user
Lancaster Auto Care & Customs
56 Coney Island Dr suite b, Sparks, NV 89431, United States
Appearance
Lancaster Auto Care & Customs
Comments
Be
Review №1

I love this family. Okay I love the mechanic service too. Enough said cause this place is so busy!!! Theres no time!!!!

Ta
Review №2

Extremely grateful for upfront conversation regarding our cars needs before going beyond what we came in initially to fix. And all work is Guaranteed!

Le
Review №3

I just took my car to them to get my power steering hoses fixed. The price was very reasonable and they did it in a reasonable amount of time. I will recommend Lancaster whenever possible.

Ca
Review №4

Shannon and her husband (I didnt catch his name) are wonderful! I had squeaky brake that I had endured for a few months. Wishful thinking had me hoping that it might go away. Haha. Which never happens. After reading reviews after reviews for different auto places around town I felt comfortable coming here. I called and spoke to Shannon who was very sweet and kind. She got me in as soon as she could. I figured it was a bad rotor and thats what it was. Shannons husband called me and informed me of the issue which was a chip in the rotor. He made some suggestions and let me decide on what I wanted to do. He said he could try to repair or replace it. Im sure repairing it would have been much more of a hassle than to replace it. But he gave me the choice anyway. There was no pressure to do one thing over the other. My oil change light was on and he offered to do that as well if I wanted. Everything was done in a timely manner and my car doesnt squeak anymore! And Im pretty sure they charged me less than what I was quoted. When does that ever happen? I will definitely go to Lancaster for all my car repair needs. Friendly staff and wonderful service. What more could you ask for?

Ed
Review №5

Best in all of Nevada and most honest for sure!

li
Review №6

If I where you I would take my vehicle here and only here.!! I’m a single mom with one car we all know we need our cars. LANCASTER AUTO they are real honest fantastic Customer Service!!!PLEASE take you vehicle here they will get you back on road in no time. Make you feel like a BOSS!!!!!!!!! Thank you one million times over and over.!!!!!

Ch
Review №7

Love this mechanic shop. They are very helpful and dont over charge like other mechanics I have been to over the years.

Da
Review №8

Best service and friendly people, prices are far and they never sell you anything you dont need.

Ga
Review №9

They are great with the work and with people.

Je
Review №10

1st these are the most honest amazing down to earth people Ive ever met!!! Shannon is amazing and personable 💜 Chris kept it all the way 100% on what I needed and didnt need he even went the extra mile to check a few other things I didnt mention at the beginning and let me know what it was and the cost ect. Yes they are booked out a few weeks but I promise you wont regret waiting for your appt!!!!

Th
Review №11

Quality work friendly staff

Ka
Review №12

Shannon and Chip are pure gold. Both are quick, efficient and charming. Best experience Ive ever had getting a headlight repaired. Theyve won my business for life.

Da
Review №13

I was referred to Lancaster Auto to have some repairs done. Chip was great to work with and installed the performance parts I requested. The quality of work that was done has me returning in a couple of days to repair a cooling system leak.

Ro
Review №14

Great service And great owners

T
Review №15

Lancaster Auto repair is my go to for ANYTHING related to taking care of my truck and my wifes vehicle. Lancaster Auto repair is honest, excellent QUALITY work and I wouldnt take my vehicles anywhere else for work. Chip is awesome and so is his crew. We all depend on our vehicles here in Northern Nevada like our lives depend on it....you can trust Lancaster Auto repair to make sure you and your loved ones will be safe. Theyre top quality people who do top quality work.

Ca
Review №16

Such a pleasant experience! I went in with a huge oil leak thinking the worst. Bill saw right away what was causing the leak. The oil filter was loose and about to fall off! He suggested an oil change (and I agreed as it has been over a year since my last.) He spent an hour looking to be sure that was the only issue and also addressed a few other items I had mentioned (overheating, belt squeal and dashboard brake light coming on periodically). I was only charged for an oil change and left knowing that they had taken good care of me and my car. Thank you Shannon, Bill and Chip!! Ill be back as needed!! - Camilla Downs

Ro
Review №17

Very honest people. Took care of what I needed at a great price and didnt try to tell me I needed a bunch of extra work. They did inform me of other things that werent 100% but also that there was no need to worry about it in the near future. I will be taking all my vehicles here in the future.

Ch
Review №18

Chip and crew not only takes care of my personal vehicles but he also handles my fleet of propane trucks with outstanding professionalism, timely diagnosis and outstanding prices.Also, everybody there is a lot of fun. I always have a great experience .ThanksChuckER Energy Propane of NevadaSparks

He
Review №19

Chip is a GENIUS when it comes to fixing cars!!!!!He will diagnose the problem, give you the best options to save you time and money.You will be in and out in no time.Chip is HONEST and takes PRIDE in the work he provides, and his beautiful wife Shannon will welcome you like family. Once you come to this shop, I guarantee you wont ever feel a need or desire to ever use another one.Trust me when I say that bringing your vehicle to Lancaster Auto Care will save you the headache that so often comes along with having to fix your vehicle.THANK YOU CHIP AND SHANNON!!!!!

J
Review №20

Clean efficient professional great selection

Re
Review №21

Honest and expert diagnosis. Fair prices. I trust this family owned and operated business for all of my car needs. Love, love, love this place.

Ki
Review №22

Lancaster Auto Care is an honest establishment with wonderful people. I have had nothing but the best of service and will continue to return for all my auto care needs. Thank you!

an
Review №23

Chip can fix anything. Shannon was sweet and professional. They are by far the most fair place I have ever been.

Ki
Review №24

This shop is the best.

an
Review №25

Chip and Shannon are the epitome of automotive service no job is to BIG or to small.

To
Review №26

Works on every make/model..honest and stands by his work.

An
Review №27

They are an amazing company, they do good work and at a way better price than the competition.

Ch
Review №28

Best car care in the business. And they use 20x cleaner

La
Review №29

Quick, courteous, and careful service!

To
Review №30

Best auto repair shop in Northern Nevada

Du
Review №31

Great customer service, and the people who work there are like family!

Ho
Review №32

Very helpful and trustworthy. Thank you Shannon and Chip!

Za
Review №33

Awesome people very helpful!

Da
Review №34

Grate place the the man knows wat he is doing

Ro
Review №35

Good work good price

PJ
Review №36

Very good, honest service

Je
Review №37

They are awesome

Er
Review №38

Thee best mechanics in town.

Pe
Review №39

Great service and very helpful

Se
Review №40

Best shop in Town!!!!!

Q
Review №41

Honest

Je
Review №42

Good people

Lu
Review №43

Congratulations

Information
4 Photos
43 Comments
5 Rating
  • Address:56 Coney Island Dr suite b, Sparks, NV 89431, United States
  • Site:http://lancasterautocareandcustoms.com/
  • Phone:+1 775-813-2276
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations