together to make a deal come together.

Had a great car buying experience! Jordan Sherwood worked with my husband over email to find the right car for our family. He sent over a car for us to look at, we liked it and decided to go look at it in person. We pulled in, the car was ready to go, we test drove it and purchased. We appreciate Jordan working with us to make the car buying experience painless! Highly recommend reaching out to Jordan if you are in need of a new vehicle.

Thoughtful and thorough staff. We will be bring our Land Rover back in the future.

Im a first time car buyer and the entire process was easy with these guys! They answered all my questions, were able to hook me up with the payments that I wanted, and were SUPER nice throughout the entire process. Highly recommend!

Very responsive and provide excellent customer care

I was not impressed by the overall service. Nothing we can do attitude or the recall they couldnt help with. Telling me I would have to go to Seattle or Portland to get the recall on my Rover taken care of. I did not feel like they knew much about Land Rovers. Very disappointed. Left and vehicle is not fixed. There was no offer to fix it, no quote on what it would cost to fix it after I specifically stated what I wanted fixed. I will take my Rover elsewhere going forward. You guys seem to forget that just because I am a wome n doesnt mean I dont know what is wrong with my vehicle. Rover specialists in Spokane are terrible and definitely not specialists.

Had the best experience here! I worked with Jordan Sherwood and he was so helpful! He sent us lots of pictures of what I might be interested in and when I settled on one to look at he pulled strings to get it there for me to see and had it ready to go out front when I arrived. He was never pushy and made the whole process easy. Thanks again!

Paul is always very helpful and gets me answers to my questions in a timely matter.

I drove up all the way from Helena MT to buy a car from this dealership and it was completely worth it. Jordan and the entire team at Land Rover Spokane were just attentive and found me the exact car I wanted. They were so patient with my indecisiveness and even helped entertain my 5 year old as I stayed late to fill out paperwork. I cannot speak more highly of this place!!!

Last week coolant light came on in my car so I called Land Rover Spokane service department and spoke with Paul. He told me they should take a look at it so I took it in the next day & left it overnight . We have had a series of snow storms moving through our area and I told Paul if he could any way expedite checking my car I would appreciate it & get home before the next storm . The next morning I spoke with him and they did a thorough check to make sure I didn’t have a leak, filled up the coolant and had me back on the road by noon. Paul was very professional & explained everything to me & even fixed a small glitch I had with my satellite radio . I appreciate the professionalism I experienced at Jaguar Land Rover Spokane & plan to have my car serviced there in the future .July 2020I recently had my car in for the yearly oil change tires rotated & general check up . As before the service department was so professional & attentive to me and my concerns. I really appreciate how professionalism of the entire service department team.

The customer service at this dealership and their service department is nothing less than amazing. I have never been treated better anywhere else.

First time financing a vehicle, usually pay cash. I spent around 20 hours of my time looking for the RIGHT purchase. After coming in contact with Jordan, the internet sales manager, everything fell into place for us. These people are AMAZING. I never felt pressure or stress. They worked with me to find the right plan for my financial situation. Helped me extend my warranty for better peace of mind. Answered all of my questions honestly, without judgement. I will be coming back HERE anytime I am in the market again. I was beyond satisfied with the entire buying process. I recommend this location to ANYONE, even for a less than luxury vehicle. I never thought I would buy mine from a Jaguar Land Rover dealership. Looking back I dont regret a thing!

Jordan and Cale were absolute rockstars! Were willing to travel to work with this awesome team. At no point did we feel like we were being pushed or pressured to do anything we couldnt afford, and the actual purchasing of a vehicle was easily the fastest weve ever experienced.Do yourself a favor, pay this place a visit if you are looking for a new or used vehicle!

Great service, very friendly staff and a fantastic experience.

Great place to find a wonderful car. David (Sales Manager), Cale (Sales Manager). The Salesmen..Jordan, Michael. The Parts and Service dept. Paul, Scott and Justin (all three can make things happen) Lori in the Parts Department...Total Bad***. Cant find it, ask Lori. Great vibes, shout out...Sheyla, Ian, Ethen. I enjoyed my time there.

My husband and I just got a 2019 Range Rover Velar from Jaguar Rang Rover Spokane. We had an amazing experience with this dealership from beginning to end. We worked with Jordan which was extremely helpful. We actually got us into thinking about a lease. We were very scared about it at first but with the help of Jordan and his manager Cale we were able to understand it. The whole time we were there we never felt rushed or pressured. I found them to be extremely helpful and professional. I also think their finance director Allan was hands down the best. Never pressured us into buying anything and very helpful. Honestly everyone there is great and will do their very best to get you in the car of your dreams just like they did for me.

This was my first lease from an out of state dealership. It went flawlessly. I arrived in town on business on a Tuesday. I called the dealership from the hotel and expressed interest in a lease offer for a specific vehicle. My salesman picked me up on time from the hotel and drove me to the dealership. We conducted a test drive and agreed to terms of the offer. With no money down they held the vehicle till I could return on Friday and pick it up. All the paperwork was correct the first time and my Range Rover Sport was delivered as promised for the price promised. From over 500 miles away this was one of the easiest car buying/leasing experiences I have ever had.jw

Great service department. Friendly staff and knowledgeable mechanics. Wont take my Volvo to anyone else.

I had an amazing experience purchasing a new vehicle through Land Rover of Spokane. I had the pleasure of working with Jordan Sherwood, and let me tell you, he was extremely helpful and so patient. He takes the time to go the extra mile to help you find the right vehicle and never makes you feel under pressure. I went into the car buying experience in quite a messy situation (negative equity). Jordan took the time to find the right car to fit all of my needs. I am truly blessed and appreciate the great service from everyone at Land Rover of Spokane! I highly recommend purchasing your next vehicle through them.

Had 2 new keys transponded. I was very grateful that Paul in service was able to do it. Thanks Paul.

It was an absolutely pleasure doing business with Jordan Sherwood and the whole team at Range Rover Spokane. We live in Montana and had a few requests. They found the perfect vehicle, had it shipped to them, and we picked it up all in less than a week. We would recommend them to anyone and will be back for sure which is the best recommendation I can give.

This buying experience was the most pleasant I have had. Jordan Sherwood took excellent care of us. Clear and helpful communication which alleviated our appreciation of traveling 4 hours to Land Rover Spokane. The whole team made the process of buying a car a pleasure. Our family will purchase our cars from here.

I woke up yesterday morning with zero intention of buying a car. But out of curiosity, I sent an inquiry email to Land Rover Spokane about a vehicle that had caught my eye. Within a half hour, Jordan had reached out, confirmed the vehicle was still on the lot, and gave me some more information about it. I live a couple hours away, and he was amazing at getting as much info to me as I needed before I decided to make the drive and see the vehicle in person. Jordan was incredibly kind in doing everything he could from a distance to make sure I wasnt wasting my time driving out there. He got some preliminary paperwork done before my arrival and I was able to test drive, finish up paperwork, and hit the road within a matter of hours. It was the easiest and most enjoyable experience Ive ever had buying a car. Kudos to everyone at the dealership!

We broke down on a Sunday 300 miles from home. Land Rover Spokane sales manager Kayle and sales associate Megan were gracious and willing to help us by picking us up while our car got towed to their service department. They went above and beyond.The following week service department’s Paul and Justin were simply professional by the way they handled service and communication with me. Great outfit to deal with.

I had Jordan Sherwood help me pick out my car. He helped me in so many ways. Making the process as timely and not stressful as he could. I highly recommend going here and working with him! Great service.

Justin and his service department team are the best! They are very conscientious and helpful. My vehicle always comes back in better condition than when I dropped it off.

Service department always goes above and beyond for me. I appreciate that. Land Rover Spokane takes care of their customers. Thank you.

So far Ive had a great experience at this dealership. I bought a brand new Discovery Sport through them. I got a decent deal. So far the car has been amazing. Ive been into the dealership just to have the car checked out after driving it for a little while, and also I had a tire sensor come on and they check that. The sensor was my fault.. lol. Everyone has been super friendly! Ill keeping going there for as long as I live in the Spokane area.

Great customer service, quick and friendly and delivered my car to my home!

First off, the salesman that helped me was great, he answered all of my questions about the vehicle I was interested in, and I really appreciate how kind and professional he was. However, I was less than pleased with the trade in value that I received on my old jeep, especially in regards to the new studded snow tires that I just had placed on my jeep a few months ago. I was not given any additional credit on them, and when I requested to have them back (I can easily sell them for $500 locally, or trade them in as credit for a pair that would fit the vehicle I was purchasing) I was blown off and pretty much told that they were going to stay on the jeep, even though I have the summer tires for my trade in jeep and could swap them out for the studded snow tires. Based on that experience alone, I have no intentions of recommending Jaguar Land Rover Spokane to anyone, or purchasing any vehicles from them in the future. If the gentleman that did the appraisal for a trade in value would have been willing to accommodate my request in regards to the studded snow tires, or added the value to the trade in price of the 2005 jeep, I would have no issue. However, I feel that they saw a single mom and felt like they needed to take advantage of her.

I just purchased an LR4 from Spokane Land Rover, and I love it! Micaela Hovater was incredibly helpful and diligent in finding the right vehicle for me. One of the best, easiest customer service experiences of my life. I recommend this dealership and her specifically in the highest terms!

This was my second time doing business with Micaela and both times have been quick and painless. She effortlessly makes you feel comfortable and invited. Thanks for my new Jaguar XE! Highly Recommend!

My experience with the sales department has been perfect in every way. I had to travel a long way to get my Range Rover. They have talked me through every step starting with selection to price and financing as well as waited patiently after hours to complete a what felt like a super easy process. I look forward to future purchases. Thank you for everything from the entire Elite Motion team

I have purchased 2 new vehicles from this dealership, each time the service has been excellent. The staff I worked with were all friendly and knowledgeable. Top notch compared to my experiences in other dealerships.

Great car! Great customer service right up until purchase date. The day of the purchase, I came from out of town, I was given a new sales representative and it took several hours to do the paperwork. I had been working with the dealership for about a month and they had all my information already and I was paying in full...no financing. Still over 4 hours to complete everything. So ridiculous, but whatever right. I got my car. Then they want to sell me a warranty. I want to talk to my husband when I get home about it. We decided to buy it. I email and call the dealership...theyll get back to me. They didnt. Now my temporary plates are expired. I call the dealership. They have been at the dealership for two weeks. No call, no email, no text. Just oops now I cant drive my new car. So, since they are part of auto nation, pick a different auto nation dealership to buy from. These guys even scheduled a maintenance appointment without consulting me that I had to cancel. I am not driving two and half hours for an oil change!

This was the least painful car buying experience that Ive had. Very professional and at the same time relaxed group of people. Highly recommend! Ask for Jordan!

I worked with Micaela Hovater...this was the most professional and pleasant car buying experience that I have ever had! I would recommend anyone to work with her. She is very honest and knowledgeable.

I have read a few negitive reviews on Land Rovers service department but I can’t say the same. They were wonderful, prompt, and extremely fast. I was pleasantly surprised by their amazing service! Would definitely go back to them!I cannot, however, say the same about the sales department. Great, nice people but they don’t seem to have any urgency selling a vehicle.