user
British 4x4 of Reno
347 S Rock Blvd, Sparks, NV 89431, United States
Appearance
British 4x4 of Reno
Comments
Ke
Review №1

Brian and his crew take the worry out of Land Rover ownership. I had my 02 D2 in for a complete engine reseal and it is running awesome now. Best part is not a single drop of any fluid on my new driveway and not because it all leaked out. They even went the extra mile and fixed a few things I had forgotten to mention on write up. A shop like this is very difficult to come by and I cant thank them enough for helping me build up a nice trail rig that doesnt cost a ton of money or be totally afraid to scratch.

Li
Review №2

The very first interaction via email had “wow” factor. Making an appt was easy and they got me in right on time. They fixed the issue on my RR Sport in less than 20 mins. and for an incredibly great price. These guys are the real deal. They know what it means to deliver a customer experience. Looking forward to working with them for all my standard maintenance needs.

M.
Review №3

I want to thank Brian, Holly and Kevin! Your costumer Service over the past decade has been outstanding!! It doesn’t matter what the issue is you are always available and willing to diagnose and fix !! You have kept the 06 LR3 in top notch shape and still rolling at 257,000 miles.Mike and Cathy Altenburg

Mi
Review №4

WOW is all we can say. What automotive shop would do this? We were evacuated from our home due to the Dixie fire and Holly and Brian immediately called to see if we needed anything and offered their trailer. Thank you unbelievable!!! Talk about service. They have been servicing our 2006 Land Rover LR3 HSE for years which had 257,000 miles on it. We would never take it anywhere else. Brian and Holly along with Kevin you ROCK!!!!! Thank you for asking if we needed anything and Offering!!The Altenburg’s Lake Almanor

Lo
Review №5

We recently had a major malfunction at the end of our vacation where our Discoverys engine belt shredded apart thanks to misaligned pulleys, causing us to face imminent overheating. British 4x4 was the closest location we could safely get to. Upon arriving, they treated the whole family incredibly well, perfectly explained the issue, and recommended we go to the dealer for full warranty coverage. They saved us hundreds of dollars in repairs (if not more!) while keeping the whole family in comfort. A few days later, the dealership called and confirmed everything they found. Holly, her husband Brian, and Kevin are the classiest folks in town, and absolute experts!

De
Review №6

I would recommend British 4x4 to anyone with a Landrover. Knowledgeable, Professional and reasonable.

Sh
Review №7

These guys take great care of my 2011 Range Rover, and for a fair price. Last time I was there to get my fuel sending units replaced, my alarm went off when a sound system on wheels drive by. They heard it and knew right away that the issue was a bad hood latch and sensor. I had been putting up with the alarm annoyance for a year. I just wish they’d take on repairing my wife’s BMW.

kr
Review №8

The best rover mechanics everknowledgeable, not a rip off

Ki
Review №9

Simply the best. If you have a Land Rover, you should be taking it to British 4x4.Incredibly knowledgeable and competent staff. Glad to have these guys nearby.Ive gone to a lot of different car places over the years and never found any service as good as theirs.From general maintenance to doing custom work on your Rover, British 4x4 does it all.

St
Review №10

Found them while traveling through and they solved our minor emergency without an appointment. Very fair pricing....

St
Review №11

This is by far the best and most honest shop I have ever been to. The staff is very knowledgeable and friendly. They try to save you money every chance they get rather than taking advantage of you. I HIGHLY recommend this shop you wont be disappointed.

jo
Review №12

One word- amazing! Thank you British 4x4 of Reno. Everyone, check it out.

St
Review №13

I purchased a Range Rover and wanted service records. Brian was great at communicating with me. He got me all the records for the vehicle. Talked with him for a bit as well. I will surely do business with them when I need to. Hopefully not for major service I hope!I would recommend British 4x4 even based on whom I bought the vehicle from.

No
Review №14

Land rover lovers! And they are true gents about fixing things for you.

Ru
Review №15

British 4X4 is the best place you can take a Land Rover I have a 1972 Series III It has never run better than after a tune from British 4X4. If you have a British 4X4 this is the place you need to go

Pa
Review №16

Great customer service and extremely comfortable waiting area!

Ca
Review №17

My husband and I have been with Brian for close to 10 yrs, through all kinds of mostly older Range and Land Rovers. They take care of us like we are family members, in emergencies, as well as scheduled appointments, giving reliable, responsible advice about repairs and purchases, helping us in every way that we need, ALWAYS. We moved here from the SF Bay Area and really love that we have an established long term relationship with Brian and Holly that is completely trustworthy. This relationship and their excellent service, candid and honest support, are critical components of our safety and wellbeing. I am glad to finally write a review for them. A great shop, wonderful service, nice people and a lovely dog. And I like the new location!

Tr
Review №18

Brian and his team helped me out enormously when my car broke down as I was trying to visit family for the holidays. This shop is honest and thorough in their work. They educated me about what specifically was going on with my vehicle and were able to complete the repair very quickly considering the work that was needed. I have been to several european auto shops and I would highly recommend this particular location.

Wi
Review №19

As always, professionalism combined with exceptional skill.

Ja
Review №20

I really appreciate how up front, honest, and hard working the team here is. Although they could identify the problem, and had some theories on how to fix it, they told me the whole situation, and gave me advice on how to best handle the situation without sinking even more money into what might be a lost cause.Great service. They even worked over the weekend to figure out the problem. I definitely recommend this place if you have a model that they service.

Su
Review №21

Keep me going in the Land Rover I love too much. Amazing customer service. First time fixed what ever failed. For over a decade now!None better.

Br
Review №22

We have had our Landrover LR3 here several times and the work is perfect. I have never had to bring the car back after repairs. They can diagnose quickly as they are experts with these vehicles and provide a recommended solution that is spot on.

Ki
Review №23

British 4x4 is the only place well ever take our Land Rover(s). Not only are they experts in repairing and maintaining our vehicle, they are locally owned and operated which is extremely important to us as local business owners as well. They always work to get us in promptly and have gone above and beyond on a number of occasions and we cant thank them enough for their amazing and talented work over the past couple years. Skip the expensive dealership and give these guys your business, you absolutely wont regret it.

Ke
Review №24

This is still the best place ever to service your Land Rover.

Ri
Review №25

The best! Honest and straight forward!! Will suggest what needs to be done ONLY and not oversell!!

Jo
Review №26

I took my Range Rover into the shop and had to continue to bring it in every 20K miles to fix the same issue. After the 3rd time I offered to square up on labor and I paid to tow my rover to a different shop. They didnt include the parts they removed and now Im out 15K plus labor to replace the entire engine.

Ch
Review №27

Brian is great to deal with

ch
Review №28

Great shop! They know everything about land rovers and will help with any problem you have.

CJ
Review №29

Fantastic Land Rover Service.....I cant say enough about the professionalism and great rates for service. If you dont need it they wont do it or suggest it!

Em
Review №30

If you have a land rover, take it there. nice service and freindely

Fe
Review №31

Very rude receptionist very rude management. Did a favor for someone and never again

Do
Review №32

Outstanding Land Rover maintenance and repair!

22
Review №33

Best rover mechanic in reno

J
Review №34

Good helpful service.

Ch
Review №35

Great service

Je
Review №36

Old or new, you will not find a better LR shop-PERIOD!

Ch
Review №37

Great service

Information
10 Photos
37 Comments
4.6 Rating
  • Address:347 S Rock Blvd, Sparks, NV 89431, United States
  • Site:http://british4x4ofreno.com/
  • Phone:+1 775-358-2003
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations